Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleGreat service all round! Especially Sharan was exceptional in her approach and attitude. I wasn’t even the buyer but as a parter I was treated with the same respect and consideration.
From the first viewing in June to the completion (on the eventually different property) in December, she made us both feel looked after and her flexibility of offering different options ended up in my partner getting a beautiful new home!
I would recommend Citu if you want to choose a place that offers sustainability, community and outstanding service!
Bean · 24 December 2024 · Citu Yorkshire Leeds
Agent replied · 9 January 2025
Hi Bean, thank you for sharing your buying experience with Citu. We will make sure to let Sharan know of your lovely feedback.
★★★★★ 5/5
TrustpilotThank you Citu (and Emily)!!
Thank you to Emily who showed us around both of the show homes in Kelham central. The houses were stunning and we were armed with knowledge after all of our questions were answered. We had a follow up email including more information. It has been a great start to our house buying journey. Thank you Emily!!
Jack · 19 December 2024 · Citu Yorkshire Leeds
Agent replied · 3 June 2026
Thank you for your lovely feedback Jack, we will make sure to pass on your words to Emily.
★★★★★ 5/5
GoogleFriendly staff, a good community vibe from the project, and a clear vision for the renewal of the area.
Mobaisle · 17 December 2024 · Citu Yorkshire Leeds
Agent replied · 24 December 2024
Thank you for your feedback Mobaisle, have a good rest of your day!
★★★★★ 5/5
GoogleI have recently completed on an apartment with CITU. My experience with Sharan and CITU has been pleasant. Sharan is professional, approachable and lovely and has provided excellent service from day one. On boarding with Andy has been great. Looking forward to moving into this lovely community.
Su · 17 December 2024 · Citu Yorkshire Leeds
Agent replied · 9 January 2025
We're hoping you're enjoying life in the community, we're glad to hear about your positive experience with our team.
Have a good day!
★★★★★ 5/5
GoogleI’d give 10 stars if I could. Myself and my boyfriend called 4 days ago to book a viewing to explore our options in buying a property through citu in the new kelham complex. Today we walked away armed with knowledge and a perfect image of our (possible) future within one of these amazing houses. The only reason being Emily S who was incredible and went above and beyond at every opportunity they could. Thank you so much, we hope to see you very soon to start our futures with Emily and Citu helping us along the way!!
Lucy · 15 December 2024 · Citu Yorkshire Sheffield
★★★★★ 5/5
TrustpilotI’d give 10 stars if I could
I’d give 10 stars if I could. Myself and my boyfriend called 4 days ago to book a viewing to explore our options in buying a property through citu in the new kelham complex. Today we walked away armed with knowledge and a perfect image of our (possible) future within one of these amazing houses. The only reason being Emily S who was incredible and went above and beyond at every opportunity they could. Thank you so much, we hope to see you very soon to start our futures with Emily and Citu helping us along the way!!
Lucy · 15 December 2024 · Citu Yorkshire Leeds
Agent replied · 3 June 2026
Thank you for your great feedback Lucy, it is great to hear your positive experience with Emily!
Have a good day.
★★★★★ 5/5
TrustpilotClimate innovation district
Came to see the climate innovation district at the weekend as i had heard great things about it. What a fantastic development and a great community, also enjoyed a few drinks at the pig live bar by the river which was a bonus. Ian B
Ian · 11 December 2024 · Citu Yorkshire Leeds
Agent replied · 22 December 2024
We're pleased to hear that you had a good time visiting the Climate Innovation District, thank you for your feedback.
★★★★★ 5/5
GoogleFrom the initial contact at the show home. Sharan has been so welcoming, and professional and very supportive when we are deciding on which property we are interested in. Her knowledge on the development has really helped us. Thanks for all your help!! Cheers Sarah
Sarah · 4 December 2024 · Citu Yorkshire Leeds
Agent replied · 24 December 2024
Thank you for your kind words about your experience with Sharan, we will make sure to pass it on. Have a lovely day!
★★★★★ 5/5
GoogleMy interactions with Citu have been pleasant. Their team is very professional and understand what we actually need. Sharan Dillion has been absolutely great !! She is very patient and explains a lot so we have all the information. For now, we are tenants here but we absolutely love the place. The community is in a very nice location , with lots of greenery around and river in front of it.
Deepthi · 4 December 2024 · Citu Yorkshire Leeds
Agent replied · 24 December 2024
Thank you for your lovely feedback, we're pleased to hear that you are enjoying living at the Climate Innovation District!
★★★★★ 5/5
TrustpilotFinally an Innovative builder!
CITU is a forward thinking and exciting builder. Speaking as someone who works with numerous agents and builders it is great to see them bringing intelligent and accessible properties to the market especially in city centre spaces dominated by apartments. I look forward to seeing what other innovative designs they have for the future.
Coe · 26 November 2024 · Citu Yorkshire Leeds
Agent replied · 3 June 2026
Thank you for your feedback Coe, it is great to be acknowledged for the work we are doing in the housing industry!
★★★★★ 5/5
GoogleThe people at CITU have been professional, helpful and supportive throughout all our dealings with them! We wanted to look at something slightly different to plan and the team supported us with our request and bent over backwards to help us, whilst giving us great input and guidance in some of our decision making. The leadership team are amazing, Lucy is amazing and the experience they've given us throughout has been some of the best we've experienced in a house purchase capacity. The ethos and values of CITU chimed exactly with our own and we always encountered people with a true passion and belief in what they are doing and delivering!! Well done! I would highly recommend anyone to take a look and their vision....
Sara · 20 November 2024 · Citu Yorkshire Leeds
Agent replied · 9 January 2025
Thank you for your lovely feedback Sarah, we will make sure to pass on your kind word to Lucy and the wider team!
★★★★★ 5/5
TrustpilotAmazing Community and Sustainable Living!
As the team behind Piglove by the River, we feel so lucky to be part of Citu’s Climate Innovation District. The area is not just beautiful with its riverside views and green spaces, but it’s also buzzing with a real sense of community and creativity.
Citu’s commitment to sustainability is inspiring, it’s great to see homes and businesses designed with the future in mind. It’s the perfect spot for our craft beer bar, and we love being surrounded by people who share our values.
Big thanks to the Citu team for creating such an amazing place to live, work, and hang out. If you’re thinking of moving here or just visiting, we can’t recommend it enough. Come grab a pint with us and see for yourself!
Piglove · 19 November 2024 · Citu Yorkshire Leeds
Agent replied · 22 December 2024
It is great to have Piglove by the River at the Climate Innovation District, it is a great asset to not only us but the residents who live here!
★★★★★ 5/5
GoogleRating only, no written review.
Poppy · 16 November 2024 · Citu Yorkshire Leeds
★★★★★ 4/5
TrustpilotLovely property too expensive
The property was exactly what we were looking for. Emily the salesperson was really helpful and provided the information we needed. Unfortunately after completing some due diligence we concluded the property to be overpriced and didnt proceed due to current market conditions but would definitely consider Citu in future.
Ian · 9 November 2024 · Citu Yorkshire Leeds
Agent replied · 22 December 2024
Thank you for your feedback Ian, we hope to see you in the future!
★★★★★ 5/5
TrustpilotA natural space within the city..
Citu is a such a unique place, it feels like such a hub of community. With every visit and walk around the grounds I'm always spotting people sat chatting at Pig Love, tending their gardens or just talking on the bridge. To find this kind of natural-feeling space within walking distance of Leeds City centre is amazing.
Louis · 7 November 2024 · Citu Yorkshire Leeds
Agent replied · 22 December 2024
Thank you for sharing your great feedback Louis, we really appreciate it! We're glad to hear that you find it a lovely place to have in a city centre led by nature.
★★★★★ 5/5
TrustpilotGreat development
Great development! I especially liked the pig love spot, amazing place to have a drink by the water. Recommend very strongly!
Laurence · 6 November 2024 · Citu Yorkshire Leeds
Agent replied · 22 December 2024
We love Piglove too, we're glad you agree!
★★★★★ 5/5
TrustpilotImpressive, just not for us at this time.
We were shown round a 4 bed house in the climate change district by Sharan. The service from initial enquiry was first class. We were impressed by the design, quality and spaciousness of the house, particularly the air heat pump being contained within the house, and the high ceilings. The landscaping is lovely as is the walk into town along the river. Freehold ownership of the property stops at the footprint of the building, so there is no garden area which is not communally owned. This is a major sticking point for us, for two reasons: firstly, the prospect of paying unknown sums indefinitely to a management company for the upkeep of the communal areas; and secondly, not having any private outdoor space for drying washing, BBQs, having friends round in the summer etc.A bike would have to be brought into the kitchen. Also, not being able to get a car near the property to unload heavy shopping. Relegating the car to a central space fits in with the ethos of the site, but if you are elderly ( as we are ) or at the other end of the age range, you have a baby and all the stuff you have to take with them, schlepping a long way to the car isn't ideal. So, not for us, though I have respect for the values and aims of the site.
Hillary · 6 November 2024 · Citu Yorkshire Leeds
Agent replied · 22 December 2024
Thank you for your feedback Hilary, it is great to hear the sticking points for you and we will pass this on to the relevant teams for future projects.
Have a good day!
★★★★★ 5/5
GoogleCharlie was very informative showing us around the show room, and went the extra mile as we wasn’t aware that the showroom wasn’t open between Monday and Friday, but he took his time to show us anyway. Really good experience and insight into their development which is a fantastic idea.
Flex · 6 November 2024 · Citu Yorkshire Leeds
Agent replied · 11 November 2024
Hi Flax, thank you for your great feedback regarding the Climate Innovation District and your experience with Charlie, we will be sure to let him know.
Have a lovely rest of your day.
★★★★★ 5/5
Trustpilot5 star service
5 star service throughout our brief experience. From initial contact, to answering our many questions and aiding us in deciding whether the properties were right for us or not, Emily Smallman at Citu UK has been nothing short of amazing. Approachable, friendly, nothing ever too much trouble, and also knowledgeable in Citu as a development. Whilst not right for us currently we have no reserves about Citu as a company and certainly not about Emily. Anyone who finds themselves with her as their appointed sales person will certainly have a great experience.
Ellie · 5 November 2024 · Citu Yorkshire Leeds
Agent replied · 22 December 2024
Thank you for your kind words about your experience with Emily, we will make sure to pass the message on!
Have a lovely day.
★★★★★ 5/5
TrustpilotCLIMATE INNOVATION DISTRICT
After recently visiting the Climate Innovation District, I have nothing but positive things to share. With its emphasis on environmentally conscious living, this district offers a vibrant place for a wide cohort of individuals, encouraging a forward-thinking community, where green technology and sustainable design are at the forefront. The addition of bars such as Pig Love, helps to create a real sense of community.
Olivia · 5 November 2024 · Citu Yorkshire Leeds
Agent replied · 22 December 2024
Thank you for sharing your lovely feedback on the Climate Innovation District Olivia, we hope to see you back soon!
★★★★★ 5/5
TrustpilotI’d heard about these eco friendly…
I’d heard about these eco friendly houses in Leeds and I was intrigued. So I went to take a look and I was amazed!! The whole experience was wonderful. The houses were spacious and modern and together, a long with the outside bar called ‘Pig Love’ it all created a really pleasant neighbourhood that I would love to be apart of one day.
Jonathan · 5 November 2024 · Citu Yorkshire Leeds
Agent replied · 22 December 2024
We're so glad to hear that you were very impressed with the Climate Innovation District and we can't wait for you to join our growing community sometime in the future.
★★★★★ 2/5
TrustpilotInteresting development but……..
Interesting development with great environmental credentials. But it’s an over developed sited, now crammed with a new huge bank of flats next door and is next to an incinerator plant. My viewing was very informative but the houses are small with very little storage. The gardens and landscaping are an asset. I hope citu keeps up the standard over the long term.
Guy · 5 November 2024 · Citu Yorkshire Leeds
★★★★★ 5/5
Google5 star service throughout our brief experience. From initial contact, to answering our many questions and aiding us in deciding whether the properties were right for us or not, Emily Smallman at Citu UK has been nothing short of amazing. Approachable, friendly, nothing ever too much trouble, and also knowledgeable in Citu as a development. Whilst not right for us currently we have no reserves about Citu as a company and certainly not about Emily. Anyone who finds themselves with her as their appointed sales person will certainly have a great experience.
Ellie · 4 November 2024 · Citu Yorkshire Leeds
Agent replied · 11 November 2024
Hi Ellie, thank you for your kind words about your experience with Citu and Emily in particular, we will make sure to pass on your lovely feedback.
Have a good rest of your day.
★★★★★ 5/5
TrustpilotSharan - great representative for CITU
Sharan from the sales team was a really great representative for CITU. She was incredibly helpful, knowledgeable with a real passion for what the CITU team are developing down at Leeds waterfront. Thanks for your time and was great to meet you. Thanks Steve
Stephen · 29 October 2024 · Citu Yorkshire Leeds
Agent replied · 22 December 2024
Thank you for your lovely feedback about your experience with Sharan, we will make sure to pass on the message.
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