5/5
GoogleSuper helpful and friendly staff, lovely homes, and great continued support.
Agent replied · 11 November 2024
Thank you for your lovely feedback Fran, have a good rest of your day!
Trusted Agent profile
Citu Yorkshire estate agents in Leeds and Sheffield
★★★★★
273 reviews across 2 offices and 2 platforms
Citu Yorkshire has two offices, in Leeds and Sheffield. Together they have 273 reviews on two platforms, rated 4.4 out of 5 overall.
178
Reviews on Google
All 2 offices
95
Reviews on Trustpilot
Business-wide
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Our offices
Citu Yorkshire's two offices, most reviewed first. Each has its own page.
Latest reviews from every Citu Yorkshire office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWonderful development and community! We were shown around by Hannah who was incredibly helpful and knowledgeable throughout and consistently went above and beyond to answer all of our questions! Thank you!
Agent replied · 9 January 2025
Thank you for your feedback Michael, we're glad you enjoyed your tour of the Climate Innovation District!
4/5
TrustpilotThe climate Innovation District
The climate Innovation District is a great idea in an age where energy costs are rising & the need to conserve energy is paramount. The whole area looks really good and the opening of Pig Love bar adds a great social meeting place for both residents & the public.
Agent replied · 22 December 2024
Thank you for your lovely feedback on the Climate Innovation District. Have a good evening!
5/5
TrustpilotA great place to live
I came to view a house in Leeds on a weekend. The lady was very helpful and gave me all the information I required. I ask a lot of questions. The complex was lovely and there was a nice place to eat and have a drink. Would definitely recommend a visit
Agent replied · 22 December 2024
We're pleased to hear you enjoyed visiting the Climate Innovation District, thank you for your feedback. Have a good evening.
5/5
TrustpilotVisits to CITU with Y12 students
I've visited CITU twice now with Y12 students as part of a Carbon Literacy course during our sixth form college's careers week. On both occasions the students have really enjoyed being shown around the site by enthusiastic, approachable and knowledgeable young employees. It was great to get CITU's real life perspective on implementing sustainability.
Agent replied · 22 December 2024
We're glad to hear that your students have found visiting the Climate Innovation District useful and we look forward to showing around more of your students in the future.
5/5
TrustpilotGreat sense of community
I bought a flat from CITU last year, and overall, my experience has been positive. The salesperson was amazing, friendly, helpful, and guided us through the entire process. The mortgage adviser they recommended was also excellent, with in-depth knowledge of the site and great support throughout all stages. Any major snags were handled quickly and efficiently. The development has a great sense of community, with plenty of green space and amenities that aren’t just for residents but also accessible to the local community. These are crucial in offering people young & old a safe place to gather and engage in positive activities.
Agent replied · 22 December 2024
Hi Jack, thank you for your lovely feedback about your experience buying with Citu and life at the Climate Innovation District. Have a good day.
5/5
GoogleHad a great experience with Sharan. Super knowledgeable, friendly and helpful. Would definitely recommend speaking to Sharan if you’re curious about a Citu home.
Agent replied · 24 October 2024
Hi Harry, thank you for your lovely feedback about Sharan I will make sure to pass on the message!
5/5
TrustpilotReally informative tour of Citu that…
Really informative tour of Citu that inspired the students and teachers alike. I would encourage anyone to go and learn about this exciting new development in Leeds.
Agent replied · 23 October 2024
We're glad you enjoyed your tour of the Climate Innovation District, thank you for your great feedback.
5/5
TrustpilotWonderful Experience with Citu
When I first got to the Citu show house I met with Hannah. She was lovely to speak with and extremely knowledgable about Citu and what they offer.I then met with Sharan, whose passion and enthusiasm for all things Citu was palpable. She took me through the details of construction including a demo of the wall system. She then answered every question I had, with an impressive amount of detail.We then walked through the development and she even took the time to show me the apartments. Sharan is an absolute credit to Citu and they are extremely lucky to have her.
Agent replied · 23 October 2024
Thank you for your kind words about Sharan and Hannah, we will make sure to pass on the message.Have a good day!
5/5
TrustpilotEducational visit
I recently took a group of Y12 students to the CITU site in Leeds, where Charlie gave us an extensive tour of the site; highlighting the key sustainable innovations used in building homes and designing the site to enhance the well-being of residents. The visit should be incorporated into every design based educational curriculum. Charlie was engaging and highly knowledgeable, the students went away inspired by the wide variety of careers offered by the group.
Agent replied · 23 October 2024
We're pleased to hear that your students left feeling inspired after visiting the Climate Innovation District, we will pass on your lovely words to Charlie.Thank you.
5/5
TrustpilotWe're very happy with our CITU property…
We're very happy with our CITU property and the wider community the developer has created in Kelham.The build quality and finish is high. Noticeable benefits are the quality of the heat and sound insulation. This creates a warm and peaceful dwelling in the centre of the city.Where we've encountered challenges, which is inevitable in any new build (this is our second), CITU has been quick to rectify them.
Agent replied · 23 October 2024
Thank you for great feedback, we're pleased that you're enjoying your Citu home and life in Kelham Central.
5/5
TrustpilotTour
We had a tour from Charlie at Citu - it was extremely informative and my sixth form students gained a valuable insight into the sustainable development project.The whole process was very easy, from getting in contact to arranging the tour, polite and professional.
Agent replied · 23 October 2024
We're glad to hear your students found the tour by Charlie beneficial to their studies.
5/5
GoogleEveryone I’ve corresponded with at Citu has been great! Whether Nina and Abigail over email and phone, or Sharan while viewing a flat, everyone has been super helpful, enthusiastic, and open to questions. I’ve never felt like I was being sold to, just chatting with people that genuinely cared about the sustainable, inclusive, community-focused places Citu is building. Having been to the Climate Innovation District for two viewings, it feels like there’s a genuine friendly relationship between the Citu staff and residents. All in all, couldn’t recommend highly enough! The folks at Citu are a wonderful reflection of the communities of their residents.
Agent replied · 24 October 2024
Hi Damian, thank you for your feedback! We're pleased you had a positive experience with our sales team, we will make sure to pass on the message. Have a lovely day.
5/5
GoogleSharan in Climate Innovation District Leeds was so inspiring when showing us around the show home yesterday. Very knowledgable, welcoming and friendly. Thank you
Agent replied · 24 October 2024
Hi Lauren, thank you for your lovely feedback about Sharan I will make sure to pass on the message! Have a good day.
5/5
GoogleWe've been living at Aire Lofts for nearly two months now and absolutely love it, still get such a great feeling walking back to the development everyday. Excited to watch how the landscaping progresses even more each year - ps. Piglove is brilliant. Nina was really helpful throughout the purchase and Andy has been very welcoming since we've moved in!
Agent replied · 24 October 2024
We're pleased to hear you're loving your new home in Aire Lofts, it is great to have you part of the community!
5/5
GoogleWe viewed a Citu property in Leeds hosted by agent Sharan. She was really lovely, very helpful, friendly and professional. If we bought at Citu we would want to deal with her only!
Agent replied · 30 August 2024
Hi Sheldon, thank you for your lovely feedback about Sharan we will be sure to pass on the message and we hope to see you join the community soon!
5/5
GoogleRating only, no written review.
5/5
GoogleI’ve recently completed on an apartment in Aire Lofts and I can’t thank the team at Citu enough for a seamless process. Right from the first interactions with Lucy and Nina, who put up with the many questions I had before making the final decision to reserve and right through to completion they literally went above and beyond. Also Andy, super thorough during the onboarding process.
Agent replied · 30 August 2024
Hi Alice, thank you for leaving this review, we're so pleased that you are loving your new home and life at the Climate Innovation District. We will make sure your lovely comments are passed on to the wider team.
5/5
GoogleFantastic tour of the innovative development. Thanks Sharan.
Agent replied · 23 August 2024
We're glad you enjoyed your tour of the Climate Innovation District Sue! Have a lovely rest of your day.
5/5
GoogleWhat a beautiful show home and development, we can’t wait to be a part of it! Thanks Marie Claire for showing us around and answer all our questions! 🌱🌼🌺🪻🌱 …
Agent replied · 23 August 2024
We're really pleased that you enjoyed your experience at the Climate Innovation District, we will pass on your comments to Marie Claire. Have a day!
5/5
GoogleThank you to Nina for showing us around Citu today. We loved looking around the show house and hearing about the wonderful community and everything it has to offer as well as sampling the beer at the Piglove by the River!
Agent replied · 23 August 2024
Hi Gina, we will pass on your lovely feedback to Nina. We're glad you enjoyed your experience at the Climate Innovation District, have a good rest of your day!
5/5
GoogleNina, Sharan, Nathan and Kyle were all amazingly accommodating! :)
Agent replied · 23 August 2024
Thank you for your great feedback Jack, have a good day!
5/5
TrustpilotShow home visit
Had a lovely time at the show home with the help of Charlie. It really helped learning about all the thought behind the design of the houses, and he proved to be an expert. Thank you for all the help, it really made our experience
Agent replied · 23 October 2024
Thank you for your positive feedback for Charlie, we will be sure to pass on the message.Thank you!
5/5
GoogleOne day we will buy an eco house and when we do our first choice will be with Citu. Why? Because of the incredibly high quality of service we received from Nina and her team, when we looked at one of their properties recently. We had a lot of questions! She answered them all - and then some! There was huge attention to detail in responding; no side stepping, no waffle and, what meant the most (given that my partner is seriously ill), integrity and kindness. It wasn't quite the right time for us to buy - but we will be back when it is.
Agent replied · 23 August 2024
Hi Elizabeth, thank you for your lovely feedback about our homes and your journey with us. We hope to welcome you to the community soon, have a lovely day.
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Questions about Citu Yorkshire
Which Citu Yorkshire office has the most reviews?
Leeds has the most, with 250 reviews rated 4.3 out of 5, followed by Sheffield with 108.
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