Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleTake a trip to LS11 and the Greenhouse development on Beeston Road, Leeds, to see what a Citu development looks like 10 + years later - when the awards are rusting on the shelf. It’s a disgrace and nowhere near the vision as originally set out. Huge bills, antisocial behaviour, poorly maintained facilities. Let it be a warning.
Dropady · 16 April 2025 · Citu Yorkshire Leeds
Agent replied · 16 April 2026
Thank you for leaving your review. This building was completed by Greenhouse (Leeds) Ltd in 2010. The freehold was sold in 2012 to a company called Ground Rent Investment Fund (GRIF) who are a PLC investment company specialising in owning … More
★★★★★ 4/5
GoogleThe work that Citu is doing to push building methods forward and tackle the climate crisis is so important. We emailed to book a viewing, and the staff were prompt and helpful, and Sharan, who showed us around the properties, was warm, …
Shanelle · 16 April 2025 · Citu Yorkshire Leeds
★★★★★ 5/5
GoogleAfter recently visiting the Climate Innovation District, I have nothing but positive things to share. With its emphasis on environmentally conscious living, this district offers a vibrant place for a wide cohort of individuals, encouraging …
Olivia · 16 April 2025 · Citu Yorkshire Leeds
Agent replied · 11 August 2025
Hi Olivia, Hi Flax, thank you for your great feedback regarding the Climate Innovation District and your experience with the sales team, we will be sure to let them know.
★★★★★ 5/5
GoogleHad a great experience with Citu. We reserved at the end of June and didn't get to move in until just before Christmas due to challenges in the chain. Nina and Sharan were super supportive throughout and Andy helped with our move; getting …
Richard · 16 April 2025 · Citu Yorkshire Leeds
Agent replied · 9 January 2025
Hi Richard, we hope you're settling in well to your Citu home! Thank you for your lovely feedback regarding your experience with our team.
★★★★★ 5/5
GoogleI’d give 10 stars if I could. Myself and my boyfriend called 4 days ago to book a viewing to explore our options in buying a property through citu in the new kelham complex. Today we walked away armed with knowledge and a perfect image of our (possible) future within one of these amazing houses. The only reason being Emily S who was incredible and went above and beyond at every opportunity they could. Thank you so much, we hope to see you very soon to start our futures with Emily and Citu helping us along the way!!
Luc · 16 April 2025 · Citu Yorkshire Sheffield
Agent replied · 16 April 2026
Thank you for you great feedback on your experience with Citu and Emily.
Have a good day!
★★★★★ 5/5
GoogleEmily was super helpful and full of knowledge about the properties and history of citu. We got really excited about the community spirit and idea of living in modern-construction PassiveHaus standard houses.
Norbert · 16 April 2025 · Citu Yorkshire Sheffield
Agent replied · 16 April 2026
Thank you for your lovely feedback regarding your experience with Emily, we look forward to welcoming you to the community!
★★★★★ 5/5
GoogleMany thanks to Emily for showing the three of us around the development. While the houses would sell themselves, its great to have a friendly guide and someone to take all questions.
Alex · 16 April 2025 · Citu Yorkshire Sheffield
Agent replied · 16 April 2026
Hi Alex, we're glad to hear you've had a good experience with Emily. Thank you for taking time to leave a review!
★★★★★ 5/5
GoogleExcellent experience with the sales team viewing a property. Emily was throughly communicative, supportive and it was an enjoyable experience viewing the property. Thank you!
Alanna · 16 April 2025 · Citu Yorkshire Sheffield
Agent replied · 16 April 2026
Thank you for your lovely feedback about Emily, we will be sure to pass on the message.
Have a good day.
★★★★★ 5/5
GoogleRating only, no written review.
Nadhirah · 16 April 2025 · Citu Yorkshire Sheffield
★★★★★ 5/5
GoogleEmily and the team were very professional and helpful. She had answers to all our questions.
David · 16 April 2025 · Citu Yorkshire Sheffield
Agent replied · 16 April 2026
Thank you David, we're glad you found our team helpful in your journey!
★★★★★ 5/5
GoogleAmazing customer service, Emily was really well informed, friendly and professional
Liz · 16 April 2025 · Citu Yorkshire Sheffield
Agent replied · 16 April 2026
We're glad you had a good experience with Emily, thank you for your feedback.
★★★★★ 5/5
GoogleThank you to Emily who showed us around both of the show homes in Kelham central. The houses were stunning and we were armed with knowledge after all of our questions were answered. We had a follow up email including more information. It has been a great start to our house buying journey. Thank you Emily!!
Jack · 16 April 2025 · Citu Yorkshire Sheffield
★★★★★ 5/5
GoogleReally great experience from Citu, I have mainly liaised with Sarah and she is so professional and knowledgeable. The properties themselves are extremely innovative and high end and the whole experience has been an absolute delight.
Lucy · 16 April 2025 · Citu Yorkshire Sheffield
Agent replied · 15 June 2024
Thank you for your kind feedback Lucy, we will be sure to pass on the message to Sarah. Have a lovely rest of your day!
★★★★★ 5/5
TrustpilotGreat recent experience with Sharan…
Great recent experience with Sharan while looking at apartments in Citu’s Climate Innovation District. Nothing was ever too much trouble, including her arranging a supervised visit to the construction site to see the units being built, and she had a really nice zero pressure style throughout. I was highly impressed by both Sharan (and everyone else I’ve met at Citu) and the development in general.
Absolutely recommend having a look at Citu if you’re thinking about purchasing a property around the Leeds Dock area. Thank you again for all help and assistance, Sharan!
Tom · 6 April 2025 · Citu Yorkshire Leeds
Agent replied · 3 June 2026
Thank you for your great feedback about Sharan, we're glad to hear you had a really positive sales experience and we will make sure to pass on the message.
Have a good day!
★★★★★ 5/5
GoogleThe new and developing modernised spot in Sheffield's eastside former industrial heartland. A variety of places to hangout, eat interesting food and take in the riverside views.
Ronnie · 31 March 2025 · Citu Yorkshire Sheffield
Agent replied · 18 May 2025
Hi Ronnie, thank you for your great feedback regarding our development in Kelham Central!
★★★★★ 5/5
GoogleHad visited couple of showrooms at Kelham Central, quite impressed with the entire development concept. I think it will be a nice, chill and secure community to live in. A big thank to Emily, Citu's Rep, for her professional help to explain the whole project in detailed. I as a new comer to the UK and a first time buyer, Emily showed great patience to all my questions and follow up with a detailed email. This place is definitely in my consideration list.
KK · 23 March 2025 · Citu Yorkshire Sheffield
Agent replied · 18 May 2025
Thank you for your great feedback about your experience with Emily and we hope to see you join the community in the future.
Have a good rest of your day.
★★★★★ 5/5
TrustpilotWe had a viewing at Kelham Central…
We had a viewing at Kelham Central recently. 10/10 experience. Emily showed us around the development and we were so impressed by her thoroughness. She was absolutely brilliant and so patient with all our queries.
Thank you, Emily!
Cheers, A
Anu · 22 March 2025 · Citu Yorkshire Leeds
Agent replied · 3 June 2026
We're really pleased to hear you had a positive experience with Emily, we will make sure to let her know! Enjoy the rest of your day.
★★★★★ 5/5
GoogleEmily showed us around Kelham Central and explained the ethos of the development and the community spirit Citu are building here. We absolutely loved the vibe of the site, and Emily explained it all with passion.
Emily answered all our questions and she was so warm and excited to discuss our potential future with Citu - highly recommend.
Hannah · 19 March 2025 · Citu Yorkshire Sheffield
Agent replied · 27 December 2025
We're pleased to hear about your positive experience with Emily, we will make sure to pass on the feedback. Have a good rest of your day!
★★★★★ 5/5
GoogleI’ve been renting in Aire Lofts for a number of months now, and can’t fault the experience I’ve had here. The apartments are built like nothing else in Leeds city centre - great quality, sustainable, and design at the forefront. There’s a great community aspect too which is very important to me. Thank you!!
Harry · 14 March 2025 · Citu Yorkshire Leeds
Agent replied · 16 April 2026
Thank you for your great feedback Harry, we're glad to hear that you are enjoying life in Aire Lofts. Have a good rest of your day!
★★★★★ 5/5
TrustpilotEmily was extremely knowledgable and…
Emily was extremely knowledgable and responsive and got us super excited about living inside modern housing with a strong emphasis on sustainability and community.
Norbert · 24 February 2025 · Citu Yorkshire Leeds
Agent replied · 3 June 2026
Thank you for your great feedback on your experience with Emily!
Have a good rest of your day.
★★★★★ 5/5
TrustpilotEmily was very knowledgeable about the…
Emily was very knowledgeable about the properties. She's enthusiastic and ready to answer any question!
Nadhirah · 9 February 2025 · Citu Yorkshire Leeds
Agent replied · 3 June 2026
We're glad to hear you had a good experience with Emily, we will make sure to let her know.
★★★★★ 5/5
TrustpilotEmily shallman excellent knowledgeable…
Emily shallman excellent knowledgeable service very helpful @ Citu kelham island thank you … Gv
Gavin · 20 January 2025 · Citu Yorkshire Leeds
Agent replied · 3 June 2026
Thank you for taking the time to leave a great review about your experience with Emily
★★★★★ 5/5
TrustpilotThorough & supportive
Excellent communication, informative and thorough tour of the properties. Emily was friendly, helpful and super supportive - thank you!
Alanna · 11 January 2025 · Citu Yorkshire Leeds
Agent replied · 3 June 2026
Thank you Alanna for your great feedback. Have a good day!
★★★★★ 5/5
TrustpilotA supportive sales and after sales team
After doing lots of research and spending lots of time at Citu Leeds we reserved our new home in June 2024.
Nina, Sharan and Andy have been really helpful and went above and beyond to respond to queries we raised. They were so supportive and patient when our chain proved challenging.
We love our new house, with its friendly and diverse community. All within walking distance of the shops, theatre and restaurants of Leeds city centre.
So glad we made the move and grateful for the support of the Citu team.
Darren · 28 December 2024 · Citu Yorkshire Leeds
Agent replied · 3 June 2026
Thank you for your great feedback Darren, we hope you're enjoying life in your new Citu home!
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