Choices reviews in Redhill, Caterham, Crawley and 3 more

★★★★★ 5/5

Google

Choices have looked after my flat for years. I have never had it empty since being with choices. I have been very happy with their service

Carla · 10 December 2016 · Choices London

★★★★★ 5/5

Google

Friendly, very helpful and cooperative. Was served by Will Donkor who had a wide range of knowledge to help us find a property. Appreciated the help, would definetly use again.

M · 1 December 2016 · Choices Caterham

★★★★★ 5/5

Google

Rating only, no written review.

JH98 · 3 November 2016 · Choices London

★★★★★ 5/5

Google

Josh has to be the best agent I've dealt with. Helpful and kept me updated. I now have a new friend and a lovely home!!

A · 11 October 2016 · Choices Caterham

★★★★★ 5/5

Google

I have worked with many different estate agents over the years and have found Choices have been very helpful and efficient. There is always a particular department to deal with any enquires and everyone is very helpful. Highly recommended.

A · 11 October 2016 · Choices Caterham

★★★★★ 5/5

Google

Top professionals, I had a feeling that it was I was on the right path the moment I called Choices and spoke to Will and I wasn't disappointed. He and his Team handled everything in a very professional manner and I can only say thank you for top quality services rendered. I would recommend Choices to anyone who is looking into getting a property, all you have to do is tell them what you want and leave it in their hands because they are going to sort you out. Thank you Will and Team, Thank you all....from Robert Kosztyu.

A · 11 October 2016 · Choices Caterham

★★★★★ 5/5

Google

Unbelievable customer service. Helped my friend find a place to buy within a matter of days. Outstanding!

Gary · 1 October 2016 · Choices London

★★★★★ 5/5

Google

Good experience

Katie · 23 September 2016 · Choices London

★★★★★ 5/5

Google

Rating only, no written review.

Agamotto · 17 September 2016 · Choices London

★★★★★ 5/5

Google

Rating only, no written review.

Adamageddoom · 29 August 2016 · Choices London

★★★★★ 1/5

Google

All together choices is an awful company for both landlords and tenants, i have rented my property through here and obviously didn't learn the first time I then went on to let a property through them. They will just keep conning you out of money. There are plenty of estate agents, do not go to choices. Customer service is shocking and do not even know what they are talking about. Not impressed.

Aa · 27 August 2016 · Choices Redhill

★★★★★ 5/5

Google

I have worked with many different estate agents over the years and have found Choices have been very helpful and efficient. There is always a particular department to deal with any enquires and everyone is very helpful. Highly recommended.

Afrahim · 26 August 2016 · Choices Caterham

★★★★★ 1/5

Google

Peopleee..don t go in this agency!!

Diaconu · 9 July 2016 · Choices Redhill

★★★★★ 1/5

Google

Get away from these people! LISTEN TO ME AND ANY OTHER ONES COMPLAINING! We are truly saying what happened to us! Unfortunately I did not know this in advance of renting a property in Sutton with them. Little did I know that my 3 years of contract with them will be just problem after problem. Luckily, I had the pleasure to be able to deal with my landlady directly, so we both were able to skip them in many of the normal problems that may occur at a tenancy, Choices Sutton staff are rude, disrespectful and plain ignorant. REAL SITUATION: After a year with my contract I am contacted by Choices that I need to renew my 1 year contract to a long term (indefinite I think, no expired date). I said ok, thinking I only have to sign this paper and get along with my lovely apartment and great landlady. Here was my surprise, when I pop into the office to sign it, to be informed that they would be a charge of £90 for exchange of contracts! I tried to fight it,explaining that I didn't understand why I was being charged for staying longer than a year! They are quite squared so they will give you the same answer, BECAUSE IT LIKE THIS! I contacted my landlady, who had then to talk to Headquarters, because she was not going to lose a great paying tenant just because they wanted £90 for doing nothing, same contract, same name just different date. Headquarters agreed to cancel the fee in order not to lose my landlady as a client. When I went to sign again, the "Estate Agent" after reading my email from Headquarters and giving me a non-timed contract to sign ( I only need to give 1 month written notice if I wanted to leave) tells me: " Ok, you don't have to pay now, but if you want to change to a short tenancy contract, like a one year contract, we will have charge you the £90".... WHY ON EARTH WOULD I WANT TO DO THAT IF I ALREADY HAVE A LONG TERM CONTRACT !!?? When my landlady decided to sell her place, they probably are the worst sellers EVER! they did have no idea what they were saying, she was making up things ( I know because I was there! listening!) Case closed! they are airheads! with make up and hair gel :) Run far from these people, your life will be much easier! NOTICED THE FAKE REVIEWS THEY HAVE FROM GOOGLE USERS????? SCAM SCAM SCAM AVOID AVOID AVOID

Yan-Kay · 25 June 2016 · Choices London

★★★★★ 1/5

Google

hopeless, mistake after mistake, problem after problem an absolute disaster. I would not recommend letting your property with choices

David · 25 June 2016 · Choices Caterham

★★★★★ 1/5

Google

Rating only, no written review.

Yousef · 15 January 2016 · Choices Caterham

★★★★★ 1/5

Google

Rating only, no written review.

& · 3 November 2015 · Choices Caterham

★★★★★ 1/5

Google

I would not recommend. They don't deserve 1 star. Note that most of the reviewers that gave them 5 stars are only identified as 'google user'

Ikenna · 18 October 2015 · Choices London

★★★★★ 1/5

Google

I would not give even one star!!!! The worse experience I have ever had!!!Promised for the flat to be completely refurbished, made us wait 3 weeks from the date it was agreed saying the building works has not been completed. Finally agreeing a date of moving in then received a phone 2 days before the move in (after we arranged everything - paid for removal company and agreed with our current agency the move out day - there was someone to move in same day) that it cannot be done for another few days as the builders are still working and saying that we should be patient as it is worth it, as we will get brand new flat. I should mentioned that after paying our deposit they did not return our calls and didn't contact us for over 3 weeks. Then finally we were able to move in, had everything planned hour by hour and the agent didnt turn up on time so we had to chase them up - it delayed everything, we had to pay extra for removal and cleaning company and carpet people as we left the flat in perfect condition just to arrive in the worse flat ever!!!!! Nothing was done. The only thing they changed was carpet in front room and painted over dirty wallpaper. The rest I would not let even a pet live there. And they said we should be happy as they can find anyone to on our place. The kitchen, bathroom and everywhere was just disgusting!!!!!!!!!!! Fridge from before i was born, bath cover fallen off and the amount of spiders, spider webs and dirt was unbelivable. They did not clean anything before we moved in. I was crying. I asked if we can get money back and they said they can give us our deposit but we have to move out same day. When i ask where on the street after waiting all this time -she just said nothing. I cannot describe how poor the service was and still is. they called a cleaner to clean the flat (only bathroom and kitchen I must add) the rest they said they wont pay for so I had to do it myself as we didnt have a choice and unfortunately had to stay. The shower was not working from the beginning and we were calling and asking for over 4 months to be fixed. Finally we got it fixed after being lied to and ignored but when i reported a leak and dump no one got back to us as yet so im guessing we need to wait another few months. I have no words for this company and please do not use them for your own good! I am still furious and just want to get out of this flat and this agent!!!

Kasia · 26 June 2015 · Choices London

★★★★★ 1/5

Google

Notice how 13 of the 17 reviews currently against this company are from simply 'A Google User'? (and are almost all 5 stars?)... I will let you decide what that means! I can't emphasise enough how awful this company is. I quickly became a landlord who wanted shot of this cowboy company. Terrible invoicing, communication and general care were standard for them. I would rather have paid them until the end of the tenancy contract I had for them NOT to manage my property (yes, they were that bad). I hope people actually read these reviews and not just at the inflated star ratings.

David · 26 June 2015 · Choices London

★★★★★ 1/5

Google

Don't bother with Choices Croydon!!! They are unprofessional as following confirming a viewing by email, they then didn't turn up and had no common decency to call. What a waste of time. First impressions count so I will never use them again. Their properties may look nice, but customer service is just as important - which they have none of.

Goldentipz · 26 June 2015 · Choices Caterham

★★★★★ 1/5

Google

My advice never use Choices. They scheduled an appointment in the morning and did not bother to let me know that they couldn't do it. They even had not apologised. I had to rescheduled with another agency as I do not trust them anymore!

Property · 10 July 2014 · Choices Caterham

★★★★★ 5/5

Google

Excellent place, great prices and very helpful staff. Most diy items in stock, good for the diy enthusiast and the trade.

ABC · 22 April 2014 · Choices South Croydon

★★★★★ 5/5

Google

I found myself & 2 children close to homeless, due to the quick sale of the then landlord. I walked into the Crawley choices branch. I was greeted with smiles & relaxed proffessional attitude. I explained my situation to Lisa & her Manageress. Within a week They had found an Ideal location close to my childrens school, which was of great help. reasonble rent. I count myself lucky, but mainly for Lisa`s help i dont know where we could of ended up. Thank you very much.

Ray · 28 August 2013 · Choices Crawley