Trusted Agent profile · Surrey and West Sussex
★★★★★
1,503 reviews across 6 offices and 3 platforms
Choices has six offices, in Redhill, Caterham, Crawley, London, Horley and South Croydon (Surrey and West Sussex). Together they have 1,503 reviews on three platforms, rated 4.3 out of 5 overall.
1,492
Reviews on Google
All 6 offices
10
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Choices's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Choices, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleChoices Estate Agents Croydon have been excellent throughout and we highly recommend! Dan and Nicola were amazing throughout the entire sales process, with honest feedback and regular updates until completion. Will in the lettings department also provided us with brilliant market research for the rental market, so overall we are generally happy with the experience.
Thank you for your kind review, look forward to working with you in the future!
5/5
GoogleHighly recommended! I sold my property through Choices, South Croydon. Very pleased and happy with the service from the beginning. Danial Skegg was very helpful, knowledgeable, productive, professional and supportive thought the process of selling my property. Nicola MacDonald was helped/involved from the Sales team who was also amazing, really approachable and getting swift response and chasing the paperwork between the solicitors and worked very hard to keep things moving for completion. Thanks to the whole team whoever involved in selling my property.
Thank you for your kind review, take care!
5/5
GoogleRating only, no written review.
Thank you for your 5 star review. CHOICES
5/5
GoogleRating only, no written review.
Thank you for your 5* review CHOICES
5/5
GoogleRating only, no written review.
Thank you for your review. CHOICES
5/5
GoogleRating only, no written review.
Thank you for your review. CHOICES
5/5
GoogleRating only, no written review.
Thank you for your 5* Review. CHOICES
5/5
GoogleQuick and efficient response from Vicky Hall
Thank you for your wonderful review, this has been passed onto Vicky. CHOICES
5/5
GoogleIt was pleasure having business with Vicky.
Thank you for your wonderful review, this has been passed onto Vicky. CHOICES
5/5
GoogleVery happy with Charelle and Rachel
Thank you for your review, This will be passed onto them both. CHOICES
4/5
GoogleCharelle Treurnich was very helpful and quick in her responses. Thanks Charelle
Thank you for your wonderful review - i have forwarded this onto Charelle. CHOICES
5/5
GoogleCharelle treurnich was excellent at dealing with our problems and dealt with it so quickly thank you very much
Thank you for your review, this has been passed onto Beth Regards CHOICES
5/5
GoogleReported some issues within my home and received a reply straight away from Charelle Treurnich, always helpful and gets things sorted asap thank you😊 …
Thank you for your review, This will be passed onto Charelle. CHOICES
5/5
GoogleExcelent service I requested a reference that I needed quite urgently to complete a deal from this agency and it was done by return. I would certainly recommend them.
Thank you for your review. CHOICES
5/5
GoogleI am dealing with charelle at choices, she is always very helpful and keeps me updated, i am looking to move back in Room 4 6 Bowens Hill Road Coleford and have my fingers crossed 🤞 that i will be allowed because i really enjoyed living in the property up until my parents were taken seriously ill and both passed away within two weeks of each other, i am self serportive and clean and trust worthy, I cannot praise charelle high enough thanks Mr Robert Brewer.
Thank you for your wonderful review, this has been passed onto Charelle. CHOICES
5/5
GoogleMs. Amy Francis of Choices Estate Agents, Redhill, is a thoroughly Professional person, and gives a First Class Service to Landlords, such as myself, and in my opinion she is a Valuable Asset to the company, Choices Estate Agents, Redhill.
Thank you for your review, This will be passed onto Amy. CHOICES
5/5
GoogleThank you Nicola, we couldn't have moved without your full attention and perfect service. We will be forever thankful for your assistance throughout the complete process of selling/buying properties. We would recommend Choices Redhill every time.
Thank you for your review. CHOICES
5/5
GoogleWill highly recommend! Got my keys this month and very pleased and happy with the service from the beginning. Dan Norris was very helpful, professional, supportive and easy to talk to. Explained the process so simply, and I felt confident in putting and negotiating the offer. Nicola was involved from the Sales team who was also amazing, really approachable and very quick to respond and chase paperwork between the solicitors and worked very hard to keep things moving for completion.
Thank you for your kind review Rosani, enjoy your new home!
4/5
GoogleRating only, no written review.
Thank you for your 5 star review. CHOICES
5/5
GoogleVery nice person !
Thank you for your positive review. Kind regards, Karen Gunner, Customer Services Manager.
5/5
GoogleGood Service. I apreciate.
Thank you for your positive review. Regards Choices.
5/5
GoogleAlways friendly and helpful, Vicky Hall is always prompt to reply to any queries.
Thank you for your review, this will be passed on to Vcky. Regards CHOICES
1/5
GoogleBeth Gage is very rude and aggressive behind the phone and also worsen simple cases
I am sorry to hear you have been disappointed in any service you have received. Please contact Stephanie Prior on stephanieprior@choices.co.uk and we will look into this for you.
5/5
GoogleThank you so much Charelle for sorting this out for me and being so graceful and patient with my questions. Your customer service is top notch! Here, you can have more stars⭐️⭐️⭐️⭐️⭐️😄Thanks again! X …
Thank you for your wonderful review. CHOICES
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Redhill has the most, with 747 reviews rated 4.4 out of 5, followed by Caterham with 295.
The six Choices offices, by town:
Yes. In The Trusted Agent 2026 awards: Choices, Redhill won Trusted Agent.
