Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GooglePopped into the office to discuss the potential of selling and spoke with Katherine who was amazingly helpful in answering all my questions. We're not ready to sell yet, but she's put my mind at ease when we are and will definitely be going back to Katherine. Thank you for being so encouraging
Aaron · 20 February 2026 · Chilterns Thetford (14 Bridge Street)
Agent replied · 20 March 2026
It was a pleasure having the opportunity to chat through your options with you. Whenever you’re ready, we’ll be here to help guide you through the process. Thanks again for popping in, I really appreciate you taking the time to leave a review! Many thanks, Katherine Nouch- Branch Manager
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️
I had a wonderful experience working with Becky and Katherine at Chiltern Thetford throughout my property purchase.
Becky was always available whenever I needed quick answers and support. She was extremely helpful, responsive, and made the whole process feel smooth and stress-free. Her dedication truly helped make this sale go through successfully.
Katherine was also amazing and provided clear, honest, and helpful advice whenever we needed it. Her guidance gave us confidence and reassurance at every stage.
Thank you both for your professionalism, kindness, and hard work. I’m very grateful for all your support and would highly recommend Chiltern Thetford to anyone looking to buy a property.
Thank you ladies for helping us find our home sweet home 🏡
Sabia
Sabia · 16 February 2026 · Chilterns Thetford (14 Bridge Street)
Agent replied · 16 April 2026
Wow Sabia! What an absolutely glowing review. That is so kind of you - thank you so much for your lovely words, we really appreciate it. We hope you enjoy your new home! Many thanks, Katherine Nouch- Branch Manager
★★★★★ 5/5
GoogleChilterns were great. Communication was excellent and all the staff were very helpful and friendly. Would definitely be very happy recommending them and would use them again in the future. I had the pleasure of being looked after by Becky who was there from the start helping me along the way with good advice and reassurance and made the whole process less scary 😁
Tina · 16 February 2026 · Chilterns Thetford (14 Bridge Street)
Agent replied · 16 April 2026
Thank you very much for your 5 star review Tina. We are so pleased that you are happy to recommend us in the future. I will ensure your kind words are passed onto Becky. Many thanks, Katherine Nouch- Branch Manager
★★★★★ 5/5
GoogleGeorge was very helpful and polite . Any questions I asked he answered me. George came out to value my home and was very thorough.
Susie · 16 February 2026 · Chilterns Brandon
Agent replied · 16 April 2026
Dear Susie, we appreciate your kind review and if there is anything further that we can do for you, please do let us know. Andrew Jameson - Branch Manager
★★★★★ 5/5
GoogleI can defitnitley recommend Chiltern’s for your house sale,they provide a very personnel and professional service and the customer service is second to none,Andrew in particular understood that we were going through a difficult time and his understanding and compassion was a great help,the personal service at it’s very best.
Stuart · 11 February 2026 · Chilterns Brandon
Agent replied · 11 October 2026
Dear Stuart - I appreciate you leaving a review and I am over the moon that we were able to assist you with the sale - building a long standing relationship during the process as well. Andrew Jameson - Branch Manager
★★★★★ 5/5
GoogleI have used Chilterns for the last 30 years in both selling and renting our properties.
The entire time Chilterns have provided excellent assistance and support.
The entire staff are always friendly and efficient with nothing too much trouble and deal with any problems quickly and efficiently..
In recent times we have mainly seen Andrew for obtaining new tenants etc.
Lucy has been very supportive and dealt with all the maintenance issues and tenants enquiries in her usual efficient manner.
Thank you all for your support throughout .
We know we are in good hands..
Richard · 11 February 2026 · Chilterns Brandon
Agent replied · 11 October 2026
Dear Richard, thank you for such a wonderful review. Our business is built on forging long standing relationships and we appreciate the trust that you have shown in us over the years and value this incredibly. Many thanks - Andrew Jameson - Branch Manager.
★★★★★ 5/5
GoogleLucy is always a great help
Michelle · 11 February 2026 · Chilterns Brandon
Agent replied · 11 October 2026
Dear Michelle - thank you for your review and ill be sure to pass on your kind words to Lucy. Andrew Jameson - Branch Manager
★★★★★ 5/5
GoogleHaving been with a few estate agents, for long term rentals I can say that Lucy has been far the best.
She works for the landlords, but always has the tenants needs dealt with efficiently.
Lucy, found us a secure property to rent long term, she knew what we wanted and found us our dream home.
I would like to give Lucy a 5 * review.
Bernice · 11 February 2026 · Chilterns Brandon
Agent replied · 11 October 2026
Dear Bernice - thank you for your review and am pleased that Lucy has been able to assist you so well. Andrew Jameson - Branch Manager
★★★★★ 5/5
GoogleMy experience with Chilterns has been excellent. They are very professional and have given me a high standard of service. Andrew has been very approachable and always extremely helpful.
Kerry · 11 February 2026 · Chilterns Brandon
★★★★★ 5/5
GoogleWe have enjoyed friendly, efficient, first-rate service from Chilterns (now Abbey) for ten years and would highly recommend them letting and estate agents. Kayleigh is a friendly, helpful contact; thank you
Ralphoperaphile · 11 February 2026 · Chilterns Brandon
Agent replied · 11 October 2026
Thank you for your wonderful review of the property management team and we are thankful for the long standing relationship with have with you. Best Wishes - Andrew Jameson - Branch Manager.
★★★★★ 5/5
GoogleWe have just moved in a private rented property and I couldn't thank Michelle enough! She was more than happy to answer any questions I had and was also efficient, professional and polite!
Would recommend Chilterns to anyone for renting or selling a property.
Sophie · 11 February 2026 · Chilterns Brandon
★★★★★ 5/5
GoogleAndrew was very helpful and professional giving me options and advice for renting and selling. He kept me informed of my viewings and feedback.
Excellent service, thoroughly recommend Chilterns Brandon, it's the 2nd time I've used them 👍 …
Keeley · 11 February 2026 · Chilterns Brandon
★★★★★ 5/5
GoogleThe team at Chilterns, especially Lucy Sole-Strevens, have been extremely helpful in making the finding the perfect home and settling in smooth and worry free. It has been a pleasure to work through our life change with so much support.
Debra · 11 February 2026 · Chilterns Brandon
★★★★★ 5/5
GoogleLovely staff, very helpful, would definitely recommend, thanks to Andrew, George & Val
Laura · 11 February 2026 · Chilterns Brandon
Agent replied · 11 October 2026
Dear Laura, I appreciate your review and that you had such a positive response from all the team at Brandon. Andrew Jameson - Branch Manager
★★★★★ 5/5
Googlechilterns has been extremely helpful and patient with us purchasing a house from them. Val is very knowledgeable of the properties she sells, and if she does not have the answer she will get back to you very quickly. Looking for properties has been a daunting and very stressful experience, and dealing with Val from Chilterns has made it much easier .
Roeloff · 11 February 2026 · Chilterns Brandon
Agent replied · 11 October 2026
Dear Roeloff, thank you for your kind review of Valeria - I am pleased that she was able to help you and be so thorough. Andrew Jameson - Branch Manager
★★★★★ 5/5
GoogleRating only, no written review.
Marianna · 11 February 2026 · Chilterns Brandon
Agent replied · 11 October 2026
Dear Marianna, thank you for your review. Andrew Jameson - Branch Manager
★★★★★ 5/5
GoogleFrom initial contact for advice to finding tenants,everyone at Chilterns has been first class - they have helped and guided me every step of the way.I am so impressed with the friendly and professional staff,I would highly recommend them.Carol.
Carol · 11 February 2026 · Chilterns Brandon
★★★★★ 5/5
GoogleKatherine and Becky have been friendly and professional throughout my experience with Chilterns. I have felt like I am in safe hands whilst buying my first property. Would definitely recommend!
LM · 22 January 2026 · Chilterns Thetford (14 Bridge Street)
Agent replied · 25 January 2026
Thank you very much for your kind review. We’re delighted that you have had a positive experience with us both at Chilterns! Helping our clients feel confident and in safe hands is always our priority. Many thanks, Katherine Nouch- Branch Manager
★★★★★ 5/5
GoogleI’ve had some bad luck with other agents from competitive companies over the last few months being extremely unhelpful and very pushy. I will however not hesitate to enquire if another property pops up with Chilterns. Becky Robinson was super helpful, knowledgable and honest during the viewing, as well as afterwards in follow up too.
Georgina · 20 January 2026 · Chilterns Thetford (14 Bridge Street)
Agent replied · 20 March 2026
Thank you so much for taking the time to share your experience. We’re really pleased to hear that Becky was able to provide such helpful, knowledgeable, and honest support. It’s great to know we made a positive difference. We’d be delighted to help you again if another suitable property comes up. Many thanks, Katherine Nouch- Branch Manager
★★★★★ 5/5
GoogleSuper helpful and informative, made me and my partner feel very comfortable and confident enough to ask questions and the Becky Robinson our agent provided us with supper helpful information
Dinis · 20 January 2026 · Chilterns Thetford (14 Bridge Street)
★★★★★ 5/5
GoogleSuper helpful and informative, made me and my partner feel very comfortable and confident enough to ask questions and the Becky Robinson our agent provided us with supper helpful information
Dinis · 18 January 2026 · Chilterns Thetford (14 Bridge Street)
★★★★★ 5/5
GoogleWe have had some residential lettings being managed by Chilterns for some years now and the service has always been excellent.
I’ve got to say that Lucy has been absolutely fantastic, allowing us to operate a stress-free business, renting properties in Thetford. She always goes the extra mile for us!!!!!!!
Lou · 11 January 2026 · Chilterns Brandon
Agent replied · 11 October 2026
Dear Lou, I appreciate you taking the time to leave such a wonderful review and will be sure to pass your kind words onto Lucy. Andrew Jameson - Branch Manager
★★★★★ 5/5
GoogleKayleigh was immensely helpful to myself throughout the entire experience
I have approached her for various issues and her communication has always been consistent and clear
James · 11 January 2026 · Chilterns Brandon
Agent replied · 11 October 2026
Dear James - thank you for the kind review and ill be sure to pass your kind words onto Kayleigh. Andrew Jameson - Branch Manager
★★★★★ 5/5
GoogleSuper service from chilterns , made the whole process as easy as possible , very supportive agents too which helped me personally very much , would happily use these guys again
Mickey · 11 January 2026 · Chilterns Brandon
Agent replied · 11 October 2026
Dear Micky - thank you for the stunning review. Wishing you well in your new home. Andrew Jameson - Branch Manager
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