Trusted Agent profile

Chilterns reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

214 reviews across 2 platforms

36 High Street, Brandon IP27 0AQ

Chilterns's Brandon office at 36 High Street is rated 4.8 out of 5 across 214 reviews on two platforms, including 211 Google reviews rated 4.8. The 3 Trustpilot count is for the whole business. Checked 9 October 2026.

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4.8 / 5

211

Reviews on Google

This office

Trustpilot logo

3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brandon office, from every platform, shown as written. First names only.

5/5

Google

Our experience has been amazing, nothing has been too much trouble, from first viewing to the offer being passed on, all feedback was informative, upfront and consistent. Easy to contact, returned calls promptly, polite and courteous at all times. When memorandum of sale started, assisted with all requirements and everything dealt with in a professional way. Special thanks to Valeria P, at Brandon who we truly fully recommend, from initial viewing to all the follow on procedures. Certainly an asset to Chilterns. A massive thank you to Valeria, with whom we have mainly dealt with.

Jacqui Β· 9 April 2026

Agent replied Β· 16 April 2026

Dear Mrs Hampton, Thank you for such a brilliant review - I am pleased to see that Val has been such a good source of support for you through this process. Wishing you every success in your new home. Kind Regards - Andrew Jameson - Branch Manager

5/5

Google

I chose Chilterns Estates because they were our choice for our move to Brandon from Lancashire six years ago and they haven't let me down since. George is an excellent representative for the company, good knowledge of the area and current …

Gillian Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Gillian, I appreciate you reaching out to us to further help you and rest assured should you need anything further from us we remain on hand to help. Andrew Jameson - Branch Manager

5/5

Google

I instructed Chilterns to sell my house in Lakenheath. As a landlord living 2 hours drive away from the property it was essential that I could trust the agent to act on my behalf. Andrew was my key contact and I cannot thank him enough for the outstanding support he gave during this journey. We never got to meet face to face but I knew I was in safe hands and he kept me updated on progress every step of the way. Thank you so much for making this a stress free journey. I would recommend Chilterns to anyone who wants a first class service.

Lisa Β· 3 January 2025

Agent replied Β· 10 January 2025

Thank you Lisa for your lovely review. It was a pleasure helping you with the sale of your house in Lakenheath. I will be sure to pass on your kind words to Andrew.

5/5

Google

We chose Chilterns to sell our family home after a friendly, no pressure and in-depth valuation and market assessment by Yannis, Yannis made Chilterns clearly standout as the best choice of all we approached to market our property. He’s experience and knowledge was extensive. Andrew and Darren handled the sale process start to finish, extremely tentative and always available. Really professional team, we even had feedback from a prospect that we conducted a second viewing for ourselves, saying they thought their first viewing of our property with the agent was conducted really well compared to some viewings they had at other properties. Andrew was brilliant at keeping us updated at all times. Throughout the whole process it really felt like Chilterns cared about delivering the best service. Would highly recommend to anyone looking for an agent!

Henry Β· 2 November 2024

Agent replied Β· 9 November 2024

Thank you Henry for your feedback. It was a pleasure to help you during the process of selling your property. I will be sure to pass on your kind comments to Yannis and the team.

5/5

Google

I recently worked with Chilterns to sell my house and I couldn’t be more pleased with the experience. From the very beginning they provided exceptional service and guidance whilst ensuring I was informed at every step of the process. Their professionalism and attention to detail was evident throughout and I would highly recommend. Special thanks to Andrew and Daren for making this experience such a positive one!

Clare Β· 12 April 2025

Agent replied Β· 12 June 2024

Thank you Clare. Our service standards are so important to chilterns and your recognition of this means so much to us all.

5/5

Google

Kayleigh is always very helpful and willing to help out and do her best to move things forward. She always responds to emails and keeps me up to date too. Thank you

Dale Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Dale, thank you for the review and we are pleased to hear that Kayleigh has been helpful for you. Andrew Jameson - Branch Manager

5/5

Google

Val is amazing! She is so professional and helped me from start to finish with this stressful process. She should get a raise! πŸ’œπŸ’œπŸ’œ …

Sarita Β· 9 April 2026

Agent replied Β· 16 April 2026

Dear Sarita, thank you for your wonderful review - ill pass this onto Val for you. Kind Regards - Andrew Jameson - Branch Manager

5/5

Google

We dealt with a number of agents and found Chilterns to be the most professional, even from the first phone contact! Darren and Andrew were always very easy to talk to and appreciated that though my son was the buyer this was his first purchase so I was playing a supporting role. They were communicative and responsive, alway promptly, and with effective updates. Importantly, my son has found the experience to be quite positive and we both extend big THANKS to the service provided by Chilterns.

G Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you for your kind review. It was a pleasure helping you and your son buy his first property. Thank you for choosing Chilterns

5/5

Google

I am incredibly pleased with the high level of service provided by Andrew Jameson. Andrew was exceptionally helpful throughout the entire process of purchasing my home. Unlike many other estate agencies, they never pushed me towards using their mortgage broker services, which I greatly appreciated. Their assistance was invaluable, especially during the final stages of the house purchase. Andrew and his team were proactive in communicating with my solicitors and ensured that everything was on track for the exchange date. Their dedication and commitment made a significant difference in making the process smooth and stress-free. Thank you, Andrew Jameson, for your outstanding service. I highly recommend your agency to anyone looking to buy or sell a property.

Veronika Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you Veronika. I will pass on your kind comments to Andrew. Thank you for choosing Chilterns to help you buy your new home

5/5

Google

Really Impressed with Chilterns,they really guided me through the process and even worked out of hours to make sure I completed on time .Even my buyer was very impressed with the support. A house will always sell for the right price but without the proper support along the way can easily fall through. Andrew and Darren were very supportive and made sure sale to completion went smoothly. If I had used an online agent my sale and purchase would not have completed. My advice is ,pay the small amount extra as the extra support and guidance is worth every penny. Will definitely use again in the future.

Brian Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you Brian. It was a pleasure to help you sell your house. I will pass on your kind comments to Darren and Andrew.

5/5

Google

Lucy is the absolute best! She has helped me with my tenancy on a number of occasions and it is always quick and easy. Much appreciated, Lucy!

Sierra Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you Sierra

5/5

Google

This company have proved to be exactly what we needed . They have taken the worries out of being landlords sorted out any issues and found us competent first class trades persons when things happen unexpectedly. Lucy is absolutely first rate always calling us back if we need help advising when we run into unfamiliar areas.We feel Chilterns have and continue to more than meet our expectations we are so glad to have had them recommended to us.

Rosemary Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you Rosemary that is very kind of you, I will make sure your lovely words are passed on.

5/5

Google

Had a very positive experience with everyone here! Especially Val, she has been super supportive and helpful throughout the purchase of my house. Always willing to talk, replying to emails quickly and even sorting out a same day viewing for me at 1630. Would definitely recommend buying a house through the team here.

Ollie Β· 14 April 2026

5/5

Google

I have dealt with Chilterns now on 2 occasions. All I can say is what a first class job / service they provide. They have gone above and beyond for me, and I couldn't thank them enough, without there advice I could have lost my sale / buyer. I have dealt with Andrew mainly ,but as a team they are outstanding and there customer raport / relationship is out of this world. I cant thank them enough for there service provided. II would definitely use them again and wouldn't hesitate in recommending them to anyone. Cheers Chilterns .

Sean Β· 13 May 2024

Agent replied Β· 12 June 2024

Thank you Sean for your kind review

5/5

Google

George was very helpful and polite . Any questions I asked he answered me. George came out to value my home and was very thorough.

Susie Β· 16 February 2026

Agent replied Β· 16 April 2026

Dear Susie, we appreciate your kind review and if there is anything further that we can do for you, please do let us know. Andrew Jameson - Branch Manager

5/5

Google

Process was very smooth. Kept in the loop with what stage we was at. No major issues. Would definitely recommend.

Jordan Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Jordan, thank you for the kind review, we are glad that we have been able to assist you with a couple of purchases now and if there is any further assistance we can provide in the future then please do let us know. Andrew Jameson - Branch Manager

5/5

Google

My husband and I have recently sold 3 properties through Chilterns Brandon branch. Andrew and Darren are amazing at their jobs, they are very knowledgeable and experts in their field. They also both go way beyond the call of duty, showing that they really do care about their clients. I highly recommend them , they are far superior to any other Estate Agents in the area (and believe me we tried the others over the years). Thank you Andrew and Darren for all your hard work it has been much appreciated.

Sherry Β· 13 February 2024

Agent replied Β· 12 June 2024

Thank you Sherry for your amazing review! I will pass on your very kind comments to Darren and Andrew. It has been a pleasure helping you

5/5

Google

George was very professional when he conducted a valuation on our property. Would definitely use hi. Again.

Fiona Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Fiona, thank you for your kind review and that you have been happy with everything that George has done for you so far. if we can be of any further assistance, please do let us know. Andrew Jameson - Branch Manager

5/5

Google

Bought my first house through chilterns, I could not of asked for a better team in Darren and Andrew. This 5 star reviews is truly reflective of the amazing service, effort and hard work they both put into making the sale go forward. There were a number of hurdles (none of which caused by them) that they relentlessly worked through doing everything to make my life easier and informed/advised me every step of the way! 100% recommend these and can't praise them high enough!

Alex Β· 15 December 2023

Agent replied Β· 12 June 2024

Thank you Alex, this is very kind of you. I will pass on your comments to Darren and Andrew. Good luck in your new home!

5/5

Google

Sorry it’s been a while posting our review but we have been so busy renovating . Chilterns at Brandon from start to finish in selling our house to purchasing our bungalow was brilliant . They had found buyers for the house within a week and sold. And finding a bungalow ( which that part went smoothly.) Admit there were hiccups along the way which took longer than expected but not due to Chilterns but due to others in the chain buying ours. Which I can only thank Andrew and Daren chasing things up and really pushed our buyers side to get things sorted in the end so that we could purchase our bungalow. Thank you to both Darren and Andrew you are stars ⭐️ and have a great team .

Winifred Β· 16 September 2023

Agent replied Β· 12 June 2024

Thank you Winifred for your kind review. It was a pleasure to help you. Good luck in your new home

5/5

Google

We recently sold with Chilterns and our experience was brilliant, Andrew, Darren and Emma went above and beyond to help in anyway possible and good communication was kept throughout the process. There was no question that they would not help with, they ensured that our mortgage advisor, Solicitors, Buyers and other estate agents were up to date and aware of all happenings. I would like to add that Yannis was the first member of the team I met and he made me feel very confident about a process that I was extremely anxious about to begin with. After that the team all went out of there way to meet me and made me feel very at home with them all. My family and I could not recommend them more.

Amy Β· 16 September 2023

Agent replied Β· 12 June 2024

Thank you Amy for your wonderful review. I will pass on your kind comments to all the team.

5/5

Google

I have worked with Chilterns as my letting agency for a good few years now and I would highly recommend them. Throughout this time I have dealt with Lucy who has been an excellent contact. She is very professional and efficient with …

Christopher Β· 16 March 2026

5/5

Google

Chilterns from Brandon, were very professional, most helpful when I needed help with anything and kept me up to date with what was happening with the sale of my property. They are the best estate agents that we have ever used, would recommend 110% and will not hesitate to use them again in the future. A special thank you to Andrew and Darren.

Sonia Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you Sonia. It was a pleasure to help you with the sale of your property. Thank you for choosing Chilterns.

5/5

Google

This is the first time I have ever rented, and they made my experience very enjoyable. They were very professional and cared about my well-being and finances. My agent Lucy made sure I was taken care of my entire stay at the property, and it made sure my stay in the UK was a pleasant one.

Noah Β· 2 November 2024

Agent replied Β· 9 November 2024

Thank you for your feedback Noah. It was a pleasure to help you with your rented property, and I will pass on your kind words to Lucy.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chilterns's Google reviews

Questions about Chilterns

How many reviews does Chilterns have?

Chilterns's Brandon office has 214 reviews across two platforms: 211 on Google, 3 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Chilterns's rating?

Chilterns is rated 4.8 out of 5 across all 214 reviews, and 4.8 out of 5 on Google from 211 reviews, checked 9 October 2026.

Where is Chilterns's Brandon office?

Chilterns, 36 High Street, Brandon IP27 0AQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.