Trusted Agent profile

Chilterns reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

214 reviews across 2 platforms

36 High Street, Brandon IP27 0AQ

Chilterns's Brandon office at 36 High Street is rated 4.8 out of 5 across 214 reviews on two platforms, including 211 Google reviews rated 4.8. The 3 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

211

Reviews on Google

This office

Trustpilot logo

3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brandon office, from every platform, shown as written. First names only.

5/5

Google

Amazing company Only was at the property for 7months, but in that time experienced the best service. Firstly from Darren Savage, who was a pleasure to talk to, and ultimatly who made our minds to take the property, knowing we will be in safe hands. Whilst we was there, we needed a couple of things doing, got hold of Chilterns, and the very next day these items where sorted Finally, after leaving, had the pleasure of being seen out by the Branch manager Yanis, and Sue Horrex, both of which was amazing to be around, kind, genuine people, who not only saw us out with plenty of laughs and jokes, but also assisted us in a couple of minor problems with the house that we sorted there and then Couldnt have asked for a smoother ride, right from start to finish So thankyou all, and hope to deal with you again Toby & Stacey

Toby Β· 14 June 2019

Agent replied Β· 12 June 2024

Hi Toby and Stacey, really appreciate your comments. Great to meet you yesterday at the checkout and appreciate all your efforts in preparing the property and cleaning it so well in preparation for move out day. Good luck in your next home. Yannis Prodromou, Director, Chilterns Ltd.

5/5

Google

Chilterns have been excellent in the two years we rented through them. Their online issue reporting system is brilliant and their response time to the problem reporting is very prompt. I found their checkout process to be very smooth and fair, and the deposit was returned to us in record time. They were also kind enough to give some details of their contractors to help with issues on our new property. Overall a very positive renting experience from Chilterns.

Matthew Β· 11 November 2024

Agent replied Β· 23 November 2024

Thank you Matthew for your kind review. We are glad you found the whole property rental process easy.

5/5

Trustpilot

Excellent job!

We found Chilterns work on our house purchase quite exceptional, in particular their inclusion of the completeasap company, which provided a far more lucid picture of how the sale and purchase were progressing than we had encountered previously. This, along with the genial nature of the Chilterns manager, helped greatly in smoothing out what might otherwise have been a very rocky road to completion.

James Β· 25 March 2026

5/5

Google

The Chilterns team at Brandon are brilliant. They have professionally and effectively managed the tenancy for my property. Throughout the tenancy they maintained great communication between myself and my tenants whilst I was working away. When it came to make the decision to sell the property, the sales team were equally brilliant and supportive through the entire sale process. Their superb advertising was definitely a huge factor in getting fast interest and offers on the property. They then went the extra mile throughout the conveyancing process to help ensure the sale of the properties in the chain went through as quickly as possible. I would highly recommend the Chilterns team!

J Β· 1 October 2024

Agent replied Β· 22 October 2024

Thank you! It has been a pleasure helping you with your property. I will make sure to pass on your kind words to the Brandon team.

5/5

Google

Lucy and the team at Chilterns have been first class. I'm very grateful for all their hard work.

Ben Β· 9 April 2025

Agent replied Β· 26 April 2025

Thank you Ben

5/5

Google

Staff at Chilterns helped my brother sell his house when he moved into residential accommodation. They were very helpful, from Yannis visiting him at his new home to take instructions and the team then working with my husband and myself to sell the property on his behalf. Andrew and Darren gave us good advice when there was a hiccup they went the extra mile to make sure all the necessary documents were completed. We were always kept informed about what was going on and we would definitely use Chilterns again.

Heather Β· 24 September 2024

Agent replied Β· 22 October 2024

Thank you Heather. It was a pleasure to help you and your brother sell his property. I will pass on your kind comments to Yannis and the team

5/5

Google

Thank you to Andrew and his team at Chilterns Estate agents in Brandon for the fantastic service they provided selling our property. They exceeded our expectations again and we are very grateful and would 100% recommend them

Terry Β· 5 June 2024

Agent replied Β· 12 June 2024

Thank you Terry for your kind review, I will pass this on to Andrew and the team

5/5

Google

Andrew and the team have been brilliant from start to finish. They helped us sell our property and went the extra mile with us to ensure our tenant left and our buyer was kept in the loop at all times. A professional approach to everything and people you can trust. Thanks again.

Neil Β· 13 June 2023

Agent replied Β· 12 June 2024

Dear Neil, thank you for the wonderful five star review. It wasn't the easiest transaction to get through but with open and transparent communication between all parties we were able to successfully get this over the line for you all. As always, we appreciate your continued support and if we can help again in the future, please do let us know. Best Wishes Andrew & The Team.

5/5

Google

Special thanks to Andrew, Darren and Emma for their quick and efficient service and for helping us get the keys to our first home in less than 3months.

Ana Β· 15 October 2024

Agent replied Β· 22 October 2024

Thank you Ana. Good luck in your first home. I will pass on your kind words to Andrew, Darren and Emma.

5/5

Google

I have been looking for a buy to let property for some time. Chilterns have always been the most helpful estate agent. They have offered me honest and impartial advice, as well as trying to match me up with a property. I am now purchasing a property through another agent, yet they are still happy to offer me advice and support. They have been the only agent who have always been knowledgeable, genuine, kind and honest - this means a lot to me as I have come across varying degrees of honesty from many other agents! I would thoroughly recommend Chilterns to anyone.

Niki Β· 3 August 2024

Agent replied Β· 24 August 2024

Hi Niki, thank you for your lovely review. It has been a pleasure to help you in your search for a property to let

5/5

Google

All the staff have been friendly and helpful. A special thank you to Andrew who has been so patient and provided a service above and beyond. He definitely made the process easier as we were selling a family members property while living out of the area. I cannot recommend highly enough.

Jenny Β· 13 June 2023

Agent replied Β· 12 June 2024

Thank you Jenny for your kind words, I will pass this on to Andrew for you

5/5

Google

Very happy with Chilterns and how they dealt with everything to do with our first house purchase. Would definitely recommend them! Thanks again Andrew and Val 😎 …

Sean Β· 16 March 2026

Agent replied Β· 16 April 2026

Dear Sean, thank you for taking the time to leave a review. We all hope that you are incredibly happy in your new home. Kind Regards - Andrew Jameson - Branch Manager

5/5

Google

A truly fantastic estate agents they were brilliant from start to finish communication was excellent and lovely and friendly cant recommend them enough if you are thinking of selling your home Chiltern estate agent Brandon is the place to go

Dorothy Β· 13 February 2024

Agent replied Β· 12 June 2024

Thank you, Dorothy; that is very kind of you

5/5

Google

We've finally Exchanged. A huge thank you to the staff at Chilterns Brandon, especially Elaine and Andrew who have kept us sane and worked their botty's off trying to get this sorted. I can definitely say you have earned your commission on this sale and purchase. You could not of done more to help us and we greatly appreciate it. Cannot wait to move to our new home. Thanks Guys you rock xxx

Kerry Β· 14 June 2018

Agent replied Β· 12 June 2024

Hi Kerry, so glad everything worked out in the end and the whole team at Chilterns wish you the very best in your new home.

5/5

Google

I have been using Chilterns letting service for the past 5 years. Andrew and the team are always professional, always answer the phone and their overall service is to a very high standard. I will continue using Chilterns Estate Agency in the future and 100% recommend their service.

Amber Β· 13 June 2023

Agent replied Β· 12 June 2024

Hi Amber, thank you for the kind review. We hope the new tenants work out well for you and as always, we are here to help in any way that we can. Best Wishes Andrew & the Team.

5/5

Google

The best Estate Agents I have had the pleasure to work with. Andrew and his team have been both highly professional and exceptionally helpful throughout the whole process of buying my new home. I would recommend Andrew and his team to anyone.

Susan Β· 15 November 2023

Agent replied Β· 12 June 2024

Thank you Susan for this wonderful review. It has also been lovely to work with you on your purchase and we wish you every happiness in your new home.

5/5

Google

I dont normally leave reviews for estate agents, but Andrew from Chilterns is one of a kind. I purchased through this estate agent and Andrew couldnt do enough and went the extra mile during exchange. Where everyone else just shrugged their shoulders he persevered with the whole chain through to exchange. Andrew really earned his comission unlike some estate agents I could name. A real credit to his profession, a pleasure to deal.

Barry Β· 22 September 2024

Agent replied Β· 22 October 2024

Thank you Barry. That is very kind of you. We will pass on your comments to Andrew. It was a pleasure helping you with the purchase of your new property.

5/5

Google

Chilterns sold our property and also found us our dream home. The whole team went above and beyond. Thank you to Claire and the Thetford Team for all your help and support. We couldn't be happier and would certainly use Chilterns again in the future. Thank you.

Emily Β· 13 June 2023

Agent replied Β· 12 June 2024

Thank you Emily. We are over the moon to have been able to help you with both your sale and purchase. We wish you and your family all the very best in your new home and look forward to working with you again in the future.

5/5

Google

hello my name is Sharon sunshine I was buying a property with chiltens Brandon Unfortunately the property fell through but Whilst the sale was going Through I dealt with Andrew who was very helpfull & Accommodating through the whole Experience

Sharon Β· 15 November 2023

Agent replied Β· 12 June 2024

Thank you Sharon for your kind review

5/5

Google

We would fully recommend Chilterns and I n particular Andrew Jameson. Andrew dealt with us over the purchase of a property and we couldn’t recommend him highly enough. Generally you feel you are the only person who drives a purchase/sale and everyone else is just doing their jobs. I’m not sure if our purchase was particularly complicated but for us it seemed a bit of a minefield and Andrew really went the extra mile mile to support, sort things out, chase people for answers etc and all undertaken in a highly professional and personable manner. If you’re buying or selling, we’d recommend getting Andrew on your side, you won’t be disappointed.

Peter Β· 13 April 2024

Agent replied Β· 12 June 2024

Thank you Peter for your kind review, we will be sure to pass your comments on to Andrew.

5/5

Google

The personal service Chilterns provided has been excellent whilst we were selling our house. The year 2020 was a difficult one in which to move, but Andrew and the team stepped up to the challenge of maintaining our safety while ensuring the whole process went smoothly. Nothing was too much trouble, in short we cannot recommend them highly enough.PositiveResponsiveness, Professionalism

Caroline Β· 25 August 2021

Agent replied Β· 12 June 2024

Dear Caroline, thank you for your review and we are thrilled that we were able to help you move. We know that this was a big move for you and were glad that we were able to support you both through this process. Wishing you both all the happiness in your new home. Andrew & the team.

5/5

Google

Chilterns sold my house within 2 days of having the property on the market. All throughout the sales period they kept me updated & even sourced my solicitors for me. Would thoroughly recommend Andrew & Darren at chilterns estate agents when selling your property!

Sean Β· 13 June 2023

Agent replied Β· 12 June 2024

Hi Sean, Thank you for the lovely review, we greatly appreciate it. We are glad that you have experienced such a thorough service and if we can be of any further assistance then please do let us know. Best Wishes Andrew & Darren.

5/5

Google

Chilterns found the right buyer and achieved an asking price offer within a few weeks of going on the market. The transaction ran smoothly with absolutely no issues. Andrew Jameson kept me informed at every stage during the process. Great customer service, thank you.

Neil Β· 13 June 2023

Agent replied Β· 12 June 2024

Hi Neil, thank you so much for the 5 star review. We are pleased that we were able to secure a buyer so swiftly for you and were able to progress the transaction speedily as well. Many thanks as always.

5/5

Google

Andrew and his team are very professional, excellent communication and always very reliable. The service they offered was first class and made selling a property an easy experience.

T Β· 13 May 2024

Agent replied Β· 12 June 2024

Thank you for your kind review

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chilterns's Google reviews

Questions about Chilterns

How many reviews does Chilterns have?

Chilterns's Brandon office has 214 reviews across two platforms: 211 on Google, 3 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Chilterns's rating?

Chilterns is rated 4.8 out of 5 across all 214 reviews, and 4.8 out of 5 on Google from 211 reviews, checked 9 October 2026.

Where is Chilterns's Brandon office?

Chilterns, 36 High Street, Brandon IP27 0AQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.