Trusted Agent profile · Brandon

Chilterns Brandon reviews

4.8

★★★★★ Excellent

215 reviews across 2 platforms

36 High Street, Brandon, IP27 0AQ

Chilterns's office in Brandon, at 36 High Street, is rated 4.8 out of 5 across 215 reviews on two platforms, including 211 Google reviews rated 4.8.

Google logo

4.8 / 5

211

Reviews on Google

This office

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Brandon office, from every platform, shown as written. First names only.

5/5

Google

Andrew and his team are very professional, excellent communication and always very reliable. The service they offered was first class and made selling a property an easy experience.

T · 13 May 2024

Agent replied · 12 June 2024

Thank you for your kind review

5/5

Google

I could not be happier with the care and attention that Chilterns gave our family whilst helping us sell our late grandparents' home. They were kind and sympathetic to our needs. Even when there was issues with people making things slightly difficult, they delt with it in a professional manner. Thank you for your understanding and compassion. I would recommend Chilterns most definitely .

Emma · 27 November 2024

Agent replied · 11 December 2024

Thank you Emma, that is very kind of you. We are glad that we were able to help you

5/5

Google

Our experience with chilterns was great! Andrew was always very helpful and did all he could to make things easier. A mention to Darren too, who was our first representative even if we never contacted with him again. Definately would recomend them.

Ana · 13 June 2023

Agent replied · 12 June 2024

Thank you Ana, that is very kind of you. I will pass on your comments to Andrew & Darren

5/5

Google

I've had the pleasure of working with Chilterns for the last 25 years. They've acted as both my rental and sales agent. On this occasion they were my sales agent. As usual they did an incredible job. Every individual I've worked with has gone above and beyond any expectations I've had for customer service. Communication is always first-rate. I highly recommend this company to anyone needing an agent to buy, rent or sell their property. It's been a pleasure. Thanks.

Wesley · 24 May 2025

5/5

Google

Very happy with service received from Lucy at Chilterns We have been long-standing customers and would recommend

Web · 16 March 2026

Agent replied · 16 April 2026

Thank you for the lovely review - ill be sure to pass this onto Lucy for you. Kind Regards - Andrew Jameson - Branch Manager

5/5

Google

“I’m incredibly pleased with the service I received from Andrew, Darren and Emma at Chilterns Brandon office. Home buying and selling processes can be daunting, but their entire team was fantastic every step of the way.” “From the outset they were always available and communicated how each part of the whole process would move forward.” “Beyond their expertise and professionalism, the team were enthusiastic and kind throughout my home buying process. They answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary.” “I’m so glad I chose Chilterns, their knowledge and experience, combined with their caring and personal approach, made this otherwise stressful event a smooth and successful process. I highly recommend them to anyone.”

Sarah · 15 December 2023

Agent replied · 12 June 2024

Thank you for your kind review Sarah. I will make sure to pass on your lovely comments to Andrew, Darren, and Emma.

5/5

Google

Yannis knew that we probably will not be putting our place on the market before even visiting us. He talked about all our various options. Staying put and not doing anything. Staying put and having people in to update our property or sell and move... Yannis took the time to listen to all my design/upgrade ideas to get our property to how I would like it and even came up with a better idea.... Just show's he was really listening to our feelings and thoughts about things and not pushing us to sell our property at all. Yannis gave us a valuation, to give us an idea of what we had to play with money wise if looking to move! Bless his heart even gave other information like.... pro's and con's of equity release... how much a new roof may cost, if and when needed and just so much more outside of an estate agents remit. Well, what can I say.... Thank you for all the information you gave us and some further design advise... Your time and guidance was gratefully received. Apart from "thankyou so much" I cannot say how helpful you really were.

Christine · 15 November 2023

Agent replied · 12 June 2024

Christine, thank you so much for your kind words and fantastic review. It’s so important for us to understand the needs and aspirations of the people we meet. Not every person that requests a valuation will necessarily sell their home, nor should they feel under pressure to do so. We are however able to share our knowledge, experience and expertise to offer guidance and advice that we hope will be helpful to them to make an informed decision that is right for them. Of course it’s not always an easy decision to make but thank you for giving us the opportunity to meet with you and discuss your various plans and ideas. Good luck and keep in touch.

5/5

Google

My parents needed to move closer to myself and my sister. Yanis visited the bungalow and from the start focused on the needs of my parents and how he could help. At know point was there any pressure. The price he suggested was higher than other agents. After a few days we agreed to put the bungalow on the market. Andrew visited the house and was polite and exceptionally professional . Andrew, Darren and Emma looked after the sale though myself and my sister. Nothing is to much trouble for the team at Chilterns . They made what could have been a very traumatic experience for my parents very easy. Thinking of selling urge you to give them a call. Service was fantastic as well as the sale price 7% higher than other agents thought the market price should be. it sold in 11days and took care of all the viewings

Shirley · 15 November 2023

Agent replied · 12 June 2024

Thank you for your kind review Shirley. It was a pleasure to be able to help you and your parents.

5/5

Google

Before selling my house, I thought that all estate agents were the same. I was wrong. Unlike the real estate agents from whom I bought my new house, Darren and Andrew at Chilterns have been absolutely fantastic. Supportive, responsive and informative. They expertly dealt with the conveyancers to ensure that the sale was completed when I needed. I wished I could rely on them in the future, but unfortunately I moved from Suffolk to Surrey for work-related reasons... They come as very highly recommended.

Eugenio · 15 November 2023

Agent replied · 12 June 2024

Thank you Eugenio. That is such a lovely review. I will pass your kind comments on to Darren and Andrew.

5/5

Google

Andrew and the team were highly attentive, efficient and professional in organising our property for rental. We have no doubt that this will continue to be the case throughout our ongoing relationship with the company.

Becky · 18 July 2023

Agent replied · 12 June 2024

Thank you Becky, that is very kind of you. We are always happy to help and I will make sure I pass on your kind comments to Andrew and the team.

5/5

Google

After making the discion to sell out first family home, my partner and I met with various Estate Agents but instantly trusted Chiterns and especially Andrew. Andrew and his team have been amazing throughout the whole daunting experience and they have exceeded our expectations in every way. Thankyou very much. Could not reccomend enough to anyone wanting to sell.

Ashleigh · 14 June 2019

Agent replied · 12 June 2024

Hi Ashleigh, we are all pleased that we could not only secure a buyer for your home in under a week but have also progressed your chain to exchange so swiftly. We hope you are very happy in your new home and if we can help you again in the future then please do not hesitate to let us know.

5/5

Google

Lyndsey was our letting co-ordinator for our new property, very friendly and answered all questions we had. Chilterns have been great all round. Amazing service 😊 …

Anais · 16 May 2025

5/5

Google

Darren and Andrew at Chilterns have been incredibly helpful throughout the entire buying process. In fact nothing was too much trouble. Emails and calls were always returned promptly and not once did a question or concern go unanswered. It was very refreshing to deal with an estate agent who actually cares about both the buyer and seller and made things as easy and as clear as possible. I would thoroughly recommend.

Jane · 14 March 2024

Agent replied · 12 June 2024

Thank you Jane, that is very kind of you. I will make sure Darren and Andrew see this

5/5

Google

We have used Chilterns for years to let our property. They came highly recommended to us and haven't disappointed. Andrew and the team are efficient, professional and knowledgeable, I wouldn't use anyone else.

Beverley · 18 July 2023

Agent replied · 12 June 2024

Thank you Beverley, that is very kind of you, always happy to help and support you.

5/5

Google

When inevitable issues arose, they were communicated and dealt with well.

Customer · 16 March 2026

Agent replied · 16 April 2026

Dear Customer - thank you for you review.- it is greatly appreciated. Andrew Jameson - Branch Manager

5/5

Google

Had an amazing experience with Chiltrens in Brandon. Andrew and Karen were awesome to work with. They helped resolve issues between Chiltrens and RAF Lakenheath very quickly and always kept us in the loop. If you're looking for a letting agency check them out!

Joshua · 13 June 2022

Agent replied · 12 June 2024

Hi Joshua, thank you for the lovely review, we do appreciate it and hope that you are settling into your new home well. Best wishes Andrew & Karen

5/5

Google

Amazing pre and post sales service This is without doubt the best real estate company i have ever dealt with. Andrew was/is so helpful - held my hand throughout the transactions. Still providing helpful names and numbers a month after my move

Val · 15 October 2024

5/5

Google

Renting from Chilterns has been a good experience for the last 5 years . All the properties are good quality, clean and well presented. The letting staff make quick responses to any repairs and are kind and helpful with any issues beyond that. Our preferred Estate Agent. We would highly recommend them.

Colette · 3 January 2025

Agent replied · 10 January 2025

Thank you Colette for your kind review. It's been a pleasure to help you with your property rental needs over the last 5 years.

4/5

Google

Andrew & Darren were very helpful, giving us lots of information & pointing us to the correct establishments to complete the purchase of our home. Thanks! Highly recommend.

Rita · 16 October 2023

Agent replied · 12 June 2024

Thank you Rita, that is very kind of you. I will pass on your lovely comments to Andrew & Darren. Good luck in your new home.

5/5

Google

Chilterns have been fantastic for helping us sell our property, especially Elaine! She kept us in the loop every step of the way. She is an asset to the team and can only hope I get the pleasure to buy a house with Chilterns who will deliver their amazing service again. 5/5 service the whole way through.

Jack · 14 June 2018

Agent replied · 12 June 2024

Hi Jack, thank you for your kind words. Hopefully we can find you something soon.

5/5

Google

Dealt with Claire in the property management team today to deal with a maintenance repair on behalf of my mother. She was extremely helpful and helped promptly resolve the problem. Thank you

Robyn · 13 June 2023

Agent replied · 12 June 2024

Thank you Robyn for your kind works. I am glad we were able to resolve the matter promptly for you. Please get in touch if we can be of any further assistance in the future.

5/5

Google

THIS is the company that CARES about the person, not just another customer! Darren recently showed us a house and we were GREATLY IMPRESSED by him! We were blown away by how thorough and knowledgeable he was! And not just with the property he was showing, but with UK's whole letting process and all of its intricate moving parts. Even for US military requirements, etc. He went above and beyond; taking the time to answer any and ALL questions... even explaining/showing some of the lesser known things specific to UK houses, systems, and he gave us tips about the area too... we were completely satisfied with our experience.

Suzie · 13 June 2023

Agent replied · 12 June 2024

Thank you so much for your lovely review Suzie. We will pass on your kind comments to Darren.

5/5

Google

I'm so grateful to Chiltern's for their help with both the sale and purchase of properties. We really felt that we were cared about and nothing was too much trouble or a hassle. Every query we had was answered, no matter how trivial, and we were seen as people rather than potential sales - we had met a couple of other estate agents whose eye was clearly only on the prize, but we didn't feel like this at all with Chiltern's. Every help was given that we needed, and the pragmatic approach of the business was really appreciated - we needed realism and practicality rather than a hard sale, and Chiltern's provided this brilliantly. Andrew, Darren, Yannis and Emma couldn't have been more helpful or caring, and I wouldn't have any hesitation recommending Chiltern's to anybody looking to sell or purchase a property. A house move is always a challenging experience, but this was made as easy as possible by the team and I'm extremely thankful; they couldn't have been better.

Chris · 13 June 2023

Agent replied · 12 June 2024

Dear Chris & Darryl, what can I say but WOW, thank you for the wonderful review. We are extremely pleased as a team that we could provide you with the level of service that you have experienced and strive to ensure that all our clients receive the same. We, as a team, are so pleased that we were able to assist you through the housing moving process for the first time in nearly twenty years. Please don't be strangers and we all wish you many happy years in your new home. Best Wishes Andrew, Darren, Emma & Yannis.

5/5

Google

Chilterns are highly recommended and wouldn't use another estate agent. Sold my house on the 1st viewing and every member of staff are professional, caring & brilliant at what they do. Great communication & go above & beyond to help throughout every part of selling your home. Had most contact with Darren & Andrew who are absolutely brilliant at helping & supportive throughout & I thank every member of staff at Chilterns. Your all amazing & I thank you all so much.

Emma · 13 June 2023

Agent replied · 12 June 2024

Dear Emma, thank you for your 5star review - it is greatly appreciated. We are so pleased that we were able to assist you with your move and wish you all the happiness in your new home. Best Wishes Andrew, Darren and the Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chilterns's Google reviews

Questions about Chilterns Brandon

How many reviews does Chilterns Brandon have?

Chilterns's Brandon office has 215 reviews across two platforms: 211 on Google, 4 on Trustpilot (across the whole business).

What is Chilterns Brandon's rating?

Chilterns Brandon is rated 4.8 out of 5 across all 215 reviews, and 4.8 out of 5 on Google from 211 reviews.

Where is Chilterns's Brandon office?

Chilterns Brandon, 36 High Street, Brandon, IP27 0AQ.

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