5/5
Awesome Estate Agents. Friendly and always available to help! Special shout out to Darren for making things so smooth!
Agent replied · 12 June 2024
Thank you Carl, that is very kind of you. I will pass on your comments to Darren
Trusted Agent profile · Brandon
★★★★★
214 reviews across 2 platforms
36 High Street, Brandon, IP27 0AQ
Chilterns's office in Brandon, at 36 High Street, is rated 4.8 out of 5 across 214 reviews on two platforms, including 211 Google reviews rated 4.8.
Every review we hold for the Brandon office, from every platform, shown as written. First names only.
5/5
Awesome Estate Agents. Friendly and always available to help! Special shout out to Darren for making things so smooth!
Thank you Carl, that is very kind of you. I will pass on your comments to Darren
5/5
I really liked how professional Dan was over the phone. We had planned to see one of his properties but changed our mind since we had already found a house. But I don't doubt this company would be great as your housing management.
Dear Auburn, thank you so much for your kind words. As always we are happy to help and glad that you were able to locate a property suitable for your family. Certainly if you or anyone you know needs assistance in locating a new home in the future then please don't hesitate to contact us. Best wishes, Dan & the team.
5/5
Very friendly and extremely helpful, was able to move in a little over two weeks after viewing the property. Both Andrew and Lyndsey who helped me along the way responded back quickly and I greatly appreciated the help from both of them. If your looking for a property to rent/buy around the area then i highly recommended going with Chilterns to help you along the way and to get the job done.
Dear Mr Felix, thank you for the kind review. We are happy to hear it was a smooth process for you in securing your new home and hope that you are very happy there.
5/5
Would highly recommend Chilterns, The whole team worked really hard to sell my Mother’s property,and achieved the full asking price,.....this wasn’t an easy sale,through no fault on Chilterns part, just circumstances of many buyers who failed to complete for various reasons out of anyone’s control. Thanks Andrew and the team.
Thank you very much Steve for your kind words. We are glad that we could be of service to both you and mum.
5/5
Highly recommend. Chilterns were professional, caring, friendly, polite and very reassuring when I was selling my property. Many thanks to Andrew, Darren and the team.
Hi Debra, thank you so much for allowing us to help you with the sale of your home and that we were able to assist you throughout the process. As always, if you need anything further from us, please do let us know. Best Wishes as always - Andrew and the Team.
5/5
All the staff at Chilterns have worked so hard to help us achieve a purchase of the property we fell in love with. We can’t thank them enough for being so kind, caring and understanding. We highly recommend this team of lovely people.
Thank you Wendy for your kind review. It was a pleasure to help you find your dream property
5/5
We've just sold our house through Chilterns. The pictures and writeup were excellent with the price set at a sensible level based on expert advice and knowledge of the area. Andrew and the team at Brandon have been outstanding. The regular updates and advice throughout the whole process were very much appreciated. Andrew even offered help and advice on our purchase, even though it was via a rival estate agent. The fees are slightly higher than their rivals, but I felt that this was money well spent for the service we received.
1/5
I hate talking on the phone with the receptionists. It seems they always have an attitude, it makes dealing with this company a terrible experiance. I've been renting for almost three years and everytime I'm on the phone they have to say something disrespectful such as when I was paying rent with my card, "Why dont you have your rent setup like every other military member?" -Allison Or when I was on the phone running the water trying to see if the hot water works yet."You have to run the water longer then 3 seconds." (Clearly ran the water longer then 3 seconds.) Or "you dont remember that when you signed the lease agreement?" (2 years after the fact I signed it) I wouldn't recommend dealing with this company to anyone. Find a different letting agency, it will save you the headache.NegativeProfessionalism
Thank you for your comments Chance. As you are aware our Senior Accounts Manager discussed the rent payment process with you earlier today and previously last month as well. We will email you to further clarify this process.
5/5
Amazing service! Chilterns have been so helpful throughout the years we have rented through them, always responding promptly to any queries/problems we had. Recently they have helped us move from one property under them to another and due to a cross over period they were helping us deal with 2 houses at once. They are always friendly and calm and ensured our transition went as smoothly and as stressfree as possible. I spent a lot of time back and forward on the phone and was never made to feel like I was pestering or a hindrance. 100% would recommend.
Hi Leona, thank you so much for your review. You feedback is so important to us and we are glad you have found your moving experience well managed by the team. The crossover in particular clearly helped. Hopefully you have settled in now and we wish you every happiness in your new home.
5/5
Chilterns Brandon are top estate agents. We've dealt with everybody on the sales team and they are all friendly and know what they're doing. Thanks to all, especially Andrew, who worked so hard during our sale. It was a horrible chain and he made it happen.
Hi Luke, glad we could help you again. Perseverance was the key this time but hard work and good communication got this through. I hope we can help you again in the future.
5/5
What a wonderful company to work with. After flawlessly managing our rental property for the last 18 years we asked Chilterns to help us sell. As always, their communication, and guidance was exceptional. Andrews team guided our efforts to sell our flat flawlessly from beginning to end. We're very happy that we had such an experienced team helping us through this process. Thank you.
Thank you Robert, this is a lovely review. It has been a pleasure helping you over the last 18 years.
5/5
Brilliant service. Andrew and Darren went above and beyond to help us rent a property. Thanks guys!
Thank you Vicky, I will pass on your kind comments to both Darren and Andrew
5/5
Chilterns sold our mother's bungalow, within 5 days of it going on the market. It was a protracted transaction, through no fault of our own but further up the chain. Darren and Andrew have been fantastic throughout and I cannot recommend them highly enough. From valuation by Yanis, through to exchange. Thank you very much indeed.
Thank you Amanda, I will pass on your kind words to Darren, Andrew, and Yannis. I hope you've had a lovely Christmas and have a happy New Year.
5/5
Chilterns have been an absolute pleasure to deal with from start to finish. Andrew and Darren have gone beyond the call of duty and kept us updated at every point of this journey and even contacting us out of hours to keep us in the loop. I would thoroughly recommend using them and will be using them in the future if needed, thank you
Thank you Simon, that is very kind of you. We will pass on your kind comments to Andrew and Darren.
5/5
Started renting a property 4 years ago. The move in process was fairly simple. Visiting from another country, I was not sure what to do with utilities. Chilterns had a list of companies that could supply all our utilities. After move in, any problems were dealt with via Fixflow website. They were always dealt with quickly, when the landlord was easy to get ahold of. Today I just cleared my move out inspection. They are very thorough to make sure the house is in the same condition that you received it. I only have to re-clean the windows and doors. If I was a owner I would be happy to have them manage my property. As a renter, I'm happy that they also understand minor wear and tear is expected. Would recommend Chilterns in Brandon to anyone looking to rent.
Thank you John, for your kind review. we wish you all the best.
5/5
Fantastic service and support from Chilterns, everyone there is a first-class professional, and your sale or purchase will be in great hands with them. The whole team are thorough, efficient, friendly and always responsive. They are consistently on the ball with your case, and they will treat you so well that you will feel as if you are their only client, even when they are extremely busy. I would recommend them 100%, they go the extra mile and provide an excellent service.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind words, we are glad that we were able to support you throughout this process and get you moved. Best Wishes Andrew & Team.
5/5
Andrew is friendly polite and efficient and been a pleasure to deal with. Highly recommend.
Dear Jamie, Thank you for your kind 5 star review, we are glad that you have been pleased with the service that you have received. Naturally, if we can be of any further assistance, please do let us know.
5/5
First class service from Andrew and his team, kept me fully updated of all developments
Dear Trevor, thank you for your kind 5 star review, we are so pleased that we were able to help you and the family.
5/5
George came to do a valuation for us. He was really prompt in coming out, knowledgeable, amenable and friendly. I would wholeheartedly recommend him!
5/5
Chilterns worked hard for us and produced some super photos, and a 3d virtual tour. Darren in particular worked hard in the background keeping in contact with the other parties in the chain and providing us with updates. Yannis called round frequently for a chat and to update us (in spite of our dog eating his bacon sandwich!) Very pleased overall.
Dear Susan, Thank you for the lovely review. We are pleased that Darren was able to assist you so well and I believe that Yannis has now gotten over the missing Bacon sandwich (only just though). We wish you all the happiness in your new home and if we can be of any more assistance then please do let us know.
5/5
With thanks to Elaine Forrester, estate agent extrordinare! who worked tiredlessly on our behalf. Service above and beyond her duty. Would recommend this branch of Chilterns to anyone considering moving. Genuinely deserve the 5 stars.
Dear Donna, thank you for your kind words regarding the branch and in particular Elaine. We are pleased that your purchase went smoothly and hope that you are extremely happy in your new home.
5/5
We first discovered Chilterns when they were acting for the vendors of the property we wanted to buy. Despite the sale falling through, we were so impressed that we changed estate agents. They are so professional and have a wonderfully calm way of handling any problem, giving support, advice and encouragement in equal amounts. You are an individual not just another client. Huge thanks especially to Andrew and Lucy who we really couldn't have managed without.
Dear Julie, thank you very much for the kind words to myself and Lucy. We are both extremely pleased that we were able to assist you through this process and ultimately get you moved. We hope that you are very happy in your new home and if we can help again in the future then please do let us know. Best Wishes Andrew
5/5
Probably unusual for a solicitor firm to rave about an estate agency, but I was very grateful indeed to have Andrew, Darren and Yannis all working hard in order to ensure successful completion for a very tricky sale. They really went above and beyond and I wouldn't hesitate to choose them personally for any sale in the future.
Thank you Julia, reviews are so important to us as it’s nice to be recognised for all the genuine hard work the Chilterns teams put into every single transaction. Every customer is valued but to have such a positive review from a firm of solicitors means such a lot and reinforces the importance of the relationship between agent and lawyer and how important it is to get these transactions over the line. I should stress, however, that your determination, understanding and professionalism was outstanding. Thank you.
5/5
Elaine, Andrew and Laura were all fantastic and really kept on top of everything. Their friendly yet professional communication kept me at ease and they really have a knack for dealing with solicitors. Thanks for everything!
Hi Sam, we are pleased that we could help you find your first home and what a lovely home you have purchased. If there is any help we can be in the future please do not hesitate to let us know.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chilterns's Brandon office has 214 reviews across two platforms: 211 on Google, 3 on Trustpilot (across the whole business).
Chilterns Brandon is rated 4.8 out of 5 across all 214 reviews, and 4.8 out of 5 on Google from 211 reviews.
Chilterns Brandon, 36 High Street, Brandon, IP27 0AQ.