Trusted Agent profile · Norfolk

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Chilterns estate agents in Brandon and Thetford

4.9

★★★★★ Excellent

662 reviews across 3 offices and 3 platforms

www.chilternsestateagents.co.uk

Chilterns has three offices, in Brandon and Thetford (two offices) (Norfolk). Together they have 662 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

648

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

10

Reviews on Facebook

All 3 offices

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Chilterns's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Chilterns, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Chilterns office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The investment Andy and his team make into the marketing of your home is second to none and the execution is first class. Pleasure to work with and you can be assured of the best marketing strategies whether you sell or let with the team.

Paul · 14 June 2017 · Chilterns Thetford (14 Bridge Street)

Agent replied · 12 June 2024

Thank you Paul

5/5

Google

Chilterns have been outstanding from start to finish and I would recommend them to all of my family and friends. During the exchange, I did not just liaise with one member of the team individually, I interacted with all staff and they are all just as enthusiastic and professional as each other. Don't waste time with any other local estate agent as Chilterns are able to exceeds any prior expectations and at the same time offering friendly advice and reassurance throughout. Special thanks to Darren Savage and Katherine Nouch.

Charles · 14 June 2017 · Chilterns Thetford (14 Bridge Street)

Agent replied · 12 June 2024

Thank you Charles. We are glad your experience has been a positive one and I will make sure Darren and Katherine receive your feedback too.

4/5

Google

Very good service. Made to feel like more than just another customer.

L · 26 December 2016 · Chilterns Thetford (14 Bridge Street)

Agent replied · 24 December 2024

Thank you Lizzie, anything we could do to improve and gain a 5 star rating from future customers?

4/5

Google

Very good service. Made to feel like more than just another customer.

L · 25 December 2016 · Chilterns Thetford (14 Bridge Street)

Agent replied · 23 December 2024

Thank you Lizzie, anything we could do to improve and gain a 5 star rating from future customers?

5/5

Google

One of the most knowledgeable and committed Estate Agents I know. No wonder he has won manager of the year

Alan · 17 September 2016 · Chilterns Thetford (14 Bridge Street)

Agent replied

Thanks Alan. That's very kind of you.

1/5

Google

What can you say, the worst by far estate agent i've had the misfortune to deal with, nothing but lies broken promises and the lack of contact begs belief, if your brave and dont care go for it. do your self a favor, try someone else. You've been warned, and only yourselves to blame.

The · 17 September 2016 · Chilterns Thetford (14 Bridge Street)

Agent replied

We are sorry you feel this way Mr C****h, I'm bemused by your communication comment as you received an email from me at 9pm yesterday evening and your last instructions to my colleague were that you were going away for a week and we would catch up upon your return. We have let your property and I have offered you the opportunity of being released from your sales contract, as it would appear from the tone of your email that we can no longer continue a working relationship. I'm sorry you feel the need to air this in such a public arena and will therefore forgive me for replying in the same way.

1/5

Google

What can you say, the worst by far estate agent i've had the misfortune to deal with, nothing but lies broken promises and the lack of contact begs belief, if your brave and dont care go for it. do your self a favor, try someone else. You've been warned, and only yourselves to blame.

The · 14 June 2016 · Chilterns Thetford (14 Bridge Street)

Agent replied · 12 June 2024

We are sorry you feel this way Mr C****h, I'm bemused by your communication comment as you received an email from me at 9pm yesterday evening and your last instructions to my colleague were that you were going away for a week and we would catch up upon your return. We have let your property and I have offered you the opportunity of being released from your sales contract, as it would appear from the tone of your email that we can no longer continue a working relationship. I'm sorry you feel the need to air this in such a public arena and will therefore forgive me for replying in the same way.

5/5

Google

we bought from 3+yrs Chilterns + were in Spain at the time + coming home, Andy, Darren were just so helpful to us at this extra stressful time.....thank goodness, we now going to move again, + getting Andy + Darren etc to do our sale + also hope to buy from them.

Barbara · 18 September 2015 · Chilterns Thetford (14 Bridge Street)

Agent replied

Thanks Barbara, that's very kind of you.

5/5

Google

we bought from 3+yrs Chilterns + were in Spain at the time + coming home, Andy, Darren were just so helpful to us at this extra stressful time.....thank goodness, we now going to move again, + getting Andy + Darren etc to do our sale + also hope to buy from them.

Barbara · 15 June 2015 · Chilterns Thetford (14 Bridge Street)

Agent replied · 12 June 2024

Thanks Barbara, that's very kind of you.

5/5

Google

Andy is just so enthusiastic and passionate about helping people sell and buy homes. It is so wonderful to see someone so devoted to what he does.

Colleen · 18 September 2014 · Chilterns Thetford (14 Bridge Street)

Agent replied

Thanks Colleen, that's very encouraging coming from yourself. I appreciate all the help and support along the way.

5/5

Google

Andy is just so enthusiastic and passionate about helping people sell and buy homes. It is so wonderful to see someone so devoted to what he does.

Colleen · 15 June 2014 · Chilterns Thetford (14 Bridge Street)

Agent replied · 12 June 2024

Thanks Colleen, that's very encouraging coming from yourself. I appreciate all the help and support along the way.

5/5

Google

Yannis and his staff are so thoughtful and caring, putting me at ease about selling my bungalow, I would recommend them to everyone.

Maureen · 15 June 2014 · Chilterns Brandon

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Chilterns

Which Chilterns office has the most reviews?

Brandon has the most, with 250 reviews rated 4.8 out of 5, followed by Thetford (14 Bridge Street) with 222.

Where are the Chilterns offices?

The three Chilterns offices, by town:

Has Chilterns won any awards?

Yes. In The Trusted Agent 2026 awards: Chilterns, Thetford won Gold.

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