5/5
GoogleGood experience with Chilterns .much helpful. Probably the best agency in Norfolk . Thanks
Agent replied · 12 June 2024
Thank you. Very kind. Pleasure to serve you.
Trusted Agent profile · Norfolk
Verified
Chilterns estate agents in Brandon and Thetford
★★★★★
662 reviews across 3 offices and 3 platforms
Chilterns has three offices, in Brandon and Thetford (two offices) (Norfolk). Together they have 662 reviews on three platforms, rated 4.9 out of 5 overall.
648
Reviews on Google
All 3 offices
10
Reviews on Facebook
All 3 offices
4
Reviews on Trustpilot
Business-wide
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Our offices
Chilterns's three offices, most reviewed first. Each has its own page.
- Chilterns Brandon36 High Street, IP27 0AQ250 reviews · 246 on Google (4.9)4 in the last 90 days
- Chilterns Thetford (14 Bridge Street)14 Bridge Street, IP24 3AA222 reviews · 222 on Google (4.9)2 in the last 90 days
- Chilterns Thetford (14 Bridge Street)14 Bridge Street, IP24 3AA195 reviews · 181 on Google (4.9)1 in the last 90 days
Awards
The Trusted Agent 2026 results for Chilterns, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Chilterns office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleWould just like to thank Becky and all the other staff at thetford office for helping my daughter and grand daugher find some where to live. Can't recommend them enough went over the extra mile thankyou all again
5/5
GoogleThanks to chilterns for helping us find our dream home. We have rented from chilterns for the past 3 years and in that time they have been amazing. When looking for our first home we went to all of the estate agents in the surrounding area. The staff at chilterns went above and beyond in professionalism and on a personal level. They did all they could to accomidate our needs and wishes and honestly made the competition look like no competition at all.
Agent replied · 12 June 2024
Wow, this is lovely feedback Mark, thank you. I will pass your comments on to all of the team. Best of luck in your new home - we hope you create many happy memories there.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleGreat customer service!
5/5
GoogleVery helpfull as my parents were moving for the first time in over 54 years could not have been more helpfull and made the move as stress free as possible.
5/5
GoogleWould just like to thank Becky and all the other staff at thetford office for helping my daughter and grand daugher find some where to live. Can't recommend them enough went over the extra mile thankyou all again
5/5
GoogleGood experience with Chilterns .much helpful. Probably the best agency in Norfolk . Thanks
Agent replied
Thank you. Very kind. Pleasure to serve you.
5/5
GoogleRating only, no written review.
Agent replied
Thank you
4/5
GoogleGreat customer service!
5/5
GoogleExceptional service at all stages of the sale procedures. Friendly, professional, knowledgeable, caring and hard-working by all members of the team, especially Andrew Overman, who went out of his way to help me get through a very trying, and emotional experience when selling my late Mother's property. Thank you to all on the Team.
Agent replied
Thank you so much for this lovely feedback.
5/5
GoogleDarren Savage showed us around for a viewing in what is now our first home! Darren did everything he could to ensure this progressed, and we're very happy with the service provided from him.
Agent replied
Thank you for taking the time to review your purchase with us. We really appreciate it.
5/5
GoogleAndy Overman is an exceptional estate agent.
Agent replied
Thank you Shaun, much appreciated.
5/5
GoogleAndy Overman has that 'can do' & 'will do' attitude delivering the highest levels of services to his clients. His local knowledge and integration with the local market place make him the go to estate agent in IP24 and surrounding.
Agent replied
Thanks Rav, very kind of you.
3/5
GoogleNice friendly staff eager to help.
Agent replied · 12 June 2024
Thank you for your review.
5/5
GoogleDarren Savage showed us around for a viewing in what is now our first home! Darren did everything he could to ensure this progressed, and we're very happy with the service provided from him.
Agent replied · 12 June 2024
Thank you for taking the time to review your purchase with us. We really appreciate it.
5/5
GoogleWith thanks to Elaine Forrester, estate agent extrordinare! who worked tiredlessly on our behalf. Service above and beyond her duty. Would recommend this branch of Chilterns to anyone considering moving. Genuinely deserve the 5 stars.
Agent replied · 12 June 2024
Dear Donna, thank you for your kind words regarding the branch and in particular Elaine. We are pleased that your purchase went smoothly and hope that you are extremely happy in your new home.
5/5
GoogleAmazing company Only was at the property for 7months, but in that time experienced the best service. Firstly from Darren Savage, who was a pleasure to talk to, and ultimatly who made our minds to take the property, knowing we will be in safe hands. Whilst we was there, we needed a couple of things doing, got hold of Chilterns, and the very next day these items where sorted Finally, after leaving, had the pleasure of being seen out by the Branch manager Yanis, and Sue Horrex, both of which was amazing to be around, kind, genuine people, who not only saw us out with plenty of laughs and jokes, but also assisted us in a couple of minor problems with the house that we sorted there and then Couldnt have asked for a smoother ride, right from start to finish So thankyou all, and hope to deal with you again Toby & Stacey
Agent replied · 12 June 2024
Hi Toby and Stacey, really appreciate your comments. Great to meet you yesterday at the checkout and appreciate all your efforts in preparing the property and cleaning it so well in preparation for move out day. Good luck in your next home. Yannis Prodromou, Director, Chilterns Ltd.
5/5
GoogleAfter making the discion to sell out first family home, my partner and I met with various Estate Agents but instantly trusted Chiterns and especially Andrew. Andrew and his team have been amazing throughout the whole daunting experience and they have exceeded our expectations in every way. Thankyou very much. Could not reccomend enough to anyone wanting to sell.
Agent replied · 12 June 2024
Hi Ashleigh, we are all pleased that we could not only secure a buyer for your home in under a week but have also progressed your chain to exchange so swiftly. We hope you are very happy in your new home and if we can help you again in the future then please do not hesitate to let us know.
3/5
GoogleNice friendly staff eager to help.
Agent replied
Thank you for your review.
5/5
FacebookAndrew helped me sell my house back in 2009 and purchase the house we live in now. He told me he would sell my house in the first month and he never failed. Wouldn't hesitate using them again
Agent replied · 22 February 2026
Thank you for your kind words and endorsement 🙏🏼
5/5
FacebookVery professional very helpful Andy has a good team around him and Darren can answer and questions you throw at him a very good team
5/5
FacebookExtremely professional, they give excellent advice and support.
Agent replied · 22 February 2026
Thank you Sue ♥️
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Chilterns
Which Chilterns office has the most reviews?
Brandon has the most, with 250 reviews rated 4.8 out of 5, followed by Thetford (14 Bridge Street) with 222.
Where are the Chilterns offices?
The three Chilterns offices, by town:
- Brandon: 36 High Street, Brandon, IP27 0AQ
- Thetford (14 Bridge Street): 14 Bridge Street, Thetford, Norfolk, IP24 3AA
- Thetford (14 Bridge Street): 14 Bridge Street, Thetford, IP24 3AA
Has Chilterns won any awards?
Yes. In The Trusted Agent 2026 awards: Chilterns, Thetford won Gold.
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