Chilterns reviews

★★★★★ 5/5

Google

We had such a positive experience with Chilterns when selling our home, and I especially Becky, who was truly wonderful throughout the entire process. From the very beginning, she was professional, and incredibly supportive. Selling a home can feel quite overwhelming at times, but Becky made everything feel smooth and manageable. She was always available to answer questions, kept us fully informed, and handled everything with such care and attention. What really stood out was her genuine kindness and dedication. You could tell she truly cared about getting the best outcome for us, and thanks to her, we achieved exactly that. We are so grateful for all her hard work and wouldn’t hesitate to recommend both Becky and Chilterns to anyone looking to sell their home.

P · 19 March 2026

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ I had a wonderful experience working with Becky and Katherine at Chiltern Thetford throughout my property purchase. Becky was always available whenever I needed quick answers and support. She was extremely helpful, responsive, and made the whole process feel smooth and stress-free. Her dedication truly helped make this sale go through successfully. Katherine was also amazing and provided clear, honest, and helpful advice whenever we needed it. Her guidance gave us confidence and reassurance at every stage. Thank you both for your professionalism, kindness, and hard work. I’m very grateful for all your support and would highly recommend Chiltern Thetford to anyone looking to buy a property. Thank you ladies for helping us find our home sweet home 🏡 Sabia

Sabia · 16 February 2026

★★★★★ 5/5

Google

Outstanding!!! We have used other Estate Agents in the area over the years but none compare to Chilterns Thetford.The ladies and gentlemen who work for this company are the ultimate in professionalism and efficiency, they are super helpful, friendly, always available and very understanding of your needs, they take the stress out of what can be a very stressful time, I can't recommend them highly enough, excellent at what they do. The Thetford Team provide a quality service, communication is key and this team provide constant feedback and updates so your completely aware of whats happening with your sale every step of the way....a Team that actually listen to their customer, they are happy to give honest opinions when called on to do so. Definitely won't use any other agents in the future. Special thanks to Katherine and Joe.. Superstars!!

Angela · 9 August 2025

★★★★★ 5/5

Google

Sold my house with chilterns and was visited by Becky. The whole process from to start to finish was smooth and easy. Becky kept us updated and informed with everything and answered any questions I had. Made what could have been a stressful thing, seem very simple.

Clive · 16 March 2026

★★★★★ 5/5

Google

I’ve had some bad luck with other agents from competitive companies over the last few months being extremely unhelpful and very pushy. I will however not hesitate to enquire if another property pops up with Chilterns. Becky Robinson was super helpful, knowledgable and honest during the viewing, as well as afterwards in follow up too.

Georgina · 26 December 2025

★★★★★ 5/5

Google

The team at chilterns were friendly and professional, an Estate Agents you can really trust. An offer was secured almost immediately after going to market, and sale process proceeded. Joe and his team have been fantastic throughout.

Kathryn · 9 April 2026

★★★★★ 5/5

Google

Friendly and professional staff, although I mainly dealt with Becky and Lizzie, everyone I spoke to was helpful and informed. A long and complex journey was dealt with by Chilterns with patience and understanding.

Nicola · 2 April 2026

★★★★★ 5/5

Google

Bought a home from Chilterns and they helped every step of the way. A personal thanks to Katherine Nouch as she was incredibly helpful and patient with my incessant questions and requests. I do hope her hard work is recognised. Should I ever need to I'll be working with Chilterns again.

Dom · 6 November 2025

★★★★★ 5/5

Google

Katherine and her team looked after us wonderfully well. Always letting us know how things were progressing. Chilterns were recommended to us by a local person and they did not disappoint.

Andrew · 16 March 2026

★★★★★ 5/5

Google

All the staff in the Thetford Branch, Katherine, Joe and Becky were nothing but fantastic. This house sale, 70 Mackenzie Road Thetford has not been an easy transition with a breakdown of the first buyer. They always are professional, …

Simon · 16 December 2025

★★★★★ 5/5

Google

Myself and my partner began renting a property through Chilterns earlier this month and we couldn't be happier! Lyndsey & Darren made the process simple and straight forward, not to mention they were very attentive to all questions and concerns along the way. Running my own business caused a delay in the checks, but Lyndsey was very helpful in reassuring and escalating this for us. Since moving in, we've found them to be diligent in ensuring a smooth transition. Thank you Chilterns Lettings Team!

Pedro · 24 July 2024

★★★★★ 5/5

Google

Kat and the team in the Thetford office provided great advice. They are second to none highly recommend. Relaxed, friendly and professional - couldnt ask for more.

Duane · 16 March 2026

★★★★★ 5/5

Google

I sold my property with them recently and they were great, really personable and straightforward to deal with. Everything felt transparent from start to finish, and both Joe and Katherine were super helpful throughout. Made the whole process a lot easier.

Aidan · 13 October 2025

★★★★★ 5/5

Google

Couldn’t have faulted Chilterns for one second. I had been dealing with Becky during the whole process and was always greeted with positive, polite energy, with a can do attitude! Considering this is my first time going through the rental process, Becky made it easy peasy and I’m so grateful for that. Answered any questions I had and made me feel in safe hands. The rest of the team at Chilterns are all lovely and polite to deal with. I would recommend everyone to use Chilterns, they look after you every step of the way. Extremely happy customer and would definitely use Chilterns again, highly recommended. Shout out to Becky, you smashed it, thank you!!

Ruby · 13 May 2024

★★★★★ 5/5

Google

Purchased our new house through Chilterns of Thetford, viewing to move in took just 3 months , Katherine in he office was great and kept us informed and chased updates when asked , Overall went quite smoothly

Bradley · 15 October 2025

★★★★★ 5/5

Google

nice and easy renting experience, Michelle Chapman was a very helpful ,thank you

Mauricio · 16 March 2026

★★★★★ 5/5

Google

Chilterns were great. Communication was excellent and all the staff were very helpful and friendly. Would definitely be very happy recommending them and would use them again in the future. I had the pleasure of being looked after by Becky who was there from the start helping me along the way with good advice and reassurance and made the whole process less scary 😁

Tina · 16 February 2026

★★★★★ 5/5

Google

I honestly cannot recommend Becky and the team enough. We were the buyers and they could not be more helpful and worked out of their way to keep us in the loop throughout the whole process. If we ever sell then we would only go to them as we would trust them to have our best interest at heart.

Victoria · 18 October 2024

★★★★★ 5/5

Google

Have dealt with Katherine for a few years now. Her professionalism and high level of service and support makes our short hold tenancy business run pretty much stress-free

Lou · 13 October 2025

★★★★★ 5/5

Google

Becky guided me through my viewing of thier latest Bungalow excellent kind & thoughtful experience - I would of loved buying the bungalow just from Becky's Guided tour. The Bungalow itself had both good & points & I sure that should I require assistance - Becky would be my first contact. Thank you for excellent assistance.

John · 2 April 2026

★★★★★ 5/5

Google

Joanne and her team were absolutely brilliant. Joanne was open and honest with us when valuing the property and admitted it probably wouldn’t be the easiest house to sell but that they would do their upmost to get it sold for us and within 6 weeks of it being on the market we had 5 offers ! They never gave us false hope and always provided us with their honest opinions and advice. They are such a lovely team and we will definitely use them again and 100% recommend them to anyone and everyone. Thank you so so much for everything! The Stone family xx

Sian · 13 June 2023

★★★★★ 5/5

Google

As first time buyers the process was a little new to us. We registered with Chilterns to alert us once properties that matched our criteria came to market. Which they did promptly! Upon viewing the property chilterns were super flexible accommodating an evening viewing for us. Throughout the whole process they have been brilliant offering advise and recommendations and making the whole process alot easier. Also a special mention to Katherine who has been our main point of contact - always responding swiftly and never minding any questions - and as first time buyers we had quite a few! Thank you Chilterns Thetford 😊

Jessica · 13 June 2023

★★★★★ 5/5

Google

We have just purchased a property through Chilterns and dealt with Katherine and Becky. Both Katherine and Becky were very professional from the outset and continued checking in and progressing our sale throughout. We didn’t have the easiest time due to our buyers solicitor but they were both fantastic at every hurdle that we came up against, pushing things along and supporting us through the stress! We definitely will be using Chilterns again in the future and couldn’t recommend them highly enough!

Abigail · 13 June 2023

★★★★★ 5/5

Google

Excellent experience with Chilterns regarding the onwards purchase of my new home in Thetford. Particular thanks to Joe and Becky that supported everyone concerned through the sometimes challenging process. The communication and support was much needed and I am very happy with the service I received. Extra thanks to Darren who helped get the chain over the line. Well done Chilterns 5 stars *****

Jane · 13 May 2024