Chilterns Thetford reviews

★★★★★ 5/5

Google

Excellent experience with Chilterns regarding the onwards purchase of my new home in Thetford. Particular thanks to Joe and Becky that supported everyone concerned through the sometimes challenging process. The communication and support was much needed and I am very happy with the service I received. Extra thanks to Darren who helped get the chain over the line. Well done Chilterns 5 stars *****

Jane · 13 May 2024

★★★★★ 5/5

Google

Popped into the office to discuss the potential of selling and spoke with Katherine who was amazingly helpful in answering all my questions. We're not ready to sell yet, but she's put my mind at ease when we are and will definitely be going back to Katherine. Thank you for being so encouraging

Aaron · 16 March 2026

★★★★★ 5/5

Google

If only all agents were as good as Chilterns, they really are a cut above. As buyers, we had the pleasure of dealing with Becky Robinson on several occasions. Becky is extremely helpful, very knowleagable and professional. Great communication with a real desire to help. Thank you Becky and the whole team at Chilterns. If you need to use an agent in Thetford, in my experience, I would recommend Chilterns everytime.

Neil · 16 October 2023

★★★★★ 5/5

Google

All the staff at Chilterns have been very helpful throughout the entire process of purchasing our new home. Becky and Katherine, in particular, went above and beyond to keep everything running smoothly and were always on hand with clear, friendly updates. Their support made the whole experience far less stressful. Highly recommended.

BBSK · 16 March 2026

★★★★★ 5/5

Google

Massive thank you to the team at Chilterns, especially Joe and Becky. You were with us all the way on the journey and made it more bearable throughout the process. First class friendly and attentive service, trusworthy, upfront and honest. Thank you :-)

Patricia · 22 January 2025

★★★★★ 5/5

Google

Thank you to the sales team Joe, Becky and Katherine. You all went above and beyond to help me with my purchase. After a lot of hiccups and delays along the way (not caused by the estate agents), we were running out of time. They resolved everything in a couple of days. Thank you again.

Lydia · 26 December 2025

★★★★★ 5/5

Google

Fabulous service from start to finish for both the sale of our current property and purchase of our new one. Joe, Katherine and Becky are very professional but at the same time, very approachable and friendly. They definitely know their stuff. Katherine was excellent in keeping us informed throughout the buying/selling process. We would not hesitate in recommending their services to others.

Wendy · 15 November 2023

★★★★★ 5/5

Google

My son’s purchase through Chilterns dealt with by Joanne Pennells was excellent. As I am a retired estate agent my son asked me to act on his behalf during business hours and I can truly say Joanne’s performance on every level was exemplary. I am sure her vendors would agree. She performed her role with professional but friendly style and flannel-free integrity. Many thanks. Andrew Bibbey

Andrew · 13 June 2023

★★★★★ 5/5

Google

Friendly, efficient, honest & helpful. Myself & my partner purchased our first home through Chilterns and what ended up being a lengthy & stressful process..the help with Chilterns made the whole experience a lot better! With Special thanks to Katherine & Joe whom I dealt with on numerous occasions along with the rest of the team at Chilterns! Thanks again!

Georgia · 15 November 2023

★★★★★ 5/5

Google

Becky and joe were fantastic. Great communication all the way through. Helped massively with the sale of our house and made it less stressful. There is always some stress when moving house but a great estate agent is what makes the difference.

Bradley · 18 October 2024

★★★★★ 5/5

Google

From the first introduction I found Chilterns to be extremely professional and easy to deal with. This was an emotional sale for me and at times a rollercoaster ride but I felt very safe with them as my agent and Katherine & Becky kept me calm and positive, guiding me to a successful completion. They are friendly, reassuring and the communication is excellent. Thank you all, I couldn't have done it without you all

Julie · 13 June 2022

★★★★★ 5/5

Google

During what turned out to be quite a challenging house-selling experience, Chilterns were very good about staying on top of developments, chasing the people who needed to be chased, and keeping us updated as events unfolded. We were very happy with the price thay achieved for us. Katherine, as our main point of contact, was excellent, while Dan and Becky were always helpful and aware of the latest position. We would recommend the company.

Cheryl · 13 June 2022

★★★★★ 5/5

Google

The Chilterns team have given me lots of great support and help in the past few months, especially Becky and Joe. They have given great communication and I would definitely recommend anyone to use Chilterns.

Trevor · 8 December 2024

★★★★★ 5/5

Google

What should have been a very straight forward move was inevitably not, however Joe, Becky and the team kept us up to date with all goings on and were very professional throughout (even when our new build company weren't!) Would highly recommend to anyone looking for a friendly, helpful and professional team!

Josh · 13 February 2024

★★★★★ 5/5

Google

Both Joe and Becky were fantastic, I would highly recommend their services if you wish to sell your property, I had purchased my recent property with them and they were incredibly helpful, they had kept me up to date on every step and I would like to personally thank them and the team for all their hard work.

Emma · 19 March 2025

★★★★★ 5/5

Google

Throughout our house hunting journey Chilterns was always very helpful and answered any questions we had. Becky was absolutely wonderful and went above and beyond for us with anything we needed. I would recommend Chilterns to anyone!

Lauren · 23 September 2024

★★★★★ 5/5

Google

A big thank you to the team at Chilterns for all their help in the sale of our property. A special thank you to Katherine for keeping us informed at all stages of the sale. You would find it hard to find an estate agent as professional as this team and i would recommend them very highly to all.

John · 13 June 2023

★★★★★ 5/5

Trustpilot

Excellent job!

We found Chilterns work on our house purchase quite exceptional, in particular their inclusion of the completeasap company, which provided a far more lucid picture of how the sale and purchase were progressing than we had encountered previously. This, along with the genial nature of the Chilterns manager, helped greatly in smoothing out what might otherwise have been a very rocky road to completion.

James · 25 March 2026

★★★★★ 5/5

Google

Chilterns have been outstanding from start to finish and I would recommend them to all of my family and friends. During the exchange, I did not just liaise with one member of the team individually, I interacted with all staff and they are all just as enthusiastic and professional as each other. Don't waste time with any other local estate agent as Chilterns are able to exceeds any prior expectations and at the same time offering friendly advice and reassurance throughout. Special thanks to Darren Savage and Katherine Nouch.

Charles · 14 June 2017

★★★★★ 5/5

Google

Joe and the whole Chilterns team provided a professional, responsive and personalised service for the probate sale of my sister's house. Everyone I spoke to was helpful and went out of their way to offer advice and ensure a smooth stress free transaction. Highly recommend - I contacted other agents in the area but they couldn't compare to the level of service Chilterns were happy to provide. This made the sale so much easier for me as I lived some distance from Norfolk and was trying to deal with a house sale at a difficult time. Thank you Chilterns !

Melanie · 23 September 2024

★★★★★ 5/5

Google

Becky and Darcie have both been fantastic! Very friendly, professional and helpful. Always staying in regular touch with all updates to make what can be a stressful process go smoothly.

Christopher · 16 March 2026

★★★★★ 5/5

Google

The team at Chilterns have been great throughout the process of me buying my first home. Particularly Joe, Becky and Darren. Nothing is too much for them and they are very welcoming and supportive!

Rosie · 24 July 2024

★★★★★ 5/5

Google

A huge thank you to the Chilterns team, especially Becky who was our key contact throughout our sale. She was brilliant, very professional but with a friendly approach.We would certainly recommend Chilterns Thetford to anyone considering selling a property.

Susan · 13 April 2024

★★★★★ 5/5

Google

I have been dealing with Katherine Nouch for the sale of my house. Katherine has been absolutely amazing, keeping me informed every step of the way with the progress/feedback. Katherine has gone "above and beyond" to sell my house, she has even answered all my queries and questions on her days off of work. Excellent, first class service, 5 stars from me.

Sharon · 13 June 2022