5/5
GoogleRating only, no written review.
Trusted Agent profile · Norfolk
Verified
Chilterns estate agents in Brandon and Thetford
★★★★★
662 reviews across 3 offices and 3 platforms
Chilterns has three offices, in Brandon and Thetford (two offices) (Norfolk). Together they have 662 reviews on three platforms, rated 4.9 out of 5 overall.
648
Reviews on Google
All 3 offices
10
Reviews on Facebook
All 3 offices
4
Reviews on Trustpilot
Business-wide
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Our offices
Chilterns's three offices, most reviewed first. Each has its own page.
- Chilterns Brandon36 High Street, IP27 0AQ250 reviews · 246 on Google (4.9)4 in the last 90 days
- Chilterns Thetford (14 Bridge Street)14 Bridge Street, IP24 3AA222 reviews · 222 on Google (4.9)2 in the last 90 days
- Chilterns Thetford (14 Bridge Street)14 Bridge Street, IP24 3AA195 reviews · 181 on Google (4.9)1 in the last 90 days
Awards
The Trusted Agent 2026 results for Chilterns, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Chilterns office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleLucy is the absolute best! She has helped me with my tenancy on a number of occasions and it is always quick and easy. Much appreciated, Lucy!
Agent replied · 16 April 2026
Thank you Sierra
5/5
GoogleRating only, no written review.
5/5
Googlenice and easy renting experience, Michelle Chapman was a very helpful ,thank you
Agent replied · 20 March 2026
Many thanks for your 5 star review Mauricio. I will pass on your comments to Michelle! Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleSold my house with chilterns and was visited by Becky. The whole process from to start to finish was smooth and easy. Becky kept us updated and informed with everything and answered any questions I had. Made what could have been a stressful thing, seem very simple.
Agent replied · 20 March 2026
Thank you so much for your kind review Clive. We’re delighted to hear that you had a smooth and straightforward experience selling your home with us. Becky will be pleased to know that her support and guidance made the process feel simple … More
5/5
GoogleGeorge was very professional and kindly let me rebook the time as I had completely forgotten about the valuation. During his visit he was kind, curtious and got straight to the point, I highly recommend his name as a point of contact for anyone considering using this estate agent.
Agent replied · 11 October 2026
Dear Ben, we appreciate you taking the time to leave us a glowing review and am pleased that George was helpful for you. Andrew Jameson - Branch Manager
5/5
GoogleVal is very helpful dealing with my technophobia.
5/5
GoogleGeorge came over to value my property and I was really impressed with the whole experience. He was polite, easy to talk and respectful of the property. His knowledge of the local market was clear, and he explained everything in a way that was straightforward and helpful. Overall, George was professional, friendly, and genuinely seemed to care about giving the best advice. Wouldn’t hesitate to recommend him to anyone looking for a trustworthy estate agent.
5/5
GoogleGeorge recently valued a house we have for sale. He was very professional and helpful and I would definitely recommend Chilterns for selling your property
Agent replied · 11 October 2026
Dear Debbie - wow, thank you for such a kind review. Many thanks. Andrew Jameson - Branch Manager
5/5
GoogleGeorge was very professional and friendly too. He was thorough and the assessment of anticipated asking prices were considered and consistent with similar properties.
Agent replied · 11 October 2026
Dear Deborah, thank you for you lovely review. If we can be of any further assistance then please do let me know. Andrew Jameson - Branch Manager
5/5
GooglePleasure in dealing with george and chilterns would recommend very helpful and freindly
Agent replied · 11 October 2026
Dear Carol, we appreciate you taking the time to leave a review. It is very kind of you. Andrew Jameson - Branch Manager
5/5
GoogleGeorge Ward was very helpful, knowledgeable, informative and friendly
Agent replied · 11 October 2026
Dear Lynda, thank you for your kind review following on from George having met with you. If we can be of any further assistance, please do let me know. Andrew Jameson - Branch Manager
5/5
GoogleWe bought our house from Chilterns some 7 years or so ago and we were really impressed by their diligence and professionalism as buyers. Now we are looking to move, we have appointed Chilterns as our sellijng agent for the same reasons. George, who is looking after our particular sale is friendly, courteous and professional and very knowledgeable so we know we are in good hands. We thoroughly recommend Chilterns as perhaps the best estate agency in the area.
Agent replied · 16 April 2026
Good Morning Paul, thank you for your review and we are pleased that we were so diligent in helping you secure your home 7 years ago that you felt confident to come back to us again. Andrew Jameson - Branch Manager
5/5
GoogleI chose Chilterns Estates because they were our choice for our move to Brandon from Lancashire six years ago and they haven't let me down since. George is an excellent representative for the company, good knowledge of the area and current housing prices. I look forward to dealing with him in the future. Jill Phillips 3a Sweden Place
Agent replied · 16 April 2026
Dear Gillian, I appreciate you reaching out to us to further help you and rest assured should you need anything further from us we remain on hand to help. Andrew Jameson - Branch Manager
5/5
GoogleI have worked with Chilterns as my letting agency for a good few years now and I would highly recommend them. Throughout this time I have dealt with Lucy who has been an excellent contact. She is very professional and efficient with everything she does. Her customer service and proactive approach have been faultless and really helpful. Thank you Chilterns and Lucy for making the rental process that little bit easier.
5/5
GoogleKatherine and Becky have been friendly and professional throughout my experience with Chilterns. I have felt like I am in safe hands whilst buying my first property. Would definitely recommend!
Agent replied · 20 March 2026
Thank you very much for your kind review. We’re delighted that you have had a positive experience with us both at Chilterns! Helping our clients feel confident and in safe hands is always our priority. Many thanks, Katherine Nouch- Branch Manager
5/5
Google⭐️⭐️⭐️⭐️⭐️ I had a wonderful experience working with Becky and Katherine at Chiltern Thetford throughout my property purchase. Becky was always available whenever I needed quick answers and support. She was extremely helpful, responsive, and made the whole process feel smooth and stress-free. Her dedication truly helped make this sale go through successfully. Katherine was also amazing and provided clear, honest, and helpful advice whenever we needed it. Her guidance gave us confidence and reassurance at every stage. Thank you both for your professionalism, kindness, and hard work. I’m very grateful for all your support and would highly recommend Chiltern Thetford to anyone looking to buy a property. Thank you ladies for helping us find our home sweet home 🏡 Sabia
Agent replied · 20 March 2026
Wow Sabia! What an absolutely glowing review. That is so kind of you - thank you so much for your lovely words, we really appreciate it. We hope you enjoy your new home! Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleChilterns were great. Communication was excellent and all the staff were very helpful and friendly. Would definitely be very happy recommending them and would use them again in the future. I had the pleasure of being looked after by Becky who was there from the start helping me along the way with good advice and reassurance and made the whole process less scary 😁
Agent replied · 20 March 2026
Thank you very much for your 5 star review Tina. We are so pleased that you are happy to recommend us in the future. I will ensure your kind words are passed onto Becky. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleBecky and Darcie have both been fantastic! Very friendly, professional and helpful. Always staying in regular touch with all updates to make what can be a stressful process go smoothly.
Agent replied · 20 March 2026
Thank you very much! I will pass on your kind comments to Becky and Darcie. It's great we were able to get the sale through so quickly. We wish you all the best! Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Thank you for your 5 star review David! Take care. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleAll the staff at Chilterns have been very helpful throughout the entire process of purchasing our new home. Becky and Katherine, in particular, went above and beyond to keep everything running smoothly and were always on hand with clear, friendly updates. Their support made the whole experience far less stressful. Highly recommended.
Agent replied · 20 March 2026
Thank you for your kind words and 5 star review Billy, it's really appreciated. We’re really pleased to hear that your experience purchasing through us was a positive one. We hope you have many happy years in your new home. If we can help … More
5/5
GoogleBecky and Catherine have been brilliant from start to finish on getting my house sold
Agent replied · 20 March 2026
Thank you so much for your feedback Marcus. We truly appreciate you choosing Chilterns. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleKatherine and her team looked after us wonderfully well. Always letting us know how things were progressing. Chilterns were recommended to us by a local person and they did not disappoint.
Agent replied · 20 March 2026
Thank you very much for leaving us a five star review Andrew, we really appreciate it! We are so pleased we could successfully sell your home as swiftly as we did. We wish you and your brother all the very best for the future. Take care! Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleKat and the team in the Thetford office provided great advice. They are second to none highly recommend. Relaxed, friendly and professional - couldnt ask for more.
Agent replied · 20 March 2026
Thanks so much for great review Duane! We’re proud to offer friendly, professional advice and it means a lot that you’d recommend us. Thanks again for your support! Many thanks, Katherine Nouch- Branch Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Chilterns
Which Chilterns office has the most reviews?
Brandon has the most, with 250 reviews rated 4.8 out of 5, followed by Thetford (14 Bridge Street) with 222.
Where are the Chilterns offices?
The three Chilterns offices, by town:
- Brandon: 36 High Street, Brandon, IP27 0AQ
- Thetford (14 Bridge Street): 14 Bridge Street, Thetford, Norfolk, IP24 3AA
- Thetford (14 Bridge Street): 14 Bridge Street, Thetford, IP24 3AA
Has Chilterns won any awards?
Yes. In The Trusted Agent 2026 awards: Chilterns, Thetford won Gold.
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