5/5
GoogleOutstanding friendly service
Agent replied · 20 March 2026
Thank you Ralph, a pleasure helping you
Trusted Agent profile · Norfolk
Verified
Chilterns estate agents in Brandon and Thetford
★★★★★
662 reviews across 3 offices and 3 platforms
Chilterns has three offices, in Brandon and Thetford (two offices) (Norfolk). Together they have 662 reviews on three platforms, rated 4.9 out of 5 overall.
648
Reviews on Google
All 3 offices
10
Reviews on Facebook
All 3 offices
4
Reviews on Trustpilot
Business-wide
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Our offices
Chilterns's three offices, most reviewed first. Each has its own page.
- Chilterns Brandon36 High Street, IP27 0AQ250 reviews · 246 on Google (4.9)4 in the last 90 days
- Chilterns Thetford (14 Bridge Street)14 Bridge Street, IP24 3AA222 reviews · 222 on Google (4.9)2 in the last 90 days
- Chilterns Thetford (14 Bridge Street)14 Bridge Street, IP24 3AA195 reviews · 181 on Google (4.9)1 in the last 90 days
Awards
The Trusted Agent 2026 results for Chilterns, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Chilterns office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleBecky has been so amazing throughout our sale it’s been a tough but Becky has really been amazing and helped us every step of the way would highly recommend ⭐️⭐️⭐️⭐️⭐️
Agent replied · 21 March 2024
Wow what a lovely review! Thank you Rachael - so glad we got there in the end!
5/5
GoogleGreat service, no fussing around, sticking to the rules and sorted our new home with a smile on their face. Adrienne and Becky were the ones responisble for our hustle free, friendly experience!
Agent replied · 21 March 2024
Thank you Adam that is very kind of you. I will pass your kind words on to Adrienne and Becky.
5/5
GoogleRating only, no written review.
Agent replied · 25 November 2023
Thank you Jorge
5/5
GoogleGreat results and excellent communication
Agent replied · 25 November 2023
Thank you Tony
5/5
GoogleProfessional & friendly staff, excellent communication, updates and respond to queries quickly Very satisfied with Chilterns and would highly recommend them
Agent replied · 25 November 2023
Thank you Vicki, that is very kind of you
5/5
GoogleWe received very quick help with renting a house! They are very kind and helpful in the office! Thank you for everything!
Agent replied · 25 November 2023
Thank you for your kind review
5/5
GoogleIt is a pleasure to be able to work with this real estate agency, the people are very kind and polite. I highly recommend
Agent replied · 25 November 2023
Thank you Ercilia
5/5
GoogleKatherine has been great throughout this process, I had someone to contact the whole way through and she always replied quickly with constant updates! She deffinately took the stress of moving away. Thankyou Katherine
Agent replied · 25 November 2023
Thank you Jade, that is very kind of you. I will pass on your kind comments to Katherine
5/5
GoogleHave used Chilterns in Thetford for a number of years have always had excellent service from everybody there and am very glad I've used them for both my tenants and for the sake of properties, the excel at both and have helped make both processes as easy as possible.
Agent replied · 25 November 2023
Thank you Tracey. It's a pleasure to be able to help and support you.
5/5
GoogleI would fully recommend Chilterns Estate Agents to family and friends, as they worked very hard throughout our moving process. Becky and Catherine were kind, friendly and supportive and went out of their way to help with any matters. Thank you.
Agent replied · 25 November 2023
Thank you, Carole, for your lovely review. I will pass on your kind comments to Becky and Kat.
5/5
GoogleIt was a pleasure to have Chilterns as our carer as an agency. Almost 6 years with them and We had no issues with communication or problem-solving. Kind and professional service. Thank You for all that time! ~K&P
Agent replied · 25 November 2023
Thank you Kamil for your kind review
5/5
GoogleFriendly, efficient, honest & helpful. Myself & my partner purchased our first home through Chilterns and what ended up being a lengthy & stressful process..the help with Chilterns made the whole experience a lot better! With Special thanks to Katherine & Joe whom I dealt with on numerous occasions along with the rest of the team at Chilterns! Thanks again!
Agent replied · 25 November 2023
Thank you Georgia for your kind review. Good luck in your new home!
5/5
GoogleFabulous service from start to finish for both the sale of our current property and purchase of our new one. Joe, Katherine and Becky are very professional but at the same time, very …
Agent replied · 25 November 2023
Thank you Wendy for your very kind words, an absolute pleasure to help you
5/5
GoogleKat at Chilterns is one of the best estate agents I have ever worked with and good agents are very hard to come by! Her dedication, expertise, and warm demeanour made this process enjoyable and streamlined. I have used Kat and Chilterns …
Agent replied · 25 November 2023
What a glowing review! We will pass on your kind comments to Kat. Thank you very much for using Chilterns again!
5/5
GoogleChilterns did a really good job of finding new tenants for my house in Thetford. And taking infantry photos.
Agent replied · 21 March 2024
Thank you Tim
5/5
GoogleWhat should have been a very straight forward move was inevitably not, however Joe, Becky and the team kept us up to date with all goings on and were very professional throughout (even when our new build company weren't!) Would highly recommend to anyone looking for a friendly, helpful and professional team!
Agent replied · 21 March 2024
Thank you Josh for your very kind words
5/5
GoogleChilterns has excellent communication and we’re great at helping me through my moving process!
Agent replied · 21 March 2024
Thank you Domenek for leaving your kind review.
5/5
GoogleFantastic level of service from Joe and Becky. Very efficient and worked hard to achieve a great result. Thank you Neil
Agent replied · 21 March 2024
Thanks so much for the 5 star review Neil - really appreciate it!
5/5
GoogleA truly fantastic estate agents they were brilliant from start to finish communication was excellent, both agents very friendly A+
Agent replied · 21 March 2024
Thank you
5/5
GoogleA huge thank you to the Chilterns team, especially Becky who was our key contact throughout our sale. She was brilliant, very professional but with a friendly approach.We would certainly recommend Chilterns Thetford to anyone considering selling a property.
Agent replied · 21 March 2024
Thank you Susan for your kind review, I will make sure your comments are passed on to Becky
5/5
GoogleExceptional service from start to finish! Our experience really does live up to the reviews, and I will be recommending them in future to anyone we know. The team always demonstrated professionalism, expertise, and genuine care for our needs. They were always available to answer any questions we had, one thing that is really important to us is they were always realistic and honest. Thanks again to Jo and Becky for everything you did for us!
Agent replied · 21 March 2024
Thank you Izzy for your wonderful review. We are glad you had a great experience with us and I will be sure to pass on your comments to Joe and Becky
5/5
GoogleFantastic level of service from Joe and Becky. Very efficient and worked hard to achieve a great result. Thank you Neil
Agent replied · 12 June 2024
Thanks so much for the 5 star review Neil - really appreciate it!
5/5
GoogleChilterns did a really good job of finding new tenants for my house in Thetford. And taking infantry photos.
Agent replied · 12 June 2024
Thank you Tim
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Chilterns
Which Chilterns office has the most reviews?
Brandon has the most, with 250 reviews rated 4.8 out of 5, followed by Thetford (14 Bridge Street) with 222.
Where are the Chilterns offices?
The three Chilterns offices, by town:
- Brandon: 36 High Street, Brandon, IP27 0AQ
- Thetford (14 Bridge Street): 14 Bridge Street, Thetford, Norfolk, IP24 3AA
- Thetford (14 Bridge Street): 14 Bridge Street, Thetford, IP24 3AA
Has Chilterns won any awards?
Yes. In The Trusted Agent 2026 awards: Chilterns, Thetford won Gold.
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