Trusted Agent profile · Norfolk
Verified
★★★★★
662 reviews across 3 offices and 3 platforms
Chilterns has three offices, in Brandon and Thetford (two offices) (Norfolk). Together they have 662 reviews on three platforms, rated 4.9 out of 5 overall.
648
Reviews on Google
All 3 offices
10
Reviews on Facebook
All 3 offices
4
Reviews on Trustpilot
Business-wide
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Chilterns's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Chilterns, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThank you to Becky who was our main contact throughout the process. She is excellent, very professional. We would definitely recommend Chilterns Thetford to anyone considering renting a property.
Thank you Tuong for your kind review, I will pass on your comments to Becky
5/5
GoogleExcellent experience with Chilterns regarding the onwards purchase of my new home in Thetford. Particular thanks to Joe and Becky that supported everyone concerned through the sometimes challenging process. The communication and support was much needed and I am very happy with the service I received. Extra thanks to Darren who helped get the chain over the line. Well done Chilterns 5 stars *****
Thank you Jane that is very kind of you. I will be sure to pass on your comments to Becky, Joe & Darren
5/5
GoogleCouldn’t have faulted Chilterns for one second. I had been dealing with Becky during the whole process and was always greeted with positive, polite energy, with a can do attitude! Considering this is my first time going through the rental process, Becky made it easy peasy and I’m so grateful for that. Answered any questions I had and made me feel in safe hands. The rest of the team at Chilterns are all lovely and polite to deal with. I would recommend everyone to use Chilterns, they look after you every step of the way. Extremely happy customer and would definitely use Chilterns again, highly recommended. Shout out to Becky, you smashed it, thank you!!
Thank you Ruby, that is very kind of you. I will pass your kind comments on to Becky.
5/5
GoogleRating only, no written review.
Thank you
5/5
GoogleChilterns have been absolutely class, keeping me updated all the way through the sale process!, Brilliant people to work with, Andrew top draw!
Thank you Harvey, that is very kind of you
5/5
GoogleAndrew and his team are very professional, excellent communication and always very reliable. The service they offered was first class and made selling a property an easy experience.
Thank you for your kind review
5/5
GoogleI have dealt with Chilterns now on 2 occasions. All I can say is what a first class job / service they provide. They have gone above and beyond for me, and I couldn't thank them enough, without there advice I could have lost my sale / buyer. I have dealt with Andrew mainly ,but as a team they are outstanding and there customer raport / relationship is out of this world. I cant thank them enough for there service provided. II would definitely use them again and wouldn't hesitate in recommending them to anyone. Cheers Chilterns .
Thank you Sean for your kind review
5/5
GoogleCannot thank Andrew at Chilterns Estate Agency enough for such a fantastic job. Very understanding and patient. Chilterns have helped enormously and very much well worth it. Always willing to go above and beyond and made the process of selling my house a breeze in the ocean. Well done 5 star service.
Thank you Sarah, that is very kind of you
5/5
GoogleRating only, no written review.
Thank you for your 5 star review!
5/5
GoogleRating only, no written review.
Thank you for your 5 star review!
5/5
GoogleRating only, no written review.
Thank you for your 5 star review!
5/5
GoogleChilterns has excellent communication and we’re great at helping me through my moving process!
Thank you Domenek for leaving your kind review.
5/5
GoogleVery happy with the service I have received from Chilterns. Always quick to respond to any queries and are very proactive and trustworthy.
Thank you Richard, we appreciate your feedback
5/5
GoogleEveryone here were very helpful and made the process of finding a place very smooth, and not confusing. any questions and concerns were quickly addressed, and the continued updates on the process were greatly appreciated. Would recommend if looking for a place to buy or rent.
Thank you Raistlin, We really do appreciate your feedback and taking the time to leave us a review.
5/5
GoogleExcellent service provided over a 10 year period as a landlord. Always quick to manage and deal with issues effectively, and always willing to help out when asked. Particularly happy with the service provided by the staff when support / info was required when serving an accelerated eviction notice. The subsequent house sale was also managed very efficiently. Professional, knowledgable, friendly and reliable. Would recommend their services to any landlord, house seller or buyer.
Thank you Paul. Always happy to help.
5/5
GoogleA huge thank you to the Chilterns team, especially Becky who was our key contact throughout our sale. She was brilliant, very professional but with a friendly approach.We would certainly recommend Chilterns Thetford to anyone considering selling a property.
Thank you Susan for your kind review, I will make sure your comments are passed on to Becky
5/5
GoogleExceptional service from start to finish! Our experience really does live up to the reviews, and I will be recommending them in future to anyone we know. The team always demonstrated professionalism, expertise, and genuine care for our needs. They were always available to answer any questions we had, one thing that is really important to us is they were always realistic and honest. Thanks again to Jo and Becky for everything you did for us!
Thank you Izzy for your wonderful review. We are glad you had a great experience with us and I will be sure to pass on your comments to Joe and Becky
5/5
GoogleGreat agents to work with! Lots of communication and very helpful. :) Def Recommend
Thank you Emma
5/5
GoogleThe team are very professional and extremely helpful going above and beyond for all their clients, would recommend to all for all your buying/selling or rental needs!
Thank you Carolyn for your kind review
5/5
GoogleWe were exceptionally pleased with the service we received from Chilterns. We were kept informed of progress regularly including viewings and feedback and received sound advice from them. We would definitely recommend them.
Thank you very much John, that is very kind of you and we are pleased to have helped you
5/5
GoogleChilterns did an excellent job in marketing and selling my Mother’s house. Great customer service and attention to detail - Highly recommended.
Thank you for your kind review Steve
4/5
GoogleHard working team at Chilterns, good communication and essentially they got us there. Andrew was especially patient and professional in his interactions with us, and Yannis's photos made the property look great. We've already been recommending Chilterns to other people, at least one of whom is going on the market with them imminently.
Thank you for your lovely review and thank you for also recommending us to others.
5/5
GoogleFirst time buyers and the Chilterns were amazing. After showing us a few properties, they quickly understood exactly what we were looking for and they recommended viewing the house we ultimately fell in love with. Very helpful throughout the process. Highly recommend.
Thank you for your kind words. It was a pleasure to help. Good luck in your new home
5/5
GoogleWe would fully recommend Chilterns and I n particular Andrew Jameson. Andrew dealt with us over the purchase of a property and we couldn’t recommend him highly enough. Generally you feel you are the only person who drives a purchase/sale and everyone else is just doing their jobs. I’m not sure if our purchase was particularly complicated but for us it seemed a bit of a minefield and Andrew really went the extra mile mile to support, sort things out, chase people for answers etc and all undertaken in a highly professional and personable manner. If you’re buying or selling, we’d recommend getting Andrew on your side, you won’t be disappointed.
Thank you Peter for your kind review, we will be sure to pass your comments on to Andrew.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Brandon has the most, with 250 reviews rated 4.8 out of 5, followed by Thetford (14 Bridge Street) with 222.
The three Chilterns offices, by town:
Yes. In The Trusted Agent 2026 awards: Chilterns, Thetford won Gold.
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