Trusted Agent profile · Middlesex
★★★★★
1,829 reviews across 6 offices and 3 platforms
Chase Buchanan has six offices, in Richmond, Richmond upon Thames, Teddington, Plymouth, Bath and North East Somerset and Isleworth (Middlesex). Together they have 1,829 reviews on three platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Chase Buchanan's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAdam at Chase Buchanan has been very professional and helpful. He thoroughly looked after us in the journey of purchasing our first home! Great customer service throughout the whole process! Thanks again.
Dear Gor, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleI have found Chase Buchanan very quick and professional in finding me new tenants. Dominick and the team are brilliant and effective and where able to get us rates over and above the asking price with multiple offers. I was not expecting that. Highly recommend this team to anyone looking for a reliable and trustworthy estate agent.
Dear Ryan, Thank you for your lovely review for Dominick, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleDominick and Adam helped me find the perfect apartment and the whole process from start to finish was brilliant. The portal they use is class, quick, effective and easy to use. If I ever need to move again I’ll definitely look to rent with Chase Buchanan again. Thanks again guys for your help.
Many thanks for your 5* review Jay. Wishing you all the best in your new home! Kind regards, Chase Buchanan
5/5
GoogleWe have received excellent service from Danny Hicks, Chase Buchanan in our buying process and successfully completed it last week in a very feasible time frame. Danny H. followed the progress closely and informed us regularly. It was super easy to communicate and reach out to him. He was super professional from minute one till completion time. We felt very confident during the process. Highly recommend them if you are looking for professional service.
Dear Ali, Thank you for your lovely review for Danny, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleI marketed my property with Chase Buchanan and I’m so pleased with level of service received by Dominick he did not over promises and delivered exactly as he said he would by securing me a tenant within 48hr. Also a big thank you to you Adam for his assistance on ensuring everything went smoothly. Highly recommend.
Thank you for this wonderful 5* review for Dominick. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
5/5
GoogleWe saw 3 estate agents before deciding on Chase Buchanan. We were impressed with their cavalier approach and realistic valuation, backed up with plenty of experience with trading properties during uncertain economic times. Within 2 weeks we had an offer and Danny guided us through the process as efficiently as he could, even offering advice on a property that we were considering to buy (even though it was not with Chase Buchanan). When it came down to it, we could definitely rely on Danny to manage expectations and to corral the various stakeholder to an on-time completion. Very happy we went with Chase Buchanan Richmond - thank you Danny and the team - 5 stars!
5/5
GoogleFantastic experience with Chase Buchanan Richmond. Daniel Johns and the team were fab throughout the process in helping me purchase my house. Excellent communication from start to finish and made me feel really comfortable throughout the proces, guiding me step by step. Would 100% recommend them. One of the best agency experiences I’ve had.
Dear Vatche, Thank you for this wonderful 5* review for Daniel! He will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleI recently worked with Daniel from Chase Buchanan to find my dream home, and I couldn't have asked for a better experience! Dan was incredibly knowledgeable about the local housing market and was able to provide me with valuable insights and guidance throughout the entire process. He was always available to answer my questions and was very patient with me as I navigated through the ups and downs of the property search. I felt like I was in good hands with Dan and his expertise, and I would highly recommend him to anyone looking for a reliable and professional estate agent.
Dear Paolo, Thank you for your lovely review for Daniel, they will be thrilled to read this. It is a pleasure to read such positive comments regarding our hard working staff! We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
1/5
GoogleRating only, no written review.
Dear Tylar, Thank you for this wonderful 5* review for Courtney. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
4/5
GoogleRating only, no written review.
Many thanks for your 5* review Olaitan! Kind regards, Chase Buchanan
1/5
GoogleRating only, no written review.
Dear Jason, Thank you for your lovely review for Courtney, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
1/5
GoogleRating only, no written review.
We are sorry to see that you have given a 1* star rating and we would welcome the opportunity to discuss this further to try to resolve this. Please contact me on 020 8744 2111 or at a.lynch@chasebuchanan.london Kind regards, Aiden Lynch Area Lettings Manager
5/5
GoogleGreat service as always from the team. Friendly and professional.
Many thanks for your 5* review Sophie! Kind regards, Chase Buchanan
5/5
GoogleI could not be happier about the service I received as it was professional and friendly as well.
Many thanks for your 5* review Bilgehan. Wishing you all the best! Kind regards, Chase Buchanan
5/5
GoogleNaj was brilliant and kept things moving along nicely!
Many thanks for your 5* review Jay. Wishing you all the best! Kind regards, Chase Buchanan
1/5
GoogleChase fake adverts with Chase Buchanan... more fiction and fantasy than Disney.
5/5
GoogleVery happy with the service I received from the rentals team during the application and move in process.
Many thanks for your 5* review Luke. Wishing you all the best in your new home! Kind regards, Chase Buchanan
5/5
GoogleGreat service - Jennifer has been really helpful & patient throughout. Highly recommend!
Dear Hal Thank you for your lovely review for Jennifer, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleExcellent service received from the lettings team Jenna and Lianne, highly recommended! Great communication, professional and very friendly! Thank you!
Dear Millie, Thank you for your lovely review for Lianne and Jenna , they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleHave just dealt with Chase Buchanan. Georgina was a star, going above and beyond to provide a great service. Thank you!
Dear John, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleChase were consistently friendly, professional, available, and reliable. Highly recommend them if you are looking to let property in the area.
Dear Neil, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! We really appreciate your kind words and recommendation. Thank you! Kind regards, Chase Buchanan
5/5
GoogleProviding better quality of service to us has been number one in our heart.. Jennifer Never grow weary in well-doing, for in due season you shall reap.
Many thanks for your 5* review Edd. Wishing you all the best! Kind regards, Chase Buchanan
5/5
GoogleAs a buyer you don’t get to chose the estate agents - but Chase Buchanan Teddington we’re fantastic, especially Danielle who really helped ensure a smooth process
Dear Tynan, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleIt's no exaggeration to say that without Naj's help we would not be moving to our wonderful new home in Teddington. Throughout the process Naj was proactive, professional, responsive, helpful, thorough, punctual and quite simply a pleasure to work with. She did everything to the letter with friendliness and warmth. To put it simply, Naj was a dream to work with from start to finish. What more could you ask for?
Dear Stuart, Thank you for this wonderful 5* review for Naj. We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Chase Buchanan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and up to 3 trusted local agents will be in touch.
Richmond has the most, with 853 reviews rated 4.7 out of 5, followed by Richmond upon Thames with 853.
The six Chase Buchanan offices, by town:
Yes. In The Trusted Agent 2026 awards, Richmond won Platinum, Richmond upon Thames won Platinum and two more branches won awards.
