Trusted Agent profile · Middlesex
★★★★★
1,829 reviews across 6 offices and 3 platforms
Chase Buchanan has six offices, in Richmond, Richmond upon Thames, Teddington, Plymouth, Bath and North East Somerset and Isleworth (Middlesex). Together they have 1,829 reviews on three platforms, rated 4.7 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Chase Buchanan's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Chase Buchanan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAdele and Richmond Team did a great job selling our house under adverse market conditions and made the entire process as pain free as it could be. Thanks again
Dear Aneta, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleOur personal experience with Chase Buchanan was excellent. The agent in charge, Cesar, was really helpful. Thanks again to him.
Dear Erman, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleGreat experience in letting my property in Richmond through Chase Buchanan. Thank you so much to Dominick and his team would highly recommend.
Dear Tony, Thank you for your lovely review for Dominick and his team, they will all be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleVery satisfied with the service and professionalism provided by Adam and Dominic. They’ve both acknowledged my needs in order to find a property that fits all my requirements. Will surely recommend your services with every opportunity I get. Thank you!
Dear Adriana, Thank you for your lovely review for Adam and Dominic, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleHave had such a great experience. Emma was so helpful throught the whole process (just moved to the UK and she was so patient with all of our questions). Couldn't recommend her, or Chase Buchanan more.
Dear Rhys, Thank you for your lovely review for Emma, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleVery pleased with the efficiency of team Richmond in finding new tenants for our house in Kew. Everything was tended to with care and professionalism. Thank you Adam and Dominick
Dear Awesta, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleGreat experience dealing with Dominick, having been on with another local agent for over 6 weeks he didn't over promise and delivered a great client within 24hrs of coming on the market. I would highly recommend to anyone looking to let there property.
Dear Chris, Thank you for your lovely review for Dominick, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleDaniel and Danny went above and beyond with the sale of my flat. They couldn’t have got any more viewings in and really helped push with solicitors to get it all moving. Will definitely go with them next time round. And I got the asking price!
5/5
GoogleFantastic experience using Chase Buchanan especially Daniel Johns and Danny Hicks. Very Professional, smooth and accessible. Highly recommend using if wanting to sell your home.
Dear Margaret, Thank you for your lovely review for Danny and Daniel, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleDanny Hicks and Daniel Johns are the best double act since Ant and Dec. Brilliant service, lightning-fast response times and a health dose of humour to help the sales process move along. I would thoroughly recommend them to anyone looking to sell in the Richmond area.
Dear Jane, Thank you for your lovely review for Danny and Daniel, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleI have had the pleasure of finding a property with Chase Buchanan’s Twickenham branch and now the Richmond branch has found a place for my sister as well!! Couldn’t be more impressed/appreciative of the lettings team - Thank you Adam and Chelsea!!!
Dear Nadim, Thank you for this wonderful 5* review for Chelsea and Adam. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
5/5
GoogleI found Dominick and the team to be extremely efficient and professional. They had a list of prospective tenants and arranged viewings and had a new tenant moved in within the week. Excellent service!
Dear Nicolas, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleI’ve been extremely happy with the help offered by the lettings team in Richmond, particularly by Adam who went length and depth to accommodate all my needs in finding a new place for me. Everything was brilliantly handled with such care and speed. Thank You Adam.
Dear Shmidt, Thank you for this wonderful 5* review for Adam. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
5/5
GoogleDaniel Johns at Chase Buchanan gave us a very professional experience whilst selling our flat. I’ve always been hesitant of estate agents.. but with this guy not at all!! Totally changed my opinion! He went above and beyond at every point of the sale - a tricky sale too with so many hurdles completed! If you need an estate agent to trust, he’s your man! Thanks Dan the man. Legend! Rob
Dear Robert, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleDaniel Johns and Danny Hicks at Chase Buchanan provided an excellent service throughout the buying process. From start to finish they were always available to provide updates and answer any questions, also helping to keep the solicitors moving! Will definitely return to Chase Buchanan when looking to sell in the future.
Dear Alistair, Thank you for your lovely review for Danny and Daniel, they will be thrilled to read this. We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Kind regards, Chase Buchanan
5/5
GoogleI am glad to thank you, Daniel Johns, and the Chase Buchanan Richmond team for their help in purchasing my flat. From start to completion, Daniel was very communicative, active and professional in synchronizing the steps of all parties involved, managing to complete the process just in time. I would warmly recommend Chase Buchanan Richmond team. Thank you Daniel!
Dear Gabriel We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! We really appreciate your kind words and recommendation - Thank you! We wish you all the best in your new home. Kindest regards, Chase Buchanan
5/5
GoogleOutstanding service received by Dom and his team in Richmond! By far the best agency I have used. Highly recommend chase Buchanan to anyone.
Dear Mark, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff. Domand the team in Richmond will be thrilled to read this. We really appreciate your kind words and recommendation! Wishing you all the best. Kind regards, Chase Buchanan
5/5
GoogleWas very pleased with how fast Adam and Dominick were able to get our property on the market and then to find us great tenants in just 2 days! Give the Richmond lettings office a call and you won’t be disappointed! Thank you again
Dear Armine, We are so grateful for reviews such as yours, as we love to read such positive comments regarding our hard working staff! Thank you! We wish you all the best. Kindest regards, Chase Buchanan
5/5
GoogleDaniel Johns at Chase Buchanan gave us a brilliant experience whilst selling our flat. He went above and beyond at every point of the sale - I would highly recommend him to anyone selling or buying. I honestly can't sing his praises enough - if you need an estate agent to trust go see him!
Dear Iona, Thank you for this wonderful 5* review for Daniel. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleI would like to thank Dominick for his service and commitment to getting our property on the market and under offer within 48hrs having been with another agent that struggled. The transparency and frequency of communication has been a plus. I would not hesitate to recommend Dominick and Adam. Keep up the good work
Dear Shannon, Thank you for this wonderful 5* review for Dominick. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
5/5
GoogleI very strongly recommend Danny Hicks and Daniel Johns at Chase Buchanan. I have been very impressed with the expertise and professionalism throughout the three elements of the sales process: 1. Planning/strategy. Both Danny and Daniel set out a clear strategy for marketing the property including timescales and expected offers plus what to do in case this wasn’t achieved. 2. Communication. This was first rate, both in terms of frequency and content. 3. Implementation. Sales are becoming more complex and can fail after an offer has been accepted. Danny and Daniel were super in offering continued support to both parties that was integral to achieving the exchange. In summary, I would not hesitate is using Chase Buchanan again and wholeheartedly recommend them.
Dear Jason, Thank you for your lovely review for Danny and Daniel, they will be thrilled to read this. We really appreciate your kind words and recommendation! Kind regards, Chase Buchanan
5/5
GoogleDominick has done a wonderful job in securing a tenant for my property! He addressed all of my questions as a first time landlord and provided some great advice and knowledge during the process. Extremely pleased with the level of service received.
Dear Tilly, Thank you for this wonderful 5* review for Dominick. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
5/5
GoogleDaniel Johns of the Richmond Branch was a pleasure to work with. He communicated on a regular basis by email which was most appreciated. Very professional in his guidance and advise. Always cheerful and supportive. Though I have no intention ever to leave my new home I would certainly would use his service and expertise again. Thank you very much Daniel.
Dear Jutta, Thank you for your lovely review for Daniel, they will be thrilled to read this. We really appreciate your kind words, customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
5/5
GoogleI have rented two property's out now with chase buchanan and have had excellent service both times. Dominick Darley has been my main point of contact & he has been efficient, professional, friendly & extremely helpful on both occasions. He really went the extra mile to support me during both rentals & I would highly recommend using this agents. All of the staff I have dealt with have been lovely!
Dear Harry, Thank you for this wonderful 5* review for Dominick. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Richmond has the most, with 853 reviews rated 4.7 out of 5, followed by Richmond upon Thames with 853.
The six Chase Buchanan offices, by town:
Yes. In The Trusted Agent 2026 awards, Richmond won Platinum, Richmond upon Thames won Platinum and two more branches won awards.
