How many reviews does Chase Buchanan have?

Chase Buchanan has 1,829 reviews across its six offices, rated 4.7 out of 5 overall: 1,338 on Google, 490 on Trustpilot, 1 on The Trusted Agent. Company-wide Trustpilot reviews for Chase Buchanan are counted once, not once per office.

Trusted Agent profile · Middlesex

Chase Buchanan estate agents in Richmond, Richmond upon Thames, Teddington and 3 more

Q: Where are the Chase Buchanan offices?

The six Chase Buchanan offices, by town. Bath and North East Somerset: 6 Wellsway, Bath, BA2 3AQ, Bath and North East Somerset, BA2 3AQ. Isleworth: 7 Odeon Parade, 480 London Road, Isleworth, Middlesex, TW7 4DE. Plymouth: 77 North Hill, Plymouth, PL4 8HB, PL4 8HB. Richmond: 20 Red Lion Street, Richmond, TW9 1RW. Richmond upon Thames: 124 St. Margarets Road, St Margarets, TW1 2AA, Richmond upon Thames, TW1 2AA. Teddington: 43 High Street, Teddington, TW11 8HB.

4.7

★★★★★ Excellent

1,829 reviews across 6 offices and 3 platforms

www.chasebuchanan.co.uk

Chase Buchanan has six offices, in Richmond, Richmond upon Thames, Teddington, Plymouth, Bath and North East Somerset and Isleworth (Middlesex). Together they have 1,829 reviews on three platforms, rated 4.7 out of 5 overall.

4.8 / 5

1,338

Reviews on Google

All 6 offices

490

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Landlords1 review

5.0 / 5 We marketed our property with Chase Buchanan in Isleworth. The whole lettings team were very professional and proactive. We would very much recommend them to ...Jag, 15 March 2017Read the review from landlords

Our offices

Chase Buchanan's six offices, most reviewed first. Each has its own page.

Latest reviews from every Chase Buchanan office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I am incredibly thankful for the exceptional support provided by Adele Basma from Chase Buchanan TW11, during the purchase of my flat in Teddington. Facing a difficult freeholder, I found Adele to be a true professional and a reliable partner throughout the process. I highly recommend Adele and Chase Buchanan Teddington to anyone seeking a trustworthy and competent estate agent. Their expertise and unwavering support make them a standout choice in the real estate industry. Thank you, for your outstanding service and for making my home-buying experience a positive one despite the challenges we faced.

Mykola · 15 November 2023 · Chase Buchanan Teddington

Agent replied · 12 June 2024

Dear Mykola, Thank you for this wonderful 5* review for Adele. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan

5/5

Trustpilot

Richmond - Chase Buchanan

Richmond, Chase Buchanan was extremely helpful in our house search process and ensured everything went quickly and smoothly. Dominick was particularly helpful in providing advice/information out of hours when requested.

Luke · 13 November 2023 · Chase Buchanan Richmond

Agent replied · 24 August 2024

Dear Luke, thank you for your review. We're thrilled to hear that your house search with our Richmond team went smoothly and that Dominick was particularly helpful, even outside regular hours. Providing excellent service is always our goal and we're glad we could assist you efficiently. If you need anything else, please feel free to reach out.

5/5

Trustpilot

Superb!

When selling our flat Chase Buchanan were brilliant. The Richmond team were superb - they communicated promptly, helped in areas where we unsure and generally held our hands through the process.

Alison · 31 October 2023 · Chase Buchanan Richmond

Agent replied · 24 August 2024

Dear Alison, thank you for taking the time to leave a review and congratulations on the sale of your property - it was a pleasure to be involved. Should you look to move in the future and we're in your area, please do get in touch and we'll be happy to help. Best wishes!

5/5

Google

I have had the pleasure of finding a property with Chase Buchanan’s Twickenham branch and now the Richmond branch has found a place for my sister as well!! Couldn’t be more impressed/appreciative of the lettings team - Thank you Adam and Chelsea!!!

Adam · 26 October 2023 · Chase Buchanan Richmond

Agent replied · 25 October 2024

Dear Nadim, Thank you for this wonderful 5* review for Chelsea and Adam. Customer service is very important to us so we really appreciate you taking the time to let us know about your positive experience! Kind regards, Chase Buchanan

5/5

Google

Highly recommended and excellent communication! Patrick, Mark, Matthew and the Fidelis team were a great support throughout the process of selling our house. From the first visit through to completion, communication was excellent. We were guided through the process with care and professionalism. Patrick kept us regularly updated and responded very promptly to all our queries. We are very grateful to Fidelis for providing a great service and making the whole experience of selling our house as stress-free as possible! We have no hesitation in recommending Fidelis Estate Agents.

Lucy · 24 October 2023 · Chase Buchanan Bear Flat

5/5

Google

Rating only, no written review.

Shubham · 24 October 2023 · Chase Buchanan, St Margarets