How many reviews does Chase Buchanan have?

Chase Buchanan has 1,829 reviews across its six offices, rated 4.7 out of 5 overall: 1,338 on Google, 490 on Trustpilot, 1 on The Trusted Agent. Company-wide Trustpilot reviews for Chase Buchanan are counted once, not once per office.

Trusted Agent profile · Middlesex

Chase Buchanan estate agents in Richmond, Richmond upon Thames, Teddington and 3 more

Q: Where are the Chase Buchanan offices?

The six Chase Buchanan offices, by town. Bath and North East Somerset: 6 Wellsway, Bath, BA2 3AQ, Bath and North East Somerset, BA2 3AQ. Isleworth: 7 Odeon Parade, 480 London Road, Isleworth, Middlesex, TW7 4DE. Plymouth: 77 North Hill, Plymouth, PL4 8HB, PL4 8HB. Richmond: 20 Red Lion Street, Richmond, TW9 1RW. Richmond upon Thames: 124 St. Margarets Road, St Margarets, TW1 2AA, Richmond upon Thames, TW1 2AA. Teddington: 43 High Street, Teddington, TW11 8HB.

4.7

★★★★★ Excellent

1,829 reviews across 6 offices and 3 platforms

www.chasebuchanan.co.uk

Chase Buchanan has six offices, in Richmond, Richmond upon Thames, Teddington, Plymouth, Bath and North East Somerset and Isleworth (Middlesex). Together they have 1,829 reviews on three platforms, rated 4.7 out of 5 overall.

4.8 / 5

1,338

Reviews on Google

All 6 offices

490

Reviews on Trustpilot

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Landlords1 review

5.0 / 5 We marketed our property with Chase Buchanan in Isleworth. The whole lettings team were very professional and proactive. We would very much recommend them to ...Jag, 15 March 2017Read the review from landlords

Our offices

Chase Buchanan's six offices, most reviewed first. Each has its own page.

Latest reviews from every Chase Buchanan office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

George was our agent in helping us find a property. I had previously dealt with many estate agents during my property search and George was an absolute pleasure to have. He would ring me with constant updates and properties that were within my requirements and did not waste my time trying to upsale me. We had some issues once we moved in regarding needing a parking fob and when I called him asking for help he was immediately on the job. Great estate agent and lovely man!

William · 5 February 2025 · Chase Buchanan Richmond

Agent replied · 27 January 2025

Hi William, thank you for taking the time to write a great review and sharing your experience with George. We appreciate the support and wish you all the best.

5/5

Google

Fantastic Experience from George, I highly recommend.

Rose · 5 February 2025 · Chase Buchanan Richmond

Agent replied · 24 January 2025

Hi Rose, thank you for the great review and the kind words. We appreciate the support and wish you all the best.

5/5

Google

George was the agent that received me when I went to go and see the property that will be my new home. He was and has been throughout the process, attentive, kind and informative. I am very pleased with the guidance and service that I have received from him and highly recommend his guidance and the Chase Buchanan lettings agency for any future planning. Renting and or Leasing a property. I am very grateful. Thank you, Sarah C Kennedy.

Sarah · 5 February 2025 · Chase Buchanan Richmond

Agent replied · 24 January 2025

Hi Sarah, thank you for taking the time to write a great review. We are so glad George has been attentive and informative. We appreciate the support and wish you all the best.

5/5

Trustpilot

Honest and with Integrity

Stephen and the team where honest, hard working and had great attention to detail they were a pleasure to work with genuinely superb with producing marketing material.

S · 4 February 2025 · Chase Buchanan Plymouth

Agent replied · 6 February 2025

Good afternoon, thank you for the great review. We appreciate the support and wish you all the best.

5/5

Google

I have always found Chase Buchanan in St Margaret's to be highly efficient and professional, they have helped me a lot with a local rental property and would be pleased to recommend them to anyone looking for property services. 5 *****

Philip · 4 February 2025 · Chase Buchanan, St Margarets

Agent replied · 2 February 2025

Hi Philip, thank you for taking the time to write a great review. We appreciate the kind words and support. Wishing you all the best.

5/5

Google

Pippa was incredibly helpful and not too pushy when we came to see properties back in October. When we were ready to look again in the new year she was quick to recommend the perfect location for us which was dog friendly. She’s been incredibly helpful throughout the process and we highly recommend Pippa and Chase Buchanan St Margaret’s

Dafydd · 4 February 2025 · Chase Buchanan, St Margarets

Agent replied · 27 January 2025

Good afternoon, thank you for the great review and sharing your experience with Pippa. We are so glad Pippa has been so helpful. We hope you and your dog love your new home. Best Wishes.

5/5

Google

I had the pleasure of working with Alessandro Crettala on my client's purchase. His service was exceptional all around. He consistently kept everyone informed and maintained a great attitude when facing obstacles. Alessandro's professionalism and dedication to ensuring a smooth process were truly impressive. His ability to address challenges promptly and with a positive outlook made a significant difference. I would highly recommend him to anyone looking for reliable and outstanding service.

Evren · 4 February 2025 · Chase Buchanan, St Margarets

Agent replied · 27 January 2025

Hi Evren, thank you for taking the time to write a great review. We are thrilled that you would recommend us due to the service you received from Alessandro. He will be thrilled by the kind words. Best Wishes.

1/5

Google

Horrible seriously I don’t know where to start. How many times I have to ask them not to call me again. The last time I lost my patience because she dared being rude by saying “listen to me” . I’ll go in person soon. Not acceptable , I call it proper harassment

Cris · 4 February 2025 · Chase Buchanan, St Margarets

5/5

Google

Best experience I've had so far with letting agents. They are responsive, reassuring and professional. The onboarding process is also simple and organised.

Wisarut · 4 February 2025 · Chase Buchanan, St Margarets

Agent replied · 24 January 2025

Hi Wisarut, thank you for the great review. We appreciate the support and wish you all the best.

5/5

Google

I have recently rented a property with Louis Dunn and could never thank him Enough for being so patient, caring and efficient. Househunting is always difficult but he makes things so much easier. Many thanks Louis !

Fabiana · 4 February 2025 · Chase Buchanan, St Margarets

Agent replied · 24 January 2025

Hi Fabiana, thank you for the great feedback. We are so glad Louis made the househunting easier. We wish you all the best.

5/5

Google

Lorna Morgan currently manages my property and I cannot fault her, her diligence and attention to detail keep my tenant safe and myself as a landlord fully in the picture. If you want someone to manage your property I cannot recommend her highly enough!! Thank you Lorna - 5 star service 🌟 …

Jenny · 4 February 2025 · Chase Buchanan Plymouth

Agent replied · 6 February 2025

Hi Jenny, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.

5/5

Google

Stephen and the team were brilliant and lovely to work with. They were honest, had attention to detail and hard working. Their marketing of the property was exceptional and they operate with genuine integrity.

S · 4 February 2025 · Chase Buchanan Plymouth

Agent replied · 4 February 2025

Good morning, thank you for the great review. We are thrilled the team were honest and hard working. We appreciate the support and wish you all the best.

5/5

Google

I would highly recommend Chase Buchanan for selling my property recently. As every one knows selling a property can be very stressful but Stephen and Sarah were very very helpful in taking me through the process. They both went the extra MILE to answer all questions and queries.As the old saying goes a company is only good as their staff and in this case the staff are EXCELLENT

Leslie · 4 February 2025 · Chase Buchanan Plymouth

Agent replied · 22 January 2025

Hi Leslie, thank you for taking the time to leave a great review. We are so glad the team were helpful and both went the extra mile. We appreciate the kind words and wish you all the best.

5/5

Google

Great experience

Tom · 4 February 2025 · Chase Buchanan Plymouth

Agent replied · 6 February 2025

Hi Tom, thank you for the great review. Wishing you all the best.

5/5

Google

As a first time renter Ayesha made the whole process stress free. She answered all our questions and was transparent throughout the whole process

Sabrina · 4 February 2025 · Chase Buchanan Teddington