Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 4/5
TrustpilotGood service in difficult conditions
Good service in difficult conditions. The kind and friendly team patiently guided me through the process and ended up selling my house for a good price, though it took more than 7 months and the price was not as high as we originally hoped.
Eleanor · 15 February 2025 · Chase Buchanan Richmond
Agent replied · 24 August 2024
Hi Eleanor, thank you for taking the time to leave a review for Ayesha. It's great to read that she's helped you throughout your property search. Please feel free to reach out again in the future. Best wishes!
★★★★★ 5/5
TrustpilotDaniel Johns is a super star
Daniel Johns is a super star! He went above and beyond to make it a successful sale and supported me throughout the process. I loved working with him. 10 stars!! I would highly recommend.
Samira · 15 February 2025 · Chase Buchanan Bear Flat
★★★★★ 5/5
TrustpilotBest estate agent experience I’ve had
I’ve been so happy with my experience of selling my home through Chase Buchanan in Trowbridge. All the way from marketing to viewings to completion, they’ve always been really clear and efficient with all communication, and they are also lovely people to deal with. I can recommend them 100%!
Louise · 14 February 2025 · Chase Buchanan Plymouth
★★★★★ 5/5
TrustpilotGood work
Every member of the team has been professional and attentive.Adele especially, who was constantly on the case with regular feedback, she was always available when I needed her, which helped enormously to reduce stress.Thank you
Rufus · 14 February 2025 · Chase Buchanan Plymouth
★★★★★ 5/5
GoogleMy wife and I recently relocated to London from the US for work and I was placed in the care of George at Chase Buchanan for my home search.
George and the CB team did a fantastic job of taking the stress out of the process. The property they showed us was exactly what we were looking for, and even though we looked at several properties with a few other agents during our search, it was George and the CB team that nailed it on the first try.
Once we made our offer, George made quick work of getting all of the details sorted. We got approved and signed our paperwork within a matter of hours.
We are so fortunate that we were placed in the care of George and Chase Buchanan. I would recommend him to anyone who is trying to make home searching simple and delightful!
Rushton · 14 February 2025 · Chase Buchanan Richmond
Agent replied · 15 February 2025
HI Rushton, thank you for taking the time to leave a five star review and sharing your experience with the team. Its great to read how they took the stress out of the process. We hope you love your new home. Best Wishes.
★★★★★ 1/5
TrustpilotCalled to enquire about 1 property and…
Called to enquire about 1 property and have continuously been harassed by phone calls non stop!
Sophie · 13 February 2025 · Chase Buchanan Richmond
Agent replied · 21 February 2025
Hi Sophie, we're sorry to see you've left this review. We've just sent you a request via Trustpilot for further details, so we can look into this for you. If you'd like to provide these, we can look to disconnect you from any future communications.
★★★★★ 5/5
TrustpilotSmooth transition process
Smooth transition process, Laura was always available and ready to assist or answer any questions I had as a first time rentor. Very happy with my moving process.
Kimya · 11 February 2025 · Chase Buchanan Bear Flat
Agent replied · 13 February 2025
Hi Kimya, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotGreat Service all round
Laura Burford in the Downend, Bristol Office made the whole process so easy. Great photos and videos taken of property and Marni in the back office completed everything for a swift tenant move in. Thank you Chase Buchanan for the great service.
Mrs · 10 February 2025 · Chase Buchanan Richmond
Agent replied · 24 August 2024
Dear Mrs Martin, we're sorry to read your review. We have only just gained access and management of our Trustpilot page, so if there is anything you would like to discuss further, please do not hesitate to get back in touch.
★★★★★ 5/5
TrustpilotFantastic
Gemma from Trowbridge branch has been fantastic. Full of enthusiasm, checking in on all stages of this process. Cant fault her, 5 stars ⭐️⭐️⭐️⭐️⭐️
Sarah · 10 February 2025 · Chase Buchanan, St Margarets
Agent replied · 14 February 2025
Hi Sarah, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotOverall great experience with this…
Overall great experience with this branch. Shout out to Nathaniel, super attentive and considerate. Thanks again!
Ellie · 9 February 2025 · Chase Buchanan Plymouth
Agent replied · 13 February 2025
Hi Ellie, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotReally supporting throughout the whole…
Really supporting throughout the whole buying process. Gemma was really quick to respond to all queries and made me feel really supported.
Elle · 8 February 2025 · Chase Buchanan Plymouth
Agent replied · 13 February 2025
Hi Elle, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
★★★★★ 4/5
TrustpilotChase Buchanan
Very friendly staff, in particular Laura. She was very helpful and efficient when communicating.
Paul · 7 February 2025 · Chase Buchanan Bear Flat
Agent replied · 13 February 2025
Hi Paul, thank you for the positive feedback. We are so glad Laura was friendly and helpful. Best Wishes.
★★★★★ 5/5
GoogleAyesha from Chase Buchanan was great. I’ve felt with many real estate agents in all parts of the world Ayesha’s professionalism and attention to detail was truly world class can’t fault anything from negotiation stage all the up to handing … More
Abu · 7 February 2025 · Chase Buchanan Teddington
Agent replied · 28 February 2025
Hi Abu, thank you for taking the time to write a great review. We are so glad Ayesha was professional. We appreciate the kind words and wish you all the best.
★★★★★ 5/5
TrustpilotHighly recommend
Highly recommend. Kris Elgar has been wonderful all the way through the process, really patient with my constant questions! Our flat was not the easiest to sell but Chase took over after 10 weeks with another agent and within 4 weeks the offer came in! Thank you to Tom,Adele and Anna for all their help with viewings as well.
Katie · 6 February 2025 · Chase Buchanan Plymouth
Agent replied · 7 February 2025
Hi Katie, thank you for taking the time to write a great review. We are so glad an offer came in quick for you. Wishing you all the best.
★★★★★ 5/5
TrustpilotThe management team is second to none
The management team is second to none, especially, the manager, Molly. She's been providing speedy services to keep the tenants satisfied and I as the landlord can be sure that the property being taking good care off.
ARTHUR · 5 February 2025 · Chase Buchanan Plymouth
Agent replied · 7 February 2025
Hi Arthur, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleRating only, no written review.
Angela · 5 February 2025 · Chase Buchanan, St Margarets
★★★★★ 5/5
GoogleI'm letting a property for the first time with Chase Buchanan. Joel was my first point of contact when I went into the office. He has overseen the process with most of the viewings and phone calls. Joel has been amazing, very reassuring throughout and always friendly and courteous. Everything has been dealt with efficiently and my many questions have been answered very patiently! Thanks Joel and the team.
Rachel · 5 February 2025 · Chase Buchanan Teddington
Agent replied · 7 February 2025
Hi Rachel, thank you for the great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleAyesha was very helpful! Thank you for a great experience ❤️
Amirah · 5 February 2025 · Chase Buchanan Teddington
Agent replied · 7 February 2025
Hi Amirah, thank you for the great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleAyesha has been very helpful with my property search
Urmi · 5 February 2025 · Chase Buchanan Teddington
Agent replied · 7 February 2025
Hi Urmi, thank you for the great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleThanks Ayesha for your help!
Muhammad · 5 February 2025 · Chase Buchanan Teddington
Agent replied · 7 February 2025
Hi Muhammed, thank you for the great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleAyesha is amazing, she's one of the most helpful lettings agent I've come across!
Shab · 5 February 2025 · Chase Buchanan Teddington
Agent replied · 7 February 2025
Hi Shab, thank you for the great review. We appreciate the support and wish you all the best.
★★★★★ 5/5
GoogleThanks Ayesha, always giving good advice and helped me with all my questions!
Sharmin · 5 February 2025 · Chase Buchanan Teddington
Agent replied · 7 February 2025
Hi Sharmin, thank you for the great review. We appreciate the support and wish you all the best.
★★★★★ 1/5
GoogleWorst rental experience terrible communication coordination a nightmare go anywhere but here all other agencies I’ve dealt with in UK have been fine.
Vanessa · 5 February 2025 · Chase Buchanan Teddington
Agent replied · 7 February 2025
Hi Vanessa, we are so sorry you had to leave this feedback. Please can you provide some further information regarding your experience so we can look into this further, thank you.
★★★★★ 5/5
GoogleHad a very lettings positive experience with George. He was efficient, helpful and knowledgeable and made the process stress free for me. Thank you George!
Natasha · 5 February 2025 · Chase Buchanan Richmond
Agent replied · 5 February 2025
Hi Natasha, thank you for the great review. We appreciate the support and wish you all the best.
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