Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleVery pleased with the service we have received from everyone at Holtβs Kenilworth but would like to make particular mention of Anna Sadler who kept us well informed & was always very helpful.
Justin Β· 24 June 2020 Β· Brian Holt Estate Agents Kenilworth
Agent replied
Hi Justin Blair, we are very happy to have provided you with such a positive experience! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Brian Holt Kenilworth estate agents
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5/5
GoogleI have had quite a few viewings with different estate agents but was really impressed with Anna. She was very friendly and showed her eagerness and enthusiasm throughout our viewing. She wanted to gain feedback about every room and anything negative she would simply suggest solutions.
Anna had full knowledge of the house and had done her research before which is not seen nowadays, as in a sellers market the estate agents do not have time.
She had parked her car in a small drive to show the customers it is possible to park in the narrow drive. Commenting on the small garden she made suggestions to move the garage and trim bushes to make it look bigger. She also talked about a park which was opposite the house where the kids could play.
Overall very impressed by Anna and I am sure she will go a long way in her career.
Thank you.
Tanveer Β· 24 June 2020 Β· Brian Holt Estate Agents Kenilworth
Agent replied
Thank you so much for your amazing review about your experience with Anna here at Brian Holt. It is great to hear such great feedback and we are glad we made your experience worth it.
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4/5
GoogleThe team at Brian Holt Kenilworth are professional, friendly and supportive and great at keeping us up to date on viewings/potential buyers. Selling your home can be stressful and itβs really nice to work with a team who are approachable and who you feel you can trust. It doesnβt feel like the team are just interested in the fee , which of course is business. We feel they really want it to work out well for us too. Thank you Helen, Tara and Anna
Trish Β· 24 June 2020 Β· Brian Holt Estate Agents Kenilworth
Agent replied
Trish Green, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brian Holt Kenilworth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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5/5
GoogleKieran has been really helpful, he gave lots of information and was very friendly. Some estate agents can be a bit miserable and uninterested but he was engaging and clearly keen to help us π β¦
Abby Β· 24 June 2020 Β· Brian Holt Estate Agents Earlsdon
Agent replied Β· 24 June 2023
Thank you for the feed back Abby! It was a pleasure to meet you and your family. If you have any further questions, please give us a call. We're always happy to help!
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1/5
GoogleIf you can, don't use these guys! They are only interested in your rent, any other issue you have with the house you rented from them, don't trust them to fix it! They won't! Learn from me! Don't repeat my mistake! The staff in our Coventry branch are Very unprofessional! You have been warned!
Edit: It's been been told this page is for Brain Holts Earlsdon branch not the guys I have been dealing with.
This review was for Brain Holts Warwick Row, Coventry. I have been told It's different from the Earlsdon Branch. Apologies Earldson branch. Will transfer this review to their page and delete.
Favor Β· 24 June 2020 Β· Brian Holt Estate Agents Earlsdon
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5/5
GoogleAndy and the team were really helpful to sell our house for the right price under such a tight time frame and guide us through some bumpy stages of selling and buying our new house.
The in-house broker Matt from just mortgages made communication along the chain easier.
Iβd like to thank all the Brian Holt team in Earlsdon for helping me and my wife get our dream home.
Dan
Daniel Β· 24 June 2020 Β· Brian Holt Estate Agents Earlsdon
Agent replied
Dear Dan and Kelly Thank you for leaving such great and detailed feedback about your experience with Brian Holt Earlsdon. Best wishes from Andy and Team
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5/5
GoogleExcellent experience in every detail. Especially as this was a challenging sale. The team work together and are on top of the situation throughout the process and no matter the difficulties arising they were onto it before it could become an issue. I was fortunate to have Gabrielle as my lead negotiator, but any of the team will give you an equally bespoke service. Extremely experienced in the conveyancing process, Gabrielle ensured both parties solicitors got on with their tasks - without her constantly keeping them on track this process may have taken even longer. Gabrielle liased with banks, mortgage lenders, surveyors and both parties in a constant round to keep us fully informed and deal with all the small issues that can hold up the process.
I originally used one of the cheaper online sales firms- big mistake - waste of money - worse-complete waste of time.
Karene Β· 24 June 2020 Β· Brian Holt Estate Agents Earlsdon
Agent replied
Dear Karene Rennie Wainwright, Thank you for leaving such great and detailed feedback about your experience with Brian Holt Earlsdon estate agents. Best wishes from Gabrielle and all of us at Brian Holt.
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1/5
GoogleHas there been a change of hands because there's a weird operating model going on at Brian Holt? Tried for a week to get a viewing at a bungalow in Hexworthy Avenue for my parents. No appointment was made. Instead my parents had repeated calls from Adam at head office with a hard sell to put their own house on market. It was bizarre. When my dad asked about a time for a viewing Adam knew nothing about it. All he wanted was their house. Adam called my dad buddy and bud. I fedback by email and facebook review but Adam phoned again and called my dad bud AGAIN and tried to get a house valuation AGAIN. My parents never did view the bungalow and our family's attempts to encourage them to move has fallen by the wayside. This was a first tentative viewing for them as I explained when I called originally. It's a big step to downsize at their time of life and the hard sell was the worst approach possible. We feel sorry for the vendor too. Although the office is Coventry based, the hard sell seems to come from a remote site. If zero stars was an option I would have chosen it.
Mary Β· 8 June 2020 Β· Brian Holt Estate Agents Coventry
Agent replied
Dear Mrs Ireland, I am sorry that your and your Fathers experience with Brian Holt has not been a positive one. When we spoke on the phone it was left that you would call me to arrange the viewing. My colleague Christina Stavri spoke to your Father and he explained what he is looking for. At the t ime he felt Hexworthy Avenue would not be suitable for him. If we can be of any further assistance please let me know. Yours Sincerely Luke Reeves Branch Manger
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4/5
GoogleRating only, no written review.
Brian Β· 16 May 2020 Β· Brian Holt Estate Agents Kenilworth
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5/5
GoogleWe had great service provided by Brian Holt, especially Tara who always went the extra mile. They were particularly brilliant when our original solicitors were being difficult.
Thank you again for all your help!
Shoumick Β· 24 April 2020 Β· Brian Holt Estate Agents Kenilworth
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5/5
GoogleGreat service from the Earlsdon branch, particularly from Andrew Gibbs who was supporting us during the purchase process. We were always in regular contact with him which was reassuring as we are first time buyers.
Steven Β· 13 April 2020 Β· Brian Holt Estate Agents Earlsdon
Agent replied Β· 20 June 2024
Dear Steven Leslie, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing a property.
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5/5
GoogleRating only, no written review.
Amy Β· 12 March 2020 Β· Brian Holt Estate Agents Earlsdon
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5/5
GoogleBrilliant service and a great team, thank you for making things transition smoothly and efficiently.
Matt Β· 11 March 2020 Β· Brian Holt Estate Agents Coventry
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5/5
GoogleRating only, no written review.
Deanna Β· 11 March 2020 Β· Brian Holt Estate Agents Earlsdon
Agent replied
Thank you so much for your high rating Deanna!
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4/5
GoogleRating only, no written review.
Jayme Β· 11 March 2020 Β· Brian Holt Estate Agents Earlsdon
Agent replied
Dear Jaymini Garala, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
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5/5
GoogleKieran has been really helpful, he gave lots of information and was very friendly. Some estate agents can be a bit miserable and uninterested but he was engaging and clearly keen to help us π β¦
B Β· 11 March 2020 Β· Brian Holt Estate Agents Earlsdon
Agent replied
Thank you for the feed back Abby! It was a pleasure to meet you and your family. If you have any further questions, please give us a call. We're always happy to help!
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5/5
GoogleRating only, no written review.
Dav Β· 9 March 2020 Β· Brian Holt Estate Agents Earlsdon
Agent replied
Thank you for the Rating Davinder!
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5/5
GoogleRating only, no written review.
Jess Β· 9 March 2020 Β· Brian Holt Estate Agents Earlsdon
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3/5
GoogleRating only, no written review.
David Β· 9 March 2020 Β· Brian Holt Estate Agents Earlsdon
Agent replied Β· 20 June 2024
Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience with us so we can improve our services. Please feel free to reach out to us directly.
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5/5
GoogleMassive thanks to the Earlsdon Office for all their help in selling my house
Emma Β· 9 March 2020 Β· Brian Holt Estate Agents Earlsdon
Agent replied
We are happy that we could help you Emma, thank you for the feedback!
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5/5
GoogleKieran has been really helpful, he gave lots of information and was very friendly. Some estate agents can be a bit miserable and uninterested but he was engaging and clearly keen to help us ??
Abby Β· 24 February 2020 Β· Brian Holt Estate Agents Earlsdon
Agent replied
Thank you for the feed back Abby! It was a pleasure to meet you and your family. If you have any further questions, please give us a call. We're always happy to help!
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5/5
GoogleHad a good experience looking around the property, the Kieran the estate agent was very helpful and was well prepared.
Charlie Β· 24 February 2020 Β· Brian Holt Estate Agents Earlsdon
Agent replied
Thank you again for taking the time to let us know how we did. I really appreciate the feed back. I hope everything goes well for you Charlie!
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5/5
GoogleLovely service from the Earlsdon branch, particularly Andy who was very supportive from start to finish on the purchase of my new home. I have no doubt if I was to sell my home in the future I would not hesitate in using them.
Billy Β· 24 February 2020 Β· Brian Holt Estate Agents Earlsdon
Agent replied
Billy Patterson, thank you for your kind words and this wonderful review! Andy
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5/5
GoogleRating only, no written review.
Eve Β· 11 February 2020 Β· Brian Holt Estate Agents Kenilworth
Agent replied
Thank you so much for you review. We are glad you have received a 5* service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.