Brian Holt Estate Agents reviews from tenants

★★★★★ 4/5

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Brian holt Good Agency

Overall good agency to rent with. They have replied to every question I asked them and keep being helpful. The only thing which I would suggest to improve is the response time and advance clarity around what the landlord agrees to do regarding property management. Examples would include decorating, household electronics replacement and etc. It would save time for everyone involved into process and d would set up tenants' expectations in advance of their rent start date. Everything else is great. They always turn up on time for viewing, it is easy to make an appointment, they always pass my questions to the landlord. I would recommend them in future.

Darya · 17 April 2018 · Brian Holt Estate Agents

★★★★★ 5/5

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Professional and efficient

I am just leaving a quick message for anyone hesitating, looking for a letting agency you can trust. With Brian & Holt, it is the case (I spoke with a few in Coventry and some didn't sound right at all!). I was renting a house in Coventry from them (the tenants being 2 professional) and every time we needed something to be checked, they sent someone, for free obviously. In 1 year we had : the sink unblocked, the dishwasher unblocked, the backyard door adjusted, a new ring bell and someone to check one of the heaters that had a minor failure. Aimee Wotton was very helpful and in the end we had our deposit back (we did a deep clean and left only minor scratches on a couple of walls). An easy and reliable way to rent. Quentin S.

Quentin · 10 April 2018 · Brian Holt Estate Agents

★★★★★ 5/5

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Process of move

Brian Holt provided me and my family with a very quick and easy moving process. All agents were very helpful especially Aimee Wootton who answered all my quiries helpfully and is continuing to do so through our tenancy with Brian Holt.

Kyrie · 2 March 2017 · Brian Holt Estate Agents

★★★★★ 5/5

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Fantastic - Would definitely recommend.

We are incredibly happy with the service we receive from Brian Holt, the team in Earlsdon are always friendly and approachable with any concerns we've had in the property we rent. Due to the both of us being graduates we have had experience with five different estate agencies and Brian Holt is hands down the best one. They contact us immediately with any corrospondence and obviously it varies based on your landlord but we were able to find a property that allowed pets so I could take my sixteen year old cat with me to our new home. It took over two years to find a property that would allow pets at all but to the team at Brian Holt and our landlord it was no bother at all. Highly recommended, currently we are saving for a mortgage and couldn't think of any other agency to go with.

Rachael · 31 August 2016 · Brian Holt Estate Agents

★★★★★ 5/5

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Excellent service provided by the lettings department

I have been renting property for several years and have therefore experienced a variety in the quality of customer service from letting agents. The team at Brian Holt in Earlsdon were excellent and really helpful, the best team I have rented a property through!

Lauren · 14 August 2016 · Brian Holt Estate Agents

★★★★★ 5/5

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Prompt and friendly service to rectify leaks and similar

Rating only, no written review.

Chris · 11 February 2016 · Brian Holt Estate Agents

★★★★★ 5/5

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Very good overall service

Staff are friendly, approachable and professional, efficient service quick to respond to any issues and generally a good all round service and as a tenant that's what you need, would use again

Nikki · 22 December 2015 · Brian Holt Estate Agents

★★★★★ 4/5

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Relatively good experience

As a Canadian expat, having rented in the UK for the past year and a half, I found the overall experience difficult, to say the least. I have dealt with two real estate agencies in the past and Brian Holt was definitely the better of the two. A bit more personable, seemed to care at least a little bit more for the tenant, provided more convenient payment methods for the deposit and the first month's rent, etc. The process of renting was quite transparent and they were timely in getting back to me.

Bogdan · 11 December 2015 · Brian Holt Estate Agents