5/5
Helen and team, extremely professional & helpful. Would highly recommend.
Agent replied
Thank you so much for your kind comments they are very much appreciated.

Trusted Agent profile · Warwickshire
Verified
★★★★★
1,328 reviews across 3 offices and 2 platforms
Brian Holt Estate Agents has three offices, in Coventry, Kenilworth and Earlsdon (Warwickshire). Together they have 1,328 reviews on two platforms, rated 4.6 out of 5 overall.
1,286
Reviews on Google
All 3 offices
42
Reviews on The Trusted Agent
All 3 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
'I would just like to thank Andy Gibbs for all his support, help and hard work during the recent sale of my house. He was always there to offer advice and ...Read all 19 from sellers
Andrew Gibbs was a credit to Brian Holt. The level service he provides when purchasing a property was second to none. I've bought 5 properties and never known ...Read all 5 from buyers
I have used Brian Holt in Earlsdon as my letting agent for many years now. I met 3 companies when making my choice. They were by far the most professional and ...Read all 6 from landlords
I am just leaving a quick message for anyone hesitating, looking for a letting agency you can trust. With Brian & Holt, it is the case (I spoke with a few in ...Read all 8 from tenants
Brian Holt Estate Agents's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Brian Holt Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Helen and team, extremely professional & helpful. Would highly recommend.
Thank you so much for your kind comments they are very much appreciated.
5/5
I have been impressed by Jo Keene's professionalism and attention to detail aligned with a desire to please the customer while ensuring all work is performed in a business like manner.
Dear Adrian, We appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Kind Regards, Rishi Kotak - (Brian Holt Lettings Coventry)
1/5
Absolutely diabolical service. Asked for over 2 weeks to view a property that miraculously has now sold stc. Was told my viewing was awaiting confirmation but nothing. Only found out by looking at rightmove today where it was changed. …
1/5
Absolutely diabolical service. Asked for over 2 weeks to view a property that miraculously has now sold stc. Was told my viewing was awaiting confirmation but nothing. Only found out by looking at rightmove today where it was changed. Typical sales assistant James gave me the worst service ever. Definitely will not be working with an Ex Brian Holt company againNegativeResponsiveness, Professionalism
5/5
Absolutely outstanding service. Anna has gone above and beyond every single time throughout my transaction of selling my home, kept me fully informed & even gone above her duties to get things moving & answer my questions. Thank you to all the team involved!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for this great review, we are very proud of Anna and her passion to get people moving.
5/5
Matt at Just mortgages has been totally amazing. He listened to and found the deal that suited my needs but more than that was supportive throughout the whole process offering advice and help. He went above and beyond and I can not recommend him highly enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
From the first meeting with Helen we knew we where in good hands and to date we have not been disappointed, far from it we have been delighted with the service, communication and the very personal way in the way Helen and her team deal with issues. Plus the nightmare of Covid ! all visits to our house where Covid secure and always communicated back to us within hours of the visit. We would certainly recommend Brian Holt and their team in Kenilworth.PositiveProfessionalism
Thank you so much for your wonderful review. We are really delighted that you are happy with the service that you received.
5/5
Excellent service provided by the team at Brian Holt Estate Agents, Kenilworth. Their professional proactive approach throughout the sales process was very much appreciated. Special thanks go to Helen and Anna. Recommended. J & RPositiveResponsiveness, Professionalism
5/5
Helen and Anna have been fantastic throughout the process of selling our house. Their customer service has been of a very high standard keeping us informed at all stages and I would highly recommend them.PositiveResponsiveness, Professionalism
4/5
Helen and Anna in Kenilworth really made a big effort to market my parents house and then manage the buyer for a successful completion in time for Christmas. They were very caring and understood how stressful the process can be for an elderly couple. Thank you for making their move possible.PositiveResponsiveness, Professionalism
Thank you very much for your review. It was a pleasure to help your family and we hope that your parents will be happy in their new home. Thank you for choosing Brian Holt.
5/5
Helen and Anna were fantastic in facilitating a sale and purchase for my Grandmother. Extremely professional, responsive and empathetic to the situation. They were a pleasure to work with and did a great job.PositiveResponsiveness, Professionalism
It has been our absolute pleasure to help you all. Thank you choosing Brian Holt and for being so wonderful to work with.
5/5
Thank you to Anna and Helen at Brian Holt, Kenilworth for their hard work and commitment in bringing our house sale and purchase to a successful conclusion. Members of staff demonstrate a depth of professional skill together with excellent knowledge of the local property market. Communication is a real strength: the service is personal and support from the team is consistently prompt and clear with a high level of professional integrity. I would recommend the team at Brian Holt, Kenilworth without reservation.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Just started renting a property through these guys, I have to say the experience has been great the whole way, the staff we dealt with (Aimee especially) were very friendly and helpful. Thanks guys!
Dear Pawel, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
As a contractor I have many dealings with Jo Keane. She makes the whole maintenance process extremely easy, with good communication at all times. Pleasure to work along side
2/5
Rating only, no written review.
1/5
Complete lack of customer service..Follow up and feedback is appalling. Office in Earlsdon closed and no notification given to sellers ir landlords.
1/5
Rating only, no written review.
I am sorry that you have left Haart Kenilworth a 1 star review. Unfortunately we do not have any record of your name perhaps you can email us on kenilworth@haart.co.uk and we will try to resolve any issue that you may have experienced.
5/5
I have been a tenant for a number of years and have always found Jo Keane to be exceptionally quick to resolve whatever issues I have large or small. Nothing is too much trouble.
Dear Scott, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
Jo from letting has made the entire experience of letting a property through Brian Holt, smoother and more professional than any estate agents I’ve ever worked with. Time and again Jo has proved efficient with all tasks presented by both myself and the landlord. A real credit to Brian Holt. Thankyou.
Dear Chips, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
I recently had an issue dealt with by Jo Keane on the lettings team. I was very impressed by the professional and courteous manner in which I was treated. I simply explained the problem and Jo resolved it quickly and to my complete satisfaction.. what more can you ask for! Jo is an asset to the business and I am a very happy customer.
Dear Robert, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
After having months of issues, jo Keane was fantastic in her customer service towards my issue. Absolutely would not be in the same house if it wasn’t for her. Great job.
Dear Ross, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
As always, professional and responsive when queries were proposed.
Dear Clare, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
Had issues with a leak, got in contact with Aimee Wootton who provided excellent service
Dear Karl, we appreciate your feedback and are glad you are happy with the service, let us know if there is anything else you need. Regards, Rishi Kotak (haart Coventry now incorporating Brian Holt Lettings)
5/5
Outstanding service, professionalism and extremely lovely team. Anna and Helen go the extra mile. Very impressed and more than happy to recommend.
Thank you very much for your kind comments, we are delighted that you have been happy with the service that we provide.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Coventry has the most, with 966 reviews rated 4.6 out of 5, followed by Kenilworth with 236.
The three Brian Holt Estate Agents offices, by town:
19 reviews from sellers, rated 4.8 out of 5 on average. For example, Gemma wrote: "'I would just like to thank Andy Gibbs for all his support, help and hard work during the recent sale of my house. He was always there to offer advice and ..."
5 reviews from buyers, rated 5.0 out of 5 on average. For example, Baljit wrote: "Andrew Gibbs was a credit to Brian Holt. The level service he provides when purchasing a property was second to none. I've bought 5 properties and never known ..."
6 reviews from landlords, rated 5.0 out of 5 on average. For example, Lisa wrote: "I have used Brian Holt in Earlsdon as my letting agent for many years now. I met 3 companies when making my choice. They were by far the most professional and ..."
8 reviews from tenants, rated 4.8 out of 5 on average. For example, Quentin wrote: "I am just leaving a quick message for anyone hesitating, looking for a letting agency you can trust. With Brian & Holt, it is the case (I spoke with a few in ..."
Yes. In The Trusted Agent 2026 awards: Brian Holt Estate Agents, Coventry won Platinum; Brian Holt Estate Agents, Kenilworth won Gold.
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