Trusted Agent profile
★★★★★
1,944 reviews across 9 offices and 4 platforms
Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Ash Vale, Cobham and Petersfield. Together they have 1,944 reviews on four platforms, rated 4.7 out of 5 overall.
1,755
Reviews on Google
All 9 offices
68
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 9 offices
116
Reviews on Trustpilot
Business-wide
Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.
Showing 1,755 reviews on Google only. Show every review
5/5
GoogleThanks Josiah for the smooth experience! Would recommend
Thank you very much for your time for writing your review. We are pleased that you have had a positive experience with us. Regards Bourne Estate Agents.
5/5
GoogleGreat estate agents. Charlotte Keep especially was extremely helpful. Amazing staff and extremely friendly.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for your 5* review
5/5
GoogleRating only, no written review.
5/5
GoogleA professional and friendly bunch. Very responsive. Full marks.
5/5
GoogleA BIG THANKYOU! Hayley & Rob. Your help has been invaluable.
5/5
GoogleVery friendly and proactive service. Would definitely recommend or use again.
1/5
GoogleAn expensive and very unfriendly letting agents. Would never, ever rent property from them again, and have warned all friends and family against doing so.
5/5
GoogleGreat all round service from start to finish!! Would highly recommend Bourne to anyone.
5/5
GoogleExcellent! Very professional and fantastic cuatomer care!They have made the renting process a piece of cake.
4/5
GoogleGreat service from Haley, client manager at Bourne, really works hard to ensure everything happens on time and goes as smoothly as possible.
5/5
GoogleWe have been more than impressed with the service whilst renting our new home. Jos and all rest of the team have been extremely helpful and we highly recommend them.
4/5
GoogleI have rented and now I have bought through Bourne.Both experiences have been as pain free as you can get when going through these experiences.
1/5
GoogleI wouldn't use this company ever again for either sales nor lettings. I had a series of very bad experiences for the circa 3 years within which I was contracted to and forced to interact with them. Even just seeing their company logo now brings back terrible memories which I'd rather forget about.
5/5
GoogleAs a landlord I am very pleased with the service I receive from Bourne Estate Agents, fast delivery and turnaround on all issues we need to deal with on the Month to Month Basis, Lauren is a Star !!
5/5
GoogleThank you Lauren for sorting our rental renewal quickly and easily. You’ve made the whole experience stress free for once. I really hope we deal with you again! Thank you!
5/5
GoogleI have always had a fast and efficient service from Bourne Estate Agents in renting out my property. They are friendly and professional and I would always use them again
5/5
GoogleI can not fault the service I received from Josiah. He was so accommodating when we had trouble getting to the viewing and gave us all the information we needed and more. I will 100% be using his branch when we start up our property search again in the future.
5/5
GoogleWe couldn't fault Josiah and Matthew - both were proactive, polite and professional. They acted very quickly to arrange our letting and we wouldn't hesitate to recommend them.
5/5
GoogleAfter spending 9 months with another high street estate agent in Farnham, I switched to Bourne who sold my property within 4 hours - to an existing client. Unbelievable!
5/5
GoogleHaley Prescott We cannot thank Haley enough for perseverance in making our exchange happen today. It would not have happened without her. We are so grateful we had her in our corner. Best wishes Ann & Wayne
5/5
GoogleI can’t recommend Bourne enough!! All of the team have been fantastic! Was always kept in the loop through the whole process, from start to finish. Really lovely friendly people too!! Thank you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Bourne Estate Agents is among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode across eight branches.
ESTAS winners in three years, the group and its branches: 2024, 2025, 2026. ESTAS award winner every year since 2024.
ESTAS awards by year, 2024 to 20252025 2 Gold, 2 Silver, 2 Bronze, 1 Best in County and 8 Best in Postcode across eight branches ESTAS 2025 winners
2024 1 award ESTAS 2024 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Bourne Estate Agents is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Farnham has the most, with 542 reviews rated 4.7 out of 5, followed by Guildford with 531.
The nine Bourne Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Farnham won Gold, Alton won Trusted Agent and two more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in South East, and its branches won 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode awards. The group and its branches have also won 22 other industry awards since 2018.
