Trusted Agent profile

Bourne Estate Agents in Farnham, Guildford, Woking and 6 more

4.7

★★★★★ Excellent

1,944 reviews across 9 offices and 4 platforms

Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Ash Vale, Cobham and Petersfield. Together they have 1,944 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,755

Reviews on Google

All 9 offices

Facebook logo

4.6 / 5

68

Reviews on Facebook

Business-wide

Yell logo

4.2 / 5

5

Reviews on Yell

All 9 offices

Trustpilot logo

116

Reviews on Trustpilot

Business-wide

Our offices

Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,755 reviews on Google only. Show every review

5/5

Google

I wanted to write a few lines about the excellent service that Lindsey and & Josiah from Bourne Estate Agents provided on my recent flat rental. Both Lindsey and Josiah were very patient and professional throughout the whole (short) process. Having never rented property before and being in a 'Change or Circumstance' situation my application, offer and acceptance was handled in a very comfortable and appropriate manner. I would recommend them and would not hesitate to use their services again should the requirement arise. Thankyou Lindsey & Josiah !

James · 14 June 2019 · Bourne Estate Agents Godalming

5/5

Google

The service I received from Bourne Estate Agents was simply wonderful! Everyone was highly professional, extremely supportive and very friendly, all of which ensured that my move was seamless and stress-free. They were great to work with and I would highly recommend their service!

Sarah · 14 June 2019 · Bourne Estate Agents Godalming

5/5

Google

Rating only, no written review.

Jeremy · 14 June 2019 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Thank you Jeremy Pateman for your feedback. Kind Regards The Team at Woking.

5/5

Google

Excellent service from a great team, thank you.

Leigh · 14 June 2019 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Thank you Leigh Smithers for your feedback, we are always hear to help. Kind regards The Team at Woking.

5/5

Google

Very efficient and helpful! Would definitely recommend.

Victoria · 14 June 2019 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Thank you Victoria Lloyd for your feedback. Kind regards The Team at Woking

5/5

Google

Great agency and great people, very helpful and kind. Would recommend 100%

Betty · 14 June 2019 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Thankyou Betty for your Feedback Kind Regards The Team at Woking

5/5

Google

As a first time buyer, the team at Bourne Woking made me and my partner feel very comfortable and put at ease during a stressful process to which is buying a property.

Natasha · 14 June 2019 · Bourne Estate Agents Woking

5/5

Google

Andy, Ross and their team are a brilliant bunch of guys. They're enthusiastic from the word go, very professional and offer a good old fashioned honest service with a modern twist. I cannot praise them enough.

Dom · 14 June 2019 · Bourne Estate Agents Woking

5/5

Google

Despite a "tricky Leasehold" sale the enthusiasm and approach shown by the Team in finding us potential buyers in less then 7 days was gratifying. Considering some of their competitors had our property on their books for 2 months without any meaningful viewings demonstrates the strength of this team.

Pete · 14 June 2019 · Bourne Estate Agents Woking

5/5

Google

A great service provided by Bourne, and in particular Dianne, on the property we have rented through them. Any issues we have are dealt with efficiently and quickly, and to our satisfaction. I would highly recomend them.

Ian · 14 June 2019 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Thank you Ian Crockford for your feedback, our Property Management Team are always hear to help. Kind regards The Lettings & Property Management Team at Woking

5/5

Google

Very professional and dedicated team in Woking (Nicola, Julie, Dianne etc.). Few amazing facts from our experience: a) flexible viewing arrangements (e.g. after 6.00pm, open to 2nd viewings), b) paperwork made easy and c) efficient property management. I'd highly recommend Bourne Estate Agents in Woking.

Riad · 14 June 2019 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Thank you Riad Bouzaher for your feedback, its great to hear you have had a good experience with the whole team including Property Management, we pride ourselves on going above and beyond for our Landlords and Tenants. Kind regards The Lettings Team at Woking.

5/5

Google

We are very happy with Bourne' services. Nicola and the team there are people that you can trust and who are very professional, flexible and dedicated as well. We used their services to rent our actual house and we are very happy. We recommend !

Julien · 14 June 2019 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Thankyou Julien for your feedback, we are always here and happy to help should you need anything further. Kind regards The Lettings Team at Woking.

5/5

Google

We originally had our house up with another estate agent who not only struggled to sell the house, but were also poor on the communication front. From the moment we contacted Andy the experience couldn’t have been any more different. He made a number of ‘bold’ promises but I am pleased to say the team delivered on those plus they kept us up to date throughout the whole process and pushed everything along. I would highly recommend Andy, Jim and the team to anyone looking to sell their house and need to do it quickly!

Ady · 14 June 2019 · Bourne Estate Agents Woking

5/5

Google

If you are thinking of selling your home and need an Estate Agent you can trust than look no further than Bournes Estate Agents in Woking. They understand the market and actively promote your property to ensure they maximise the potential of your home. To say they 'go the extra mile' is an understatement and my advice to any prospective sellers is to engage Bournes Team and be directed by their knowledge and expertise in terms of marketing your home. Thank you Bournes for all you have done for us.

Debra · 14 June 2019 · Bourne Estate Agents Woking

5/5

Google

Andy and his team sold my house in the midst of all the Brexit madness. Their initial appraisal was well researched and the subsequent marketing strategy was planned and executed in the same conscientious manner. The service and communication was exemplary and they maintained the same high standards through out (we had 40 viewings through no fault of their own) - I cannot fault them. If you want to sell your house in Woking, use Bourne.

Olie · 14 June 2019 · Bourne Estate Agents Woking

5/5

Google

I am very impressed with the staff at Bourne. Outstanding level of service: knowledgeable, capable and helpful. I have rented my property with several agencies in Woking and Bourne are by far the best. Lovely staff too. My 5 star recommendation says everything.

Christine · 14 June 2019 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Thank you Christine Ibbotson for your feedback, it has been a pleasure working with you. Kind regards The Lettings Team at Woking.

5/5

Google

We recently sold our property almost 12 months to the day from when we first put it on the market. We used the services of a number of agents (including their London connections). Bourne Estate agents was the last agency to be brought on board. However, although they came close, they did not actually make the sale. So why give Bourne a five star performance rating? In a bizarre sequence of events, on acceptance of our sale offer, the agency credited with the sale took a background seat and from then on had minimal involvement through to completion. As a consequence, we worked directly with the buyers ourselves. Unbeknown to us, in the three month period it took to get close to contract exchange, the Woking property market underwent a significant price correction. As a seller in an increasingly complex and ever changing market, we would have struggled had it not been for the intervention of our unpaid silent partner. Let me introduce Andy Gearing from Bourne Estate Agents of Woking. Andy’s sound advice and guidance in what turned out to be a very tough three months, undoubtedly kept the sale alive. Although there was no financial incentive either for Andy directly or for his agency, working behind the scenes, he went far beyond his remit in his support of our situation. Always available to listen to our moans about the state of the market, he took much of the pressure off us. For the first time we got an honest assessment of the challenges we were facing. This was also backed up with potential solutions one of which we implemented successfully The coming months will be challenging for both buyers and sellers alike. Most will work with one or two agents. We worked with six, and interviewed a number of others. If I knew then what I know now, I would have gone straight to Bourne in the first place. Lesson learned- thank you for all your 'pro-bono' advice and guidance

Iain · 14 June 2019 · Bourne Estate Agents Woking

5/5

Google

Andy and the team at Bourne were great from start to finish. They took a slightly different approach to other agents we had been with and suggested a few tweaks and jobs that would help the sale and they sold our house in the first weekend on with them. I couldn't say a bad word about them - a breath of fresh air and they secured our asking price too! Thanks to all the team at Bourne Woking.

Matthew · 14 June 2019 · Bourne Estate Agents Woking

5/5

Google

Andy, Ross, Jamie and the team were fantastic in helping us sell our property. Andy who initially came to give us the valuation came across friendly, enthusiastic and professional. The whole team maintained high standards through out the process. Given the current market, it took a while to sell the property but we were kept up to date every week and was given prompt feedback on viewings. After an offer was made and accepted, Jim kept both sides updated and even helped with communication with our buyer. Thank you very much.

Vajira · 14 June 2019 · Bourne Estate Agents Woking

5/5

Google

Thank you to Andy, Ross, Jamie and the team at Bourne for managing a particularly long and difficult sale in an uncertain market. Their professional, friendly approach and dedication to seeing the sale through to the end has been highly appreciated. I would highly recommend making Andy and the team your first stop when selling a property would certainly do business with them again without hesitation.

Jamie · 14 June 2019 · Bourne Estate Agents Woking

5/5

Google

We have just exchanged on the sale of our property which was marketed by Bourne. I bought the house via Andy four years ago and so asked him to help on our sale, after trying unsuccessfully to sell through two other agents. We have been very happy with the support from Bourne over the past couple of months, both when negotiating the deal and then in the past week or two in getting it to exchange, despite some last-minute frustrations. I found Andy and his team effective, helpful and responsive, and would recommend without hesitation.

Gareth · 14 June 2019 · Bourne Estate Agents Woking

5/5

Google

l was with another agent before appointing Borne and had a number of viewing with no offers made. I changed to Bourne and received an offer after several weeks from a very committed buyer. I found Andy and the team in the Woking office able to arrange more suitable viewers for my property and very helpful throughout the process the whole process from viewings to completion. I would be very happy to use Bourne in the future and recommend them to prospective sellers and buyers.

Guy · 14 June 2019 · Bourne Estate Agents Woking

5/5

Google

Andy , Ross , Jamie & the team in Bourne Woking have been fantastic to deal with. They were very helpful & responsive , making sure lines of communication were kept open , questions and queries were dealt with as quickly as possible and that everyone was doing what they needed to do , to ensure the transaction moved along . It was a difficult transaction and without their professionalism and support it would have fallen apart along time ago. I personally felt they went way beyond the service you would typically expect from any estate agent. I would highly recommend them and will definitely be returning to work with them in the future.

Dawn · 14 June 2019 · Bourne Estate Agents Woking

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Bourne Estate Agents is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Lettings
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, South East

ESTAS 2026: 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode across eight branches.

ESTAS winners in three years, the group and its branches: 2024, 2025, 2026. ESTAS award winner every year since 2024.

ESTAS awards by year, 2024 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Bourne Estate Agents is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.

EA Masters by year, 2018 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Bourne Estate Agents

Which Bourne Estate Agents office has the most reviews?

Farnham has the most, with 542 reviews rated 4.7 out of 5, followed by Guildford with 531.

Where are the Bourne Estate Agents offices?

The nine Bourne Estate Agents offices, by town:

  • Alton: 72a High Street, Alton, GU34 1ET
  • Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
  • Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
  • Esher: 29 High Street, Esher, KT10 9RL
  • Farnham: 29 Downing Street, Farnham, GU9 7PD
  • Godalming: 41 High Street, Godalming, GU7 1AU
  • Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
  • Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
  • Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Farnham won Gold, Alton won Trusted Agent and two more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in South East, and its branches won 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode awards. The group and its branches have also won 22 other industry awards since 2018.

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