Trusted Agent profile

Bourne Estate Agents in Farnham, Guildford, Woking and 6 more

4.7

★★★★★ Excellent

1,944 reviews across 9 offices and 4 platforms

Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Ash Vale, Cobham and Petersfield. Together they have 1,944 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,755

Reviews on Google

All 9 offices

Facebook logo

4.6 / 5

68

Reviews on Facebook

Business-wide

Yell logo

4.2 / 5

5

Reviews on Yell

All 9 offices

Trustpilot logo

116

Reviews on Trustpilot

Business-wide

Our offices

Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,755 reviews on Google only. Show every review

5/5

Google

Excellent service - responsive and helpful - and really positive relationship.

Jacqui · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Thank you Jacqui, it was a complete pleasure to help you as always

5/5

Google

We have had a fantastic experience. Special thanks to Haley and Rob for managing the purchase of our home so well.

Rachael · 21 June 2019 · Bourne Estate Agents Farnham

5/5

Google

Nicola and Matt helped find tenants for my BTL very quickly. Will definitely use them again.

Tony · 21 June 2019 · Bourne Estate Agents Farnham

5/5

Google

Adrian thank you for all your support with our successful sale. As you know it was a challenging time and to achieve the sale we did was clearly down to the input of your team. We appreciate your contribution.

John · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi John, thank you so much for your comments, it was a pleasure to act for you, take care-Adrian

5/5

Google

I'm very happy to have found an agency like Bourne, thanks to them I was able to find and rent the most suitable property for me.And thanks to Nicola who personally cared about my case. I highly recommend them.

Antonella · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Thank you, helping people to find their ideal home is what we strive to achieve - it's then a bonus when the clients are such a pleasure to deal with as you and your family have been

5/5

Google

Absolutely fantastic company. Couldn't recommend them highly enough. Special credit goes to Haley Prescott who went above and beyond the call of duty. Incredibly efficient and focused, always ahead of the game and best of all, in sometimes very stressful situations remained calm, polite and kept her sense of humour and enthusiasm in place. 5 STAR SERVICE!

Abigail · 21 June 2019 · Bourne Estate Agents Farnham

5/5

Google

Bella and Rob did a fantastic job, Rob was excellent at negotiating and getting the viewings, Whilst Bella was fantastic at carrying out the viewings to a high standard. Highly recommend Bourne’s. Thank you Bella and Rob for all that you both did.

Helen · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Thank you so much for writing a lovely review. We are so pleased to have helped. Rob and Bella were so happy to help.

5/5

Google

Really positive experience buying through Bourne Estate Agents. Haley is fab and was totally on top of all links in the chain, keeping us informed and chasing everyone along! Would highly recommend

Nicola · 21 June 2019 · Bourne Estate Agents Farnham

5/5

Google

We had an amazing experience of purchasing our home in Farnham with bourne recently. Thanks to all the team and special credit to Alex, he has been brilliant throughout and handled everything professionally. 100% recommended.

Sundus · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Good afternoon, thank you so much for your kind comments and Alex is so pleased for you. We are glad the experience was amazing. If we can help in the future please do let us know. Take care-Adrian Cannon

5/5

Google

Fantastic sales service. Rob was one of the nicest, most professional agents we met on our home hunting travels - he really eased the stress of buying a home. Great customer service, attentive, always upbeat and on-the-ball. Highly recommend and plan to use their services again in the future.

Rebecca · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Rebecca, thank you so much for taking the time to review Bourne. Rob and the team are delighted with your comments and are so pleased for you. You have a lovely house to enjoy. All the very best for the future-Adrian cannon

5/5

Google

Selected Bourne to sell my house. Alex and Adam were brilliant throughout. Clear communication and they worked hard to market the property. We had an offer and many views very quickly!

Susie · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Thank you so much Susie, you are always a ray of sunshine and a real pleasure to deal with. I wish you every happiness for the future-Alex

5/5

Google

l was with another Agent for three months and had three viewings in that time. I changed to Bournes and sold my property within a week. They were professional throughout the process and allocated a Client Manager who managed to the whole journey . I would have no hesitation in recommending Bournes

Peter · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Peter, thank you for posting this review, I really appreciate it. It was a real pleasure to help you get a sale and to move on. All the best for the future-Adrian

5/5

Google

After trying so many agents with very poor service even the largest in the area proved to live up to the stereotyped estate agents image, we gave these guys a shot. They proved to ge worth it, we had basically all but gave up with poor service elsewhere however Bournes completely turned things around and achieved what the cowboys could not, good qualified viewings and ultimately our buyer. Bella was present at all viewings and Rob looked after the follow up, cannot speak highly enough of both of them. Highly recommended!!!!!

Roy · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Dear Roy, thank you ever so much for your kind words and review, we really do appreciate it. We are delighted to have found you a buyer and exceed your expectations, all the very best for the future and enjoy France!

5/5

Google

I used Bourne Estate Agemts this summer as myself and my family were hoping to move to Farnham. We did our viewings with Alex Bulpitt. We found Bourne Estate Agents and Alex brilliant to work with they understood what we needed, didn’t send us to unsuitable houses although we did struggle to find what we wanted in our budget. But at the last minute when we had almost given up Alex called with a fabulous property which was absolutely perfect for us and we quickly secured it and we are so happy with it. Alex totally understood what we wanted and needed in a house and it felt like he found it for us and we are immensely grateful. Bourne then took us through the sale process and Haley at the Bourne office them came into her own guiding us though the legal terrain and getting the sale through smoothly. We can’t thabk them enough we now have a perfect family home. Thank you so much all at Bourne.

CAROLYN · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Dear Carolyn Thank you for your review. It was an real joy to deal with you and find your perfect family home. This is why I love doing what I do!. All the very best for the future-Alex

5/5

Google

So pleased that we sold our house through the Bourne, brilliant customer service, friendly team, who work so hard for you. Main thanks go to Rob Skuse, who we are very grateful to, he worked relentlessly to help us get our home sold, kept in touch with us the whole way though, supporting us at all times. Five stars throughly deserved. Thank you.

Kim · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi kim, thank you so much for your review, we really do appreciate it. It was a long process and we are all going to miss speaking to you on a daily basis!. We wish you all the happiness in your new home.

5/5

Google

We cannot thank everyone at the Bourne enough. We have had such an easy, smooth sale and purchase from start to finish. We would like to say a special thanks to Robert Skuse who knew exactly what we wanted in our next property and found it for us. We are so happy. If we decide to sell again we will 100% be using the Bourne again. Thank you.

Leon · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Dear Leon Many thanks for your kind review we really do appreciate it. The whole team are delighted to have got you moved and that we found the perfect house for you.From Robert and the rest of the team, we wish you all the very best for the future. Kind regards Adrian

5/5

Google

Adrian visited our home to provide advice as to it’s likely value following a future redesign and renovation. Adrian provided open and honest advice and answered all of our questions. We have previously sold a property through Bourne and have recommended their services to friends and family. Bourne have always provided our family with an excellent service.

Vics · 21 June 2019 · Bourne Estate Agents Farnham

2/5

Google

We dealt with Bourne estate agents from Sep -Dec 2017, while buying a house in the Farnham area. They were ok, but not any better than any other estate agent. We had to really drive the whole process, we felt they were a bit slow, not that efficient with their admin and we seemed to be dealing with about 3 different agents which was confusing. On the positive they were enthusiastic and helpful over the phone, perhaps they just need to improve their process.

Ros · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Dear Ros, Thank you very much for taking the time to post a review, I really do appreciate it. I am of course truly sorry to read your comments within your recent review. We strive to provide our vendors and purchasers with excellent customer service, resulting in a successful exchange and completion. We are beyond disappointed that you feel you did not receive an excellent service from us. Going forward, we will take all of your comments on board and do our upmost to ensure all the issues you have highlighted are not repeated in the future. Regards Adrian Cannon, Local Director

5/5

Google

I honestly cannot praise the Bourne Sales team highly enough - specifically Robert Skuse. He was truly brilliant every step of the long and difficult way to buying my dream house. He is professional, knowledgeable and really goes the extra mile to make sure things get done. He was so supportive and positive every step of the way and always available to speak and offer advice. He was relentless in making sure I had a positive outcome and thoroughly deserves five stars (if not 10!)

Caroline · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Caroline, thank you for spending the time posting a review. Rob has been delighted to help you and we are so pleased for you that the purchase has gone through. We wish you all the happiness in your new home. Kind regards-Adrian

5/5

Google

We have just purchased a property through Bourne Estate Agents in Farnham. It was a complicated deal with Probate and Title issues and at times seemed as if the transaction would never be completed. Haley Prescott went above and beyond her role for us in effecting the completion, chasing our legal team on numerous occasions. She was just brilliant. Alex Bulpitt is also a superb member of the team. He is charming, always wanting to help and has fantastic people's skills. He has impeccable manners and is a delight to deal with. Bourne are very fortunate to have them on their team.

Jennifer · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Dear Jennifer Thank you ever so much for taking the time to write a review. This was a difficult purchase for you, but we are so delighted all went through in the end. Your kind comments are so very much appreciated. We hope you enjoy living in Farnham, all the very best-Haley & Alex

5/5

Google

Hannah you were amazing with the way how you kept on top of everything whilst ensuring everything was done to make the process of our move happen fast. You kept me updated and you went that extra mile to advice me where needed & helped me further with extra links to make my move smooth as possible. You were friendly & approachable and I would definitely return to you if I am ever to move homes again in the Farnham area. I would also like to state that, I went through many estate agencies during my search for the right type of home, But, I found Bourne estate agents of Farnham to be the best out of the lot. This opinion of mine, is based on their efficiency and approachable manner, over the phone as well as in person. Thank you for all your efforts in helping me succeed in finding our home. I would definitely recommend you to anyone.

Dilly · 21 June 2019 · Bourne Estate Agents Farnham

5/5

Google

We used Bourne in August to sell our first home, they were excellent from start to finish. Clear on costs and managed our expectations with our expected selling price. We had found a house to buy through another agent but at no point were they pushy for us to buy through them also. We bought and sold our house within 3 months and Adam, Alex & Hayley were fantastic from start to finish.

Nigel · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Dear Nigel Thank you for spending the time to review Bourne and my team. I am delighted that the sale went well and you found the service from Adam, Alex and Haley was fantastic. All the very best for the future and have a fabulous 1st Christmas in your new home-Adrian

5/5

Google

We are a long standing customer of the rental team at Bourne and have always been extremely pleased with their service for us as a landlord. Most recently we have been a sales client and have to say that, despite our journey being a turbulent one, Rob and his team have gone over and above. Without their hard work and sense of urgency when obstacles arose, I’m not sure we would have continued. In a tricky market it’s reassuring to have diligent professionals in your corner. Just amazing and we cannot thank them enough for their efforts.

Emma · 21 June 2019 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hello Emma, thank you for spending the time to post a review, myself and the team are so grateful for your comments. We appreciate your business, and we wish you all the best for the future. All the best-Adrian

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Awards

The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Bourne Estate Agents is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Lettings
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, South East

ESTAS 2026: 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode across eight branches.

ESTAS winners in three years, the group and its branches: 2024, 2025, 2026. ESTAS award winner every year since 2024.

ESTAS awards by year, 2024 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Bourne Estate Agents is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.

EA Masters by year, 2018 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Bourne Estate Agents

Which Bourne Estate Agents office has the most reviews?

Farnham has the most, with 542 reviews rated 4.7 out of 5, followed by Guildford with 531.

Where are the Bourne Estate Agents offices?

The nine Bourne Estate Agents offices, by town:

  • Alton: 72a High Street, Alton, GU34 1ET
  • Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
  • Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
  • Esher: 29 High Street, Esher, KT10 9RL
  • Farnham: 29 Downing Street, Farnham, GU9 7PD
  • Godalming: 41 High Street, Godalming, GU7 1AU
  • Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
  • Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
  • Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Farnham won Gold, Alton won Trusted Agent and two more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in South East, and its branches won 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2018.

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