Bourne Estate Agents in Farnham, Guildford, Woking and 6 more

★★★★★ 5/5

Google

Bourne were fantastic, nothing was ever too much trouble. They helped with all my queries and found me great tenants!PositiveResponsiveness, Professionalism

Claire · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 1/5

Google

While the Agency provided for a good viewing experience of the properties, they were unprofessional and biased in their dealings between landlord and tenants. The agency did not defend the tenants rights and rarely upheld its role of tertiary party. This manifested particularly in the form of the agency ignoring breaches of contract done by landlords (landlord entering the premises without notice and readjusting the furniture to her liking whilst also going through multiple bedrooms/closets). If your tenants rights are to be upheld, as a former tenant, I do not suggest hiring the services of this agency.NegativeProfessionalism

Giovanni · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

I highly recommend Tom at Bourne who did an exceptional job at selling our property in Guildford. He was extremely professional throughout the process.PositiveResponsiveness, Quality, Professionalism, Value

Jacob · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

Jim & Tom were really helpful, freindly and generally very good. Would happily reccomend Bournes as an estate agent for anyone needing a house sale.PositiveResponsiveness, Quality, Professionalism

Robert · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

A few challenges along the way outside of Bourne's control but all members of staff have been very friendly and helpful through out the entire process, Tom and Jim have both been great and get 5 stars from my partner and I with quick response time and with answers to questions I would recommend Bourne for surePositiveResponsiveness, Quality, Professionalism

Alex · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 1/5

Google

Stay away if you're a student!! I had a horrible experience with this estate agents! They're extremely unhelpful and are just out to try and take your money. I rented a property with three other students and we had nothing but problems throughout our whole tenancy. They're extremely unprofessional and didn't respond to emails or calls. We had to actually get friends and family to call as we were being ignored. Our deposit was deducted wrongfully as apparently the property wasn't clean despite us paying over £300 for a professional cleaner! Throughout COVID many of our friends who were with a different agency received a rent reduction but no such thing was offered to us despite one of the girls' families being made redundant and struggling to pay rent! They tried to charge us for problems that already existed within the property and only dropped it when we provided photo evidence from the day we moved in.Please stay away especially if you are a student they're customer service is just disgusting and shameful!

Ria · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

David Lowther helped me with the purchase of my first flat. As a first time buyer the whole experience was really smooth thanks to David who was always present and helpful with excellent communication skills, professionalism and availability on quite busy times! A big thank you to you David and will definitely recommend you and your team to everyone!PositiveResponsiveness, Quality, Professionalism, Value

Eddy · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

Great service from both Tom and Jim. They were helpful and made buying our first home fear free! The process was smooth and Jim checked in regularly to keep us in the loop. We are also delighted to be in before Christmas too! thank you

Khara · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

Very professional and helpful I would like to thank Lucy who showed us the property she was very professional and helpful she answered all our questions and directed us in the right direction. Jess was very helpful and responsive with all our queries, she went with us to the property and wrote down all the things we wanted done to the flat and made sure the landlord is aware of all the issues we wanted done before we move in. I recommend Bourne agency guildford if you are planning on finding a property.PositiveResponsiveness, Professionalism

Saher · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

We recently sold our property through Bourne Estate Agents in Guildford. They offer a very friendly, professional and reasonably priced service. We were always able to contact them and have any queries answered promptly. Ross, who came out for the valuation, knows the area and his job well and offers sound advice. He did not try to pressure us into reducing the price of our property, which appears to be the Modus Operandi of some Estate Agents. He worked with us to achieve the best price. Ross was very ethical and professional in his approach, always giving due consideration to the best interests of his clients. Tom, who arranged the viewings did a great job. He arranged viewings and communicated well with us, providing feedback. Sophie, Suzie and Sarah, who showed prospective buyers around were pleasant, friendly and conducted themselves well in difficult circumstances due to Covid restrictions. Karen, at the office responsible for the administration, ensured everything went smoothly. We would particularly like to thank Jim, who looked after the chain after the sale had been agreed. This is an area of considerable importance, as without careful monitoring and handling of things, a house sale can fall through. Due to the incompetence of other estate Agents, and some solicitors, Jim had to undertake work that others (not Bourne’s) should have done. We do believe that without his sustained interventions, our House Sale would not have happened. He calmly, and in a friendly and professional manner, communicated with other Estate agents and Solicitors to get things moving in the right direction and achieve the desired results of Exchange and Completion. Thank you Bourne Estate Agents in Guildford for helping us to sell our house.

Irfan · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

David Lowther dealt with our Purchase and i have to say he and Bourne were very professional throughout the whole process. Communication was excellent and the purchase went through quickly and hassle free. I definitely recommend Bourne.PositiveResponsiveness, Quality, Professionalism, Value

David · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

What great service. We have struggled for months to secure a rental before arriving in UK and with Bourne Estate Agents, we secured a rental in only 3 days before landing. They have been so helpful and accommodating in all aspects and even called us in SA. Would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Kerry · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

Thank you for selling our house! It was a very busy time for everyone involved. Jim Norman and the guys at Bourne did a great job keeping in touch and moving the sale through every day. Thank you! Highly recommended :-)PositiveResponsiveness, Quality, Professionalism, Value

Gavin · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

The Bourne team at Guildford were brilliant in the sale of our property. Ross, David, Tom, Alex and Jim always went the extra mile to help get the sale complete. Would highly recommend anyone to use this estate agent.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

Very pleased with our choice of Bourne's for the sale of our house in Merrow. The Guildford office is a hive of activity and everyone very pleasant. David handled the transaction right through to completion, applying a lot of effort to get the solicitors talking and progressing it. Always got a prompt response to any issues whether by email or phone. Thanks !PositiveResponsiveness, Quality, Professionalism

Carole · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

We thoroughly recommend using Bourne. They are pleasant, experienced, and they know the market well. They showed great perseverance and good humour throughout. Ross in particular was very understanding to my elderly mother and put her at ease. Bourne certainly earned their commission on our sale.PositiveResponsiveness, Quality, Professionalism, Value

Nick · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

They were very helpful. We had dealt with several agents before who were all pretty much lying about properties so we would take them, but Bourne were honest and up front about everything. Maddie Waterman was also a great help and very patient despite the hundred times I called her to ask questions.PositiveProfessionalism

Mudasser · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

We have just completed the sale of our house, and purchase of our next home. Ross at Bourne's came to see our house and proposed a pricing strategy for its sale which worked very well. We had about 20 viewings by potential buyers, most of whom seemed to be sensible and realistic prospects. Our house was on the market for a couple of months (late summer 2020) by which time we had a buyer at a price we were happy with. We were impressed by the knowledge and experience that Ross brought to the sale process, and the depth of his understanding of our market segment and locality. Once the sale was agreed, Tom and Jim kept the process moving through to exchange of contacts and completion two days ago. In summary we are happy with everything that Bourne's did for us, and would not hesitate to recommend them to others.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

Bourne Estate agents have helped us with the purchase of our house. The whole experience was smooth thanks to the agents at Bourne who were present and helpful throughout. 10/10 for communication skills, professionalism and availability. A big thank you to Bourne from us, definitely recommended.PositiveResponsiveness, Professionalism

Aurora · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

Ross came to value my mum’s house after her death. He was professional, friendly and thoughtfully enthusiastic, making what could have been a really difficult experience totally easy. We immediately felt we could trust him. The marketing and sale of the property ran incredibly smoothly and I always felt informed and able to ask any questions, no matter how silly they might seem. Jim was extremely responsive, efficient and a delight to deal with. All in all, we had an great experience and fabulous care and service from Bourne and are very grateful to the whole team. I wouldn’t hesitate to recommend the company.PositiveResponsiveness, Quality, Professionalism, Value

Katie · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 5/5

Google

Sold my flat with Bourne in February 2021 and am so glad I chose them. From the very beginning when I had my flat valued I felt much more comfortable talking to Ross than people from other agencies. He was genuinely interested to hear my views on the flats value and offered some good insights into market trends and strategies, and Bourne had a sale agreed on my flat for a great price within four days of it going on the market. The negotiations were with Jim and, again, I was incredibly impressed. He was very friendly and helpful throughout the process, and importantly he was very communicative. He worked hard to chase solicitors/the buyer when necessary, would always keep me informed of latest updates, and was great at giving his professional opinion on matters that arose. Selling/buying property can be such a stressful experience, but I’m very glad the team at Bourne were on my side, I really couldn’t fault them. And their fees were very reasonable. I will definitely be using Bourne’s services again, they clearly know how to train people to act in the best interest of their clients. Thanks Jim, Tom, Ross, and team for all your hard work!

Oliver · 13 June 2021 · Bourne Estate Agents Guildford

★★★★★ 1/5

Google

Rating only, no written review.

Edita · 13 June 2021 · Bourne Estate Agents Godalming

★★★★★ 5/5

Google

Rating only, no written review.

Ian · 13 June 2021 · Bourne Estate Agents Godalming

★★★★★ 5/5

Google

Rating only, no written review.

Stefano · 13 June 2021 · Bourne Estate Agents Godalming