★★★★★ 5/5
GoogleI’d really recommend ME Estate Agents. Matt was super helpful. Great communication and regular updates meant I was always informed about the progress of the sale. If it wasn’t for Matt pushing solicitors and chasing information, things would have taken a lot longer. Being a first time buyer and slightly daunted by the process at the beginning, Matt and the team made the process easy and as stress-free as possible. I’d very much recommend!PositiveResponsiveness, Quality, Professionalism
Sharni · 18 June 2021 · Bourne Estate Agents Ash Vale
★★★★★ 4/5
GoogleWe had put in an offer for a house in September 2020 and have only just recently moved into our new home. It's been a long wait with issues from other areas of our purchase, however ME were always consistent and helpful with response to my questions and also in chasing any information we needed from the seller’s and their solicitors. When first shown around the property Courtney was lovely and accommodating and followed on from that with very professional and casual emails which made me feel more at ease about the process especially as we were first time buyers. Matt picked up communication with us after Christmas as everywhere went into lockdown and would go out of his way to make sure we had want we needed and would communicate regularly with us throughout the last of the process to keep us updated. When moving in we had some issues with habitability of the house, Matt was on it and chased this straight away with the seller’s and their solicitor which is now in process of being resolved. All in all ME have been the only real constant in our first time buying process and we have been grateful for this. May even consider selling through them too. Thank you! Oh and what a lovely surprise to get a moving in hamper with local goodies and leaflets, very useful!PositiveResponsiveness, Professionalism
Boann · 18 June 2021 · Bourne Estate Agents Ash Vale
★★★★★ 5/5
GoogleTotally professional and proactive support!PositiveProfessionalism
Gary · 17 June 2021 · Bourne Estate Agents Cobham
★★★★★ 5/5
GoogleThey were all very professional and we got the house on time. Great communication
Paul · 17 June 2021 · Bourne Estate Agents Cobham
★★★★★ 5/5
GoogleA huge big thankyou to Marc, Jon and the Bourne team. They have kept me sane during the whole process of my sale as I had by then moved to Spain. I can't thank you enough for your constant communication and continuing 'push' of the seller's solicitor through out, you have made a stressfull time more bearable.
Thank you for you expertise and professionalism.PositiveResponsiveness, Quality, Professionalism, Value
Kelly · 17 June 2021 · Bourne Estate Agents Cobham
★★★★★ 5/5
GoogleMarc and his team were friendly, professional and very supportive during the difficulties of buying and selling during the Covid virus. I can't recommend them highly enough. Thank you to everyone.PositiveResponsiveness, Quality, Professionalism
Marilyn · 17 June 2021 · Bourne Estate Agents Cobham
★★★★★ 5/5
GoogleExcellent, professional estate agents dealing with the sale of an inherited property. Several hiccups with chain breaking down but Bourne's experience and tenacity got there in the end. Much appreciated.
Roy · 17 June 2021 · Bourne Estate Agents Cobham
★★★★★ 5/5
GoogleBourne Estate Agents in Cobham have really worked hard to not only sell the property, but to then push the sale through smoothly. They were constantly on the ball, knew exactly what needed to be done and got the job sorted in very difficult circumstances (2020/2021).PositiveResponsiveness, Professionalism
Rebecca · 17 June 2021 · Bourne Estate Agents Cobham
★★★★★ 5/5
GoogleBourne estate agents offered fantastic service throughout our house sale. Great communication and professionalism shown throughout the whole process. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Rosie · 17 June 2021 · Bourne Estate Agents Cobham
★★★★★ 5/5
GoogleBourne have been amazing in the sale of my property through very difficult times. I would not hesitate to use them again. Thank you, Marc, for all your help and keeping me updated throughout the sale.
SJP · 17 June 2021 · Bourne Estate Agents Cobham
★★★★★ 5/5
GoogleThe team at Bourne in Cobham were professional from the first call. We felt like they really wanted our business and we were not disappointed with the customer focused service we received. They found a buyer for our property and the great service did not stop until our sale had completed.PositiveResponsiveness, Quality, Professionalism, Value
Katrina · 17 June 2021 · Bourne Estate Agents Cobham
★★★★★ 5/5
GoogleWe were really impressed with Bourne Estate and thoroughly enjoyed working alongside Marc with our house purchase, he was very helpful and responsive and showed a big interest in getting it over the line. Marc would always chase when necessary and made the process very stress free. We would high recommend, thank you Marc for all your help - Charlotte & WilliamPositiveResponsiveness, Professionalism
Olivia · 17 June 2021 · Bourne Estate Agents Cobham
★★★★★ 5/5
GoogleI’ve been stuck looking to let a new place and Jessica helped me to get most out of it, She’s very friendly, laughed with me and helped me get the place exactly like i wanted.PositiveResponsiveness, Quality, Professionalism, Value
Fahad · 16 June 2021 · Bourne Estate Agents Woking
Agent replied · 15 June 2024
Dear Fahad, Thank you for your kind words, it really is appreciated. The lettings team here at Bourne work incredibly hard to make sure no stone is left unturned in making the move as stress free as possible.
★★★★★ 5/5
GoogleExcellent servicePositiveResponsiveness, Professionalism, Value
Andrea · 16 June 2021 · Bourne Estate Agents Esher
★★★★★ 5/5
GoogleReally welcoming place and professional advise from Cody there. I recommend openly!
Hycham · 16 June 2021 · Bourne Estate Agents Esher
★★★★★ 5/5
GoogleAn excellent professionally managed service at all times. Always responsive and sensitive throughout the sales process.PositiveProfessionalism
Neil · 16 June 2021 · Bourne Estate Agents Esher
★★★★★ 5/5
GoogleDealing with this estate agency has been a suburb experience for me. I worked closely with 2 particular agents who embodied the hardworking and professional nature that is the life blood of any successful outfit. My distinctly unique situation did not knock them off their stride one bit. The agents were charming and confidently efficient. It took less than a full working day to get my house on the market and my first viewing and less than a week for an offer to be made. Remarkable work. I would highly recommend this estate agency and if they allow for request..Sian and Chris are the way to go! Thank you for going the extra mile.
Mr AjayiPositiveResponsiveness, Quality, Professionalism, Value
Olamide · 16 June 2021 · Bourne Estate Agents Esher
★★★★★ 5/5
GoogleAimée is an absolute pleasure to deal with at this branch, she is always on top of things and very straight forward. Very efficient and I’m glad that I get to deal with Aimee as it makes my life a lot easier. Would recommend any landlord/landlady’s with properties to let Aimée help.
Jamie · 16 June 2021 · Bourne Estate Agents Esher
Agent replied · 15 June 2024
Thank you for your review Jamie, it is much appreciated.
★★★★★ 5/5
GoogleExcellent service from the team at the Esher Office. Kept me up to date from the 1st viewing to completion in a very professional and informed manner. Would highly recommend this agency as a breath of fresh air.PositiveResponsiveness, Quality, Professionalism, Value
Antony · 16 June 2021 · Bourne Estate Agents Esher
★★★★★ 5/5
GoogleFirst-class service. Working with Cody (Sales Manager) and Dominic was a pleasure right from the first viewing to completion of our new house. The whole process took just 2.5 months! Very efficient and would highly recommend.
Steve · 16 June 2021 · Bourne Estate Agents Esher
★★★★★ 4/5
GoogleThank you, Cody for guiding us through a ‘tricky’ sales process during the most difficult times that was the COVID pandemic. You guided us through with consistent professionalism and calm throughout - and managed our negotiations with the purchaser with objectivity, honesty and clarity. You also ensured we were well-looked after when you were not around, and we received the same high level of service from Dominic and Lisa - a sign of good communications and collaboration amongst the team which really helped to make the experience relatively stress-free. It was a pleasure working with you all and I would wholeheartedly recommend your services to other prospective buyers or sellers. Many thanks and wishing you and the team continued success.PositiveQuality, Professionalism, Value
Fiona · 16 June 2021 · Bourne Estate Agents Esher
★★★★★ 5/5
GoogleRating only, no written review.
Lisa · 13 June 2021 · Bourne Estate Agents Alton
Agent replied · 12 June 2024
Thank you for the review. It is appreciated. Regards Andrew and the team at Bourne.
★★★★★ 5/5
GoogleJayne and her team were delightful and very professional to deal with. Very happy overall
Charlie · 13 June 2021 · Bourne Estate Agents Alton
Agent replied · 12 June 2024
Thank you for taking the time to review us. It is much appreciated. Regards Andrew at Bourne.
★★★★★ 1/5
GoogleI called to book a viewing on Tuesday for Saturday. No one called me back and today I called again and they are telling me that my house has to be under offer. Totally waste of time and unprofessional.
Efe · 13 June 2021 · Bourne Estate Agents Alton
Agent replied · 12 June 2024
I am sorry that you felt our service is a waste of time and unprofessional but under current circumstances, we are protecting our sellers and our staff in operating on a basis of viewings can only take place once a buyer is in a position to proceed. When we spoke on the phone I did explain this and said we would happily show you around once you received an offer on your own property. I would hope your own agent is following best practice as well during these testing times. Additionally, I am
more than happy to discuss further if you would like the opportunity to do so. Regards Andrew @ Bourne.
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