Trusted Agent profile

Bourne Estate Agents in Farnham, Guildford, Woking and 6 more

4.7

★★★★★ Excellent

1,944 reviews across 9 offices and 4 platforms

Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Ash Vale, Cobham and Petersfield. Together they have 1,944 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,755

Reviews on Google

All 9 offices

Facebook logo

4.6 / 5

68

Reviews on Facebook

Business-wide

Yell logo

4.2 / 5

5

Reviews on Yell

All 9 offices

Trustpilot logo

116

Reviews on Trustpilot

Business-wide

Our offices

Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,755 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Rhonda · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Thank you so much Rhonda.

5/5

Google

Rating only, no written review.

Annie · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Thank you Annie

5/5

Google

Excellent services!!!!!

Zamji · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Good afternoon Thank you so much for your kind review, you were a real pleasure to deal with. All the best from the Farnham team.

5/5

Google

The staff were professional, courteous and very easy to deal with. I thoroughly recommend their services.

James · 20 June 2021 · Bourne Estate Agents Farnham

5/5

Google

This was my first time as a landlord and Bourne have been excellent. Very responsive and helpful throughout the process.

Dave · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Dave Thank you for the kind review, all the very best

5/5

Google

Thank you Bourne Estate Agents. Especially Rob, who dealt with the sale of my father's property in a caring and professional manner.

Jacqueline · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Jacqueline, Thank you for posting this kind review.

5/5

Google

I dealt with Rob and his sales team recently, I found him and Adrian extremely professional from start to finish. Thank you Bourne 10/10PositiveProfessionalism

Richard · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Richard Thank you so much for your kind comments.

5/5

Google

I would like to say a huge thank you to Rebecca, she has been so professional and helpful with our property purchase. In fact the purchase would not have been possible without her professional input and management skills on the purchase. Thank you Rebecca!!

Elaine · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Elaine Thank you for the reply, that is so kind.

5/5

Google

Rob, Adrian and Rebecca have been excellent throughout the process of both buying and selling - they are always available and really understood our requirements throughout. Many thanks team.

Will · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Will Thank you so much for your kind comments you were a real pleasure to deal with. All the best in your new home and the future-Adrian and the team.

5/5

Google

Fantastic experience as a first time buyer. Robert Skuse from Bourne was brilliant, responsive and made it a less daunting process.PositiveResponsiveness, Quality, Professionalism, Value

Alistair · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Alistair Thank you so much for your kind comments, Rob says were a real pleasure to deal with-Adrian and the team.

5/5

Google

Really impressed by Rob, Rebecca and Adam at Bourne in Farnham by their perseverance to get our property sold during such a challenging time and with a few setbacks along the way - they never gave up and their professional approach, commitment and great service all paid off in the end . Thanks!

Chris · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Chris Thank you so much for your kind comments you were a real pleasure to deal with. All the best in your new home and the future-Adrian and the team.

5/5

Google

The letting team have done an excellent job of finding us tenants quickly, preparing the agreements, collating references and even organising a new EICR within 2 hours. Jenna even rolled up her sleeves and did some last-minute cleaning. Above and beyond!

Mark · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Dear Mark Thank you so much for the kind review. All the very best

5/5

Google

Daryl and the team at Bourne made the process of renting my property very easy. Daryl was very helpful, knowledgeable and offered some invaluable advice.

Julian · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Julian Thank you so much for your kind comments, we really do appreciate. All the best for future-Adrian and the team.

5/5

Google

We've been dealing with Chase over the last 2 or 3 weeks and I can't stress enough how professional and efficient he has been in helping us find our perfect place. On the ball with communication and clarity. Two Thumbs Up!!PositiveResponsiveness, Professionalism

Ryan · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Dear Ryan Thank you for posting such a positive review.

5/5

Google

Could not be happier with the service provided by Rob & Adrian. Offer on our house within 3 weeks, on hand with useful advice and kept us up to date at every stage. Would highly recommend the Farnham team and thank you for all your help.PositiveResponsiveness, Quality, Professionalism

Richard · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Richard Thank you so much for spending the time to review. All the very best-Adrian

5/5

Google

I can't be more grateful to Adrian as he has been super helpful during Covid-19. He helped us to print out all of the documents that my daughter needed during homeschooling (when her school was closed due to lockdown). Thank you very much to Adrian and Bourne for supporting us and other families during this difficult time!PositiveResponsiveness

N · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Noemi, so glad we could help. If schools shut again, please get in touch. All the very best-Adrian

5/5

Google

A pleasure from start to finish dealing with Rob and everyone at Bourne for our purchase. Professional, honest and quick to respond. Incredibly helpful and understanding. Thank you for everything!

Kirsty · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Dear Kirsty Thank you so, so much for the review, we wish you all the very best. Kind regards Adrian

5/5

Google

Fabulous friendly and efficient service from Daryl and Jenna in lettings. Viewings arranged swiftly, with sound advice on which offer to accept. The contract was issued very promptly along with the deposit transferred quickly. Great experience as a landlord and will use again. Thank you.

Carley · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Thank you so much Carley

5/5

Google

Adrian and Rob did an excellent job in marketing our property and keeping us updated with progress on our sale. They were very professional and our purchaser give good feedback on Rob.

Steve · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Steve Thank you so much for your kind comments and for the opportunity to market your lovely property, you were a real pleasure to deal with. All the best for the future-Adrian and the team.

5/5

Google

Daryl at Bournes Estate Agents was brilliant for the entire process of the let of my property. Quick , efficient , stressless and professional . Great job. Andy.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Andy Thank you so much for your kind comments-All the best

5/5

Google

I have used Bourne Estate Agents in Farnham for many years for both Letting and Sales - finding them to be very professional, reliable and responsive with all my dealings. I highly recommend them.PositiveResponsiveness, Quality, Professionalism

Robert · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Good afternoon Bob Thank you so so much for your email, and it was my pleasure to act for you. I am delighted it was a smooth process. Thank you ever so much for writing a review-All the best-Adrian

5/5

Google

Hannah was a fanstatic agent. Super helpful and prompt, especially as moving during Covid is not the easiest! Had us moved in and settled in 3 weeks, couldn't be happier with the help and service she and the other agents at Bourne provided.

Elle · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Dear Elle Thank you so much for the review, we really do appreciate it. Kind regards-Adrian

5/5

Google

Myself and my Partner used Bourne Estate agents to find our first place together. The people we dealt with especially Hannah were professional, responsive to all our questions and went the extra mile to secure our place for us.PositiveProfessionalism

Daniel · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Thank you so much for teh kind review Daniel

5/5

Google

Bourne sold our house very quickly and for a very good price. They have communicated with us efficiently throughout. Particular thanks to Rebecca and Adam.

Hannah · 20 June 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Dear Hannah We are delighted you are pleased with our service. Rebecca and Adam have said you were great to deal with.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Bourne Estate Agents is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Lettings
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, South East

ESTAS 2026: 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode across eight branches.

ESTAS winners in three years, the group and its branches: 2024, 2025, 2026. ESTAS award winner every year since 2024.

ESTAS awards by year, 2024 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Bourne Estate Agents is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.

EA Masters by year, 2018 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Bourne Estate Agents

Which Bourne Estate Agents office has the most reviews?

Farnham has the most, with 542 reviews rated 4.7 out of 5, followed by Guildford with 531.

Where are the Bourne Estate Agents offices?

The nine Bourne Estate Agents offices, by town:

  • Alton: 72a High Street, Alton, GU34 1ET
  • Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
  • Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
  • Esher: 29 High Street, Esher, KT10 9RL
  • Farnham: 29 Downing Street, Farnham, GU9 7PD
  • Godalming: 41 High Street, Godalming, GU7 1AU
  • Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
  • Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
  • Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Farnham won Gold, Alton won Trusted Agent and two more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in South East, and its branches won 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2018.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent