Trusted Agent profile

Bourne Estate Agents in Farnham, Guildford, Woking and 6 more

4.7

★★★★★ Excellent

1,944 reviews across 9 offices and 4 platforms

Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Ash Vale, Cobham and Petersfield. Together they have 1,944 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,755

Reviews on Google

All 9 offices

Facebook logo

4.6 / 5

68

Reviews on Facebook

Business-wide

Yell logo

4.2 / 5

5

Reviews on Yell

All 9 offices

Trustpilot logo

116

Reviews on Trustpilot

Business-wide

Our offices

Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,755 reviews on Google only. Show every review

5/5

Google

I worked closely with Bradley and Andy at Bourne to sell a house in working on behalf of an elderly lady. They were incredibly professional, always accommodating and went over and above any service I have ever received from an estate agent. Amazing service and competitive rates too.

Jenny · 13 June 2022 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Dear Jenny, Thank you so much for your amazing review, it was a pleasure working with you throughout the transaction. Please do get in touch if you require our services again. Best wishes for the future Kind Regards Andy

5/5

Google

Brandon from Bourne was absolutely amazing. Appreciate how he went the extra mile to find us the ideal house. He listened to our needs and never made us feel like it was about the sale but rather about our needs. Great service and personality

Mantwa · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

I found Bourne Estate Agents to be extremely helpful with our (slightly complicated) purchase of our house. They were always professional and friendly and I felt they cared and made the extra effort we needed at times. I would not hesitate to recommend them.

Louise · 13 June 2022 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Thank you Louise for this wonderful review. I am so pleased that you had such a positive experience with us, and I will share this fantastic feedback with the sales team. Kind Regards Andy Gearing (Director)

5/5

Google

We sold our house through Bourne in early 2022 and were really impressed with Bourne, they were highly professional and supportive and offering a personal touch. They were really on the ball, very responsive, chasing up details and our solicitors and working with our onward purchase estate agents. Thank you!

Lucy · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

Bourne Estate agents kept us up to date with everything we needed to know throughout the process. We were particularly pleased with our Lettings consultant Brandon Reynolds who chased things on behalf of ourselves and ensured everything was completed in a timely manner. Brandon gave us reassurance when applying and helped us with everything he could. I would definitely use Bourne Estate Agents again after this experience

Amy · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

Generally speaking I’ve not had good experiences with estate agents, but Brandon @ Bourne Woking has completely changed my opinion! He was timely, super knowledgeable about the property and area, honest and organised. Brandon went above and beyond for us, helping to finalise our rental agreement, and he kept in regular contact with courtesy calls and generally was just super on it. We can’t thank him enough!!

Dave · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

Best agent in the area!! Honest, responsive and really pleasant to deal with. George has been great in keeping me updated throughout the process and making sure that everything is moving along smoothly. Andy and Ross also did a great job of quickly turning around the initial valuation & photos, selling my flat in record time for full asking price! Very happy to recommend!

Lowell · 13 June 2022 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Hi Lowell, Amazing review, thanks so much. Its been a pleasure dealing with you from start to finish. Enjoy your new home. Kind regards Andy Gearing (Director)

5/5

Google

I bought and sold through Bourne and nothing was too much trouble for Andy, Ross, Oliver and the Team. Always on hand, focussed and accessible for advice and guidance, the team worked hard at the marketing of my property and all appointments were managed with efficiency and consideration. It took no time to find a buyer and similarly a property for me to purchase. Well done Bourne! Great service!

Lois · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

After completing on a sale today this was by far the best experience I've had with an estate agent. Unlike most agents, Bourne work hard to get the right sale for their client. This includes using innovative marketing techniques to get high levels of interest/demand, which maximises your chances of getting the most value from your sale. If the offer isn't what you're looking for, they don't try to pressure you into accepting as other agents will, they're on your side and negotiate for you. Post-sale support was excellent too all the way through to completion. Would highly recommend. Thanks in particular to Bradley, Andy and Oliver - top effort from all of you!

Simon · 13 June 2022 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Hi Simon, Thank you for your review, I have passed this onto the team. We pride ourselves on providing the best customer journey, using the latest prop tech and marketing solutions, coupled with traditional methods of estate agency to ensure the best price is achieved. It was a pleasure working with you throughout and we wish you the best in your new home. Kind regards Andy Gearing - Director

5/5

Google

I recently had the pleasure of dealing with Shaun Barnes at Bourne for my property search as a new buyer. I dealt with many agents during my search and Shaun really stood out for all the right reasons. He took his time to understand my needs, discuss the properties I was interested in and was the first agent to arrange viewings. When we met at the first property he was well prepared, curteous and respectful of the owner's property. My follow-up engagements were excellent. Shaun really put Bourne right at the top of my list should I need an estate agent in the future. Thank you Shaun.

Jason · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

Rating only, no written review.

Tim · 16 April 2022 · Bourne Estate Agents Esher

Agent replied · 15 June 2024

Many thanks for the review Tim it was a pleasure working with you and we look forward to helping you again in the future.

5/5

Google

I found them very professional, helpful, supportive, efficient and friendly. I would definitely recommend them.

Susannah · 16 April 2022 · Bourne Estate Agents Esher

Agent replied · 15 June 2024

Thank you for your kind words Susannah. It was lovely working with you and we wish you all the very best in your new home.

5/5

Google

We had the pleasure of buying our first home using the Bourne, who were great and proactive in ensuring that there was active communication going on through the time we showed interest and ensured to go above and beyond to help us meet our …

Ruchi · 16 April 2022 · Bourne Estate Agents Esher

Agent replied · 15 June 2024

Thank you for your lovely review Ruchi. You were a very responsive buyer and a pleasure to work with. We were delighted to help you with a super quick completion and the deadline you wanted. We wish you all the very best in your new home.

5/5

Google

The team at Bourne Estate Agents could not have been more helpful. They were polite and kept me up to date on all events. They found more viewers than any other estate agents I had been with, and as a result I had a number of different offers.

Jacqui · 16 April 2022 · Bourne Estate Agents Esher

Agent replied · 15 June 2024

Thank you for your kind words Jacqui. You were a delightful vendor and I hope that we work together again one day. I wish you well.

5/5

Google

Recently started the process of buying our first home. Our interactions with Bourne Estate Agents and Lisa Dunlop in particular were very positive and she was always approachable and helpful. As first time buyers, she helped us with …

Paul · 16 April 2022 · Bourne Estate Agents Esher

Agent replied · 15 June 2024

Thank you for your kind review. I am delighted that we found you your first home and look forward to passing the keys over to you shortly.

5/5

Google

This is a review for Jess. She was very helpful, approachable and responsive to any questions or problems we had about the property. Maintaining a friendly but professional relationship. Very thankful for all her help and confident with Bourne's service with her on the team.PositiveResponsiveness, Professionalism

Cherrie · 12 December 2021 · Bourne Estate Agents Woking

5/5

Google

We completed our sale with the Bourne Estate Agency. Adam Pinfield and his team were fantastic to deal with and gave a great service helping us through all the lumps and bumps of the process .PositiveResponsiveness, Quality, Professionalism, Value

Ian · 23 October 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Thank you so much for your kind review, we are delighted it finally got over the line!, all the very best for the future.

5/5

Google

I'm a landlord in Hampshire & Surrey, having spent 15 years with my previous agent I felt it was time to look for a more professional company that could meet my expectations. Jayne, the manager at the Alton branch has been exceptionally professional throughout. Her ability to manage both her team and her clients expectations has always been faultless, allowing me to step back an be assured that my properties and tenants are both looked after in the best possible way. Thank you again for everything you do.

Mark · 2 September 2021 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you Mark for your kind words. The lettings team certainly do go the extra mile the make sure all are looked after and the process is as smooth as possible. Regards Andrew and the team at Bourne.

5/5

Google

Recently used Bourne to purchase our first flat, wasn’t sure what to expect however they didn’t disappoint. Professional throughout, kept me up to date every step of the way. Our dealings was through Ross and Andy who are both Brilliant.PositiveResponsiveness, Quality, Professionalism

James · 27 August 2021 · Bourne Estate Agents Woking

Agent replied · 26 August 2024

Dear James, Thank you for the 5 star review, it has been a pleasure dealing with you. We look forward to seeing you on completion. Kind Regards Andy Gearing - Local Director

5/5

Google

Excellent and highly professional service from Bourne Estate Agents in Woking to help my wife and me buy our first property. Oliver Topham was the agent who first showed us the property and subsequently was of great help in facilitating and finalizing the whole purchase procedure. Many thanks to Oliver and Bourne! Definitely highly recommended!PositiveResponsiveness, Quality, Professionalism

Jaro · 27 August 2021 · Bourne Estate Agents Woking

1/5

Google

Shocking, terrible and shameful service for OAP buyer. Stereotypical estate agent conduct. Dishonesty and game playing. Would give no stars if google would let me! SPEAKING ON BEHALF OF RELATIVE.NegativeQuality, Professionalism

Thomas · 26 August 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Good afternoon, following your recent post I have checked our database, and your details are not on our system, therefore I cannot see that you are a client that we are dealing with or indeed have dealt with. Please may you contact me directly to discuss your comments -01252 723383-Adam Pinfield-Sales Manager.

5/5

Google

Thank you to Rebecca at Bourne Estate Agents in Farnham, she was calm, collected and efficient in helping us get our somewhat tricky sale over the line. Thank you!!PositiveResponsiveness, Quality, Professionalism, Value

Sally · 26 August 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Thank you ever so much Sally, we wish you all the best with the move.

5/5

Google

Very professional service provided. From valuation to photographs and brochure the service was excellent and very quick. Found me a buyer in an excellent position within a couple of days and then also managed to find me somewhere lovely to move to within 3 weeks. I would highly recommend their service.PositiveResponsiveness, Quality, Professionalism

Kathy · 26 August 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Kathy Thank you so much for your kind comments, we really do appreciate it-Adrian and the team.

5/5

Google

Adrian and Rebecca were super helpful and supportive throughout the whole process of selling my property and even more so during these challenging times. Thank you to the whole team at Bourne Estate Agents in Farnham!PositiveResponsiveness, Quality, Professionalism

Claire · 26 August 2021 · Bourne Estate Agents Farnham

Agent replied · 19 June 2024

Hi Claire Thank you so much for the review, we really do appareciate it. Best regards Adrian

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Bourne Estate Agents is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Lettings
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, South East

ESTAS 2026: 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode across eight branches.

ESTAS winners in three years, the group and its branches: 2024, 2025, 2026. ESTAS award winner every year since 2024.

ESTAS awards by year, 2024 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Bourne Estate Agents is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.

EA Masters by year, 2018 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Bourne Estate Agents

Which Bourne Estate Agents office has the most reviews?

Farnham has the most, with 542 reviews rated 4.7 out of 5, followed by Guildford with 531.

Where are the Bourne Estate Agents offices?

The nine Bourne Estate Agents offices, by town:

  • Alton: 72a High Street, Alton, GU34 1ET
  • Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
  • Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
  • Esher: 29 High Street, Esher, KT10 9RL
  • Farnham: 29 Downing Street, Farnham, GU9 7PD
  • Godalming: 41 High Street, Godalming, GU7 1AU
  • Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
  • Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
  • Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Farnham won Gold, Alton won Trusted Agent and two more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in South East, and its branches won 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2018.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent