Trusted Agent profile

Bourne Estate Agents in Farnham, Guildford, Woking and 6 more

4.7

★★★★★ Excellent

1,944 reviews across 9 offices and 4 platforms

Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Ash Vale, Cobham and Petersfield. Together they have 1,944 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,755

Reviews on Google

All 9 offices

Facebook logo

4.6 / 5

68

Reviews on Facebook

Business-wide

Yell logo

4.2 / 5

5

Reviews on Yell

All 9 offices

Trustpilot logo

116

Reviews on Trustpilot

Business-wide

Our offices

Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,755 reviews on Google only. Show every review

5/5

Google

Excellent support really helpful kind good communication skills and excellent service would recommend to anyone from Queen

Sarah · 13 June 2022 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Dear Sarah & Helen, Thank you for your recent review, we have really enjoyed working with you. Kind Regards Andy Gearing - Local Director

5/5

Google

Good personal, but professional service. Marketed very well and timely, kept updated of any developments. Very good service. Would highly recommendPositiveProfessionalism

Linda · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

Jessica Dixon is very professional and responsive. Highly recommend Jessica from Bourne

Katie · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

Superv service from Brandon, really helpful and very professional! Would highly recommend anyone looking to rent. Thanks so much!

Rodrigo · 13 June 2022 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Dear Rodrigo, Thank you for the review, I have passed on your feedback to Brandon which is greatly appreciated. I hope the up and coming move goes smoothly. Best Regards Andy Gearing (Director)

5/5

Google

Moving to Woking after being shown a property by Jessica, she has been very communicative through the whole thing while also being friendly and just all-around nice to talk to.PositiveResponsiveness, Quality, Professionalism

Brittany · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

Exceptional service all the way through the process and a very friendly and can do attitude from Brandon in the Woking Branch. Highly recommended. 5 stars.PositiveResponsiveness, Professionalism

Steven · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

Ross and Bradley were fantastic when it came to selling my property. They kept me in the loop with everything and were always willing to go the extra mile

Peter · 13 June 2022 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Dear Peter, Thank you for your amazing review, I have passed your feedback onto Ross & Bradley. Best Regards Andy Gearing (Director)

5/5

Google

My first encounter with Bourne was not so warm until I met Jess. she went out of her way to get us our ideal apartment.

Smart · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

A big thanks to Ross in his most professional and courteous dealings throughout the transaction. From start to finish he managed expectations impeccably.

Simon · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

Thanks Jessica Dixon and the Bourne Letting team for being so efficient in renting our property so quickly and being very personable. Would highly recommend to anyone. Geoff Mathis

Jackie · 13 June 2022 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Geoff, Thank you so much for the review, having worked with you previously on the sale of another property and the recent lettings engagement, we are delighted to be working with you again. Thanks and best regards Andy Gearing (Director)

5/5

Google

My dealings with Jess Dixon from Bourne Estate Agents has been 10/10. Super responsive, professional and friendly throughout.PositiveResponsiveness, Quality, Professionalism

Steven · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

From the outset, Andy displayed a deep understanding of the local market, was able to pitch the property at the the right price and was relentless in finding a buyer, taking as much stress out of the the process as possible and was the most proactive person involved.PositiveResponsiveness, Quality, Professionalism, Value

Iain · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

Brilliant service from start to finish. Bradley kept us informed every step of the way with weekly calls. Very friendly, polite and professional! Would definitely recommend! Thanks, Sam & AlicePositiveResponsiveness, Quality, Professionalism

Sam · 13 June 2022 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Dear Sam, Thanks for the the great review, we really appreciate it. Communication is key to a successful transaction. We hope you are enjoying your new home. Kind regards Andy Gearing - Local Director

5/5

Google

Excellent service from start to finish from Andy and his team, Would recommend them to anyone thinking of selling. Highly professional outfit, always on hand to help regardless of the complexities. Big thumbs up all round.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 13 June 2022 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Hi Mark, Thank you for the review, we pride ourselves on our communication and delivering on what we set out from the initial meeting, taking the stress away from our clients, coupled with outstanding results. I hope you are enjoying your new home. All the best for the future Andy Gearing - Local Director

5/5

Google

The team worked hard to make the process of selling our house as easy as possible. Would highly recommend, they provide a personal service and try to match your house to the best buyer, whilst giving great advice.

Joe · 13 June 2022 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Dear Joe, Thank you so much for your review, I have passed this onto the team. We pride ourselves on a personal service along with ensuring the sales we generate for our clients are with the best buyers in the market. I hope you are enjoying your new home. Kind regards Andy Gearing - Local Director

5/5

Google

Bourne were always contactable and we felt like a priority. They found us a property in a challenging market which ticked all our boxes. Well Done Brandon

Connor · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

Excellent experience as a buyer. A big thumbs up to Ross who served throughout the full process from viewings to completion, and help has always been spot on with regards to complicated issues at property sales and many more. You won’t be treated too much like a pro when you’re not - that’s something you don’t get elsewhere. Great job and keep it up!PositiveResponsiveness, Quality, Professionalism, Value

Alex · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

This is a review for Jess. She was very helpful, approachable and responsive to any questions or problems we had about the property. Maintaining a friendly but professional relationship. Very thankful for all her help and confident with Bourne's service with her on the team.PositiveResponsiveness, Professionalism

Chi-yin · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

Bradley was really a great support throughout the process of buying a house and I found his insight really useful. The team at Bourne were responsive and polite to engage with.

Robbie · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

Jess is helping put my house up for rent! Out of all the estate agencies I’ve spoken to and got round she was the most professional and actually seemed interested and excited to help rent my property out! I feel confident and comfortable with Jess from Bourne dealing with property. Wouldn’t go elsewhere!

Maddie · 13 June 2022 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Dear Maddie, Thank you for your recent review, I have passed this feedback onto Jessica. We pride ourselves in being different to our competitors, coupled with outstanding service levels. We look forward to our ongoing business relationship. Kind Regards Andy Gearing (Director)

5/5

Google

Jessica was great to deal with! Efficient, professional, well presented and knowledgable. She kept the process simple in that we felt like 'people', and not just a number on her list of viewings. She liaised with us well and kept us updated on our process. We feel safe and comfortable with Bourne and their processes.

Leigh · 13 June 2022 · Bourne Estate Agents Woking

5/5

Google

Andy, Ross and Ollie did a brilliant job of selling my flat in Woking. It was a difficult brief due to EWS1 complications and we went through several iterations before finally getting a buyer across the line. Great job by the team and they stuck with this one for more than a year to get it done. I recommend them without hesitation for sales. I have also used them for lettings, and again a first rate service delivered. No need to look at anyone else in this town!!PositiveResponsiveness, Quality, Professionalism, Value

John · 13 June 2022 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Thanks John, the journey was certainly a long one but I'm pleased we got the sale across the line. All the best for the future. Kind regards Andy Gearing - Local Director

5/5

Google

Bourne Estate Agents make the Impossible POSSIBLE ! Joining Bourne was THE BEST DECISION we took! Bourne SOLD IT! After being on the market for 8 months with Bourne's competitor, and two failed sales (the 1st time, the chain fell days before exchange, and the second time, the buyer just vanished), we took the decision to switch the Estate Agency, and join Bourne, as we became extremely unhappy with the current agency! And let me tell you, joining Bourne was THE BEST decision we took. They completely understood our situation, learning about the failed attempts of selling our property, and they took things personally, going the extra mile in order to see us exchange contracts on the house we wanted. And without no doubt, they managed to sell our property withing days after the house went on the market under their Agency. One thing that I absolutely appreciated about their approach for selling the property was that they never brought over people that were not directly interested in this type of property such as ours, which meant that we sold so fast. With previous agency, took us 2 months to get a buyer, so you can see right away that Bourne's approach is bringing results right away. We worked very close with their office, and met the gentlemen that form Bourne. They were extremely professional and they would call regularly to let you know of what's going on. Even the Agency Manager, Andy, was calling in to make sure things are good. The gentleman looking after our case was Bradley. Now, Bradley, without no doubt, he went the extra mile in seeing this sale/purchase happening for us. He called in regularly,chased and double chased the solitors and mortgage advisors, and even helped me out with a very complicated inquiry raised by our buyer. This particular inquiry, because of its complexity, was dragging for 2 months now, until Bradley and I dug in a bit, took things in our hands, and solved the issue in 48h. Bradley even called me outside his working hours to update me, and he even called me on his day off to chase the solicitors so we can exchange. ABSOLUTE LEGEND!!! Hats down to Bradley! In conclusion: so happy with their service from start to finish. No doubt, Bourne is the way forward!

Alex · 13 June 2022 · Bourne Estate Agents Woking

Agent replied · 12 June 2024

Dear Alex, Thank you so much for your review, here at Bourne we pride ourselves on being refreshingly different to our competitors, employing highly skilled agents working with traditional methods of matching the buyer to the property, this coupled with the latest industry leading prop tech delivers an outstanding result for our clients. I have passed your review onto the sales team including Bradley. We look forward to seeing you on completion. Kind regards Andy Gearing, Local Director

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Bourne Estate Agents is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Lettings
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, South East

ESTAS 2026: 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode across eight branches.

ESTAS winners in three years, the group and its branches: 2024, 2025, 2026. ESTAS award winner every year since 2024.

ESTAS awards by year, 2024 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Bourne Estate Agents is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.

EA Masters by year, 2018 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Bourne Estate Agents

Which Bourne Estate Agents office has the most reviews?

Farnham has the most, with 542 reviews rated 4.7 out of 5, followed by Guildford with 531.

Where are the Bourne Estate Agents offices?

The nine Bourne Estate Agents offices, by town:

  • Alton: 72a High Street, Alton, GU34 1ET
  • Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
  • Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
  • Esher: 29 High Street, Esher, KT10 9RL
  • Farnham: 29 Downing Street, Farnham, GU9 7PD
  • Godalming: 41 High Street, Godalming, GU7 1AU
  • Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
  • Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
  • Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Farnham won Gold, Alton won Trusted Agent and two more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in South East, and its branches won 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2018.

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