Trusted Agent profile

Bourne Estate Agents in Farnham, Guildford, Woking and 6 more

4.7

★★★★★ Excellent

1,954 reviews across 9 offices and 4 platforms

Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Ash Vale, Cobham and Petersfield. Together they have 1,954 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,765

Reviews on Google

All 9 offices

Facebook logo

4.6 / 5

68

Reviews on Facebook

Business-wide

Yell logo

4.2 / 5

5

Reviews on Yell

All 9 offices

Trustpilot logo

116

Reviews on Trustpilot

Business-wide

Our offices

Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,765 reviews on Google only. Show every review

5/5

Google

Fantastic Agents to work with. I sincerely hope to work with you all again.

Beth · 17 June 2022 · Bourne Estate Agents Cobham

Agent replied · 16 June 2024

Thanks so much for your review Beth, great dealing with you too!

5/5

Google

Georgia and Jamie in charge of Lettings could not have been more charming and helpful in assisting me to find my new property. Highly efficient and professional

Leslie · 17 June 2022 · Bourne Estate Agents Cobham

Agent replied · 16 June 2024

Hi Leslie, thank you for your lovely review, it is much appreciated. Hope to deal with you again in the future!

5/5

Google

Marc and the Bourne team were great during my flat purchase. Despite some difficult and stiky issues they steered the ship and made sure we got to exchange and completion.

Alex · 17 June 2022 · Bourne Estate Agents Cobham

5/5

Google

Marc and Jon and the team Were incredibly helpful throughout the painful process that is moving! We really appreciated their open and honest approach when buying and selling with them in what was a tough market at the time. No doubt we will be contacting these guys again when we decide to move.

Luke · 17 June 2022 · Bourne Estate Agents Cobham

Agent replied · 16 June 2024

Hi Luke, thanks for your review and hope you are settling into your new home!

5/5

Google

Very professional agents. As promised when engaging Bourne all viewings are done by either Jon or Marc. Feedback given after viewings which is informative and constructive. Jon was very helpful throughout the sale and kept me informed with the progression. Both Jon and Marc were able to have a laugh which kept me sane. Anyone wanting a great team should not hesitate to use Bourne

Dawn · 17 June 2022 · Bourne Estate Agents Cobham

Agent replied · 16 June 2024

Hi Dawn, thank you for your review, it is much appreciated and hope you are enjoying your new home. All at Bourne Cobham.

5/5

Google

I bought my house through Bourne and found Jon to be incredibly responsive and helpful, good fun and very professional. I particularly liked how easy it was to get hold of him. This is all in stark contrast to the agent who sold my property! I don't hesitate to highly recommend.PositiveResponsiveness, Quality, Professionalism

Hannah · 17 June 2022 · Bourne Estate Agents Cobham

Agent replied · 16 June 2024

Hi Hannah, thank you for your wonderful review, we all hope that you will be very happy in your new home!

5/5

Google

We bought our house through Bourne and we cannot fault the service. What has been great about the service Bourne provide, that unfortunately we failed to think about when choosing our own agent to sell our house, is that Jon supported us throughout the whole process. Jon showed us round the property, helped us buy the property and then helped us get to exchange and completion. With our own agents who sold our house we had to deal with different people at every point meaning no consistency of service. Jon was always around when we needed to speak to him, was continually chasing solicitors and was always great to deal with.PositiveResponsiveness, Quality, Professionalism

L · 17 June 2022 · Bourne Estate Agents Cobham

Agent replied · 16 June 2024

Thank you for your lovely review Lara, we hope you are enjoying your new home.

5/5

Google

Fast and professional. Great servicePositiveProfessionalism

Marius · 16 June 2022 · Bourne Estate Agents Alton

Agent replied · 15 June 2024

Thank you, five stars is truly appreciated. Thanks for your custom. Regards Andrew and the team at Bourne.

5/5

Google

Atul who was involved in our transaction was throughly professional and responsive to our requests. Thanks to his buyer & seller dealing expertise we were able to complete successfully. Would highly recommend Bourne Estate Agents, Esher as they are highly efficient!!! Thank you team BournePositiveResponsiveness, Professionalism

Ralph · 16 June 2022 · Bourne Estate Agents Esher

Agent replied · 15 June 2024

Thank you for your kind words and review, it was an absolute pleasure dealing with you and your family. We as team Bourne wish you many happy memories in your new home.

5/5

Google

I recently bought a house through Bourne Estate Agents ,Esher branch. Lisa Dunlop , who was coordinating the sale was truly very professional at same time very supportive came back to me quickly for my queries and completely over saw the process from offer to completion , brilliantly . The whole process from viewing to completion was smooth as bourne estate agents were very open and fair in the dealing with my sale. The best agent that I have seen so far in my experience . I would happily recommend to any of my friends and colleagues .PositiveResponsiveness, Quality, Professionalism, Value

Gijo · 16 June 2022 · Bourne Estate Agents Esher

Agent replied · 15 June 2024

Thank you for your kind words. It was a pleasure to work with you. We were delighted to find you and your lovely family a new home. You were a very gracious buyer and we wish you all the very best.

5/5

Google

Rating only, no written review.

Claire · 13 June 2022 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review, it is much appreciated. Regards Andrew and the team at Bourne.

5/5

Google

Rating only, no written review.

Derek · 13 June 2022 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you for providing us with a review, it is much appreciated. Regards Andrew and the team at Bourne.

5/5

Google

Rating only, no written review.

Fiona · 13 June 2022 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you for your review. Regards Andrew and the team at Bourne.

5/5

Google

Vanessa Ware

Victoria · 13 June 2022 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you for reviewing Vanessa and for five stars. It is truly appreciated. Regards Andrew and the team at Bourne.

5/5

Google

Wow, efficient and amazing customer service with the lettings team! I never felt that me asking so many questions was ever a problem! Thanks Guys

Neil · 13 June 2022 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you Neil, really appreciate the feedback. The lettings team really are superb and glad we could help. Regards Andrew and the team at Bourne.

5/5

Google

Aimee Blackmun has been our property manager for over a year, she has been a delight to deal with,super efficient in dealing with any issues and always polite and professional..total starPositiveResponsiveness, Professionalism

Marc · 13 June 2022 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you for taking the time to review Aimee. Aimee is a real asset to the company and your review is much appreciated. Regards Andrew and the team at Bourne.

5/5

Google

Highly recommend: Gemma, Andrew and the team are genuine, honest, and helpful beyond expectations - best estate agents in the area!

Zoe · 13 June 2022 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you Zoe, really appreciate the review. All the best in your new home and hope you have many happy years there. Regards Andrew and the team at Bourne.

5/5

Google

First time renting and the whole process was made so easy by Molly and Ayisha. Very attentive and made sure we were kept informed every step of the way. Thank you.

Cleo · 13 June 2022 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you Cleo, much appreciated for the review. Ayisha and Molly are always on hand to help and glad you were well-looked after. Regards Andrew and the team at Bourne.

5/5

Google

I work for a firm of solicitors, and I had to liaise with Kelly Holland today who was assisting with required information. I just wanted to say how helpful, friendly, and efficient she was and had it not been for Kelly being so helpful I would not been able to facilitate our clients' exchange and completion today. Thank you!

Kerry · 13 June 2022 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you Kerry for taking the time to review our services. Regards Andrew and the team at Bourne.

5/5

Google

I have been using Bournes to look after properties for me for many years and have always found them first class with excellent service in all ways.Staff exceptional and very pleasant to deal with.

Harry · 13 June 2022 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you Harry for your review, it really is appreciated. We are pleased that you have had an excellent service from our lettings and property management divisions. Regards Andrew and the team at Bourne.

5/5

Google

I had the pleaseure of dealing with Molly Calder she ensured that I got the property best suited for my needs ,always helpfull and willing to accept a call she was profesional and friendly at all times i definatly will use Molly and Bourne again when and if the situatuon arises

Paul · 13 June 2022 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you Paul, your words are very appreciated. Molly is a superstar and always on hand to assist. Regards Andrew and the team at Bourne.

5/5

Google

Gemma has been truly amazing throughout our whole purchase. She really has gone above and beyond any estate agent i have know right through from the viewing of the property all the way to completion. We can not thank her enough.

Jamie · 13 June 2022 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you for your review. I don't know where we'd be without the persistence of Gemma, it has been a pleasure to find you your new home and we hope you have many happy years there. Regards Andrew and the team at Bourne.

5/5

Google

I couldn’t be happier with the team at Bourne Estate Agents in Alton, in particular Andrew and Gemma, they’ve gone above and beyond what was expected to get my purchase over the line and being a first time buyer, I was very green to the process and what was involved. I would absolutely recommend their services to family and friends. Thank you and keep doing what you’re doing.PositiveResponsiveness, Quality, Professionalism

Jack · 13 June 2022 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you Jack for your kind words, I am certain you will be very happy in your new home and you know where to find us should you wish to move in the future. Regards Andrew and the team at Bourne.

5/5

Google

Gemma at Bourne really stood out as very professional and well informed about the property I was viewing. Gemma provided lots of information about the property, the local area, and the neighbourhood, and she knew everything off the top of her head. She pointed out things proactively and had answers before I needed to ask. She was very open about the status of the chain and the sellers, whereas sometimes this can be unnecessarily secretive. I’ve had so many other viewings with other agents where they have no information about the property to hand, they can’t answer even simple questions, and don’t even bother to properly show you around. So it was very refreshing to have such a great viewing.PositiveResponsiveness, Quality, Professionalism

Laura · 13 June 2022 · Bourne Estate Agents Alton

Agent replied · 12 June 2024

Thank you for your kind words, Gemma really is a star and will leave no stone unturned in helping buyers and sellers in their move. Regards Andrew and the team at Bourne.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Bourne Estate Agents is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Lettings
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, South East

ESTAS 2026: 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode across eight branches.

ESTAS winners in three years, the group and its branches: 2024, 2025, 2026. ESTAS award winner every year since 2024.

ESTAS awards by year, 2024 to 2025

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

EA Masters

Bourne Estate Agents is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.

EA Masters by year, 2018 to 2020

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Bourne Estate Agents

Which Bourne Estate Agents office has the most reviews?

Farnham has the most, with 542 reviews rated 4.7 out of 5, followed by Guildford with 531.

Where are the Bourne Estate Agents offices?

The nine Bourne Estate Agents offices, by town:

  • Alton: 72a High Street, Alton, GU34 1ET
  • Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
  • Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
  • Esher: 29 High Street, Esher, KT10 9RL
  • Farnham: 29 Downing Street, Farnham, GU9 7PD
  • Godalming: 41 High Street, Godalming, GU7 1AU
  • Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
  • Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
  • Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards, Farnham won Gold, Alton won Trusted Agent and two more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in South East, and its branches won 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2018.

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