5/5
Brandon was extremely professional and very helpful. I would highly recommend him personally.

Trusted Agent profile
★★★★★
1,954 reviews across 9 offices and 4 platforms
Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Ash Vale, Cobham and Petersfield. Together they have 1,954 reviews on four platforms, rated 4.7 out of 5 overall.
1,765
Reviews on Google
All 9 offices
68
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 9 offices
116
Reviews on Trustpilot
Business-wide
Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.
Showing 1,765 reviews on Google only. Show every review
5/5
Brandon was extremely professional and very helpful. I would highly recommend him personally.
5/5
The politeness and efficiency of the team that supported my purchase so far has been great
Hi Alison, Thanks so much for your review, congratulations on reaching exchange. We look forward to seeing you on completion. Kind regards Andy Gearing (Director)
5/5
Really well handled throughout. Dealt with everything professionally and efficiently.
5/5
Very pleased with the service provided by the Woking office - thank you Ross and Bradley in particular! Merry Christmas to you all!
5/5
We knew what to expect next, didn't have to ask twice and nothing was too much trouble for the team. Many thanks to Ross and Shaun.
5/5
Best agency to get Rental Property Brandon Reynolds , Lettings Consultant Helped me Lot to find perfect property
Thank you for your review Udayakumar,
5/5
Thank you Brandon at The Bourne, Woking for all your help with renting out my flat. I would absolutely recommend The Bourne to anyone.
Dear Kim, Thank you for your review, and allowing us to manage your property, I have passed your feedback onto Brandon. Kind regards Andy Gearing - Director
5/5
The team at Bourne Woking are friendly, happy to help and go the extra mile for their clients. I’d highly recommend them.
5/5
Very impressed with the service from Bourne, especially Ross and Bradley. Professional, prompt and personable service and advice. Would highly recommend them!
5/5
Bourne sold us the house 6 years ago which we are moving from now. The process has been top class from start to finish.
Hi David, Thank you for your review, we are very grateful for your repeat business and wish you well in your new home. Kind regards Andy Gearing (Director)
5/5
I really like the way they work. Their decisions are pragmatic, they are straightforward to deal with and they operate in an ethical manner. Also they got the deal struck straight after the first viewing day!
5/5
Brandon Reynolds is a gentleman and a scholar! A true professional cutting his craft in Woking. Nothing was too much trouble for him and he kept in contact with us throughout our search. We'll be in touch if we require his services in the future.
1/5
Disappointed with the advice and service provided by Bourne which has resulted in me reducing my price by £50,000 within the space of two weeks. Great at lip service avoid at all cost!!
I have reviewed our database and can find no record of your information or any vendor with your surname. I have also reviewed any price adjustments within the local offices and can find no record of a reduction to this level. This review has been reported to google as fake/spam and we will seek to have this removed. Regards Andy Gearing (Director)
5/5
I would highly recommended Bourne estate agents. always had a quick response. if they said they well call you back they do. a friendly bunch of people. good job done guys. Thanks.
5/5
Quite simply, I wouldn't entertain using another estate agent. Andy Gearing has sold two properties for me and has surpassed expectations on both occasions. Well done again to you and the team and we look forward to the next opportunity.
5/5
Bourne have been a great help with our flats especially Brandon, who is very reliable and always there when you need him.
5/5
Thank you to the team for selling our flat - sold within days - but more importantly they didn’t stop there, we were kept informed weekly of progress by Ross so we knew what was happening. A complete service from start to finish.
5/5
These guys are bunch of professionals who take their job very seriously. Their reference for solicitors and mortgage consultants are extremely good. I would strongly recommend using them if you are serious about the sale.
5/5
It was a pleasure to work with Bourne. We were not their client but Shaun kept us up to date regularly and was always friendly and helpful throughout the process. I would definitely recommend them.
5/5
Today I have exchanged on my sale and I wanted to thank Ross Trowbridge for a seamless journey from Start to finish. Within a week we where under offer with above asking price and within 11 weeks we have reached exchange. Thank you Ross and your Team I will definitely be recommending you and would not hesitate In using you again in the future. Linda
Hi Linda, Thank you so much for your outstanding review, I have passed the feedback onto Ross. We wish you all the best for the future and if you need our help, please do get in touch. Kind regards Andy Gearing (Director)
5/5
This agency is very good. The agent Brandon was very responsive, attentive to our needs, caring and efficient. I was happy to work with him and I will not hesitate to recommend this agency, and especially Brandon, to my friends and family.
5/5
Brandon is beyond belief! He is the best letting agent we have dealt with. May his breed increase. We will be with Bourne for all our properties if Brandon can be our man. Merry Christmas all
5/5
Brandon was super helpful through a very difficult situation that occurred during our renting process. He was very patient and diligent when helping to keep us updated. We are very grateful for his support and happy in our new flat!
5/5
Andy, Bradley and the team were excellent at keeping us regularly updated during the house buying process. This wasn't entirely straightforward due to probate being involved which focused the need for clear communication which we recevied throughout. Highly recommend.
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The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Bourne Estate Agents is among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode across eight branches.
ESTAS winners in three years, the group and its branches: 2024, 2025, 2026. ESTAS award winner every year since 2024.
2025 2 Gold, 4 Silver, 2 Bronze, 1 Best in County and 8 Best in Postcode across eight branches ESTAS 2025 winners
2024 1 Silver and 1 other award ESTAS 2024 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

Bourne Estate Agents is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Farnham has the most, with 542 reviews rated 4.7 out of 5, followed by Guildford with 531.
The nine Bourne Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Farnham won Gold, Alton won Trusted Agent and two more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in South East, and its branches won 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2018.