Trusted Agent profile

Bourne Estate Agents in Farnham, Guildford, Woking and 6 more

4.7

★★★★★ Excellent

1,941 reviews across 9 offices and 4 platforms

Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Cobham, Ash Vale and Petersfield. Together they have 1,941 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

1,745

Reviews on Google

All 9 offices

Facebook logo

4.6 / 5

76

Reviews on Facebook

Business-wide

Yell logo

4.2 / 5

5

Reviews on Yell

All 9 offices

Trustpilot logo

115

Reviews on Trustpilot

Business-wide

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Our offices

Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 1,745 reviews on Google only. Show every review

5/5

Google

The team here at Guildford borne were great. Gave us professional advice and guidance even before the valuation. Steve, Harry and everyone else we spoke to were fantastic. What I really appreciated was the straightforward tell it how it is advice and feedback. No fluff, no blowing smoke up our ass. Just straight to the point facts and answers. Sold our house quickly and the sales process was smooth, can't ask for anything more. Communication was easy, we had a group chat that kept us up to date every step of the way. To top it off everyone was on the same page. My wife loved that! The whole process from valuation, marketing, viewings and sale were so professional. So...If you are looking to buy or sell we would highly recommend the team at Bourne.

Brandon · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

Sam, who helped me with smooth moving in and get our new place is an excellent agent. He is one of the agent that should be promote to supervisor. He made sure that I will be the one who will get the property than the rest of viewers as long as I did my part passing all the documents that I need to give.

Anthony · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

Alex is so patient and follows all the matters carefully. Thank you

Mahboobeh · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you Mahboobeh for the kind words and five stars! We wish you the very best of luck in the future

5/5

Google

Chris was exceptional handling my queries on the line the other day.

Miles · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

Sam was excellent and made renting a house for the first time very straightforward

Joe · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

My experience with Bourne was very pleasant throughout, I dealt with Chris and the communication was great from the get go, he kept me informed with every step, by explaining clearly what was happening. I felt Chris went above and beyond, can not recommend enough!

Lily · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

Szymon is great, friendly and personable. Showed me a few places until I finally found somewhere that suited my needs. Thank you!

Andria · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you Andria for the kind words and five stars! We wish you the very best of luck in the future

5/5

Google

Steve at Bourne Estate Agents was professional, friendly and very knowledgeable when valuing our house. He gave us honest advice and made the whole process really easy. Highly recommend!

Tina · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you Tina for the kind words and five stars! We wish you the very best of luck in the future

5/5

Google

The team at Bourne were very helpful in establishing a new letting for us. From explaining the process and key steps through to helping organise the property, advertising, finding and moving-in the tenants.

Stephen · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you Stephen for the kind words and five stars! We wish you the very best of luck in the future

5/5

Google

Sam was very helpful and supportive to me as a student and my first time moving out of my parent’s house to start renting due to my university course. He is a star indeed 👌, he explained everything so I didn’t really find anything new when it came to filling out my forms …

Musa · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

Had a really lovely viewing with Chris who made the experience of finding our forever home so much smoother! Would highly recommend!

Bella · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

Brilliant service from Alex at Bourne Estate Agents in Guildford! He was incredibly helpful throughout the search and made the whole process easy and stress-free for my friends and me. We absolutely love the property we’re renting now and couldn’t be happier. Would Definitely recommend!

William · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

Alex was really helpful in our search for a property, very happy with our experience and cannot recommend more!!

Alex · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

We are really delighed and Happy that we chose Bourne estates guildford for renting a Property . Our experience with Bourne was flawless and stress free . Thanks to Alex and team for helping us get a beautiful property in a prime location of Guildford . Bourne guides you with each and every procedure , they are always responsive when you are stuck in any procedure and they have a warm approach .

Nishanth · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

Amazing service, super informative and helpful!

Darran · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

Sam has been exceptionally helpful through the process of finding tenants to them moving in

Anne · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

I've recently began renting a student room through Bourne Estate Agents and Alex helped me on this journey of finding a place to stay! He was super helpful and was efficient in sorting all the paper work out. Amazing service and i recommend Alex to everyone!

Marco · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

2/5

Google

Very disappointing handling of deposit return I vacated my property on 4 April and, following discussions regarding the proposed deductions, an agreement was reached for £1,168.50 of my £1,788 deposit to be returned. Despite the matter being agreed, I am still waiting for the refund almost five months later. I have had to repeatedly chase for updates, and I was recently told that the landlord has not responded and therefore no timeframe can be given for when my money will be released. I appreciate that there may be communication required between the agent and landlord, but from a tenant’s perspective, waiting this long for an agreed deposit refund, with no clear timeframe for payment, is extremely frustrating. I hope this can finally be resolved and the £1,168.50 returned promptly. Vacated the property 6 months ago and have still not received my deposit back even though I have agreed to the landlords deduction for the sake of speeding things up. All I am being told is they now have to wait for the landlord to confirm he’s happy with his own proposed deductions and apparently he is not replying. Seems like this is a reoccurring theme with Bourne regarding them holding onto deposits for extended periods of time as stated in previous reviews from others. I personally would not recommend them at this point.

Amin · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

We’re sorry to hear about your experience and take all feedback seriously. We would appreciate the opportunity to look into this further for you. Please contact our team directly at hello@bourneestateagents.com with the property details so we can investigate the matter properly and address any concerns.

5/5

Google

Exceptional service from Chris during my recent property viewings. His expertise and knowledge of the local market were really helpful, and he made the entire process smooth and stress-free. I highly recommend Chris to anyone seeking a dedicated and professional estate agent.

_misha · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you very much for your review. We are pleased that you are happy with our service and Chris in particular. Regards Bourne Estate Agents.

5/5

Google

Szymon has been a pleasure to work with, he’s very knowledgeable and good at what he does. He made the whole process as smooth as possible and hassle free. Strongly recommend this young man

Kacper · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you for your review and comments about our team member, it is greatly appreciated. Regards Bourne.

5/5

Google

Szymon was a great help to me and my husband when we had to do a quick relocation due to starting at a new job. Attentive, polite and always easy to reach. Would greatly recommend

Desiree · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you for your review, Desiree. It is greatly appreciated and your kind words will be passed onto Szymon.

5/5

Google

Steve Ryan and his team handled the sale of our property in Guildford. Throughout the process they were efficient, always easy to contact, and supported us every step of the way. Would highly recommend.

Vikki · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

5/5

Google

Rating only, no written review.

Sue · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you for your review, It is greatly appreciated.

5/5

Google

Really great experience from start to finish. The whole rental process was smooth and easy, and Alex Welland was incredibly helpful, friendly and responsive throughout. Would definitely recommend!

Emma · 12 September 2026 · Bourne Estate Agents Guildford

Agent replied · 12 October 2026

Thank you for your kind words on our service and team member. We hope you enjoy your new home. Regards Bourne.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Bourne Estate Agents

Which Bourne Estate Agents office has the most reviews?

Farnham has the most, with 541 reviews rated 4.7 out of 5, followed by Guildford with 538.

Where are the Bourne Estate Agents offices?

The nine Bourne Estate Agents offices, by town:

  • Alton: 72a High Street, Alton, GU34 1ET
  • Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
  • Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
  • Esher: 29 High Street, Esher, KT10 9RL
  • Farnham: 29 Downing Street, Farnham, GU9 7PD
  • Godalming: 41 High Street, Godalming, GU7 1AU
  • Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
  • Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
  • Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Bourne Estate Agents, Farnham won Gold; Bourne Estate Agents, Alton won Trusted Agent; Bourne Estate Agents, Woking won Trusted Agent; Bourne Estate Agents, Guildford won Trusted Agent.

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