1/5
GoogleWalked past on the weekend to look at the houses in the window and the girl in the shop proceeded to stare at us, look at us up and down and made us feel really uncomfortable. She was also wearing her slippers which was odd…
Trusted Agent profile
Bourne Estate Agents in Farnham, Guildford, Woking and 6 more
★★★★★
1,944 reviews across 9 offices and 4 platforms
Bourne Estate Agents has nine offices, in Farnham, Guildford, Woking, Alton, Godalming, Esher, Ash Vale, Cobham and Petersfield. Together they have 1,944 reviews on four platforms, rated 4.7 out of 5 overall.
1,755
Reviews on Google
All 9 offices
68
Reviews on Facebook
Business-wide
5
Reviews on Yell
All 9 offices
116
Reviews on Trustpilot
Business-wide
Our offices
Bourne Estate Agents's nine offices, most reviewed first. Each has its own page.
- Bourne Estate Agents Farnham29 Downing Street, GU9 7PD542 reviews · 383 on Google (4.7)34 in the last 90 days
- Bourne Estate Agents Guildford5a Trinity Gate Epsom Road, GU1 3JT531 reviews · 364 on Google (4.5)58 in the last 90 days
- Bourne Estate Agents Woking36 Commercial Way, GU21 6EN435 reviews · 334 on Google (4.8)36 in the last 90 days
- Bourne Estate Agents Alton72a High Street, Alton, GU34 1ET389 reviews · 218 on Google (4.8)21 in the last 90 days
- Bourne Estate Agents Godalming41 High Street, GU7 1AU362 reviews · 186 on Google (4.8)15 in the last 90 days
- Bourne Estate Agents Esher29 High Street, KT10 9RL191 reviews · 60 on Google (4.9)14 in the last 90 days
- Bourne Estate Agents Ash Vale244 Shawfield Rd, GU12 5DJ105 reviews · 105 on Google (4.8)5 in the last 90 days
- Bourne Estate Agents Cobham13 Oakdene Parade, KT11 2LR105 reviews · 105 on Google (5.0)4 in the last 90 days
- Bourne Estate Agency PetersfieldSwan House, 2 Swan St, GU32 3AD0 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 1,755 reviews on Google only. Show every review
Google5/5
GoogleI had Anna show me over a property over the weekend and she was very informative, friendly and progressional. Would definitely would like her to show me more properties in the future. Thanks Anna
5/5
GoogleI had an outstanding experience working with Bourne. From start to finish, they were professional, knowledgeable, and always available to answer my questions. They truly listened to what I was looking for and guided me through every step of the buying/selling process with patience and expertise. What impressed me most was their genuine care which made me feel confident in my decisions. Thanks to the team at Bourne the entire process was smooth and stress-free. I couldn’t have asked for better and highly recommend them to anyone looking to buy or sell a home in the local area.
5/5
GoogleJordan, Adam, and Anna have been selling my granddad’s land, and they have been absolutely fantastic from start. They are professional, reliable, and approachable, always keeping me updated and making the whole process smooth and stress-free. Their clear communication, attention to detail, and friendly manner made what could have been a complicated experience feel simple and straightforward. I’m truly grateful for all their hard work and would highly recommend them to anyone looking for a trustworthy and dedicated team
5/5
GoogleI recently attended a viewing with Bourne and was really impressed with their professionalism. The agent Anna was welcoming, approachable, and made me feel at ease throughout the visit.
5/5
GoogleMy girlfriend and I recently had a property viewing with Bourne, and we were really impressed with how professional and welcoming the experience was. The agent was friendly, knowledgeable, and made us feel comfortable throughout the viewing. They took the time to answer our questions clearly and gave us all the information we needed without any pressure. Overall, it was a really positive experience, and we left feeling well looked after
5/5
GoogleI had a viewing with Jordan at Bourne today and he was absolutely amazing. He was professional, knowledgeable, and made the whole process smooth and easy. He answered all my questions clearly and created a really welcoming atmosphere throughout the viewing.
5/5
GoogleExcellent service
Agent replied · 16 October 2026
Thank you
5/5
GoogleRating only, no written review.
Agent replied · 16 October 2026
Thank you
5/5
GoogleVery good service selling my property taking notice of my concerns and emails promptly and efficiently with a positive result
Agent replied · 16 October 2026
Thank you for your feedback. We're delighted to hear you were happy with the service and communication throughout your sale. … More
5/5
GoogleI highly recommend Bourne estate agents! I recently rented a property through Bourne and the service I received was excellent - Michael and Fraser were highly professional and friendly and answered all my enquires promptly and efficiently. …
Agent replied · 16 October 2026
Thank you so much for your kind review. We’re thrilled to hear that your experience as a first-time renter was such a positive one and that Michael and Fraser provided the support and service you needed throughout the process. … More
5/5
GoogleI would like to leave feedback for Bourne Estate Agents Woking. As our long purchase process is almost over, with lots of waiting on Solicitors, I can say that Bourne made the process a lot smoother and easier for us. …
Agent replied · 16 October 2026
Thank you for taking the time to leave such a wonderful review. We’re so pleased to hear that your experience with Bourne was a positive and that Oliver was able to support you every step of the way. … More
5/5
GoogleAndy and his team worked tirelessly to find the right buyer to purchase our house at the right price, which they achieved, and then helped manage the process through exchange and completion. A high recommended, professional and yet personal service. We had tried other local agents, but Bourne were the best by a country mile.
Agent replied · 16 October 2026
Hi Philip, I’m so pleased we were able to achieve the right outcome for you. Thanks for trusting us to get the job done. Best wishes for the future. Andy
5/5
GoogleI would like to highly recommend the whole team at Bourne Woking Branch, They have all gone above and beyond helping me with the sale of a relatives home. I honestly couldn't of asked for a better team to help me and always had their …
Agent replied · 16 October 2026
Dear Alison, Thank you so much for your lovely feedback. Selling a property, especially a … More
5/5
GoogleI contacted 3 estate agents as I needed to sell a house, following the death of a friend. One has never replied, the second called several days later but showed no more interest for 3 weeks. Whereas Andy at Bourne called straight back and …
Agent replied · 16 October 2026
Hi Mike, Thank you so much for taking the time to write such kind words. … More
5/5
GoogleExcellent team , they delivers with they promise.
Agent replied · 16 October 2026
Thank you for taking the time to review us. Your comments are truly appreciated.
5/5
GoogleI have had the most fantastic experience with Bourne. They have been helpful from beginning to end , answered all my questions and kept me up to date every step of the way. Would highly recommend and in the future if I am selling or buying a property would definitely use them again. Shaun has been absolutely fantastic through the whole process. He is knowledgeable, professional and friendly. He has answered all my questions both via email and on the phone super quickly and made the process stress free and simple. Really grateful for all his help
5/5
GoogleRating only, no written review.
Agent replied · 14 January 2026
Thank you for taking the time to review us Orland.
5/5
GoogleRating only, no written review.
Agent replied · 14 January 2026
Thank you for taking the time to review us Emely.
5/5
GoogleIt really helps us to find a very good house to rent .
Agent replied · 14 January 2026
Thank you for taking the time to review us Mark. Your comments are truly appreciated.
5/5
GoogleThis has been my first experience of renting a property, Bourne Letting agents were fantastic, especially Elarose and Caitlin who answered all my questions and worries, with care and professionalism. Thank you
Agent replied · 14 January 2026
Thank you for taking the time to review our services. We are pleased to hear that your first rental experience has been a positive one. We hope you enjoy your new home. Regards Bourne Estate Agents.
5/5
GoogleDavid and the team managed the successful sale of our house. They had excellent communication and regularly kept us up to date. They responded well to queries and made the whole process as smooth as possible. Even before our house was fully …
Agent replied · 16 April 2026
Thanks, Beverley! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.
5/5
GoogleHarry and Rebekah were fantastic finding me a suitable property and guiding me through the pre-rental process. With their help I secured my new home. Bourne was the only local estate agents who were willing to help find a solution to …
Agent replied · 16 April 2026
Thank you for taking the time to review us Ellie. It has been a pleasure dealing with you and wishing you well for the future - Harry Oliphant, Lettings Manager
5/5
GoogleVery helpful, efficient at sorting queries and general matters would reccomend
Agent replied · 12 November 2025
Thank you for taking the time to review us. Your comments are truly appreciated.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Bourne Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Bourne Estate Agents is among the ESTAS 2026 winners.
- GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Lettings
- WinnerESTAS 2026: Best Regional Estate Agency Group by Region, South East
ESTAS 2026: 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode across eight branches.
- GoldESTAS 2026: Lettings (Landlords), South East (Surrey)Farnham
- SilverESTAS 2026: Lettings (Landlords), South East (Surrey)Guildford
- SilverESTAS 2026: Lettings (Tenants), South East (Surrey)Godalming
- SilverESTAS 2026: Sales, South East (Surrey)Godalming
- BronzeESTAS 2026: Sales, South East (Surrey)Guildford
- BronzeESTAS 2026: Lettings (Tenants), South East (Surrey)Woking
- BronzeESTAS 2026: Lettings (Landlords), South East (Surrey)Godalming
- Best in County (1)ESTAS 2026
- Surrey: Lettings (Landlords), Farnham
- Best in Postcode (8)ESTAS Best in Postcode 2026
- GU9 Farnham Sales & Lettings (Landlords & Tenants)
- GU1 Guildford Sales & Lettings (Landlords & Tenants)
- GU21 Woking Lettings (Landlords & Tenants)
- GU34 Alton Sales & Lettings (Landlords & Tenants)
- GU7 Godalming Sales & Lettings (Landlords & Tenants)
- GU12 Ash Vale
- KT11 Cobham Sales & Lettings (Landlords & Tenants)
- GU32 Petersfield Lettings (Landlords & Tenants)
ESTAS winners in three years, the group and its branches: 2024, 2025, 2026. ESTAS award winner every year since 2024.
ESTAS awards by year, 2024 to 2025
2025 2 Gold, 4 Silver, 2 Bronze, 1 Best in County and 8 Best in Postcode across eight branches ESTAS 2025 winners
- GoldESTAS 2025: Best Regional Group (6-20 Offices) in the UK, Lettings
- GoldESTAS 2025: Lettings (Landlords), South East (Surrey)Guildford
- SilverESTAS 2025: Best Regional Group (6-20 Offices) in the UK, Sales
- SilverESTAS 2025: Lettings (Landlords), South East (Surrey)
- SilverESTAS 2025: Lettings (Tenants), South East (Surrey)
- SilverESTAS 2025: Sales, South East (Surrey)Cobham
- BronzeESTAS 2025: Lettings (Tenants), South East (Surrey)Guildford
- BronzeESTAS 2025: Lettings (Landlords), South East (Surrey)Cobham
- Best in County (1)ESTAS 2025
- Surrey: Lettings (Landlords), Guildford
- Best in Postcode (8)ESTAS Best in Postcode 2025
- GU9 Farnham Lettings (Landlords & Tenants)
- GU1 Guildford Sales & Lettings (Landlords & Tenants)
- GU21 Woking Lettings (Tenants)
- GU34 Alton Sales & Lettings (Landlords & Tenants)
- GU7 Godalming Sales & Lettings (Landlords & Tenants)
- GU12 Ash Vale
- KT11 Cobham Sales & Lettings (Landlords & Tenants)
- GU32 Petersfield Lettings (Landlords & Tenants)
2024 1 Silver and 1 other award ESTAS 2024 winners
- SilverESTAS 2024: Sales, South East (Surrey)
- WinnerESTAS 2024: Best Local Estate Agency Group by Region, South East (Surrey)
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
Bourne Estate Agents is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 2020
2020 2 awards EA Masters 2020 winners
- Award winning agency (2)EA Masters 2020
- South East Lettings
- Berks, Hamps, Isle of Wight Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Berks, Hamps, Isle of Wight Lettings
2018 2 Gold EA Masters 2018 winners
- GoldEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
- GoldEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Bourne Estate Agents
Which Bourne Estate Agents office has the most reviews?
Farnham has the most, with 542 reviews rated 4.7 out of 5, followed by Guildford with 531.
Where are the Bourne Estate Agents offices?
The nine Bourne Estate Agents offices, by town:
- Alton: 72a High Street, Alton, GU34 1ET
- Ash Vale: 244 Shawfield Rd, Ash Vale, GU12 5DJ
- Cobham: 13 Oakdene Parade, Cobham, KT11 2LR
- Esher: 29 High Street, Esher, KT10 9RL
- Farnham: 29 Downing Street, Farnham, GU9 7PD
- Godalming: 41 High Street, Godalming, GU7 1AU
- Guildford: 5a Trinity Gate Epsom Road, Guildford, GU1 3JT
- Petersfield: Swan House, 2 Swan St, Petersfield, GU32 3AD
- Woking: 36 Commercial Way, Woking, GU21 6EN
Has Bourne Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards, Farnham won Gold, Alton won Trusted Agent and two more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in South East, and its branches won 1 Gold, 3 Silver, 3 Bronze, 1 Best in County and 8 Best in Postcode awards. The group and its branches have also won 25 other industry awards since 2018.
