Trusted Agent profile · Devon and Cornwall

Verified

Bond Oxborough Phillips reviews in Bideford, Wadebridge, Barnstaple and 6 more

4.9

★★★★★ Excellent

285 reviews across 9 offices and 1 platform

www.bopproperty.com

Bond Oxborough Phillips has nine offices, in Bideford, Wadebridge, Barnstaple, Holsworthy, Bude, Ilfracombe, Torrington, Okehampton and Lynton (Devon and Cornwall). Together they have 285 reviews on 1 platform, rated 4.9 out of 5 overall.

View Agents logo

4.9 / 5

285

Reviews on View Agents

All 9 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Bond Oxborough Phillips's nine offices, most reviewed first. Each has its own page.

Latest reviews from every Bond Oxborough Phillips office

Newest first, from every platform, with the office each review is about. First names only.

5/5

View Agents
Seller

Helpful, thorough, accommodating and prepared to listen

The initial details of our sale were efficiently done and we were fairly confident with the marketing of our property.After an initially slow start the property had more viewings and we accepted an offer negotiated by Neil Phillips. However it was the effort that Philippa Bishop put in that we believe enabled the property to get to 'sale exchange' By liaising with all interested parties she smoothed some of the rough patches that all the chain were experiencing at different (and sometimes the same) time. She helped when on occasions other professionals did not appear to be so helpful and gave good practical advice; the fact that it reached a conclusion after 13+ weeks. we believe is because of Philippa's hard work.

Pauline · 4 February 2016 · Bond Oxborough Phillips Bideford

5/5

View Agents
Tenant

Excellent service with a smile

Moved to Devon for work so finding somewhere to rent had to happen quickly. Jess and Jen were not only helpful, but resourceful and creative about making things happen. Not only did they find us somewhere fast, but they found us exactly what we were looking for. I cannot praise them enough for this, Very happy and grateful for the extra mile they went.

Katrina · 3 February 2016 · Bond Oxborough Phillips Barnstaple

5/5

View Agents
Seller

Effective & professional - sold our house

Everyone at BOP was professional, charming & helpful.. Right from the start we felt we were in capable hands and were happy with all aspects of the sale. Alex worked very hard to cordinate our chain of 6 and we feel we might never have reached completion without his endeavours. Needless to say we would have liked to pay less but BOP were competitive with local agents and a local agent was vital to be able to market and sell our property.

Cheryl · 31 January 2016 · Bond Oxborough Phillips Bude

1/5

View Agents
Tenant

totally disgusted with service

B O P were the agents for the property we rented - they came and reviewed the property every 3 months - never had a bad report, but when we left they didnt perform a checkout inventory so we had to go to the Deposit Protection Scheme and then to independent who ruled in the landlord's favour which was totally wrong.

Tracy · 30 January 2016 · Bond Oxborough Phillips Bideford

Agent replied · 1 February 2016

I am sorry to hear that you are displeased with our service. The DPS is an independent professional body that arbitrates in any dispute between landlords and tenants. Information and photos are provided by both parties and the DPS then makes an unbiased decision based on the facts. Please email me direct at neil.phillips@bopproperty.com should you wish to discuss the situation further.

5/5

View Agents

Sale and purchase of my properties

I found Bond Oxborough Phillips to be very professional and supportive in what was a very difficult purchase. They sold my previous house within a week and liazed with myself to complete and exchange on both properties whilst I was away in Europe. I cannot recommend them more highly.

Denise · 25 January 2016 · Bond Oxborough Phillips Bideford

5/5

View Agents
Seller

best agent I,ve used

I have bought and sold a few propertys in the last ten years and this agent is the best I have used.

Robert · 18 January 2016 · Bond Oxborough Phillips Wadebridge

5/5

View Agents
Seller

Bond Oxborough Phillips (Bideford)

Throughout the sale of my property, there has been several stumbling blocks caused by the lender supplying the mortgage. Bond Oxborough Phillips staff have been excellent in communications throughout the whole process, calm and in control, reassuring through every step that was placed in the way for securing the final sale of my property.. If anyone was to approach me asking which agent to use for the sale or buying of a property, I would not hesitate in recommending Bond Oxborough Phillips. Many thanks to all the staff involved in the process, especially Phillippa sales co-ordinator

Andrew · 15 January 2016 · Bond Oxborough Phillips Bideford

5/5

View Agents
Seller

Review Bond Oxborough Philips

Bond Oxborough Philips (BOP) hit the ground running from the outset. They were swift and efficient, pleasant to deal with and highly professional. Communication was excellent and you had the real sense that they were working hard for you. The property was valued correctly and presented perfectly on their website and brochure.. I cannot recommend them highly enough and would definitely use them again. Thank you

Chris · 15 January 2016 · Bond Oxborough Phillips Bideford

5/5

View Agents
Seller

Excellent Service from valuation to completion

Professional and experienced Niel Phillips provided a prompt and and acurate valuation. Marketed and sold speedily. The follow up of the sale process was thoroughly followed up by Phillipa Bishop in the office. Have and will recommend Bond Oxborough Phillips to anyone considering selling in the area.

Tim · 15 January 2016 · Bond Oxborough Phillips Bideford

5/5

View Agents
Seller

They were very helpful and let me know if everything was going well

Phillips was very helpful, she used to ring me and let me know if all was ok and I could ring her and ask questions which I did. She answered my questions and was really helpful.

Valerie · 14 January 2016 · Bond Oxborough Phillips Bideford

5/5

View Agents
Buyer

Great service efficient and friendly

Leeann who manages the office is a brilliant negotiator and all together leads a team that provide a refreshing solid service They always answer enquirues and keep the client up to date with progress. We had the pleasure of buying a property from BOP last year and would highly recommend them especially Leeann Groom - she is first class

Martin · 14 January 2016 · Bond Oxborough Phillips Holsworthy

5/5

View Agents

Best Agent in South West

We have recently bought a property through BO & P and now have the same property up for Let through them as well. We have been extremely pleased with their professional service on both counts and would recommend them to anyone. Communication is key when buying, selling or renting and BO & P are second to none on this count. All staff are friendly and approachable whilst remaining professional at all times.

Dennis · 8 January 2016 · Bond Oxborough Phillips Wadebridge

5/5

View Agents
Seller

You all have been fantastic with your help in what was an emotiona salevery smoothl

Thank you again especially Matt

Francoise · 7 January 2016 · Bond Oxborough Phillips Bude

5/5

View Agents
Seller

Very professional

We have been using the company to sell our holiday cottage and have been working closely with Daniel Thompson, who is always very professional and friendly. Would recommend the company to others.

Phil · 26 December 2015 · Bond Oxborough Phillips Ilfracombe

5/5

View Agents
Buyer

A Fantastic job

Lovely staff, hard working even with my 'difficult purchase.

Claire · 21 December 2015 · Bond Oxborough Phillips Torrington

5/5

View Agents
Seller

Excellent service

We were so impressed with the service provided. Amanda was so helpful and professional from start to finish. I would definately recommend Bond Oxborough. We felt that careful consideration when sending the correct potential buyers insured we did not have time wasters coming out for viewings. This ensured that we had a very quick sale. The Staff were very efficient when it came to feed back and also any queries or problems that we came up against.

Angela · 20 December 2015 · Bond Oxborough Phillips Barnstaple

5/5

View Agents

Good liaison

We are on the market now and always have speedy responses from Dan regarding any queries. We also bought this house through BO and the transaction was very smooth. Dan negotiated very well on our behalf.

Joanne · 20 December 2015 · Bond Oxborough Phillips Ilfracombe

5/5

View Agents
Buyer

Best estate agent we've ever used.

We have moved 7 times in the last 35 years and I can honestly say that this is the best agent we have ever used. Given that we were buying as opposed to selling we feel that we got a much better service from Bond Oxborough Phillips than we did from the estate agent we were actually paying in respect to the sale of our house. We were given regular updates by Susan Stanbury who not only chased our own agents and solicitors for information but was first to confirm when exchange took place. We never had to chase for updates or for requested information, we knew that we could rely on Susan to act in a proactive manner on our behalf at all times. Definitely a first class service!

Lynne · 18 December 2015 · Bond Oxborough Phillips Wadebridge

4/5

View Agents

Review of Bond Oxborough Phillips "find a tenant service."

I have dealt with Bond Oxborough Phillips on a number of occasions when finding tenants on behalf of my Mother in Law. Their "find a tenant" service is very good, efficient and professional. This is due to the dedicated efforts of Sharon Mason, {Lettings Manager}, ably supported by her staff. I have found Sharon to be pleasant, helpful and reliable. It is always a pleasure to work alongside her, and she has successfully found suitable tenants on each occasion we have used her services. Graham L. Jones.

Graham · 18 December 2015 · Bond Oxborough Phillips Ilfracombe

5/5

View Agents
Tenant

Thanks for the pleasant service :)

Sharon was super helpful from beginning to end in all dealings leading to the rental property I now live in. She always let me know updates as things progressed, I didn't have to chase her up for things as most other agents I've dealt with and she always tried to help where ever she could or pass things on to someone who could. Thanks for the pleasant service :)

Lnda · 17 December 2015 · Bond Oxborough Phillips Ilfracombe

5/5

View Agents
Buyer

very professional

Sharon Mason has helped us to purchase 2 properties. She dealt with any arising matters very efficiently and professionally and she kept us informed of proceedings at all times. The whole experience was calm and stress free. We cannot praise and recommend Sharon highly enough.

Marlene · 16 December 2015 · Bond Oxborough Phillips Ilfracombe

5/5

View Agents
Seller

Professional, informative and reachable, with an excellent knowledge of the local market,

Karl has helped me both buy and sell. Always ready to assist with comments or a valuation and appraisal. His knowledge of the local market is second to none and, in my experience, his valuations are accurate and obtainable. If he's not available when I call or drop by, he always returns my call asap. He always operates in a thoroughly professional manner, and I would have no hesitations in recommending him.

SG · 16 December 2015 · Bond Oxborough Phillips Ilfracombe

5/5

View Agents
Seller

A professional,friendly service from the valuation through to sale.

All staff in the office were professional and managed the viewings a lot better than I could have. From valuation to viewings, to offer and the administration leading to completion I always received a cheerful reception from staff. Nice people who made the whole process less stressful.

Alan · 15 December 2015 · Bond Oxborough Phillips Ilfracombe

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Bond Oxborough Phillips

How many reviews does Bond Oxborough Phillips have?

Bond Oxborough Phillips has 285 reviews across its nine offices, rated 4.9 out of 5 overall: 285 on View Agents.

Which Bond Oxborough Phillips office has the most reviews?

Bideford has the most, with 98 reviews rated 4.9 out of 5, followed by Wadebridge with 44.

Where are the Bond Oxborough Phillips offices?

The nine Bond Oxborough Phillips offices, by town:

  • Barnstaple: 105-106 Boutport Street, Barnstaple, Devon, EX31 1SY
  • Bideford: 5 Bridgeland Street, Bideford, Devon, EX39 2PS
  • Bude: 34 Queen St, Bude, Cornwall, EX23 8BB
  • Holsworthy: Albion House, 4 High Street, Holsworthy, Devon, EX22 6EL
  • Ilfracombe: 119 High St, Ilfracombe, Devon, EX34 9EY
  • Lynton: 42 Lee Road, Lynton, EX35 6BS
  • Okehampton: Church Chambers, 26 Fore Street, Okehampton, Devon, EX20 1AN
  • Torrington: 2 Well Street, Torrington, Devon, EX38 8EP
  • Wadebridge: 7 Molesworth Street, Wadebridge, Cornwall, PL27 7DA
What do sellers say about Bond Oxborough Phillips?

136 reviews from sellers, rated 4.9 out of 5 on average. For example, Jennifer wrote: "From the moment we decided to put our house on the market with Bond Oxborough Philips we knew we had made the right decision. Their professionalism, their ..."

What do buyers say about Bond Oxborough Phillips?

83 reviews from buyers, rated 4.9 out of 5 on average. For example, Rebecca wrote: "We bought our cottage via BOP and Mat Moore was our main point of contact. He was brilliant from start to finish. Nothing was too much trouble, he always ..."

What do landlords say about Bond Oxborough Phillips?

16 reviews from landlords, rated 4.9 out of 5 on average. For example, Vicky wrote: "I have been with this agent for a number of years. They handle my, rather problematic, property. Letting can be a stressful and unpleasant experience at the ..."

What do tenants say about Bond Oxborough Phillips?

14 reviews from tenants, rated 4.6 out of 5 on average. For example, Diane wrote: "I would like to say a big thank you to Bond Oxborough Phillips, Torrington for their excellent service. They are highly professional and their rental team are ..."

The Trusted Agent

Is this your office? Claim your page.