Every review we hold for the Ilfracombe office, from every platform, shown as written. First names only.
★★★★★ 5/5
View AgentsSuccess of sale
From the moment we decided to put our house on the market with Bond Oxborough Philips we knew we had made the right decision. Their professionalism, their attention to detail and their communication with keeping us informed every step of the way was exemplary. Karl, and his excellent team in particular Helen and Sam worked tirelessly on our behalf. They believe in old fashioned values putting the client first which in today's society is a rare commodity which has to be valued. We cannot thank Karl and his team enough for an absolutely first class service always on hand to answer queries in a warm and welcoming manner. We will always use Bond Oxborough Philips as they made our transition to our next home easy and more importantly totally free of stress. Thank you Karl once again for an amazing job
Mr and Mrs Brooks-Wadham
Jennifer · 29 June 2017
★★★★★ 5/5
View AgentsA hard working and dedicated team
After a number of years with Bond Oxborough Phillips as a Landlord they have now managed the sale of my property. I can not thank them enough for their dedication and efforts. It is so frequent these days that you are the one chasing and following things up but Bond were on the case from day one with weekly phone calls or emails. They are a great team of professionals with Sharon leading supporting on the Lettings and Karl Seeley going above and beyond to ensure a high quality of care and service.
Vicky · 9 November 2016
★★★★★ 5/5
View AgentsGoes the extra mile
I have been with this agent for a number of years. They handle my, rather problematic, property. Letting can be a stressful and unpleasant experience at the best of times but I have always had confidence that the staff at Bond Oxborough Phillips are giving me their best efforts and support.
Not only do they carry out what you would expect of them as an agency, but they also have a personal touch that is beyond what you might receive from larger agents. Sharon in lettings is professional and yet has a keen understanding of both sides of the letting/renting element.
If ever I have had the rare question or concern Karl has been there to help and support and even co-ordinate on occasions, I'm never made to feel like there is something they can't handle or a request I can't make. It is also comforting to know that, when I call up, there are a number of staff who know my property and can answer questions.
This is a great agency that is just the right size to ensure it has a wide customer base and yet can still give the personal attention needed.
Vicky · 18 April 2016
★★★★★ 5/5
View AgentsProfessional, informative and reachable, with an excellent knowledge of the local market,
Karl has helped me both buy and sell. Always ready to assist with comments or a valuation and appraisal. His knowledge of the local market is second to none and, in my experience, his valuations are accurate and obtainable. If he's not available when I call or drop by, he always returns my call asap. He always operates in a thoroughly professional manner, and I would have no hesitations in recommending him.
SG · 16 December 2015
★★★★★ 5/5
View AgentsThanks for the pleasant service :)
Sharon was super helpful from beginning to end in all dealings leading to the rental property I now live in. She always let me know updates as things progressed, I didn't have to chase her up for things as most other agents I've dealt with and she always tried to help where ever she could or pass things on to someone who could. Thanks for the pleasant service :)
Lnda · 17 December 2015
★★★★★ 5/5
View AgentsDogged determination, but we got there!
I cannot thank Sharon enough for steering me through a troublesome transaction. Whatever problems the buyer, or the solicitors, threw at her, she calmly took it all in her stride, and steered us all (buyer AND seller) through to completion. I had considered an internet based agency to save cost, but looking back, I honestly feel the transaction would not have gone through if I had.
Graham · 9 December 2015
★★★★★ 5/5
View Agentsvery professional
Sharon Mason has helped us to purchase 2 properties. She dealt with any arising matters very efficiently and professionally and she kept us informed of proceedings at all times. The whole experience was calm and stress free. We cannot praise and recommend Sharon highly enough.
Marlene · 16 December 2015
★★★★★ 5/5
View AgentsFriendly and professional.
As a first time buyer I would like to thank all the BOP staff but especially Sharon who was kind, friendly and helpful. Sharon always kept me updated and nothing was too much trouble.
Colin · 14 December 2015
★★★★★ 5/5
View AgentsProfessional service with a smile!
Sharon has found tenants for us on a number of occasions and is always professional, knowledgeable and friendly! Nothing is too much trouble and Sharon is always a pleasure to do business with.!
Zillah · 10 December 2015
★★★★★ 5/5
View AgentsBuying through Bond Oxborough Phillips
We saw the property on line, whilst viewing a property elsewhere in Devon with a different agent, (that was not as big as photos made it look!).
I phoned BOP Agents asked if I could view in the next hour. They immediately made the booking and phoned me back.
The property was viewed within two hours, shown around by the owner on a Sunday, property wasn't disappointing as photos accurate size of property, and the details thorough.
Perfect for me and the property I am now happily typing this review from.
Every aspect of the viewing, contact details, etc., where easy, efficient and clear.
Thank you BOP.
JJ · 23 February 2017
★★★★★ 4/5
View AgentsReview of Bond Oxborough Phillips "find a tenant service."
I have dealt with Bond Oxborough Phillips on a number of occasions when finding tenants on behalf of my Mother in Law. Their "find a tenant" service is very good, efficient and professional. This is due to the dedicated efforts of Sharon Mason, {Lettings Manager}, ably supported by her staff. I have found Sharon to be pleasant, helpful and reliable. It is always a pleasure to work alongside her, and she has successfully found suitable tenants on each occasion we have used her services.
Graham L. Jones.
Graham · 18 December 2015
★★★★★ 5/5
View AgentsEverything you need from an estate agent
Having bought our property through Bond Oxborough Phillips 5 years ago we knew they had the dynamic approach we needed when we decided to sell. The property was marketed quickly and pro-actively with two viewings being arranged within one day of the property being put on the market. We received excellent service from Dan Thompson and the other members of the Ilfracombe team and would have no hesitation in recommending BOP and will certainly use them again.
Jo · 11 May 2016
★★★★★ 5/5
View AgentsA professional,friendly service from the valuation through to sale.
All staff in the office were professional and managed the viewings a lot better than I could have.
From valuation to viewings, to offer and the administration leading to completion I always received a cheerful reception from staff.
Nice people who made the whole process less stressful.
Alan · 15 December 2015
★★★★★ 5/5
View AgentsOutstanding service
I was on the market for four months with a different agent and had 2 viewings within 1 month of being on the market with BOP I had 5 viewings and 2 offers.. I was shocked at hw different the agents were. 10/10 for customer service.
A customer · 16 April 2015
★★★★★ 5/5
View AgentsFriendly and professional team
The Ilfracombe team are incredibly approachable and professional. Communications between myself, BOP and my buyer have been exceptional and allowed us to complete in the nine weeks requested. I don't hesitate in recommending them both as a seller now and as a buyer previously.
Carol · 15 March 2016
★★★★★ 5/5
View AgentsGood liaison
We are on the market now and always have speedy responses from Dan regarding any queries.
We also bought this house through BO and the transaction was very smooth. Dan negotiated very well on our behalf.
Joanne · 20 December 2015
★★★★★ 5/5
View AgentsGreat service restoring our trust in estate agents
BOP were proactive from the outset with professionally presented staff with excellent communications throughout the whole purchase period. We would certainly recommend BOB and are top of the list for any future needs.
Nick · 22 February 2017
★★★★★ 5/5
View AgentsVery professional
We have been using the company to sell our holiday cottage and have been working closely with Daniel Thompson, who is always very professional and friendly.
Would recommend the company to others.
Phil · 26 December 2015
★★★★★ 5/5
View AgentsSimply brilliant
Just completed a long drawn out sale and the team in ilfracombe were great. They tirelessly chased and worked until the property was sold. I will definitely use them again
Simon · 9 March 2016
★★★★★ 5/5
View AgentsSold in 1 month
It took BOP 1 month to sell my house. They even showed the buyer around at 19:30 on a Saturday.
Very impressed
A customer · 15 April 2015
★★★★★ 4/5
View AgentsEfficient and friendly.
The staff kept us to Date with the viewings.
Always friendly and professional.
Phil · 13 December 2016
★★★★★ 5/5
View AgentsExcellent service
Hard working, friendly staff who do their best for their clients.
Jayne · 20 November 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
