Bond Oxborough Phillips reviews

★★★★★ 5/5

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Highly recommend

We recently sold our first home within a week through the Bideford Office and could not of asked for better service from start to finish. Finn in particular valued our property and was then very kind in helping us as much as possible to try and find a new home. He went out of his way to keep us updated with all new instructions and even took calls outside of office hours. When viewing available properties the office managed to fit in the viewings very quickly and after work which not all agents were happy to do. All the staff in the Bideford office were always there to help and were very professional. so if we happen to move house in the future we would definitely use Bond Oxborough again. Thanks again Sam and Matt

Samantha · 22 May 2017

★★★★★ 5/5

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Would I recommend you?

Yes, I certainly would. From the start Neil was very helpful and and spot on with the valuation. Such very nice people in the office, always ready to help in every way they can.. I asked if they would show people round, they did and did a wonderful job. I do not intend to move again, I have moved 19 times, but if I change my mind, who do I call? not the ghostbusters, but Bond Oxborough Phillips. Thank you each and everyone.

Patricia · 18 April 2017

★★★★★ 5/5

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Excellent from start to finish

We recently sold and bought through Bond Oxborough Phillips and found all of the team to be both friendly and professional from valuation to completion. Our property achieved the full asking price much sooner than we had expected and we feel this is largely due to our choice of estate agent. Our sales coordinator, Philippa, was easily contactable and ensured everything ran smoothly with both our sale and purchase. We would highly recommend Bond Oxborough Phillips to anyone considering selling their property and would certainly use them again in the future.

Sophie · 13 October 2016

★★★★★ 5/5

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An outstanding service in the sale of a 2 bedroomed, terraced property.

From the initial registration and advisory interview and viewing with the Partner Neil Phillips, the service was excellent at each stage. All the viewings were done by the agent; the staff who conducted the viewings were smart, attentive and polite. I was given at least 24 hours notice before every viewing. They used honest, thoughtful strategies to ensure that the property received the maximum number of viewings in the first month. As the vendor, I was given detailed feedback on every viewing; the agent left text and voicemail messages to keep me up to date and to ensure that we had direct contact after each viewing. The property was given a high profile advertisement online and in the local press. It appeared in the large window of the agent's town centre premises. Throughout the negotiating process, the procedure was handled by by an experienced and wise sales negotiator, who was professional in every aspect of her work, guiding me through the process, liaising with solicitors and keeping me informed of progress. In the final days leading to completion, her direct approach was invaluable in facilitating a successful sale.. I am a pro-active vendor who likes to be involved at every stage in the sale process and the team at Bond Oxborough Phillips were patient, courteous and encouraging. I have no hesitation in recommending them and have placed another property for sale in their capable hands; this will be the sixth time they have acted on my behalf as a buyer and vendor, the first purchase was in 1999.

Margaret · 28 July 2016

★★★★★ 5/5

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consummate professionalism from sales particulars through to sale completion.

From valuation and sales particulars throughout the sales process to completion, we received a first class service from BBP. Queries were dealt with promptly and efficiently. The sales brochure was attractive and professionally produced . This no doubt ensured we had immediate viewings and a sale agreed within a week of the property being put on the market. All staff involved at BBP were friendly and helpful and Philippa in particular deserves special mention for her care and attention throughout the process.

Judith · 1 July 2016

★★★★★ 5/5

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Bideford property purchase

Having registered with several agents in Bideford as well as looking daily on Rightmove, we found that Bond Oxborough Phillips were the best at keeping us informed regarding properties available, as well as understanding our requirements and understanding our position in the selling and buying cycle. When it came to buying our actual property again Bond Oxborough Phillips helped us immensely in terms of viewing and having our offer accepted on the same day. I would also give a special mention to Finn who was very much at the forefront of the excellent service offered. Thank you for all you help.

Ian · 16 May 2016

★★★★★ 5/5

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Phillipa Bishop is an amazing estate agent

I would just like to thank Phillipa for all of her hard work throughout the process of our purchase. It appeared that our chain all had solicitors which weren't very forthcoming with information to which Phillipa managed to get this out of them and help arrange the completion date. Out of all of the parties involved with our purchase she was by far the most helpful and would do anything to get you the answers you required and got back to us very quickly each time. Thank you so much for all of your help and I would highly recommend Bond Oxborough Phillips when buying or selling your home.

Anonymous · 8 April 2016

★★★★★ 5/5

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Bond Oxborough Phillips Bideford Branch Review

We have used Bond Oxborough Phillips at Bideford to buy, rent and sell property and have found them to be professional, honest, helpful and enthusiastic to a fault, with enormous experience and valuable contacts within the area. We have happily left all aspects in their charge to our complete satisfaction; Lee and Chrissie on the rental side and Phillippa on sales being our main contacts, really pleasant and highly proficient individuals, which can be said of everyone else in the team.- for example Neil Phillips, who achieved an offer on our property the day after it was marketed. We would recommend Bond Oxborough Phillips at Bideford with complete confidence for every aspect of the property market. Tim & Sue

Tim · 25 March 2016

★★★★★ 5/5

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Excellent service throughout.

I recently purchased a property in Bideford & liased mostly with Phillippa Bishop at Bond Oxborough. I found her to be friendly & efficient. Phonecalls were returned & all questions were answered as soon as possible. I always felt a valued client & she was always willing to help or find a way around a problem. I would highly recommend Bond Oxborough as an Estate Agent & feel they provided an excellent service throughout the whole process of purchasing my property.

Jane · 14 March 2016

★★★★★ 5/5

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Helpful, thorough, accommodating and prepared to listen

The initial details of our sale were efficiently done and we were fairly confident with the marketing of our property.After an initially slow start the property had more viewings and we accepted an offer negotiated by Neil Phillips. However it was the effort that Philippa Bishop put in that we believe enabled the property to get to 'sale exchange' By liaising with all interested parties she smoothed some of the rough patches that all the chain were experiencing at different (and sometimes the same) time. She helped when on occasions other professionals did not appear to be so helpful and gave good practical advice; the fact that it reached a conclusion after 13+ weeks. we believe is because of Philippa's hard work.

Pauline · 4 February 2016

★★★★★ 5/5

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Bond Oxborough Phillips (Bideford)

Throughout the sale of my property, there has been several stumbling blocks caused by the lender supplying the mortgage. Bond Oxborough Phillips staff have been excellent in communications throughout the whole process, calm and in control, reassuring through every step that was placed in the way for securing the final sale of my property.. If anyone was to approach me asking which agent to use for the sale or buying of a property, I would not hesitate in recommending Bond Oxborough Phillips. Many thanks to all the staff involved in the process, especially Phillippa sales co-ordinator

Andrew · 15 January 2016

★★★★★ 5/5

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Proffesional yet compassionate agents who go the extra mile

We have sold and bought through bond oxborough this year under extremely stressful conditions.BOP have been very re assuring and helpful to us,chasing up information that was above and beyond their requirements.If you need them out of normal working hours there is always someone you can get hold of as we were given access to personal mobile numbers.The atmosphere in the office is very welcoming.everyone greets you when you go in.If we have asked them to do or find something out,its been done very quickly.Also on call backs,they are almost immediate.A very proffesional set up.Phillipa and Neil extremely efficient..I dont think we could have got through this very stressful time without their knowledge and compassion.Really they have been excellent.

Viviann · 10 December 2015

★★★★★ 5/5

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Selling in a Perfect Way

I have used BOP before to rent a property and wasn't at all impressed with the service however I did invite them to value my property as a comparison to other local agents. I was visited by Alex from the Bideford office and I was so impressed with his enthusiasm and his interest in my property that the choice was simple. It was a quick sale and I was impressed that Alex followed it through from beginning to end he is a real asset to the company and I will be using him again in the new year to sell my second property. Thanks Alex and BOP

Sarah · 9 December 2015

★★★★★ 5/5

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Efficient and helpful service throughout the whole process.

Recently we have been through the process of selling a property with BOP in Bideford. We have been pleasantly surprised by the amount of support they have offered throughout the process. Many queries and issues have arisen which were very time consuming. Philippa Bishop who handled this sale for us dealt with each and every one of these in a professional,, patient and courteous manner. She always kept both ourselves and the purchaser informed of the progress at each stage. Often going ''above and beyond' to be helpful, checking things out, or putting us in contact with a helpful third party - she really made this somewhat difficult experience much smoother for us.. Thank you Phillipa and Bond Oxborough Phil.lips

Rachel · 3 December 2015

★★★★★ 5/5

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Professional and efficient

We changed to BOP after trying unsuccessfully to sell our house for 18 months. Straight away we had more people viewing in a week than we had in the previous 6 months! This was only partly because of realistic pricing and good marketing was definitely a factor. It didn't take long to get an offer and the progress through the sale was in general managed very well. There were a few problems that they as agents were not responsible for but Philippa 'chased' the other agents and solicitors involved to arrive at a satisfactory conclusion.

Christine · 20 November 2015

★★★★★ 5/5

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An excellent and refreshing approach to Estate Agency

Having decided to move from Bideford to Essex, the prospect of having to sell three houses in one year was quite daunting. We need not have worried. Bond Oxborough Phillips's team were both highly professional and reassuring throughout the whole process. The houses were efficiently marketed and we were kept well informed by the Processing Team headed by Philippa Bishop. We would personally recommend this Agent to anyone in Bideford. A refreshing change.

Heather · 7 December 2015

★★★★★ 5/5

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Matthew was great

Matthew was great as he was so proactive in finding solutions to my housing search rather than just saying what I wanted wasn't available. He also ensured the process moved very rapidly. I am very grateful to have the home I dreamed of by the sea in time for starting my new job. Many thanks to Matthew and the team that have helped me.

Selaine · 25 October 2017

★★★★★ 5/5

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First class service

Bond Oxborough Phillips are a team to be trusted to get the job done. Philippa in particular went out of her way to make my Mum's move as smooth as possible. The rest of the team also deserve a mention for also stepping in when needed. Thank you Bond Oxborough Phillips and special thanks to Phillipa! Sally Grover

Sally · 15 March 2016

★★★★★ 5/5

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bungalow sale - very helpful agents

Sale of bungalow which was Parent's property after they were unable to stay in their own home. Agents were extremely helpful with the additional help we required living 100's of miles away. Price achieved was reasonable and agents kept us updated of progress throughout the process. Very happy with the service provided

Kathy · 14 October 2016

★★★★★ 5/5

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Superb Service from Alex

Helpful and very professional - his attention to detail on taking the best photos really helped show off the house to its best. Kept me informed and every time I phoned if Alex was out everyone seemed to know what was going on. Definitely recommend them.

Martin · 17 November 2015

★★★★★ 5/5

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Review for Philippa Bishop of Bond Oxborough Phillips

Although Philippa was acting for the seller (and I was the buyer), she was exceptionally helpful, proactive and always professional in liaising between vendor, purchaser, solicitors and management company. Had it not been for Philippa, we would probably have abandoned the purchase and looked elsewhere.

Lindsey · 7 March 2016

★★★★★ 1/5

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totally disgusted with service

B O P were the agents for the property we rented - they came and reviewed the property every 3 months - never had a bad report, but when we left they didnt perform a checkout inventory so we had to go to the Deposit Protection Scheme and then to independent who ruled in the landlord's favour which was totally wrong.

Tracy · 30 January 2016

★★★★★ 5/5

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Bideford lettings where great

We have dealt with Matt in the past, he advertised our bungalow for rent and we had good tenants ready to take the property before even advertised! The process was stress & hassle free from start to finish. Overall very pleased. Thanks BOP Bideford

Mrs · 8 March 2016

★★★★★ 5/5

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Never say never

Philippa was our main contact throughout and we have to say that she was very helpful all the way. She would always call us back with an answer or update - she never failed us. Excellent!

Raymond · 9 December 2015