Bond Oxborough Phillips Bideford reviews from tenants

4.0

★★★★★

4 reviews from tenants · all 98 reviews

5 Bridgeland Street, Bideford, Devon, EX39 2PS

4 reviews of Bond Oxborough Phillips's Bideford office come from tenants, rated 4.0 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.

Reviews from tenants

4 reviews from tenants, from every platform, shown as written. First names only.

1/5

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Tenant

totally disgusted with service

B O P were the agents for the property we rented - they came and reviewed the property every 3 months - never had a bad report, but when we left they didnt perform a checkout inventory so we had to go to the Deposit Protection Scheme and then to independent who ruled in the landlord's favour which was totally wrong.

Tracy · 30 January 2016

Agent replied · 1 February 2016

I am sorry to hear that you are displeased with our service. The DPS is an independent professional body that arbitrates in any dispute between landlords and tenants. Information and photos are provided by both parties and the DPS then makes an unbiased decision based on the facts. Please email me direct at neil.phillips@bopproperty.com should you wish to discuss the situation further.

5/5

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Tenant

Excellent service

Matthew showed us around the property and was extremely helpful in supplying all the information we needed, he then conveyed any questions we had to the landlord and set up a meeting so that we could ask the relevant questions about what we could do at the property. We have had a lot of experience with renting and I would say that B.O.P have always come out on top regards service and communication. Many Thanks for putting us in touch with our dream home!

Darren · 26 April 2016

5/5

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Tenant

Excellent service from friendly staff!

First experience of letting and the great service, from everyone was wonderful, with special thanks to Matthew Branch. Regards Elaine Gower

Elaine · 22 December 2016

5/5

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Tenant

New Letting

I have recently rented a property through the Bideford Branch, all the staff have been friendly and helpful at all times. All of my requests and queries have been handled promptly. I am very happy with the service I have received so far.

Melissa · 14 August 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions from tenants about Bond Oxborough Phillips Bideford

What do tenants say about Bond Oxborough Phillips Bideford?

4 reviews from tenants, rated 4.0 out of 5 on average. For example, Darren wrote: "Matthew showed us around the property and was extremely helpful in supplying all the information we needed, he then conveyed any questions we had to the ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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