5/5
GoogleHad a really great experience with Shayla! She’s always communicative and was incredibly helpful every step of the way.
Trusted Agent profile
Black Katz reviews
★★★★★
695 reviews across 6 offices and 2 platforms
Black Katz has 695 reviews across six offices (London, London, London, London, London and London) and two platforms, rated 3.9 out of 5 overall. Black Katz has the most, 199. Checked 9 October 2026.
688
Reviews on Google
All 6 offices
7
Reviews on Facebook
Business-wide
Our offices
Black Katz's six offices, most reviewed first. Each has its own page.
- Black Katz199b West End Lane, NW6 2LJ199 reviews · 193 on Google (4.1)10 in the last 90 days
- Black Katz69 Parkway, NW1 7PP190 reviews · 184 on Google (3.6)1 in the last 90 days
- Black Katz78 Borough High Street, SE1 1LL172 reviews · 166 on Google (3.9)3 in the last 90 days
- Black Katz22 Baron Street, N1 9ES83 reviews · 77 on Google (3.8)0 in the last 90 days
- Black Katz1 Topsfield Parade, Tottenham Lane, N8 8PR79 reviews · 73 on Google (4.3)0 in the last 90 days
- Black Katz24 Shepherds Bush Road, W6 7PJ8 reviews · 2 on Google (1.0)0 in the last 90 days
Latest reviews from every Black Katz office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleJustin the agent was very helpful in helping me secure the flat, organised a viewing same day and helped reassure me as a student that it was possible. Cal, a other member of staff, was also very supportive throughout the process. As always with agencies, it can be scary handing your money over for holding deposits and you have to bear in mind that making money is the primary objective. So far I am very happy with Black Katz services and hope throughout my tenancy we can operate as a team in conjunction with the land lord. Thank you for your help so far, would reccomend.
Agent replied · 22 August 2026
Thank you Kit and we are always here if you need us!
5/5
GoogleI had a last minute work transfer to London. I appreciated the lightening fast response of Thomas. Many other agents took days to respond. Thomas jumped to the task and sent me numerous properties to view. He listened carefully to my needs and quickly understood. He is the best professional I have worked with in a long time. I highly recommend him. He worked tirelessly for me. Hope this helps you.
5/5
GoogleI couldn’t recommend this company highly enough. My daughter has just signed for a house in N19 with five friends, and Musi was absolutely fantastic throughout the process. This is a big step for a group of young girls, and he took the time to explain everything clearly and thoroughly. As a parent, that reassurance has really helped put our minds at ease. Thanks again, Andy
5/5
Googleamazing experience as a student looking for a second year house especially Musi! he made us all feel comfortable and confident in our choices and explained everything that we didn’t know. couldn’t recommend enough thank you Musi!!!
5/5
GoogleI don't often write reviews but both Pip and Lisa at Black Katz are so helpful and efficient that I had to do this review to say that if you need a great Agency, then both Pip and Lisa make Black Katz the place to go
Agent replied · 13 April 2026
Thank you for your kind words and recommendation. Pip and Lisa will be thrilled to hear this, we’re glad they made your experience with Black Katz such a positive one.
5/5
GoogleBlack Katz is really good in what they do. I can name Thomas, Elijah and Johnny who were simply brilliant in the whole process that I went through. Cheers to them and I wish the very best. I will definitely reach out to them for anything related to property buying/selling or renting.
Agent replied · 13 April 2026
We really appreciate your feedback! It’s fantastic to hear everyone provided such a great experience throughout your journey. Wishing you all the best as well, and we’ll be here whenever you need us again!
5/5
GoogleAidan at Black Catz has been an absolute pleasure to deal with. Very knowledgeable, helpful and transparent. I could not recommend him highly enough.
Agent replied · 13 April 2026
Thank you for your kind words! We’re glad Aidan made your experience so positive.
5/5
GoogleI have been with Blackkatz for nearly 15 years, if not more, and I would like to take this opportunity to express my sincere thanks. In particular, I want to thank Cal McNamara and Dara Madden, who have been helping me look after my properties over the years. They always respond promptly and handle matters efficiently, which I truly appreciate. In addition, one of my flats has recently gone through a very difficult tenancy issue. Fortunately, with the support of Mr. Jamie Black and Ms. Rosie Sparkes, I managed to get things resolved. I would like to take this opportunity to say a heartfelt thank you for their continued support and excellent service.
Agent replied · 13 April 2026
Thank you for your loyalty over the years, it means a lot to us. We’re delighted to hear that Cal, Dara, Jamie, and Rosie have been able to support you so effectively. We look forward to continuing to work with you!
4/5
GoogleJustin was very helpful and able to get things sorted quickly! Thank you. Recommend
5/5
GoogleReally great renting agency! They are incredibly helpful with maintenance requests and always try to solve issues ASAP. Exceptional help from Tehya, Molly, Cal, and the rest of the team at BlackKatz.
Agent replied · 13 April 2026
Thank you, we appreciate your feedback. It’s wonderful to hear you’ve had such a positive experience with our team.
5/5
GoogleThe process was very smooth and the communication was great!
Agent replied · 13 April 2026
Thank you for your feedback! We’re glad to hear the process was smooth and communication met your expectations.
1/5
GoogleRating only, no written review.
Agent replied · 13 April 2026
We’re sorry to see your 1-star review and that your experience didn’t meet expectations. As there weren’t any details provided, we’d really appreciate the opportunity to understand what went wrong. Please feel free to get in touch on 02073285000 or email us at thomas@blackkatz.com so we can look into this and do our best to make things right. Your feedback is important to us, and we’re always looking to improve.
5/5
GoogleWe had a great experience with Johnny while searching for our new home. He was always quick to reply and incredibly helpful throughout the whole process, which made everything feel so easy and stress free. Highly recommend!
Agent replied · 13 April 2026
Thank you so much for sharing this. Johnny genuinely cares about making the process as easy as possible, so it’s fantastic to hear he made such a positive difference for you. We hope you love your new home!
5/5
GoogleElijah has been absolutely amazing to work with.
Agent replied · 13 April 2026
Thank you! Elijah will be so happy to hear this.
5/5
GoogleThanks to Johnny we found our lovely new flat, thank you!
Agent replied · 13 April 2026
Congratulations on your new flat! We’re so glad Johnny could be part of your journey. Thank you for your kind feedback!
5/5
GoogleFor 26 years I have been using Blackatz for their expertise on the local lettings market. Tehya, Clarry, Rosie, Cal, Dara, Molly, Jamie have always been of immense assistance in setting fair value rents for high quality tenants who have often remained in the properties for years on end. Thank you to those I've mentioned and the whole team whose name I haven't mentioned.
Agent replied · 13 April 2026
Thanks for the review Luke, really appreciated by all the team!
5/5
GoogleIn simple words Aidan was the best
Agent replied · 13 April 2026
Thank you! So pleased to know Aidan provided such a great experience.
5/5
Googleaaliyah was 10/10 made finding the right place so easy n smooth takes away the usual stressful flat find in london!
5/5
GoogleJustin was absolutely fantastic and help us secure and amazing flat. He made the process smooth and efficient with no stress! Highly recommend!
5/5
GoogleJustin Lopez has been incredible in helping me navigate and rent a flat; thanks for helping me secure a flat in no time, your professional nature and attentive care has made this experience a delightful one!
5/5
GoogleThanks to Justin for his help. Would very much recommend!
5/5
GoogleGreat and fast service, got a viewing with Justin, and an offer accepted in the same day, Justin was super helpful. Amazing experience
5/5
GoogleI just want to appreciate Molly for her prompt service and response regarding issues with the management of my flat. She has been very helpful and responds to problems quicker than expected. Well done, Molly.
Agent replied · 13 April 2026
Thank you so much for taking the time to share this. We’re so pleased to hear that Molly has been able to support you so promptly and effectively. Managing issues in a flat can be stressful, so it’s great to know her quick responses and helpful approach have made a real difference. We’ll be sure to pass on your kind words to her. Thank you again for your feedback!
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Questions about Black Katz
How many reviews does Black Katz have?
Black Katz has 695 reviews across its six offices, rated 3.9 out of 5 overall: 688 on Google, 7 on Facebook. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Which Black Katz office has the most reviews?
Black Katz has the most, with 199 reviews rated 4.1 out of 5, followed by Black Katz with 190.
Where are Black Katz's offices?
Black Katz, 199b West End Lane NW6 2LJ; Black Katz, 69 Parkway NW1 7PP; Black Katz, 78 Borough High Street SE1 1LL; Black Katz, 22 Baron Street N1 9ES; Black Katz, 1 Topsfield Parade, Tottenham Lane N8 8PR; Black Katz, 24 Shepherds Bush Road W6 7PJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.