Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been with Blackkatz for nearly 15 years, if not more, and I would like to take this opportunity to express my sincere thanks.
In particular, I want to thank Cal McNamara and Dara Madden, who have been helping me look after my properties over the years. They always respond promptly and handle matters efficiently, which I truly appreciate.
In addition, one of my flats has recently gone through a very difficult tenancy issue. Fortunately, with the support of Mr. Jamie Black and Ms. Rosie Sparkes, I managed to get things resolved.
I would like to take this opportunity to say a heartfelt thank you for their continued support and excellent service.
Kenny · 6 April 2026
Agent replied · 13 April 2026
Thank you for your loyalty over the years, it means a lot to us. We’re delighted to hear that Cal, Dara, Jamie, and Rosie have been able to support you so effectively. We look forward to continuing to work with you!
★★★★★ 5/5
GoogleElla and I chose this property because of Johnny and Elijah honestly! They are the loveliest agents ever: so helpful, responsive, honest and kind, and funny! We were so stressed about our house search, and Johnny and Elijah were such angels and immediately made us feel like finding our dream home was possible! We're so happy to be with Black Katz and so grateful for Johnny and Elijah, we would not have managed without them!
Jenny · 13 March 2026
Agent replied · 13 April 2026
Jenny, this is great to hear. Thank you so much for taking the time to say this. We know how overwhelming the house search can feel, so hearing that Johnny and Elijah were able to ease that stress is fantastic.
It was such a pleasure helping you both, and all the best with the new place!
★★★★★ 5/5
GoogleVito was so helpful with our flat search, he helped us literally for weeks after we kept missing out on flats until we finally got one!!! Thank you Vito!!!
Amy · 8 August 2026
Agent replied · 22 August 2026
Hi Amy,
We're so glad Vito was able to support you and we're so pleased his persistence helped you secure the perfect place. We'll be sure to pass your kind words on to Vito, they'll mean a lot to him.
Wishing you all the best in your new home!
★★★★★ 5/5
GoogleErika Szabo is a conscientious member of your firm who has given me good service. She answers promptly and to the point. It is a pleasure to deal with her
Martin · 25 July 2026
Agent replied · 22 August 2026
Thank you, Martin, for taking the time to share your lovely feedback. We’re so pleased to hear that Erika has been helpful, responsive, and a pleasure to deal with.
We truly appreciate your kind words and your support of Black Katz, West Hampstead.
★★★★★ 5/5
GoogleMove in manager Erika made things simple and easy for the move and move out and always promptly replied and sorted out and queries that I had.
Hi · 1 August 2026
Agent replied · 22 August 2026
Thank you for your review! We're so pleased Erika made your move-in and move-out experience smooth and stress-free. We'll be sure to share your lovely feedback with her.
★★★★★ 5/5
GoogleVito was very helpful during our viewing, provided answers to all of our questions and was very easy to talk to.
JJ · 15 August 2026
Agent replied · 22 August 2026
Thank you for your wonderful review! We're so pleased to hear that Vito made your viewing a positive experience. It's great to know he was able to answer all of your questions and made you feel comfortable throughout the process. We'll be sure to pass on your kind words to him.
★★★★★ 5/5
GoogleThomas and Aidan frok Black Katz were very helpful in finding me my new flat. Thomas has been very attentive to what I want with the flat- location, price, accessibility and have arranged 4-5 viewings in a day on a Saturday when I was …
Daphne · 13 February 2026
Agent replied · 13 April 2026
Thank you Daphne. It was an absolute pleasure helping you find your new flat, and I’m really glad we were able to match what you were looking for. … More
★★★★★ 5/5
GoogleLisa was extremely kind and patient throughout the process, making it a very smooth and pleasant rental experience.
Shiza · 25 July 2026
Agent replied · 22 August 2026
Thanks for sharing your experience! We'll be sure to pass your lovely comments on to Lisa.
★★★★★ 5/5
GoogleI have been a tenant of Black Katz for a bit but have been speaking with Tehya recently. I really appreciate the consistent communication, flexibility and support… a big thank you Tehya!
Kayla · 13 March 2026
Agent replied · 13 April 2026
Kayla, thanks so much for the great review!
Really appreciate you taking the time to say this.
★★★★★ 5/5
GoogleI rented out my flat and dealt with Tom. He was really helpful and explained clearly all the options and did not "hard sell". It was a good experience and would use Black Katz again.
Henry · 9 January 2026
Agent replied · 16 January 2026
Thanks Henry for your feedback and for taking the time to share your experience. We’re glad everything went smoothly and we look forward to working with you again going forward.
★★★★★ 5/5
GoogleAidan at Black Catz has been an absolute pleasure to deal with. Very knowledgeable, helpful and transparent. I could not recommend him highly enough.
Jad · 6 April 2026
Agent replied · 13 April 2026
Thank you for your kind words! We’re glad Aidan made your experience so positive.
★★★★★ 5/5
GoogleJohnny has been extremely helpful with viewings and comms, it meant we were able to place a successful offer on a lovely house in NW London:)
G · 13 February 2026
Agent replied · 13 April 2026
Thank you for sharing your experience! We’re glad Johnny could assist you throughout and that everything worked out with your offer. Enjoy settling into your lovely new house!
★★★★★ 5/5
GoogleBrilliant experience, Johnny was brilliant and helpful. Was very patient and explained every step clearly and the entire team too. Thank you
Daniel · 13 February 2026
Agent replied · 13 April 2026
We really appreciate you taking the time to share your experience! Johnny and the team will be delighted to hear your feedback.
★★★★★ 5/5
GoogleGreat experience with the Black Katz team, especially Aidan. Professional, responsive, and very helpful throughout, they made finding a place in London easy and stress-free. Highly recommend!
Marialena · 26 December 2025
Agent replied · 16 January 2026
We appreciate your review and are happy to hear the renting process went smoothly. We’re glad Aidan was able to assist you along the way.
★★★★★ 5/5
GoogleFor 26 years I have been using Blackatz for their expertise on the local lettings market. Tehya, Clarry, Rosie, Cal, Dara, Molly, Jamie have always been of immense assistance in setting fair value rents for high quality tenants who have often remained in the properties for years on end. Thank you to those I've mentioned and the whole team whose name I haven't mentioned.
Luke · 23 March 2026
Agent replied · 13 April 2026
Thanks for the review Luke, really appreciated by all the team!
★★★★★ 5/5
GoogleMy experience with Johnny was very easy and useful. Helped us find a property that ticked all the boxes and priced cheaper than we were expecting.
Luke · 19 December 2025
Agent replied · 16 January 2026
Thanks so much for your review, Luke! We’re glad Johnny could help you find a property that ticked all the boxes and came in under budget.
★★★★★ 5/5
GoogleThanks to Johnny we found our lovely new flat, thank you!
Lily · 23 March 2026
Agent replied · 13 April 2026
Congratulations on your new flat! We’re so glad Johnny could be part of your journey. Thank you for your kind feedback!
★★★★★ 5/5
GoogleElijah has been absolutely amazing to work with.
Haweeya · 23 March 2026
Agent replied · 13 April 2026
Thank you! Elijah will be so happy to hear this.
★★★★★ 5/5
GoogleAidan was a great help. I’d recommend Black Katz to anyone. No messing you about, just great service.
Owen · 26 December 2025
Agent replied · 16 January 2026
Thanks for your review! We’re glad Aidan could help.
★★★★★ 5/5
GoogleIn simple words Aidan was the best
Federico · 23 March 2026
Agent replied · 13 April 2026
Thank you! So pleased to know Aidan provided such a great experience.
★★★★★ 5/5
GoogleThank you very much to Ally for her support and superb approach throughout our move out process. She’s been extremely responsive and available to us, which really helped smooth a difficult situation for us.
Sarah · 18 August 2026
Agent replied · 22 August 2026
Thank you for your kind review. We're so pleased Ally was able to support you during your move-out and make the process a little easier. We'll be sure to pass on your lovely feedback to her.
★★★★★ 5/5
Googlethank you Ally and Molly for smooth and easy renewal process.
Levent · 13 February 2026
Agent replied · 13 April 2026
Thank you for your continued trust in us! We’re happy to hear that Ally and Molly ensured your renewal was smooth and easy.
★★★★★ 5/5
GoogleBlack Katz is really good in what they do.
I can name Thomas, Elijah and Johnny who were simply brilliant in the whole process that I went through.
Cheers to them and I wish the very best. I will definitely reach out to them for anything related to property buying/selling or renting.
MD · 7 April 2026
Agent replied · 13 April 2026
We really appreciate your feedback! It’s fantastic to hear everyone provided such a great experience throughout your journey. Wishing you all the best as well, and we’ll be here whenever you need us again!
★★★★★ 5/5
GoogleI don't often write reviews but both Pip and Lisa at Black Katz are so helpful and efficient that I had to do this review to say that if you need a great Agency, then both Pip and Lisa make Black Katz the place to go
Sharon · 10 April 2026
Agent replied · 13 April 2026
Thank you for your kind words and recommendation. Pip and Lisa will be thrilled to hear this, we’re glad they made your experience with Black Katz such a positive one.
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