Trusted Agent profile
★★★★★
695 reviews across 6 offices and 2 platforms
Black Katz has 695 reviews across six offices (London, London, London, London, London and London) and two platforms, rated 3.9 out of 5 overall. Black Katz has the most, 199. Checked 9 October 2026.
688
Reviews on Google
All 6 offices
7
Reviews on Facebook
Business-wide
Black Katz's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThank you very much to Ally for her support and superb approach throughout our move out process. She’s been extremely responsive and available to us, which really helped smooth a difficult situation for us.
Thank you for your kind review. We're so pleased Ally was able to support you during your move-out and make the process a little easier. We'll be sure to pass on your lovely feedback to her.
5/5
GoogleRating only, no written review.
Thank you for the review!
5/5
GoogleVito was very helpful during our viewing, provided answers to all of our questions and was very easy to talk to.
Thank you for your wonderful review! We're so pleased to hear that Vito made your viewing a positive experience. It's great to know he was able to answer all of your questions and made you feel comfortable throughout the process. We'll be sure to pass on your kind words to him.
5/5
GoogleVito was so helpful with our flat search, he helped us literally for weeks after we kept missing out on flats until we finally got one!!! Thank you Vito!!!
Hi Amy, We're so glad Vito was able to support you and we're so pleased his persistence helped you secure the perfect place. We'll be sure to pass your kind words on to Vito, they'll mean a lot to him. Wishing you all the best in your new home!
5/5
GoogleRating only, no written review.
Hi Ian, Thank you for your review.
5/5
GoogleVery happy with the letting service
Hi Stanley, Thank you for your kind review!
1/5
GoogleDO NOT RECOMMEND AT ALL
5/5
GoogleI’ve been dealing with Black Katz since 2015, ever since we have had a brilliant relation. Alex , Alessandro and Amy, your a wonderful team, professional and friendly, unlike any other estate agent, they really come across as a boutique estate agent, very personable and always there. Thank you guys. I would highly highly recommend them, don’t think twice
Thank you for your review and your time for writing it. Most kind.
5/5
Googleme and my flatmate are both uni students looking for our second year flat and Amy has been extremely helpful throughout the process; she explained everything we needed to do and know very clearly and was extremely kind and patient with us, thank you !!
Thank you for your kind words and your time to write this. Good luck for your tenancy and the future.
5/5
GoogleMove in manager Erika made things simple and easy for the move and move out and always promptly replied and sorted out and queries that I had.
Thank you for your review! We're so pleased Erika made your move-in and move-out experience smooth and stress-free. We'll be sure to share your lovely feedback with her.
5/5
GoogleErika Szabo is a conscientious member of your firm who has given me good service. She answers promptly and to the point. It is a pleasure to deal with her
Thank you, Martin, for taking the time to share your lovely feedback. We’re so pleased to hear that Erika has been helpful, responsive, and a pleasure to deal with. We truly appreciate your kind words and your support of Black Katz, West Hampstead.
5/5
GoogleLisa was extremely kind and patient throughout the process, making it a very smooth and pleasant rental experience.
Thanks for sharing your experience! We'll be sure to pass your lovely comments on to Lisa.
5/5
GoogleBlack Katz and Erika in particular have been very efficient and professional. I would recommend her and the agency for their work
Thank you for your fantastic review! We're delighted to hear Erika provided professional, efficient, and reliable service. At Black Katz, we're committed to delivering excellent customer service and making every property journey as smooth as possible. .
5/5
GoogleBest agents I have ever experienced. Alex and the team were incredible. Would 100% recommend.
Thank you for your review Coral. Take care
5/5
GoogleVery good agency, Musi has been very helpful
5/5
GoogleWe had a fantastic experience working with Musi at Black Katz while searching for our new flat in London. From the very beginning, Musi was incredibly friendly, professional, and genuinely invested in helping us find the right place. He went above and beyond throughout the entire process. He was always available to answer questions, kept us updated every step of the way, and made what can often be a stressful experience feel smooth and straightforward. His knowledge of the market, attention to detail, and willingness to help made a huge difference. We are incredibly pleased with our new home and are very grateful for all of Musi's hard work and support. We would highly recommend him and Black Katz to anyone looking for a property in London.
5/5
GoogleBlack Katz was quick and efficient, they went above and beyond to secure our property. Big thanks to Musi, who made all of this possible. I would definitely recommend using him as your estate agent.
5/5
GoogleJustin helped us secure the perfect flat. He was very responsive even in the evening hours, and worked with us to ensure that our application and offer was well-presented. Thank you Justin!!
Thank you!
5/5
GoogleJustin was fantastic - we had everything sorted with ease!
Thank you Alex for your time to write this. Take care and we are here if you need us.
4/5
GoogleJustin was incredibly helpful with our search for an apartment, and the whole Black Katz team has been great throughout the process!
Thank you Anavi, most kind.
5/5
GoogleGreat first time experience as a student, Musi was incredibly helpful!!
5/5
GoogleAs a first time renter, Musi was extremely helpful and reassuring throughout the whole process. He really went the extra mile to make sure we found the perfect accommodation. I would highly recommend !
5/5
GoogleBlack Katz were great helping myself and some friends find a property, really smooth process and great communication throughout. Special thanks to Donald who took us through the process and really went the extra mile for us!
5/5
GoogleThis 5 stars is for Aaliyah! The London rental market can be tough to navigate, Aaliyah made it easy! Incredibly communicative, professional, and helpful throughout, made sure we had everything we needed to make a decision and helped us to secure a lease quickly. Thank you very much for a great experience 🙌 …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Black Katz has 695 reviews across its six offices, rated 3.9 out of 5 overall: 688 on Google, 7 on Facebook. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Black Katz has the most, with 199 reviews rated 4.1 out of 5, followed by Black Katz with 190.
Black Katz, 199b West End Lane NW6 2LJ; Black Katz, 69 Parkway NW1 7PP; Black Katz, 78 Borough High Street SE1 1LL; Black Katz, 22 Baron Street N1 9ES; Black Katz, 1 Topsfield Parade, Tottenham Lane N8 8PR; Black Katz, 24 Shepherds Bush Road W6 7PJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.