Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleThis 5 stars is for Aaliyah! The London rental market can be tough to navigate, Aaliyah made it easy! Incredibly communicative, professional, and helpful throughout, made sure we had everything we needed to make a decision and helped us to secure a lease quickly. Thank you very much for a great experience π β¦
Ana Β· 22 May 2026
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1/5
GoogleAVOID AT ALL COSTS - signed a flat with Black Katz in August 2025 and was supposed to be moving in 3 weeks time, having signed all documentation and provided all references. Black Katz had said everything was completed and we were ready to move in - then upon asking a few very basic questions about getting items such as blinds repaired they responded the landlord had pulled out because he had other tenants needing to move in because of a 'leak'. To us this was not possible because Black Katz said they'd finalised everything until we moved in, but then they said they'd never got the landlord to counter sign the agreement in the first place, supposedly to give them and the landlord wiggle room to lease out the property if a higher rental fee was possible. Raj and his team are completely incompetent and lack transparency, not worth risking renting with Black Katz unless you want to lose time and money!! We are now homeless and still have not had our 1 months rent we paid up front for the tenancy agreement we signed paid back. Total crooks... not worth risking renting with Black Katz!!!
Olly Β· 13 October 2025
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5/5
GooglePinara at Black Katz Islington has been truly helpful with my letting - which, echoing other reviews, is a dream property for me and in such an ideal location! Appreciate how responsive and efficient she has been particularly considering the tight timelines & how busy things are, too. Feel like Pinara has gone above & beyond effort wise to ensure a maximally smooth process. Also commend Pinaraβs enthusiasm and friendly attitude which already made me feel at ease with the letting & process from the get-go! Thanks again βοΈβοΈβοΈβοΈβοΈ
Katya Β· 13 August 2025
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5/5
GoogleGreat service from Raj and the team throughout the process. We encountered a few issues with the property, but Raj handled everything efficiently and promptly. Communication was clear, responses were quick, and the issues were resolved with minimal hassle. It was reassuring to deal with someone so professional and proactive, and the overall experience was smooth because of their support.
Aziz Β· 13 February 2026
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5/5
GoogleI had a great experience renting my flat through Black Katz. Aaliyah was extremely professional and showed me the property, answering all my questions clearly and honestly. Lauren was also fantastic and supported me throughout the whole process, making everything smooth and less stressful. Really helpful team, highly recommended!
Silvia Β· 13 February 2026
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5/5
GoogleRaj is a great person and a great agent really professional he helped a acquire an amazing property. I cant think of anyone that does a better job than Raj. I will definitely be working with him again in the future.
Wahid Β· 13 February 2026
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5/5
GoogleI had a great experience with Black Katz Islington. I especially want to thank Shayla for her help throughout the process. She was incredibly helpful, with very quick responses and professional from start to finish. I really appreciated how approachable and efficient she was. Would definitely recommend both Shayla and Black Katz to anyone looking to rent in the area!
Abi Β· 31 May 2025
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5/5
GoogleShayla at Black Katz helped me secure my dream rental property in quite literally 24 hours. She was an outstanding communicator and went out of her way to help me find a suitable time to view it given my work schedule. Shayla is personable, professional, and Iβm super thankful for her great work with Black Katz. Thank you!
Allegra Β· 20 June 2025
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5/5
GoogleBlack Katz were a very easy agency to work with. Our agent Tom was very friendly, helpful and responsive to our questions as first time renters, and his punctuality helped us to get in offers very quickly after new houses were added to the market. We are very happy with the house we have ended up with thanks to Black Katz.
Lucy Β· 13 April 2025
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1/5
GoogleI called about a property I found online, only to be told that it was a very old listing and was no longer available. That was disappointing enough, but the way the agent handled the call made it worse. She asked for more of my personal β¦
Johara Β· 13 May 2025
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4/5
GooglePinara was so helpful and attentive when assisting us with finding a flat. She was very communicative and made every step easy. we could not have done it without her. Thank you Pinara!
Rach Β· 20 July 2025
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5/5
GoogleHighly recommend Tom from Black Katz, super friendly, knowledgeable, and responsive. He took all the stress out from finding a new place, thank you Tom!
Ruby Β· 19 August 2025
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5/5
GoogleVery good. Raj was brilliant
Os Β· 13 February 2026
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5/5
GoogleMy experience with the Black Katz agency was perfect.
I asked Shayla to visit a flat at 11am and got an answer 10 minutes later to visit it at 1pm on the same day.
The processing of my documents was fast and efficient, and allowed me to move in within the next week of my search.
The team was super reactive to provide details and answer questions, thanks Amy Molly and Rachel.
One thing to note : the black Katz website can seem suspicious compared to more recent comparators like RightMove but the level of service from the team is excellent. 100% would recommend, thanks.
Hugo Β· 30 July 2022
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5/5
GoogleSuper friendly and patient. Everything went so smoothly. Shayla really made the extra effort to get things done quickly and thoroughly. Will be coming back again for the next place from Black Katz!
Esha Β· 23 March 2025
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5/5
GoogleGreat experience with this agent. They really know what they are doing and went above and beyond to help me . Would definitely recommend, especially the agent I dealt with, his name was Raj.
Will definitely recommend for any of your property needs.
Jalal Β· 13 February 2026
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5/5
GoogleI had a fantastic experience with Black Katz, in particular Raj. He was super responsive and gave me all the information I needed!
Izzy Β· 18 March 2025
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5/5
GoogleTom was very responsive and helpful.
Jeremiah Β· 19 August 2025
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5/5
GoogleI had a great experience with Raj. He was extremely communicative, always responded to texts / phone calls, and moved quickly when I was in an urgent situation to move asap.
Hannah Β· 13 March 2026
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5/5
GoogleMy experience with Black Katz has been extremely positive. Unlike other rental agencies, I felt as though the property agents, specifically Shayla, were on my side throughout the process of finding a letting.
Ismail Β· 13 February 2026
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5/5
GoogleHad a really great experience with Shayla! Sheβs always communicative and was incredibly helpful every step of the way.
Sofia Β· 22 May 2026
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5/5
GoogleTom Biro was an accommodating letting agent when I arrived in London. He was keen to educate me on the local rental market, general procedures on lettings for expats and any other queries I had. Thanks Tom!
Dennis Β· 23 February 2024
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5/5
GoogleShayla and Alisha made a great job. Shayla helped us to find the perfect property and curated us through all the processes. It was a great fortune to meet her. Thank you!
Gleb Β· 13 April 2024
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5/5
Googleaaliyah was 10/10 made finding the right place so easy n smooth takes away the usual stressful flat find in london!
Sierra Β· 16 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.