5/5
GoogleWould defiantly recommend to anyone!
Trusted Agent profile
Bear Estate Agents in Canvey Island, Basildon and Southend-on-Sea
★★★★★
695 reviews across 4 offices and 4 platforms
Bear Estate Agents has four offices, in Canvey Island, Basildon and Southend-on-Sea (two offices). Together they have 695 reviews on four platforms, rated 4.6 out of 5 overall.
411
Reviews on Google
All 4 offices
94
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 4 offices
189
Reviews on Trustpilot
Business-wide
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Our offices
Bear Estate Agents's four offices, most reviewed first. Each has its own page.
- Bear Estate Agents Canvey Island62 Furtherwick Road, SS8 7AE436 reviews · 269 on Google (4.6)17 in the last 90 days
- Bear Estate Agents Basildon351 Clay Hill Road, Vange, SS16 4HA291 reviews · 42 on Google (4.6)17 in the last 90 days
- Bear Estate Agents Southend-on-Sea (1336 London Road)1336 London Road, Leigh-On-Sea, SS9 2UH280 reviews · 97 on Google (4.7)30 in the last 90 days
- Bear Estate Agents Southend-On-Sea (Beech House)Beech House, 1 Journeymans Way, Temple Farm Industrial Estate, SS2 5TF95 reviews · 3 on Google (5.0)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Bear Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Bear Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI've had some experience with Estate Agents in the past (as I'm sure you have) and Bear stands out, by far, as the best that I've worked with. They proactively kept me in the loop throughout the process, and were a great help in unblocking some of the aspects of the sale. Big shout out to Megan who has been amazing throughout. I'd definitely use them again, and be recommending them to friends going forwards. A huge thanks from me in getting the sale over the line 🙏
5/5
GoogleWe recently purchased our home through Bear and we cannot recommend them enough, in particular Megan who was on hand from start to finish. Megan went above and beyond with the seemingly simple questions as well as the "official" ones which made no sense and just required simplifying. Nothing was too much for Megan and would call both my wife and I with updates or send us both emails, at no point did we feel like we were left in the dark and we felt like Megan was always putting us first when she no doubt had other clients to support as well! Megan we can't thank you enough for making what is known as a stressful situation, so much easier. You are a superstar!
5/5
GoogleI recently completed the sale of my property in Leigh through Bear , everyone I dealt with was professional, with an eye for detail and the goal of achieving a sale. The stand out person in the team , for me, was Megan . This girl is amazing ! At one point she was coordinating at least 4 solicitors, estate agents , and various buyers and sellers in a chain of 5 properties. I honestly don’t know if it would have all gone through without her determination to get the job done . Thank you Megan . You are a star!
5/5
GoogleI found bear estates a really good estate agents on the purchase of my new home. They chased solicitors all the way to make the transaction as smooth as possible
2/5
GoogleI was recommended to Bear by my mortgage broker. I was given an excellent sales pitch with my interest being piqued with a 'sales progressor'. I was buying and selling through Bear so potentially more focus was on me due to 2 lots of commission pending. During a viewing I raised concerns with Bear around elements which had been missed which were causing delays and information had not been checked by the sales progressor. The agent verbally agreed it was unacceptable, I wasn't the first to raise these issues and they would pass on my points. I continued to get calls from the sales progressor which felt hassling as there was no new information, they werent chasing what was needed and the relationship began to break down. I sent an email with feedback to the same agent who I initially raised my concerns to who then completely dismissed my points. They were very defensive and it was a complete turnaround. We came to a decision I would change my sales progressor. The anxiety I was experiencing from dealing with the person alongside sorting out issues with the sale was too much. Days later I was extremely perplexed when the same sales progressor continued to email me which increased to calls like nothing had happened. I did not raise the issue again for it to be dismissed. I was very clear in my feedback that my sale was in hand, I was onto my solicitor daily and had been all through the process. I did not need Bear contacting me with out of date information or no information. I advised Bear to keep an eye on other parties because I was more than capable of driving this sale / purchase like I had been all along. This message obviously didn't filter through as I continued to get calls. A waste of my time and the sales progressor. The evidence suggests my points werent shared and totally dismissed. Bear perhaps need to remember there are people who are capable to complete a sale and not to dismiss people's ability so quickly. I did recommend them to my friend who also faced issues and went to another company. I gave Bear the opportunity to rectify the issues but they didn't. Very disappointing, I wouldn't use them again or recommend them. I paid for a service which I didnt feel I got and added to my stress!
5/5
GoogleJust completed on my new house. Tilly, Frank and Megan were great. Always returned my calls and answered any queries promptly. Very daunting process but made easier with their help. Now the hard work really begins. Thank you all at Bear.
5/5
GoogleTop notch service from Bear Estate Agents. Marcos was brilliant with the viewings and Megan was fantastic with the sales progression. We had some tricky moments with our purchase, but she really pushed it over the line for us! Massive shout out and thanks to both!
5/5
GoogleGreat service from start to finish! The whole team were efficient and friendly! Megan in particular was brilliant! Thank you to all!
5/5
TrustpilotI recently sold my house in Basildon…
I recently sold my house in Basildon through Bear Estate Agents and couldn’t be happier with the experience. From start to finish, their communication was excellent, and they were highly productive with their time, getting viewings booked in quickly and efficiently. Thanks to their hard work, my property sold very fast and at the exact price I wanted.
1/5
TrustpilotZero customer service
This was my first time dealing with Bear’s and unfortunately, the experience was very disappointing. I had an appointment booked to view a property with a staff member named Rebecca. I was running late because I got lost, but instead of calling me to check or at least letting me know what was happening, she simply moved on without any communication. When I finally arrived and called to explain, I was told she had already left.
5/5
TrustpilotThe team were excellent throughout.
5/5
GoogleRating only, no written review.
5/5
GoogleHelen and Sydney were the agents I mostly had dealings with, both were always professional, personal and easy to communicate with. Helen finished off the sale of my parents house and on the day went above and beyond! She was very caring as was an emotional day as had been my parents and our home since 1966!
5/5
GoogleI'm really pleased to write this review for Helen Wilson of Bears Estate Agents in Southend-on-Sea. After many views of properties through various agents, Bears introduced me to what is now my (delightful) new home. Helen Wilson came on …
5/5
GoogleBear estate agents are the very best! I can’t sing their praises enough! Helen has been amazing by keeping us informed every step of the way and really making us feel like she cared. She chased up other estate agents, vendors and solicitors …
5/5
GoogleGreat experience selling through Bear Estate Agents in Basildon. The team were easy to deal with, kept me updated all the way, and got the house sold quickly for a price I was really happy with. Would definitely recommend!
Agent replied · 16 April 2026
Thank you so much for your kind words! We’re thrilled you had a great experience and are happy we could help sell your home quickly. Your recommendation means a lot to us! … More
1/5
GoogleWe suppose to buy our first family home, in 4 months time we did lost time and money. They told us to pay for securing a proper Or we can’t make an offer. We decide to withdraw the offer and in 4 weeks we had a property with an other agent. …
1/5
GoogleWorst Experience. They will market old property hiding structural defects, …
Agent replied · 12 November 2025
We’re very concerned to read this review, as we do not know who you are and cannot find any record of your experience with us. We take all feedback seriously. While we do aim to act fairly, our primary responsibility is to our sellers, as … More
2/5
GoogleWe bought our first home through Bear, and it was incredibly stressful overall. Our initial interactions with them were great. Ellie and Shaun were generally …
5/5
GoogleFrom the moment i put my house on sale to the moment I completed the team at Bear couldn't do enough for me. Not only was their customer experience/service exceptional and very personal. …
5/5
GoogleWe recently purchased a home with Joe Elliott as our estate agent from Bear Estate. As buyers, we were thoroughly impressed by the level of service, professionalism, and care Joe provided throughout the entire process. Given a house …
5/5
GoogleThe best Bear Estate Agents
Agent replied · 12 November 2025
Thank you so much for your kind words! The Bear Team 🐾 …
5/5
GoogleThank you very much for your collaboration, and for contributing to the realization of our dream.
Agent replied · 12 November 2025
Thank you for your kind words! We’re delighted to have been part of making your dream a reality and wish you all the best in your new home. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Bear Estate Agents
Which Bear Estate Agents office has the most reviews?
Canvey Island has the most, with 436 reviews rated 4.6 out of 5, followed by Basildon with 291.
Where are the Bear Estate Agents offices?
The four Bear Estate Agents offices, by town:
- Basildon: 351 Clay Hill Road, Vange, Basildon, SS16 4HA
- Canvey Island: 62 Furtherwick Road, Canvey Island, SS8 7AE
- Southend-on-Sea (1336 London Road): 1336 London Road, Leigh-On-Sea, Southend-on-Sea, SS9 2UH
- Southend-On-Sea (Beech House): Beech House, 1 Journeymans Way, Temple Farm Industrial Estate, Southend-On-Sea, SS2 5TF
Has Bear Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: Bear Estate Agents, Canvey Island won Trusted Agent.
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