Bear Estate Agents in Canvey Island, Basildon and Southend-on-Sea

★★★★★ 5/5

Google

Wow, where do I start fantastic 🍾Bears estate agents from start to finish. All the staff work extremely hard, photos taken kept informed and sold within 4 Weeks. You are so well looked after By Leigh-Anne she is always there for you. She explains everything and her advise is brilliant. I sing my praise for all the staff but Leigh- Anne goes above and more. I highly recommend Bears you will not be disappointed. Thank you so much Bears for everything you done for us. Xx

E · 29 February 2024 · Bear Estate Agents Canvey Island

★★★★★ 1/5

Google

This review is to express my disappointment and frustration with the customer service provided by one of your agents, Megan, during our recent experience with Bear. Last year, my husband and I purchased a property through Bear, and unfortunately, our experience was marred by a significant lack of communication and professionalism from Megan. For approximately six weeks, despite numerous attempts to reach out via phone, email, and social media, we received no response from Megan. This prolonged period of unresponsiveness caused us immense stress and uncertainty, as we were left in the dark regarding the status of our purchase. It was only after our estate agent, Jordan Evans in Kent intervened and lodged a complaint with Megan's superiors that we finally received a response. Regrettably, Megan's reply did not acknowledge her lack of communication or the distress it caused us; instead, she seemed to dismiss the issue entirely. When we initially encountered Bear, Megan's charming demeanor during our visit to the office in Leigh led us to believe that we were in capable hands. However, her actions following the acceptance of our offer contradicted her assurance of being "with us every step of the way." The six-week period of being ignored by Megan was undoubtedly one of the most stressful experiences I have ever endured, and it was entirely avoidable. We are still bewildered as to why Megan chose to disregard our attempts to contact her, especially considering the importance of clear communication during such a significant transaction. While we understand that we cannot always choose the estate agent representing a property we wish to purchase, we certainly have the discretion to select an agency when selling our own property. Based on our negative experience with Bear and Megan's substandard customer service, we have no intention of entrusting our future property transactions to your agency. I hope that this feedback prompts a reevaluation of the customer service standards within your company and ensures that other clients do not endure similar experiences in the future.

Saffron · 28 February 2024 · Bear Estate Agents Southend-on-Sea (1336 London Road)

★★★★★ 5/5

Trustpilot

Bear estates the only estate agent you should use

I can not praise Bear estate agents enough for making my house sale and move so stress free, from the start they have been helpfully profesional approchable and above all friendly and kept me informed all the way, thank you so much Bear for everthing i would highly reccomend Bear estates 🙂

Amanda · 27 February 2024 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Google

Would completely recommend Bears!! I have dealt with quite a few agents in the past and would say these guys are one of the best if not the best. Great team, great experience and thank you all for a great job done.

Glyn · 30 January 2024 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Google

We needed a quick sale and contacted 3 different estate agents. I called Bear at the Southend branch and spoke to Ricky Foker and arranged for him to come round and do a valuation. He turned up promptly and exactly when arranged and immediately we felt this was the person we would trust with the sale of our house. He understood our needs and took time to talk with us and we could tell he really appreciated our home and gave us great confidence. I can honesty say the difference between Ricky’s approach and the other 2 agents that attended was like night and day! No comparison. Ricky quickly arranged the photos and particulars and I was able to speak to him about the details and get everything just as we wanted. We had a buyer in just under 6 weeks. Ricky is a fantastic negotiator and really worked hard to get us the sale we wanted. Ricky and his team at the Southend branch were all amazing and I have no hesitation in recommending them to anyone.

Lady · 30 January 2024 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Google

We have just completed our time with Bear, we sold one and bought two properties via the Leigh team. From my initial meeting with Jack all the way through to Megan handling our sale/purchases, we had nothing but professional and efficient service. Ours was a delicate situation due to divorce but they handled it beautifully. For every time I answered a call to have Megan say “it’s nothing to worry about” was so appreciated and made a stressful time less so. I wouldn’t hesitate to use Bear again. Thank you all.

Lynn · 30 January 2024 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Google

The Bear Estate Agents Southend team are absolutely fantastic. Very accurate valuation based on sound knowledge of the local market. The sales team were extremely efficient and our property sold quickly. The sales progression team are outstanding. Extremely professional and always on hand to provide assistance when required. We would definitely recommend Bear to anyone.

Emma · 30 January 2024 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Google

Hi. I want to say thank you from the bottom of my heart to The Bear Estate Agency. Always punctual, always responsive. In any situation they came to help us. Very welcoming and kind staff. I recommend with the greatest confidence. Thanks to this agency, we have fulfilled our dream. Leigh Anne, Megan the bravest and always responsive. Thank you once again

Olga · 30 January 2024 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Google

I have recently sold my house with Bears at Clayhill Road Basildon. I was so impressed I had sold in four weeks. The service was very professional and I was especially happy with the service Leigh-Anne provided, very helpful always friendly, would strongly recommend.

Ellen · 29 January 2024 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Trustpilot

Brilliant from start to finish

We needed a quick sale and contacted 3 different estate agents. I called Bear at the Southend branch and spoke to Ricky Foker and arranged for him to come round and do a valuation. He turned up promptly and exactly when arranged and immediately we felt this was the person we would trust with the sale of our house. He understood our needs and took time to talk with us and we could tell he really appreciated our home and gave us great confidence. I can honesty say the difference between Ricky’s approach and the other 2 agents that attended was like night and day! No comparison. Ricky quickly arranged the photos and particulars and I was able to speak to him about the details and get everything just as we wanted. We had a buyer in just under 6 weeks. Ricky is a fantastic negotiator and really worked hard to get us the sale we wanted. Ricky and his team at the Southend branch were all amazing and I have no hesitation in recommending them to anyone.

Charley · 10 January 2024 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Google

We bought our property through Bear recently and everyone we dealt with throughout the whole process has done a 10/10 job. I would definitely recommend them to anyone buying or selling a property.

Mateusz · 31 December 2023 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Google

Bear Estate did a good job selling my property. They took a stress away considering that I live in the other town. Thank you. Overall positive experience and highly recommended.

Natasha · 31 December 2023 · Bear Estate Agents Canvey Island

★★★★★ 4/5

Google

We wanted to thank Sydney & Helen at Bear for all their help on getting us our first home. They ensured good communication through a very stressful almost 7 month process and made sure we were always informed at every stage. Many thanks to the team at Bear!

Ella · 31 December 2023 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Google

Bear Estate Agents have been fantastic with my house sale. Excellent and respectful taking photos of the property, innovative with aerial shots and nothing was too much trouble. Continued open and easy communication. Helpful and tactful with the sales progression also. Always knowledgeable and helpful with advice when required. Very professional, and yet compassionate and empathetic. The team's compassion and understanding was invaluable to me. Wouldn't hesitate to use Bear EA again - very happy to recommend them.

Jennifer · 31 December 2023 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Google

Really great turnaround, fantastic staff and approach to work. Megan was amazing at looking after day-to-day matters while ensuring she did everything possible to make our timelines work. Huge thanks to Megan and the rest of the Bear team!

Daniel · 30 December 2023 · Bear Estate Agents Southend-on-Sea (1336 London Road)

★★★★★ 5/5

Trustpilot

We recently purchased a bungalow in…

We recently purchased a bungalow in hockley, Zoe was a star she had kept us informed though the whole purchase it made the process so much easier for us . Highly recommended Zoe and her team . Sharon and Martin Parker

Sharon · 19 December 2023 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Trustpilot

These estate agents are excellent at…

These estate agents are excellent at thier job and very committed to getting a sale and keep you updated. Any questions or queries I had were answered very quickly. Very professional and very friendly. I will be recommending them to anyone that wants to sell. I had a estate agent previous to using bear that were utterly useless.

Catherine · 18 December 2023 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Google

10/10 service from Bear in regard to the sale of my mother's property. I was always kept informed of any client visits and they also helped overcome an obstacle with regard to house clearance. Happy to recommend with the highest praise.

Andrew · 12 December 2023 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Google

Had a fantastic experience selling a flat with the Leigh-On-Sea branch. Would 100% recommend and would use again. Thank you all for being so helpful.

Em · 9 December 2023 · Bear Estate Agents Southend-on-Sea (1336 London Road)

★★★★★ 4/5

Google

Rating only, no written review.

Debra · 1 December 2023 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Google

Megan went above and beyond to help us but or forever home in Leigh on sea!

Clare · 1 December 2023 · Bear Estate Agents Canvey Island

★★★★★ 5/5

Google

Bear Estate Agents Basildon Branch , We wanted to take a moment to express our appreciation for everything you have done for us in selling our house ! Bear really are an exceptional estate agents who helped us to sell our house 3 weeks after putting it on the market. We have had excellent communication from them throughout and want to say a special mention to Leigh-Anne who is nothing short of a saint, her organisation really helped pull everything together and we couldn't have done it without her. Hannah and Naomi Shaw

Hannah · 1 December 2023 · Bear Estate Agents Canvey Island

★★★★★ 1/5

Google

Very disappointed with Bear branch manager and director. Sale fell through and I haven’t been informed for 4 weeks until my solicitors figured this out. Wouldn’t use this agency again. Should of made an official claim but couldn’t be bothered to waste more of my energy.

Inga · 30 November 2023 · Bear Estate Agents Southend-on-Sea (1336 London Road)

★★★★★ 5/5

Google

Excellent service from Bear. Jack was extremely patient with us and valued our house at exactly the right price point, and then did a good job of the photos. We had a steady stream of people to view - into a house that I didn't think would get that - and everyone was interested in the accommodation and there were no time wasters. Fees were very reasonable, and no requirement to have a board up outside. Buying, which we also did through Bear, was similarly excellent, and the team were always careful to listen to what we wanted and didn't push properties that didn't match our requirements. Can't fault them, and would use them again (although I'm rather hoping not to have to move again!). Highly recommended.

Stuart · 30 November 2023 · Bear Estate Agents Southend-on-Sea (1336 London Road)