Trusted Agent profile

Batcheller Monkhouse estate agents in Battle, Tunbridge Wells and Haywards Heath

4.8

★★★★★ Excellent

189 reviews across 3 offices and 2 platforms

Batcheller Monkhouse has three offices, in Battle, Tunbridge Wells and Haywards Heath. Together they have 189 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

181

Reviews on Google

All 3 offices

Trustpilot logo

8

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Batcheller Monkhouse's three offices, most reviewed first. Each has its own page.

Latest reviews from every Batcheller Monkhouse office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Always do what they have said they would do Professional and friendly Nothing but praise for them I have had cause to use the proffessional services on another matter and continue to rate them extremely highly Joshua Pearson carried out a complicated and time consuming valuation on a project, taking time to explain in detail each step of the way and delivered the report on budget Nothing but praise for all the team.

Nicholas · 15 March 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 20 June 2024

Hello Nicholas, thank you for leaving us a positive review. We are pleased you found our team to be professional and friendly. Wishing you all the best.

5/5

Google

Very happy with the service received as a buyer. Emily worked hard at keeping all parties informed, chasing up queries and answering questions.

Nikki · 25 February 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 19 May 2025

Hello Nikki, thank you for a great review! We will pass your review on to Emily and the team. Wishing you all the best.

5/5

Google

We embarked on an ambitious and extensive refurbishment programme for Knowle Grange Health Spa, which commenced in 2020 and was completed in 2024. We appointed Christine to manage our various planning applications when she worked for another firm. She left that firm to join Batchelor Monkhouse and we tracked her down. She has done an excellent job fighting our corner rather than trying to persuade us to accept compromises we were not entirely happy with. We now have an impressive new barn, housing a gym, exercise studio and cafe with garden terrace. We have a beautifully refurbished spa building and smart pool changing rooms with steam room and, much to the delight of our members and clients, we have a large and attractive carpark with an entrance which makes us easy to find! We would not hesitate to recommend Batchelor Monkhouse, Tunbridge Wells.

Carol · 25 February 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 19 May 2025

Hello Carol, thank you for leaving us a review. We really appreciate your feedback and are pleased you had a great experience with Christine and our Planning Team.

5/5

Google

I was extremely happy from start to finish. I would also like to thank Kim who was so helpful and kind, she made this whole process stress free.

Judith · 25 February 2025 · Batcheller Monkhouse Battle

Agent replied · 19 May 2025

Thank you Judith for the 5 star review!

5/5

Google

Batcheller Monkhouse went above and beyond to make selling our house successfully a wholly positive experience. It was a pleasure to work with Wendy and the team: they are responsive, resourceful, and always helpful. We were particularly impressed with Wendy’s market knowledge and deep understanding of the locality. Highly recommended.

Ros · 18 February 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 19 May 2025

Hello Ros, thank you for your kind words. We are thrilled you had a great experience with us.We wish you all the best, and if you need any assistance in the future, please do not hesitate to contact us.

5/5

Google

Very helpful through negotiations. Easy to talk to and efficient. A very good company to work with.

Julia · 19 January 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 19 May 2025

Thank you Julia for leaving us a 5 star review!

5/5

Google

Batcheller Monkhouse Tunbridge Wells are exceptional to work with. We worked with them for the sale of our lovely Oast House in East Sussex. We had seen three other agents and BM gave our house the highest valuation of all three agents. They were very clear around the go to market plan and straight with us about the market environment - not very lively and pricing strategy. They had represented the previous owners when we bought the property and during that process always found them to be super helpful. They achieved the price we were looking for and supported us the whole way through with some last minute requests that needed to be satisfied. They are very well networked with the conveyancing lawyers in the area which proved to be invaluable to us to complete on time. Mark, Michelle and Wendy and all the team are first class. We were so glad we appointed them.

Delia · 19 January 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 19 May 2025

Hello Delia, thank you for your kind words and positive review! We are delighted to hear you found our Tunbridge Wells team supportive and helpful. It was a pleasure working with you and we wish you all the best.

5/5

Google

The whole team at Battcheller Monkhouse, Battle, have been nothing short of Marvellous, without thier profesional help and guidance I wouldnt have ended up with my forever home, i felt they gave me proper.. dare i say.. old fashioned sevice, were you as the customer actually matter. on one occasion i had left a message for Robert not realising it was his day off, he rang me back and helped me regardless. cant praise them all highly enough.

Lynsey · 19 January 2025 · Batcheller Monkhouse Battle

Agent replied · 27 May 2025

Hello Lynsey, thank you for leaving us a 5 star review! We are thrilled you had a wonderful experience with our Battle team. It was a pleasure to work with you and wishing you all the best in your new home.

5/5

Google

The service I have received from Batcheller Monkhouse has been exemplary. At every step of the selling process Chris and his team have displayed a high level of communication, patience and efficiency. As a 94 year old client I felt reassured and completely satisfied.

Ann · 19 January 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 19 May 2025

Hello Ann, thank you for leaving us such a great review! We are thrilled you had a great experience with Chris and our Haywards Heath team. Wishing you all the best.

5/5

Google

Very pleased with all aspects of the service provided by Carl & his colleagues. Communications were clear & purposeful, and we felt we were in safe hands. We are happy to recommend Batcheller Monkhouse.

Ruth · 28 December 2024 · Batcheller Monkhouse Battle

Agent replied · 27 May 2025

Thank you Ruth for taking the time to leave us a review. If there is anything else we can help you with, please do let us know.

5/5

Google

We used BM to sell my parents house in Rye (which was achieved in 6 months) Lisa Kerry was excellent and managed our case well even when we had a few bumps along the road.

Paul · 28 December 2024 · Batcheller Monkhouse Battle

Agent replied · 27 May 2025

Hello Paul, thank you for leaving us a 5 star review! We are thrilled you had a wonderful experience with Lisa and our Battle team.

5/5

Google

The Battle Team did a great job, especially Carl as we eventually got over the line! Thank you to everyone!!

Michael · 28 December 2024 · Batcheller Monkhouse Battle

Agent replied · 10 December 2024

Hello Michael, thank you for leaving us a review! We are thrilled you had a great experience with Carl and our Battle team. If there is anything else we can help you with, please do let us know.

5/5

Google

We used Batcheller Monkhouse to market our property as we deemed them the best fit for our historic house. In fact they secured an offer on our house very quickly after only two or three viewings. Carl Underhill was excellent to deal with, very professional whilst being friendly and personable. I would highly recommend the company

Katie · 28 November 2024 · Batcheller Monkhouse Battle

Agent replied · 10 December 2024

Hello Katie, thank you for leaving us a 5 star review! We are thrilled you had a wonderful experience with Carl and our Battle team.

5/5

Google

The whole Batcheller Monkhouse team have been excellent in managing the very sensitive, once in a generation sale of a project house. From the outset their approach to building relationships, sales strategy and negotiation has been well informed, calm and easy to work with. They got the result we wanted, which speaks for itself.

Tom · 20 November 2024 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 10 December 2024

Hello Tom, thank you for your kind words and positive review! We are delighted to hear you found our Tunbridge Wells team to be helpful, calm and easy to work with. It was a pleasure working with you and we wish you all the best.

5/5

Google

Thanks for all your excellent and attentive support!

Julia · 29 October 2024 · Batcheller Monkhouse Battle

Agent replied · 10 December 2024

Thank you Julia for taking the time to leave us a review. If there is anything else we can help you with, please do let us know.

5/5

Google

We would highly reccomend Kim at Batcheller Monkhouse who went above and beyond in assisting us with the purchase of our new build house. Great all round service and communication.

Keri · 29 October 2024 · Batcheller Monkhouse Battle

Agent replied · 10 December 2024

Hello Keri, thank you for taking the time to leave us a review! We are thrilled you had a wonderful experience with our Battle team. If there is anything else we can help you with, please do let us know.

5/5

Google

Kim Abbott was the estate agent who dealt with the purchase of our new property and she was extremely efficient at dealing with and sorting out any related issues, liaising with the developers and keeping us informed.

Pam · 29 October 2024 · Batcheller Monkhouse Battle

Agent replied · 10 December 2024

Hello Pam, thank you for taking the time to leave us such a lovely review! We are thrilled you had such a great experience working with Kim.

5/5

Google

So appreciative of the help, speed and understanding with which the valuation of the property was completed. Thank you Emer and for such great communication with us too (and Robert and Leo)!

Sara · 21 October 2024 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 10 December 2024

Thank you Sara for leaving us a 5 star review!

5/5

Google

We have just sold our 3rd house through Batcheller Monkhouse, the latest one being difficult due to its layout. We had numerous viewings and were kept up to date throughout. We have sold 8 houses through various agents and we would say that Batcheller Monkhouse comes out top. If there is a chain, then they go down the line, moving things along and advising as to progress, or lack of it. We would highly recommend them.

Rosemary · 21 October 2024 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 10 December 2024

Hello Rosemary, thank you for your continued loyalty over the years and taking the time to leave us a review! We work hard to provide an excellent service, and it's always rewarding to receive such kind feedback. If there is anything we can help you with, please do let us know.

5/5

Google

Emily you and the team were amazing, as you know we had a really tricky chain with lots of twists and turns, but you were always calm, patient, and empathic towards us as we asked our endless questions. Thank you again for being so supportive to our family as we navigated such difficult conveyancing terrain, ever grateful!

Matthew · 21 October 2024 · Batcheller Monkhouse Haywards Heath

Agent replied · 8 December 2024

Hello Matthew, thank you for leaving us a 5 star review! We are thrilled you had a great experience with Emily and our Haywards Heath team.

5/5

Google

Working with Mark Haffenden was a pleasure. He was very patient and professional, helping to move the sales process along by liaising with other estate agents, solicitors and our buyer. Thanks Simon

Simon · 12 October 2024 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 20 June 2024

Hello Simon, thank you for leaving us a positive review. We are pleased to hear you found Mark and the team helpful and professional throughout the sales process. If there is anything we can assist you with in the future, please do let us know. Wishing you all the best.

5/5

Google

Fantastic service from Batcheller Monkhouse. All staff have been extremely helpful and efficient but big shout out to Charlotte in particular. Great communication hope to do more business in the near future. Highly recommended 😊 …

Bex · 12 October 2024 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 20 June 2024

Hello Bex, thank you for leaving us a positive review, we are thrilled you had a great experience with us. We will pass your kind words on to Charlotte and the team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Batcheller Monkhouse

Which Batcheller Monkhouse office has the most reviews?

Battle has the most, with 82 reviews rated 4.8 out of 5, followed by Tunbridge Wells with 70.

Where are the Batcheller Monkhouse offices?

The three Batcheller Monkhouse offices, by town:

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent