Trusted Agent profile

Batcheller Monkhouse reviews

4.8

★★★★★ Excellent

73 reviews across 2 platforms

68, High Street, Battle TN33 0AG

Batcheller Monkhouse's Battle office at 68 is rated 4.8 out of 5 across 73 reviews on two platforms, including 64 Google reviews rated 4.9. The 9 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

64

Reviews on Google

This office

Trustpilot logo

9

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Battle office, from every platform, shown as written. First names only.

5/5

Google

Brad was incredibly helpful. We were viewing a cottage that (it quickly became clear) didn’t suit our needs. Brad took the time to ask us a series of questions that allowed him to understand our most important requirements. He looked through his files and then offered to take us to another property close by that we hadn’t considered. This was a ‘mystery property’ that we quickly became interested in.

Melanie · 16 December 2025

Agent replied · 16 April 2026

Thank you for the fantastic review! We are so pleased to hear how helpful Brad was on your viewing.

5/5

Trustpilot

Although still looking for a house

Although still looking for a house, being shown around properties by Brad has been incredibly helpful, he continues to take on board our requests and is always wonderfully insightful with his approach, viewing properties as a family with children is always challenging - but he has made us feel welcome and comfortable in our search at every step.

Peter · 27 February 2026

5/5

Google

Excellent service all round from search through to completion. Brad was knowledgeable and very helpful in viewings. Matthew was fantastic managing our purchase from offer to completion, keeping us informed and the process moving. A seamless, stress free process, highly recommended.

Liz · 16 October 2025

Agent replied · 16 April 2026

Excellent news! We are thrilled Brad and Matthew could guide you through a seamless purchase. Thank you for leaving us a wonderful review and for recommending our team!

5/5

Google

Tracy and team provided amazing service from the moment I contacted them about renting out my property. Tracy was quick to respond and provided any documentation I requested. What really impressed me the most was that a tenant was found …

Chris · 16 September 2025

Agent replied · 16 April 2026

Hello Chris, thank you for leaving us a 5 star review! We are thrilled that Tracy and our lettings team could make the process smooth and find a tenant so quickly. If there is anything more we can help with, just let us know.

5/5

Google

Excellent service from start to finish in the purchase of our new property and Matthew was outstanding in ensuring that the whole process proceeded as quickly as possible. Thank you

John · 16 December 2025

Agent replied · 16 April 2026

Thank you so much for your wonderful review. We are delighted to hear that your experience was smooth from start to finish.

5/5

Google

Amazing friendly and professional service from an amazing company. A big thank you to Lisa, Carl and Kim for selling my late Mother's bungalow so quickly in these challenging times. If you have a property to sell look no further than these guys. They are amazing!

Paul · 16 March 2026

5/5

Google

We brought a house via Batcheller Monkhouse. We dealt with Wendy Stirk, who was extremely communicative, warm and ethical throughout a tricky process at times. Much more supportive and available than the estate agent we sold through. It felt like they smoothed the route from offer to completion, reducing the stress of it all and we are very grateful. Many thanks Wendy and team.

Ellie · 22 August 2024

Agent replied · 24 August 2024

Hello Ellie, thank you for leaving us a 5 star review! We are thrilled you had a wonderful experience with Wendy and the Battle team. It was a pleasure to work with you and wishing you all the best in your new home.

5/5

Trustpilot

Amazing friendly and professional Service

Amazing friendly and professional service from an amazing company. A big thank you to Lisa, Carl and Kim for selling my late Mother's bungalow so quickly in these challenging times. If you have a property to sell look no further than these guys. They are amazing!

PAUL · 27 February 2026

5/5

Google

We used Batcheller Monkhouse to market our property as we deemed them the best fit for our historic house. In fact they secured an offer on our house very quickly after only two or three viewings. Carl Underhill was excellent to deal with, very professional whilst being friendly and personable. I would highly recommend the company

Katie · 28 November 2024

Agent replied · 10 December 2024

Hello Katie, thank you for leaving us a 5 star review! We are thrilled you had a wonderful experience with Carl and our Battle team.

5/5

Google

Brad Caines was great - He was knowledgeable about the market and the local area which was very helpful

Melanie · 16 November 2025

Agent replied · 16 April 2026

Thank you for your kind words. We are delighted to hear that Brad’s knowledge of both the market and the local area made such a positive difference.

5/5

Google

Batcheller Monkhouse have helped us with several projects over the years, including seeking planning permission for holiday lets, a new drainage treatment plant, investigating solar panels and many other projects large and small. We can't recommend them enough and wish to send a special thanks to Christine & Kirsty for their invaluable help over the years.

Crowhurst · 25 July 2024

Agent replied · 10 December 2024

Thank you for leaving us a 5 star review! If you require any further assistance, please do not hesitate to contact us.

5/5

Google

I would like to extend our appreciation to Lisa from the Battle office for helping us get our sale and purchase over the line. I genuinely think that if it wasn’t for her persistence, frequent communication and constant chasing we wouldn’t have sold our house and moved into our new home. For that reason alone we would have no hesitation in using, or recommending, Batcheller Monkhouse again ( although sadly I hope we won’t need to for a very long time!).

Liz · 16 February 2026

5/5

Google

We received good service. Lisa Kerry kept us well informed throughout and was always available for our enquiries and to provide advice.

Brian · 16 July 2025

Agent replied · 16 April 2026

Hello Brian, thank you for leaving us a 5 star review! We are thrilled you had a wonderful experience with Lisa and our Battle team.

5/5

Google

Our viewing with Brad could not have been better. His knowledge of the property and the local area proved invaluable. He is always very charming and patient in showing us around, from the first property we saw to the one we are buying now. He is a real asset to the Batchellor Monkhouse team.

Dominic · 16 December 2025

Agent replied · 16 April 2026

Thank you so much for your wonderful review. Brad's knowledge and patience are exactly what make him such a valued member of our team, and he will be thrilled to read your 5 star review.

5/5

Google

We used BM to sell my parents house in Rye (which was achieved in 6 months) Lisa Kerry was excellent and managed our case well even when we had a few bumps along the road.

Paul · 28 December 2024

Agent replied · 27 May 2025

Hello Paul, thank you for leaving us a 5 star review! We are thrilled you had a wonderful experience with Lisa and our Battle team.

5/5

Google

Very pleased with all aspects of the service provided by Carl & his colleagues. Communications were clear & purposeful, and we felt we were in safe hands. We are happy to recommend Batcheller Monkhouse.

Ruth · 28 December 2024

Agent replied · 27 May 2025

Thank you Ruth for taking the time to leave us a review. If there is anything else we can help you with, please do let us know.

5/5

Google

The Team at Batcheller Monkhouse were excellent in all aspects to our property sale. In particular Wendy was on hand at all times to handle any questions and address any issues on the way. I would highly recommend on all counts for both our property and separate land sales. Tim and Nicolette

Tim · 13 February 2024

Agent replied · 12 June 2024

Thank you for taking the time to leave us a review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with Wendy and the Battle team. If there is anything more we can do for you, please do let us know.

5/5

Google

Kim Abbott was the estate agent who dealt with the purchase of our new property and she was extremely efficient at dealing with and sorting out any related issues, liaising with the developers and keeping us informed.

Pam · 29 October 2024

Agent replied · 10 December 2024

Hello Pam, thank you for taking the time to leave us such a lovely review! We are thrilled you had such a great experience working with Kim.

5/5

Google

I was extremely happy from start to finish. I would also like to thank Kim who was so helpful and kind, she made this whole process stress free.

Judith · 25 February 2025

Agent replied · 19 May 2025

Thank you Judith for the 5 star review!

5/5

Google

The whole team at Battcheller Monkhouse, Battle, have been nothing short of Marvellous, without thier profesional help and guidance I wouldnt have ended up with my forever home, i felt they gave me proper.. dare i say.. old fashioned sevice, were you as the customer actually matter. on one occasion i had left a message for Robert not realising it was his day off, he rang me back and helped me regardless. cant praise them all highly enough.

Lynsey · 19 January 2025

Agent replied · 27 May 2025

Hello Lynsey, thank you for leaving us a 5 star review! We are thrilled you had a wonderful experience with our Battle team. It was a pleasure to work with you and wishing you all the best in your new home.

5/5

Google

We found Wendy Stirk from Batcheller Monkhouse Battle office to be very helpful and professional throughout the purchase process. We were the buyers. She kept us informed and would prompt and chase where necessary. Nothing was too much trouble and we would recommend Wendy to anyone looking to relocate.

Alex · 13 February 2024

Agent replied · 12 June 2024

Hello Alex, thank you for taking the time to leave us a review! We are thrilled you had a great experience with Wendy and our Battle team. Wishing you all the best in your new home.

5/5

Google

The Battle Team did a great job, especially Carl as we eventually got over the line! Thank you to everyone!!

Michael · 28 December 2024

Agent replied · 10 December 2024

Hello Michael, thank you for leaving us a review! We are thrilled you had a great experience with Carl and our Battle team. If there is anything else we can help you with, please do let us know.

5/5

Google

Matt & Kim have been absolutely brilliant in assisting me with two recent purchases. Great agent and really refreshing to deal with people that actually know their stuff and that skip all the sales bs! …

Ryan · 16 November 2025

Agent replied · 16 April 2026

Thank you Ryan. What a fantastic review! We are thrilled to hear that Matt and Kim have been such a strong support throughout both of your recent purchases. We look forward to helping you again in the future.

5/5

Trustpilot

Mobile Mast Lease service

The company approach is very customer focused and proactive. They make you feel that they have your best interests at the centre of everything they do and their response times are exceptionally good.

John · 4 August 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Batcheller Monkhouse's Google reviews

Questions about Batcheller Monkhouse

How many reviews does Batcheller Monkhouse have?

Batcheller Monkhouse's Battle office has 73 reviews across two platforms: 64 on Google, 9 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Batcheller Monkhouse's rating?

Batcheller Monkhouse is rated 4.8 out of 5 across all 73 reviews, and 4.9 out of 5 on Google from 64 reviews, checked 9 October 2026.

Where is Batcheller Monkhouse's Battle office?

Batcheller Monkhouse, 68, High Street, Battle TN33 0AG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.