Trusted Agent profile

Batcheller Monkhouse reviews in Battle, Tunbridge Wells and Haywards Heath

4.8

★★★★★ Excellent

189 reviews across 3 offices and 2 platforms

Batcheller Monkhouse has three offices, in Battle, Tunbridge Wells and Haywards Heath. Together they have 189 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

181

Reviews on Google

All 3 offices

Trustpilot logo

8

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Our offices

Batcheller Monkhouse's three offices, most reviewed first. Each has its own page.

Latest reviews from every Batcheller Monkhouse office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I would highly recommend Batcheller Monkhouse. From my initial call, to the completion of the house sale, their service has been faultless. Wendy and Mark are experts in their field and they and the team at the Tunbridge Wells office have been knowledgable, professional and helpful throughout; from putting together sale details, to organising viewings, to negotiating the offer & finalising the sale. Selling the house has been an emotional time for us which Wendy and the team have completely understood, showing understanding, support and compassion. Thank you.

Kiki · 28 September 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 27 December 2025

Hello Kiki, thank you for leaving us a 5 star review. We are delighted Wendy, Mark, and the team could support you throughout the sale and make the process as smooth and compassionate as possible. If you need anything further, please do not hesitate to get in touch, we would be happy to assist.

5/5

Google

Really helpful and easy to deal with. The team kept me updated throughout and made the whole process feel a lot less stressful. Would happily recommend to others.

Seb · 28 September 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 27 December 2025

Hello Seb, thank you for leaving us a super review and for recommending Batcheller Monkhouse - we really appreciate it.

5/5

Google

We sold our house through Batcheller Monkhouse and based our choice of estate agents on customer reviews. We certainly made the right choice. From beginning to completion Wendy Stirk at the Tunbridge Wells office was truly amazing. She kept in constant contact with us and when there were issues in the chain it was Wendy who pursued them until resolution and she guided us through every stage of the process. We felt throughout that we were in safe hands with Wendy and we can't thank her enough that we are currently enjoying life in our new home in Devon. We would thoroughly recommend Batcheller Monkhouse to anyone who is looking to sell their home or buy a house through them. We couldn't have asked for more.

Alan · 29 August 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 27 December 2025

Hello Alan, thank you for your kind words. We are delighted to hear you felt in safe hands with Wendy from start to finish. Thank you for sharing your experience and for recommending Batcheller Monkhouse.

5/5

Google

We needed a retrospective planning application for our home gym and garden structures, and choosing Batchelor Monkhouse was the best decision we could have made. From the start, Christine was professional, knowledgeable, and clear about the entire process, managing everything meticulously, from the drawings to communicating with planning officers, keeping us informed throughout. Their expertise in navigating local council requirements was impressive and led to a successful application.We are so grateful for their expert guidance. They turned a complex situation into a smooth process, giving us complete peace of mind. We can't recommend Batchelor Monkhouse highly enough for any planning permission needs.

Mark · 29 August 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 27 December 2025

Hello Mark, we understand planning applications can be tricky, but we are thrilled Christine could make it seamless for you! Thank you for trusting us and for your kind recommendation.

5/5

Google

Rating only, no written review.

Hannah · 28 July 2025 · Batcheller Monkhouse Battle

Agent replied · 16 April 2026

Thank you Hannah for leaving us a 5 star review!

5/5

Google

Emma Bagnall at the Haywards Heath office was the epitome of efficiency and friendly service. Once she had taken my details and circumstances, Emma arranged a viewing the next morning, and by the next day I had secured the property. Great communication throughout, and very friendly. Highly recommended.

Jason · 26 July 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 12 November 2025

Hello Jason, thank you for leaving us a 5 star review! We are thrilled you had a great experience with Emma and our Lettings Team.

5/5

Google

Provided a professional and efficient service

Jason · 21 July 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 25 August 2025

Thank you Jason for leaving us a review!

5/5

Google

We received good service. Lisa Kerry kept us well informed throughout and was always available for our enquiries and to provide advice.

Brian · 16 July 2025 · Batcheller Monkhouse Battle

Agent replied · 16 April 2026

Hello Brian, thank you for leaving us a 5 star review! We are thrilled you had a wonderful experience with Lisa and our Battle team.

5/5

Google

We were both very happy with the service from Lisa leading up to the sale of Springfield Cottage. She was always very communicative with the sale, and the various different stages and good personal service. We would use Batcheller Monkhouse again.

Suzie · 16 July 2025 · Batcheller Monkhouse Battle

Agent replied · 16 April 2026

Thank you for taking the time leave us a 5 star review! We are thrilled you had a wonderful experience with Lisa and our Battle team.

5/5

Google

the team were very helpful and the sale went though very quickly with the teams help, as a seller we are very happy with the services received and would recommend them to others to use

Andrew · 15 July 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 12 November 2025

Hello Andrew, thank you for a great review! We will pass your review on to the team. Wishing you all the best.

5/5

Google

Great company to work with the whole team are very friendly, efficient and professional. They really know what they are doing and are very helpful.

Sarah · 30 June 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 27 December 2025

Thank you Sarah for leaving us a 5 star review! Wishing you all the best.

5/5

Google

Stephanie at Batcheller Monkhouse Lettings is an absolute star, kind, friendly, and easy to work with. She’s guided us patiently and has been genuinely supportive. Five stars!

Natasha · 30 June 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 27 December 2025

Hello Natasha, thank you for leaving us a 5 star review. We really appreciate your feedback and are pleased you had a great experience with Stephanie and our Lettings Team.

5/5

Google

Brilliant Brad! Not your usual estate agent. Very knowledgeable about the properties he shows. He listens well to our requirements, despite them possibly a little muddled. He’ll find us our perfect forever home…

Sue · 18 June 2025 · Batcheller Monkhouse Battle

Agent replied · 16 April 2026

Hello Sue, thank you for leaving us a review! We are thrilled you had a great experience with Brad and our Battle team. If there is anything else we can help you with, please do let us know.

5/5

Google

Brilliant experience with Emma!

Lucie · 23 May 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 12 November 2025

Hello Lucie, thank you for a great review! We will pass your review on to Emma. Wishing you all the best.

5/5

Google

Batcheller Monkhouse are a very professional, experienced and friendly Letting Agent who offer a wonderful service to both landlords and tenants. Tracy Fehler in particular goes that extra mile.

Fiona · 22 May 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 12 October 2026

Hello Fiona, thank you for leaving us a positive review. We are pleased you found our team to be professional and friendly. Wishing you all the best.

5/5

Trustpilot

Been house hunting for two years signed…

Been house hunting for two years signed on with many agents in local offices all across southern England. Some hardly ever sent us likely properties whereas Batcheller Monkhouse have proved by far the best at regular, relevant communication (some agents sent us the strangest houses labelled “your property match”). And they also were the most helpful and amenable when it came to arranging viewings, even at short notice. When I have to finally sell I’ll be going back to them for sure.

A · 21 May 2025 · Batcheller Monkhouse Battle

5/5

Trustpilot

Exceptional customer service

Exceptional customer service I have purchased my first home, Jeremy war always available, kept me informed and supported me throughout this process. I had to request multiple site visits for future plans, the agency was always accommodating my requests. I’m very happy I purchased my first home with this company, everyone made it so easy. Friendly , professional, respectful, kept informed, happy business. Thank you Jeremy, thank you Batcheller Monkhouse!

Elena · 25 April 2025 · Batcheller Monkhouse Battle

5/5

Google

Brad Caines was the most helpful estate agent I’ve ever met. Informed and knowledgable but also really zeroed in on what we were looking for. Excellent.

A · 19 April 2025 · Batcheller Monkhouse Battle

Agent replied · 12 October 2026

Thank you for the 5 star review!

4/5

Google

Thank you Batcheller Monkhouse for helping us to secure our new home. Special thanks to Carly for using great negotiating skills to secure the sale of our current home and for the purchase of our new home with a price suitable to all …

Alan · 16 April 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 27 April 2025

Hello Alan, thank you so much for taking the time to share your positive experience. It's always rewarding to receive such kind feedback. If there is anything we can help you with, please do let us know.

5/5

Google

The team at Batchellor Monkhouse were the perfect partner for our house sale. Emma, Carly and Emily were a fab team who were supportive and realistic with their advice. If you're selling a character property in mid-Sussex then I would …

Shirley · 16 April 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 8 December 2024

Hello Shirley, thank you for your kind words! We are thrilled to hear you had a positive experience with our Haywards Heath team.

5/5

Google

Very attentive, friendly and efficient service - thank you !

Amy · 8 April 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 12 November 2025

Thank you Amy!

5/5

Google

Batcheller Monkhouse are absolutely outstanding and we highly recommend them! The process only took 9 weeks from accepting our buyers’ offer until completion. Mark Haffendon’s advice and knowledge of the housing market was invaluable. He carefully guided us through the process and was the only estate agent to offer creative marketing strategies that were unique to our home. Michelle Young was incredibly diligent at all times in keeping us up to date and informing us on the complex details relating to our chain. It was very reassuring to be kept in the picture and understand what was happening with our sale. Additionally, she was relentless in chasing up the other solicitors and estate agents in our chain, always showing great tact and diplomacy.

Marion · 22 March 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 12 October 2026

Hello Marion, thank you for leaving us a review. We really appreciate your feedback and are pleased you had a great experience with Mark Haffenden and Michelle Young.

5/5

Google

We purchased our home from Mark Haffenden and he was fantastic - really efficient to work with and just dealt with the entire process brilliantly. We also viewed with Tiny who is just fabulous. Very happy buyers here - Thank you Mark for your help!

Sophia · 15 March 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 26 April 2025

Thank you Sophia for leaving us a 5 star review! Wishing you all the best in your new home.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Batcheller Monkhouse

Which Batcheller Monkhouse office has the most reviews?

Battle has the most, with 82 reviews rated 4.8 out of 5, followed by Tunbridge Wells with 70.

Where are the Batcheller Monkhouse offices?

The three Batcheller Monkhouse offices, by town:

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